商务英语必看的邮件信函注意事项以及常用句式

商务英语必看的邮件信函注意事项以及常用句式
商务英语必看的邮件信函注意事项以及常用句式

英文商务邮件格式和礼仪

收件人

1.尽量不要把一堆邮箱地址都放在“收件人”栏里,这里只写跟邮件内容直接相关联系人的邮箱。其他相关人员的邮箱可以添加到「抄送」或者「密送」里。

2.不是邮件内容的直接处理者,但也需要知道这件事情的人可以添加到抄送中。只给需要的人抄送,有同学习惯性抄送一大堆相关和不相关的人,这是不可取的。

3.如果不想让收件人知道你同时把邮件也发给了某人,这种情况可以添加「密送」。

4.需要添加多个收件人或者抄送人的时候,一般会按照职位高低进行排序。

邮件标题

1.一定不要发空白标题,这是非常不礼貌的行为。相信大家也不会故意这么做,有可能是想先写好邮件再定标题,但最后直接空白标题就发出去了。所以要养成良好的习惯,先把标题写好。

2.标题应「简明扼要」,能反应文章内容或者重要性,不宜冗长。

3.标题里应尽量不用特殊符号和长串的数字,以免邮件被放进对方垃圾邮件箱。如非必要,尽量少用"urgent"等字眼。

4.回复对方邮件的时候,可以根据需要更改标题,不要一长串"RE"。

比如要回复收件人关于一款小黄人设计图的问题,邮件标题就可以简单地描述如下:

RE:Art work of minions item

附件

1.如果有附件,标题写好马上上传附件,养成好习惯,不要等到邮件写完最后再上传,最后很可能会忘记。相信不少人有过漏传附件的经历,邮件发出去才发现附件没上传。

2.邮件有附件时,应在正文里提醒收件人查收附件。

3.附件个数不宜过多,一般不超过4个。数量较多的时候可以打包压缩成一个文件。

4.如果附件内容是特殊格式,应告知收件人打开方式,以免影响使用。

5.如果附件过大,最好拆分为多个邮件发送,或者通过网盘分享。单封邮件附件过大可能发送不成功,或者被拦截。

比如,附件压缩包里是Art work的源文件,需要解压缩后用Illustrator打开,上传附件后可以在邮件中提醒如下:

邮件内容

1.首先是称呼:第一次联系尽量用「Dear XXX」作为称呼,不知道姓名只知道头衔的情况下,可用「Dear Title」,熟悉了之后也可以用「Hi XXX」或者「Hello XXX 」。如果是对某个群体发的邮件,可以用「Dear All」作为邮件称呼。

2.邮件内容都左对齐顶格写,开头不留空格。

3.写正文的时候,把最重要的事情放在最前面,简单的问候之后「直奔主题」。

4.能用简单句的时候不用复杂句,能用简单词汇的时候不用复杂词汇。邮件内容力求简洁明了,表述准确。如非必要,邮件尽量不要写的很长,也不要分很多段落,一般三四段即可。

5.如果邮件涉及信息比较多,可以按要点进行编号,12345分条叙述,这样表达更清楚。重要内容可用「加粗」或「其他颜色字体」来提醒,但是同一封邮件中字体尽量一致,字体颜色不宜过多,最好不要超过3种。

6.注意措辞,多用虚拟语气和委婉语气。比如:if……,I would……,Could you……这些句型,既明确了自己立场,又不至于太生硬,更容易让对方接受自己观点。

7.电子邮件可以轻易的被转发给他人,也是书面的证据,所以邮件内容务必慎重客观,切不可信口开河。

8.邮件最后要对收件人表示感谢,如果邮件开头已经说过感谢的话语,结尾部分可用「Thanks again」,或者「Thank you again」来呼应开头。

9.邮件结尾要有署名,一般用「Best regards,Sincerely」等然后另起一行加上自己姓名。Sincerely相对更正式一些,适合所有场合。

▲另外需要注意:在跟收件人不熟悉的时候尽量写全名,不要写昵称。

其他需要注意的细节

1.最好设置一个签名档,里面包含自己完整的姓名、公司全称、公司网址、办公室地址、联系方式,社交账号等信息,方便收件人随时查找。

2.邮件写好之后,自己先检查一遍有没有拼写错误,语句不通顺,或者表达有歧义的地方,确认没问题再发送。

商务英语邮件常用句式

1

第一次给不熟悉的同事写邮件:

It's my pleasure to write to you. I am…

很高兴写这封信给你。我是……

1. Could you please send me your replies to the above questions by the end of June?

请您在6月份前答复我上述问题好吗?

2. May I have your reply by April 1, if possible?

如果可能,我可否在4月1日前收到您的答复?

3. If you wish, we would be happy to...

如果你有需要,我们很乐意...

4. Please let me know if there's anything I can do to help.

如果我有什么可以帮得上忙的, 请告诉我。

5.If there's anything else I can do for you on/regarding this matter, please feel free to contact me at any time.

对于这件事,如果还有什么我能帮得上忙的地方,请随时与我联络。

6.If you want additional recommendations on this, please let us know and we can try to see if this is possible.

如果关于此事你需要额外的建议,请让我们知道,我们会试着看看这是否可行。

7. I'm just writing to remind you of...

我只是写信来提醒您...

8. May we remind you that...?

我们想要提醒您...

9. I am enclosing...

我附上...

10. Please find enclosed...

请查阅附件...

11. Attached hereto...

附件是关于...

12. Attached please find the most up-to-date information

on/regarding/concerning…

附上关于某某的最新资料…

13. Attached please find the draft product plan for your review and comment.

附上产品计划书的草稿,请审查及评价。

14. If you have any further questions, please feel free to contact me. 如果你有任何问题,请随时与我联系。

15. I hope my clarification has been helpful.

希望我的说明对你有所帮助。

2

1. I am writing to confirm/enquire/inform you...

我发邮件是想找你确认/询问/想通知你有关…

2. I am writing to follow up on our earlier decision on the marketing campaign in Q2.

我写邮件来是为了跟进我们之前对第二季度营销活动的决定。

3. With reference to our telephone conversation today... 关于我们今天在电话中的谈话…

4. In my previous e-mail on October

5...

在之前10月5日所写的邮件中提到…

5. As I mentioned earlier about...

在先前我所提到的关于…

6. As indicated in my previous e-mail...

如我在之前邮件中所提到的…

7. As we discussed on the phone...

如我们上次在电话中所说的…

8. from our decision at the previous meeting...

如我们在上次会议中所决定的…

9. as you requested...

根据贵方要求…

10. In reply to your e-mail dated April 1,we decided...

回复贵方4月1日的邮件,我方决定…

11. This is in response to your e-mail today.

这是对您今早发来的邮件的回复。

12. As mentioned before, we deem this product has strong unique selling points in china.

如先前所述,我们认为这个产品在中国有强有力且独一无二的销售点。

13. As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement.

追踪我们昨天在电话中所谈,我想答复你我们合约的一些待解决的议题。

14. I received your voice message regarding the subject. I'm wondering if you can elaborate i.e. provide more details.

我收到了你关于这个主题的留言。我在想您你是否可以再详尽的说明一下,也就是再提供多一点相关细节。

15. Please be advised/informed that...

请被告知...

16. Please note that...

请注意...

17. We would like to inform you that…

我们想要通知你...

18. I am convinced that...

我确信...

19. We agree with you on...

我们同意你在...的看法。

20. We wish to notify you that...

我们希望通知你...

3

开会之后,跟同事写邮件:

As discussed during the meeting, ...

正如会议上所讨论的……

对同事的回复表示感谢:

Thanks for your reply. (Thanks for your prompt reply)

谢谢你的回复。(谢谢你的及时回复。)

告诉同事仅供参考:

FYI (For your information) 或者For your reference

仅供参考

如果事情紧急,需请同事当天回复邮件:

Could you please reply to me by EOD today?

EOD=end of day

你能在今天回复我吗?

如果因故回复邮件较迟:

Sorry for the delayed response. I've seen your mail but couldn't respond earlier due to...

很抱歉这么晚才回复。我之前看到了你的来信,但是没有早点回复您,因为……

邮件中有附件时:

1. Please kindly find attached/enclosed…随函附上……

2. Attached please find the most up-to-date information on…

随函附上关于……的最新讯息

3. Please check the attached file for today’s meeting notes.

请在附件中查收今天的会议记录。

感谢他人提供帮助(正式说法):

I would appreciate your help in this matter.

非常感谢您在这件事情上给予的协助。

告诉他人有新消息时会通知:

I’ll keep you posted.

(有任何消息)我会及时通知您的。

邮件末尾的结束语:

Look forward to hearing from you soon. If you have any questions, please do not hesitate to contact me.

期待您的回信。如果您有任何疑问,请随时与我联系。

用英文写电子邮件的常用句式

用英文写电子邮件的常用句式

用英文写电子邮件的常用句式 1. Greeting message 祝福 Hope you have a good trip back. 祝旅途愉快。 How are you? 你好吗? How is the project going on? 项目进行顺利吗? 2. Initiate a meeting 发起会议 I suggest we have a call tonight at 9:30pm (China Time) with you and Brown. Please let me know if the time is okay for you and Ben. 我建议我们今晚九点半和Brown小聚一下,你和Ben有没有空? I would like to hold a meeting in the afternoon about our development planning for the project A. 今天下午我建议我们就A项目的发展计划开会讨论一下。 We’d like to have the meeting on Thu Oct 30. Same time. 十月三十号(周三),老时间,开会。 Let’s make a meeting next Monday at 5:30 PM SLC time. 下周一盐湖城时区下午五点半开会。 I want to talk to you over the phone regarding issues about report development and the XXX project. 我想跟你电话讨论下报告进展和XXX项目的情况。 3. Seeking for more information/feedbacks/suggestions 咨询信息/反馈/建议 Shall you have any problem accessing the folders, please let me know. 如果存取文件有任何问题请和我联系。 Thank you and look forward to having your opinion on the estimation and schedule.

商务英语函电常用句型

【无忧考网https://www.360docs.net/doc/613494740.html, - 商务英语考试(BEC)】: 1.Please accept our thanks for the trouble you have taken. 有劳贵方,不胜感激。 2.We are obliged to thank you for your kind attention in this matter. 不胜感激贵方对此事的关照。 3.We tender you our sincere thanks for your generous treatment of us in this affair. 对贵方在此事中的慷慨之举,深表感谢。 4.Allow us to thank you for the kindness extended to us. 对贵方之盛情,不胜感谢。 5.We thank you for the special care you have given to the matter. 贵方对此悉心关照,不胜感激。 6.We should be grateful for your trial order. 如承试订货,不胜感激。 7.We should be grateful for your furnishing us details of your requirements. 如承赐示具体要求,不胜感激。 8.It will be greatly appreciated if you will kindly send us your samples. 如承惠寄样品,则不胜感激。 9.We shall appreciate it very much if you will give our bid your favorable consideration. 如承优惠考虑报价,不胜感激。 10.We are greatly obliged for your bulk order just received. 收到贵方大宗订货,不胜感激。 11.We assure you of our best services at all times. 我方保证向贵方随时提供最佳服务。 12.If there is anything we can do to help you, we shall be more than pleased to do so. 贵公司若有所需求,我公司定尽力效劳。 13.It would give us a great pleasure to render you a similar service should an opportunity occur. 我方如有机会同样效劳贵方,将不胜欣慰。 14.We spare no efforts in endeavoring to be of service to you. 我方将不遗余力为贵方效劳。 15.We shall be very glad to handle for you at very low commission charges. 我方将很愉快与贵方合作,收费低廉。 16.We have always been able to supply these firms with their monthly requirements without interruption. 我方始终能供应这些公司每月所需的数量,从无间断。 17.We take this opportunity to re-emphasize that we shall, at all times, do everything possible to give you whatever information you desire. 我们借此机会再此强调,定会尽力随时提供贵方所需的信息。 18.We are always in a position to quote you the most advantageous prices for higher quality merchandise. 我们始终能向贵方提供品质最佳的产品,报价最为优惠。 19.This places our dealers in a highly competitive position and also enable them to enjoy a maximum profit. 这样可以使我方经营者具有很强的竞争力,还可获得最大的利润。 20.We solicit a continua ance of your confidence and support.

商务英语之订单最常用句子

商务英语之订单最常用句子 我们想订你们的货,今天会寄上正式的订单。 1. We'd like to order your products. We'll send our official order today. 你是否收到了我们订电话机的订单? 2. Did you get our order for your telephones? 我们发现贵公司的订单最近逐渐减少了,对吗? 3. We've noticed that your orders have been falling off lately, haven't you? 那是因为我们转向成衣生意的缘故。 4. That's because we have switched to made-up goods market. 目前有什么我可以代您订购的吗? 5. Is there anything I can book for you now? 现在我们能向你订购的只有棉织品。 6. What we can order from you right now are cotton goods. 你可以告诉我货名和数量吗? 7. Can you let me have the name and quantities? 除非你方三月订货,否则我们无法6月送货。 8. Unless you order in March, we won't be able to deliver in June. 我准备向你们订货,但是唯一的条件是,货物只限卖给芬兰的公司。

9. I'm ready to place an order with you, but only one condition is that the goods are confined to Finland. 前寄样品必须在8月底以前到达伦敦,否则所订货物都将无效。 10. Advanced samples must arrive in London before the end of August; otherwise the goods are useless. 我们可以修改一下29734号订单吗? 11. Can we make a change on order No. 29734? 我们想增加99725号订单上AR-26的数量。 12. We want to increase the number of AR-26s on order No. 99725. 商务旅行必备48句经典句型 1 Do I have to make a reconfirmation? 我还要再确认吗? 2 Is there any earlier one? 3 Could you tell me my reservation number, please? 请你告诉我我的预订号码好吗? 4 Can I get a seat for today's 7:00 a.m train? 我可以买今天上午7点的火车票吗? 5 Could you change my flight date from London to Tokyo? 请你更改一下从伦敦到东京的班机日期好吗? 6 Is there any discount for the USA Railpass?

英文商务邮件常用句型

65个商务邮件常用语(中英对照)1. If you’re any questions please let me know. 如有任何问题,请告诉我。 refer tentative schedule as follow: 请参照下面的暂定计划 3. Please recheck your record and advise if you find any differences. are following your instruction on the basis of your confirmation我们在您确认的基础上按您的指示行事。 are you doing 还好吧? 6. Thanks in advance and best regards. 7. Looking forward seeing you soon. there is anything else I can help, please let me know. `s why: 原因如下 review, and let’s discuss how we should move forward. 请检讨,并让我们一起讨论我们应该怎样继续。 would like to lock up this business. 我们想锁定这笔生意 you respond to the above questions, we will decide which option we would like to pursue. 你们对上述问题回复后,我们会立即决定我们会选择哪个方案。 for your understanding. 谢谢您的谅解 please let me know if you need any other information 另外,你们还需要其他信息吗? get back to you ASAP. 会尽快回复你! `s discuss this then 到时我们讨论下这个问题。 review the below email our US office and advise.请查看以下我们US办公室发的E-mail并进行回复 and understand all below. review and advise us with any questions. `s give it a try to make it happen…It is for a good cause让我们试试吧…这是值得支持的 are a lots of lose ends now…How once you going to execute this现在有很多问题,我们怎样处理 I explained over the phone,today,如同我今天在电话中解释的那样 we will have one chance only.既然我们只要一个选择 note and proceed as is,请注意,并按现况继续 see the reply below in red 请看如下红色的回复

英文商务邮件常用语句型

65个商务邮件常用语(中英对照) 1. If you’re any questions please let me know. 如有任何问题,请告诉我。 2.Please refer tentative schedule as follow: 请参照下面的暂定计划 3. Please recheck your record and advise if you find any differences. 4.We are following your instruction on the basis of your confirmation我们在您确认的基础上按您的指示行事。 5.Hare are you doing 还好吧? 6. Thanks in advance and best regards. 7. Looking forward seeing you soon. 8.If there is anything else I can help, please let me know. 9.here`s why: 原因如下 10.Please review, and let’s discuss how we should move forward. 请检讨,并让我们一起讨论我们应该怎样继续。 11.We would like to lock up this business. 我们想锁定这笔生意 12.Once you respond to the above questions, we will decide which option we would like to pursue. 你们对上述问题回复后,我们会立即决定我们会选择哪个方案。 13.Thanks for your understanding. 谢谢您的谅解 14.Also please let me know if you need any other information 另外,你们还需要其他信息吗? 15.Will get back to you ASAP. 会尽快回复你! 16.Let`s discuss this then 到时我们讨论下这个问题。 17.Please review the below email our US office and advise.请查看以下我们US办公室发的E-mail并进行回复 18.Noted and understand all below. 19.Please review and advise us with any questions. 20.Let`s give it a try to make it happen…It is for a good cause让我们试试吧…这是值得支持的 21.There are a lots of lose ends now…How once you going to execute this?现在有很多问题,我们怎样处理 22.As I explained over the phone,today,如同我今天在电话中解释的那样 23.Since we will have one chance only.既然我们只要一个选择 24.Please note and proceed as is,请注意,并按现况继续

商务英语信件常用句型

商务英语信件常用句型 1. 称呼和结束句: Dear Sir Yours faithfully Dear Madam Yours faithfully Dear Sirs Yours faithfully Dear Madam Yours faithfully Dear Madam Yours faithfully Dear Ms Brown Yours sincerely Dear Mr Mith Yours sincerely 2. 介绍这封信的背景: With reference to: With reference to your advertisement in the Times of 12th December,… With reference to your phone call today,… 3. 解释写信原因: I am writing to… I am writing to confirm the arrangement. I am writing to enquire about the price and discount of your products. I am writing to inform you that we have sent your goods on July 21. I am writing to apologise for the delay of the goods. 4. 提出要求: I would be grateful if you could send me a catalogue. I would appreciate it if you could deliver them as soon as possible. Could you possibly give a presentation at the annual sales conference? 5. 表示感谢 Thank you for… Thank you for your telephone call today. Thank you for sending the catalogue to me. 6. 随信寄去的材料 Please find enclosed a cheque. I am enclose a price list. We enclose a brochure. 7. 表示道歉 I am sorry that our cashier charged you too much. I apologize for not attending the meeting. I am sorry for not replying to your letter. 8. 确认某事 I am pleased to confirm the booking of the conference room on Monday ,March 3—5 . I can assure you that we can deliver the goods by the required date. 9. 讲述不好的消息 Unfortunately, the handles of the teapots were missing. I am afraid that only two of the ten microphones can work. 10. 结束一封信 Thank you for your help. Please contact us again if we can help in any way. / you have any questions. I look forward to hearing from you soon. /meeting you ./ seeing you next Friday. 货运英语 货物goods | | freight | | cargo 运输transportation | | transit | | conveyance

商务英语写作常用句型集合

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