陵水全域旅游服务中心
陵水全域旅游服务中心
Lingshui Holistic Tourism Service Center
陵水全域旅游
Lingshui Holistic Tourism
政府服务热线
Governmental Hotline
地址(Add)：陵水县东环高铁陵水站广场正南面
Add：the south of Lingshui Station Square of Eastern Island-looping High-speed Railway, Lingshui 陵水概况
Instruction of Lingshui
陵水位于海南东南部，北纬18°22′-18°47′、东经。境内海岸线长57.5公里，陵水是个以黎族、汉族、苗族人口居多的“大杂居，小聚居”的市县。陵水自然资源十分丰富，矿产、热作、旅游和海洋资源尤为得天独厚。
Lingshui is located in the southeastern part of Hainan island（Latitude18°22′-18°47′North，Longitude 109°45′-110°08′East）.With the 57.5 kilometers of winding coastline, Lingshui is a county mainly populated by the Li nationality, the Han nationality and the Miao nationality, taking on a feature of “large mixed, small settlement”.
陵水境内有国道海榆东线公路，海南环岛高速公路和海南环岛高速铁路贯穿全境。设有陵水高铁站，南距三亚凤凰国际机场和博鳌机场仅1个小时车程。海南优质的旅游资源基本上都处在陵水“1小时交通圈”内，具有独特的交通优势。陵水属于热带岛屿性季风气候，年平均气温25.2℃，光照充足，全年无霜，四季常青，是中国少有的天然温室。
Lingshui has the national road East Haiyu, Hainan Roundabout Expressway, and Hainan Roundabout Railway running through.Lingshui also has the high-speed railway station which is only 1 hour’s drive separately from Sanya International Airport and BoaoAirport. The quality travel resources are mainly in the “1 hour traffic circle”, which has the unique advantage of transportation. The climate here belongs to tropical insular monsoon climate and the average temperature is always 25.2℃. Lingshui is absolutely the natural greenhouse with abundant sunshine, no frost all year and evergreen plants all seasons.
陵水具有丰富的人文和自然旅游资源。主要旅游景点有：分界洲岛（5A）（Boundary Island）、南湾猴岛（4A）（NanWan Monkey Islet）、椰田古寨（3A）、吊罗山国家森林公园、陵水县苏维埃政府遗址、顺德会馆、三昧寺、香水湾、清水湾、土福湾等。
Lingahui is abundant in human and naturaltourist resources. The mian tourist spots are Boundary Island (5A),NanWan Monkey Islet(4A), 椰田古寨（3A）、吊罗山国家森林公园、陵水县苏维埃政府遗址、顺德会馆、三昧寺、香水湾、清水湾、土福湾and etc.
陵水全域旅游服务中心
Lingshui Holistic Tourism Service Center
揭牌成立
Unveiling Ceremony
陵水全域旅游服务中心于2016年7月27日正式揭牌成立，为游客提供旅游咨询、求助、投诉、12345政府服务热线、管理全县导游人员及为市民游客提供全方位旅游综合服务，提升旅游联合执法功能，净化旅游市场环境，在增强旅游市场监管同时，结合海航城市候机楼的值机服务、租车等业务，给游客带来更方便、更快捷的服务体验。
LingshuiHolistic Tourism Service Centerwas unveiled in July 27th,2016, which serves to offer travel information, help, complaint, 12345 governmental service hotline, the management of the all-county tour guides and which provides the all-round comprehensive tourism services for tourists. Meanwhile, it promotes the joint law enforcement of tourism and purify the market. As it strengthens the regulation of tourism market, it also offers HNA city terminal check-in service and car rental service, etc.
陵水全域旅游服务中心位于陵水县东环高铁陵水站广场正南面，南临海南环岛东线高速公路，中心内设10个部门，主要包括12345政府服务热线中心、陵水县公安局旅游警察大队、陵水县工商局旅游市场管理分局、旅游巡回法庭、旅游纠纷人民调解委员会、旅游联运职能部门办公区、新闻发布中心、旅游信息服务中心以及导游服务中心，将通过实施县旅游质监管理部门和旅游警察、旅游法庭、旅游工商分局“1+3”旅游综合管理模式，进一步优化旅游综合协调管理体制。
Lingshui Holistic Tourism Service Center is located at the south of Lingshui Station Square of Eastern Island-looping High-speed Railway near the Hainan Island-looping Eastern Expressway in the south. There are 10 departments in the center, mainly including Lingshui Li Autonomous County 12345 Governmental Service Hotline, Tourism Police Brigade, Tourism Market Management Branch of the Administration for Industry and Commerce, Tourism Circuit Court, People's Mediation Committee of Tourism Disputes,旅游联运职能部门办公区,News release center, Information Center and Tour Guide Service Center. The center will optimize the Integrated tourism management system through County Tourism Quality Supervision Department, Tourism Police, Tourism Court,“1+3”tourism comprehensive management mode of Tourism Sub-Administration for Industry and Commerce.
全域旅游服务中心是陵水开展“全域旅游”示范区创建工作的一个重要举措，下步陵水县委县政府将更好地发挥旅游业的龙头引擎作用，通盘谋划“全域旅游”一体化格局的发展，逐步完善城市旅游服务功能、旅游交通体系以及旅游休闲娱乐设施，打造成集城市购物休闲、餐饮休闲、娱乐休闲等功能于一体的“全域旅游”休闲城市。
Lingshui Holistic Tourism Service Center is an important measure of the building of demonstration zone. Next, the county government will play the leading role of the tourism industry and develop the Integration pattern of holistic tourism overall. The county government will also improve the city tourism service function, tourism transportation system and recreation and leisure facilities step by step. The government will build Lingshui as a recreation city of Holistic Tourism combined with shopping, food and recreation.
中心综合办公室
Service Center Office
负责综合协调县全域旅游服务中心建设和运营管理相关工作，包括协调进驻单位开展工作、跟踪和督查督办各项工作任务、全域旅游服务中心日常使用管理和后勤保障等。
It is responsible for coordinating the building of Holistic Tourism Service Center and the related operationmanagement, including coordinating the work of garrison companies, supervise all the work, the management and the logistics support of Holistic Tourism Service Center.
12345 政府服务热线：
12345 Governmental Service Hotline
12345政府服务热线是陵水县政府统筹各种资源，为市民、游客提供求助、咨询、投诉、建议以及涉及日常生活、出行起居等非应急事务方面的24小时“一站式”电话咨询服务，是有问必答、有求必应的政府服务便捷通道。
12345 Governmental Service Hotline is a 24 hour “one stop "telephone consultation servicefor overall planning for all resources, and it also provide services for citizens and tourists, such as aid, consultation, appeal and suggestion. It is a responsive and convenient access to government services
陵水县公安局旅游警察大队
Lingshui County Tourism Police Brigade
专职维护陵水县旅游市场秩序和旅游治安环境，负责办理社会影响重大、涉及侵害旅游活动参与者人身和财产安全的违法犯罪案件。
It provides professional maintenance of Lingshui county tourism market order and tourism public security environment and it is responsible for the criminal casesthat have serious social impact, and are detrimental to theproperty safety of the participants involved in the tourism.
陵水人民法院旅游巡回法庭
LingshuiTourism Circuit of People's Court
受理陵水区域内的小额旅游纠纷案件，具有立案快、审理快、执行快的优势，当双方调解不成时，可以立即启动审判程序，迅速做出裁决。
It will take up the case of petty tourism disputes in Lingshui area. It has the advantages of fast filing,fast trail and fast execution. When the two sides are not mediated, it can immediately start the trial procedure and quickly make a ruling.
陵水工商局旅游市场管理分局
LingshuiTourism Sub-Administration for Industry and Commerce
主要负责依法整顿和规范旅游餐饮市场、旅游购物市场、旅游景区景点的经营秩序；查处旅游行业非法给予和收受回扣，以及强买强卖、短斤缺两、以假充真、以次充好等各类欺客宰客违法行为。
It is mainly responsible for rectifying and standardizing the order of the tourism market, tourism shopping market, the business orderof tourist attractions; it investigates and deals with illegal give and receive rebates of tourism industry.
旅游联动职能部门办公区
由陵水物价、交通、海洋、安监、质监等旅游市场综合整治领导小组重点成员单位进驻办公，负责受理全域旅游中心办公室（调度指挥中心）转办的各类旅游咨询、投诉，配合开展联合执法行动。
Comprehensive management leading group members,who are in charge of the price, transportation, marine,safety supervision and quality supervision, station in the office. They are responsible for the acceptance and dealing with all kinds of tourist information and complaintshandled by theHolistic Tourism Service Center(Dispatching Center) and they are to carry out joint law enforcement action.
.旅游纠纷人民调解委员会
People's Mediation Committee of Tourism Disputes
委员会受陵水县司法局和旅游委指导，是专职从事旅游纠纷调解工作的专业性人民调解组织。主要受理、调解旅游活动过程中旅游者与旅游经营者或旅游服务者之间因旅游合同、
旅游服务等引发的矛盾纠纷，向旅游者、旅游经营者、旅游服务者宣传有关法律、法规和政策，为有旅游消费纠纷的游客提供免费的法律服务
The committee is guided by the Lingshui County Judicial Bureau and Tourism Committee, which is a professional people's mediation organization engaged in the work of tourism dispute mediation. It mainly accepts and mediates the conflicts and disputes between tourists and tourism operators or tourist service providersin the process of tourism activities. It publicizes the relevant laws, regulations and policies to the tourists, the tourism operators, and the tourist service providers. It provides free legal services for tourists with travel and consumer disputes.
新闻发布中心
News release center
负责举办新闻发布会、旅游产品发布会、小型交流会等。黄金周期间，及时将我县旅游相关情况通报媒体。
It is responsible for holding a press conference, tourism product launches, small exchanges, etc. During the golden week, it publicizes the county tourism related information to the media in a timely manner.
导游服务中心
Tour Guide Service Center
负责全县社会导游人员的日常管理工作；负责组织全县社会导游人员参加年度审核、年审培训和日常培训等。
It is responsible for the daily management of the social tour guide in the county and alsoresponsible for the organizationof annual audit, annual training and daily trainingof the county social tour guide personnel.
旅游信息服务中心
Information Center
负责监测我县旅游经济运行情况，包括我县旅游信息的采集、统计、分析、编辑、发布工作；负责我县旅游数据库建设、旅游网站的应用和维护；推广旅游行业电子商务服务，通过多种渠道开展市场化运作，指导和协助开展旅游网络宣传。
It is in charge of monitoring the running situation of tourism economy in our county, including the collection, statistics, analysis, editing and publishing of tourism information in our county. It is also in charge of the construction of the county tourism database, the application and maintenance of the tourism website.It promotes e-commerce services in the tourism industry, carries out market-oriented operation through a variety of channels, guides and assistantsthe publicityof tourism network.
陵水城市候机楼
Lingshui city terminal
候机楼目前办理除了登机前安检以外的机票预定、购买、改签及领取、换发登机牌等值机服务，还为旅客前往机场提供全封闭、一站式的便捷运输服务，为旅客节约去往机场的时间和交通费用，可依托与前方机场实时信息连通，提供准确的航班信息和咨询服务等，今后还有可能实现行李托运和安检功能。
At present, in addition to the ticket booking,buy,change and receive, and renewal of the boarding pass except security checks before boarding, the terminal alsoprovides the passengersfully
enclosed, and one-stop convenient transport servicesfor them to go to the airport, which saves both time and money for passengers.It can rely on the real-time information connectivitywith the first-line airport departments to provide accurate flight information and consulting services, etc. In the future, there may be featuresof baggage check and security.
打造陵水的城市形象窗口
Create the City Image of Lingshui
提供旅游全方位综合服务
Provide the comprehensive service of tourism