投诉信回信(complain letter)英文
View：This page can be viewed as a slideshow:
Introduction:Letters of complaint usually include the following stages:
Background Problem - cause and effect Solution Warning (optional) Closing
Background This section describes the situation; e.g.
I am writing to inform you that the goods we ordered from your company have not been supplied correctly.I attended your exhibition Sound Systems 2011 at the Fortune Hotel (22-25 January) and found it informative and interesting. Unfortunately, my enjoyment of the event was spoiled by a number of organisational problems.I am a shareholder of Sunshine Bank and I am very concerned regarding recent newspaper reports on the financial situation of the bank. Your company is listed as the auditor in the latest annual report of the bank, so I am writing to you to ask for an explanation of the following issues.I am writing to inform you of my dissatisfaction with the food and drinks at the 'European Restaurant' on 18 January this year.
Problem 1.Cause:
On 28 March 2011 we placed an order with your firm for 12,000 ultra super long-life batteries. The consignment arrived yesterday but contained only 1,200 batteries. Firstly , I had difficulty in registering to attend the event. You set up an on-line registration facility, but I found the facility totally unworkable .You sent us an invoice for $10,532, but did not deduct our usual 10% discount .We have found 16 spelling errors and 2 mis-labelled diagrams in the sample book.
2.Effect:
This error put our firm in a difficult position, as we had to make some emergency purchases to fulfil our commitments to all our customers. This caused us considerable inconvenience.Even after spending several wasted hours trying to register in this way, the computer would not accept my application.I am therefore returning the invoice to you for correction.This large number of errors is unacceptable to our customers, and we are therefore unable to sell these books.
Solution I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again.Could I please ask you to look into these matters.Please send us a corrected invoice for $9,479I enclose a copy of the book with the errors highlighted. Please re-print the book and send it to us by next Friday.
Warning (optional) Otherwise, we may have to look elsewhere for our supplies.I'm afraid that if these conditions are not met, we may be forced to take legal action.If the outstanding fees are not paid by Wednesday, 13 April 2011, you will incur a 10% late payment fee.
Closing:look forward to receiving your explanation of these matters.I look forward to receiving your payment.I look forward to hearing from you shortly.
Politeness；he tone of complaint letters should not be aggressive or insulting, as this would annoy the reader and not encourage them to solve the problem. In addition, questions such as 'Why can't you get this right?' should not be included.
Content The content should contain enough details so that the receiver does not have to write back requesting more. Legal action is not normally threatened in the first letter of complaint, unless the situation is very serious.
Adjustment letter Acknowledging receipt of a complaint letter ；hank you for your letter of … regarding / concerning / in connection with … I refer to your letter of … about / relating to … Apology for the error or fault；We must apologise for …；We sincerely apologise for … ；Please accept our apologies for … ；I would like to apologise for the error made by our company in (verb+ing)；
Accepting the Complaint We agree that the usual high standards of our products / services were not met in this instance. ；
A short explanation of the fault ；Introductory phrase；As a result of our investigation, we found that... (Not: After our investigation...)
Causes :The error was caused by … / was due to … ；Apparently, the problem was the result of … / resulted from … ；The cause of / reason for the mistake was …
Effects ：As a result … ；Thi s led to … ；Consequently …
Solutions ：We have modified / changed our ... ；We have implemented a system to...；To prevent re-occurrences we have set up a verification procedure.
Assurances ：e assure you that this will not happen again.
Investigation to be made ：We are currently investigating the cause of ...；We will investigate the cause of...
Proposal to settle the difficulty：As a gesture of our regret, we are prepared to …/ we are willing to …/ we would like to … ；To show goodwill, we will …
An offer to take goods back, make a replacement, give a discount etc.
We have dispatched the new items by express courier. They should arrive by Monday, 11 April 2011；To show our goodwill, we would like to offer you a 5% discount on your next order with us.
Regret at dissatisfaction：While we can understand your frustration ...；We understand how disappointing it can be when your expectations are not met.
Rejecting responsibility for the problem leading to the complaint：I regret to inform you that … ；I am afraid that … Unfortunately, I must point out that …
Reasons for the rejection：This is because the guarantee period has expired. This is due to the fact that the guarantee period has expired.
If a third party (another person or organisation) is to blame, direct the complainer to that party：We therefore suggest that you contact...
A concluding paragraph aiming at retaining the goodwill of the customer ：We look forward to receiving your further orders, and assure you that they will be filled correctly / promptly.
Everlong Batteries
171 Choi Hung Road
Hung Hon, Hong Kong
Tel/Fax 2235 2449
6 Apr 2011
Mr J Wong
Purchasing Officer
Fortune Goods
317 Orchard Road
Singapore
Dear Mr Wong
Order No. 2639/L
Please accept our apologies for the error made by our company in filling your order no. 2639/L dated Friday, 1 April 2011. You ordered 12,000 size Ultra super-long-life premium batteries, but our dispatch office sent 1,200. This was due to a typing error.The balance of 10,800 batteries was dispatched by express courier to your store this morning and will arrive by Thursday, 14 April 2011. Since we value your business, we would like to offer you a 10% discount off your next order with us.We look forward to receiving your further orders and assure you that they will be filled correctly.
Yours sincerely
David Choi
David Choi
Distributions Manager
Everlong Batteries
171 Choi Hung Road
Hung Hon, Hong Kong
Tel/Fax (852) 2235 2449
6 Apr 2011
Mr J Wong
Purchasing Officer
Fortune Goods
317 Orchard Road
Singapore
Dear Mr Wong
Order No. 2639/L
Thank you for your letter of Friday, 1 April 2011 regarding your order no. 2639/L. We understand that this is a difficult situation for you.We have investigated the situation, and found that you ordered 12,00 size Ultra super-long-life premium batteries. Please see the enclosed copy of your order form. Our dispatch office therefore sent 1,200. If you need the remaining batteries urgently, the balance of 10,800 batteries can be dispatched today by express courier to your store and would arrive by Thursday, 14 April 2011. Please phone me at the number given above if you would like to order these batteries.We look forward to receiving your further orders.
Yours sincerely
David Choi
David Choi
Distributions Manager
Encl:
- Order Form No. 2639/L
Dealing with Complaints
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英文投诉信表达及例文练习
Complaint Letter 写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？ 投诉信结构：投诉信是对产品或服务表示不满的信件，一般分 1. 提出投诉内容； 2. 说明具体情况； 3. 提出解决办法。 语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。 1.投诉内容。一般放在信的开头。常用的表达法有： I am writing to you about... which I received/bought ... I am going to complain about ... I am sorry to have to return with this letter... which I received/bought... 2.具体情况。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有： When we checked..., we noticed... When I took... out of the bag and examined... closely, I found... When I unpacked... and tried to use it, it did not work. 3.解决办法。常用的表达法有： Please let me know what you intend to do in this matter. I am returning…under separate post and look forward to receiving a full refund of... In view of the inconvenience that this has caused, I feel you should... 下面介绍下这类书信的常用词汇和句型 词汇： against sb. about sth.投诉.. with不满于. up with / bear / tolerate忍受awful 糟糕的 service糟糕的服务不可思议的of one’s expectation令某人大失所望 into / go into / investigate调查 / matter 事件 句型： ▲1) I am writing to you to complain about ... 2) I am writing to express my dissatisfaction with... 3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,... ▲4) I can hardly bear /tolerate /put up with it any more. ▲5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can. ▲6)I sincerely hope that it will review its management system, with the view to providing, better service to the public. ▲7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind. ▲8) We will appreciate your willingness to make up for the loss. 范文： Dear Sir， I am writing to you for the mobile phone of Dephone-S250 I bought on 20th at Tele M all in Wuhan, . China. Ten days after that, it didn’t ring and send short messages. Then I took it to the seller, but was told that the model had
英语投诉信范文.doc
英语投诉信范文 Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板 Dear ______, ①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about. ③The reason for my dissatisfaction is ______（总体介绍）. ④In the first place, ______（抱怨的第一个方面）. ⑤In addition, ______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）. ⑦I appreciate it very much if you could ______（提出建议和请求）, preferably ______（进一步的要求）, and I would like to have this matter settled by ______（设定解决事情最后期限）. ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming 范文 Dear Sir I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls. However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable. I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me. An early response will be appreciated. Sincerely yours,
英文投诉信范文
英文投诉信 【写法指要】 投诉信（letters of complaint）通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。写投诉信要实事求是地把问题讲清楚，态度要冷静，做到有礼貌，不能恶言伤人。 这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。写得有理有据，令人信服。英文投诉信怎么写 投诉信结构公式 右上角：日期 左上角：称呼 正文： 第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。 第二段：具体阐述投诉的内容和投诉的理由。 第三段：提出解决建议并期望尽快解决，表示感谢。 右下角：署名 下面是一封日常投诉信的范例，请大家体会一下。 Dear Sir/Madam, Please send us a correction on part of our order WP-11. All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau. Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly. Yours faithfully 英文投诉信模板 Dear_______, I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____. The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果). I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限). Thank you for your consideration and I will be looking forward to your reply. Yours sincerely Li Ming 英文投诉信格式
英文投诉信表达及例文练习
英文投诉信表达及例文 练习 Company Document number：WUUT-WUUY-WBBGB-BWYTT-1982GT
Complaint Letter 写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分 投诉信结构：投诉信是对产品或服务表示不满的信件，一般分 1. 提出投诉内容； 2. 说明具体情况； 3. 提出解决办法。 语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，语言要把握分寸，不失风度。 1.投诉内容。一般放在信的开头。常用的表达法有： I am writing to you about... which I received/bought ... I am going to complain about ... I am sorry to have to return with this letter... which I received/bought... 2.具体情况。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有： When we checked..., we noticed... When I took... out of the bag and examined... closely, I found... When I unpacked... and tried to use it, it did not work. 3.解决办法。常用的表达法有： Please let me know what you intend to do in this matter. I am returning… under separate post and look forward to receiving a full refund of... In view of the inconvenience that this has caused, I feel you should... 下面介绍下这类书信的常用词汇和句型 词汇： against sb. about sth.投诉.. with不满于. up with / bear / tolerate忍受awful 糟糕的 service糟糕的服务不可思议 的 of one’s expectation令某人大失所望 into / go into / investigate调查 / matter 事件 句型： ▲1) I am writing to you to complain about ... 2) I am writing to express my dissatisfaction with... 3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,... ▲4) I can hardly bear /tolerate /put up with it any more. ▲5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can. ▲6)I sincerely hope that it will review its management system, with the view to providing, better service to the public. ▲7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind. ▲8) We will appreciate your willingness to make up for the loss. 范文： Dear Sir， I am writing to you for the mobile phone of Dephone-S250 I bought on 20th at Tele Mall in Wuhan, . China. Ten days after that, it didn’t ring and send short messages. Then I took it to the seller, but was told that
投诉信回信(complain letter)英文
View：This page can be viewed as a slideshow: Introduction:Letters of complaint usually include the following stages: Background Problem - cause and effect Solution Warning (optional) Closing Background This section describes the situation; e.g. I am writing to inform you that the goods we ordered from your company have not been supplied correctly.I attended your exhibition Sound Systems 2011 at the Fortune Hotel (22-25 January) and found it informative and interesting. Unfortunately, my enjoyment of the event was spoiled by a number of organisational problems.I am a shareholder of Sunshine Bank and I am very concerned regarding recent newspaper reports on the financial situation of the bank. Your company is listed as the auditor in the latest annual report of the bank, so I am writing to you to ask for an explanation of the following issues.I am writing to inform you of my dissatisfaction with the food and drinks at the 'European Restaurant' on 18 January this year. Problem 1.Cause: On 28 March 2011 we placed an order with your firm for 12,000 ultra super long-life batteries. The consignment arrived yesterday but contained only 1,200 batteries. Firstly , I had difficulty in registering to attend the event. You set up an on-line registration facility, but I found the facility totally unworkable .You sent us an invoice for $10,532, but did not deduct our usual 10% discount .We have found 16 spelling errors and 2 mis-labelled diagrams in the sample book. 2.Effect: This error put our firm in a difficult position, as we had to make some emergency purchases to fulfil our commitments to all our customers. This caused us considerable inconvenience.Even after spending several wasted hours trying to register in this way, the computer would not accept my application.I am therefore returning the invoice to you for correction.This large number of errors is unacceptable to our customers, and we are therefore unable to sell these books. Solution I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again.Could I please ask you to look into these matters.Please send us a corrected invoice for $9,479I enclose a copy of the book with the errors highlighted. Please re-print the book and send it to us by next Friday. Warning (optional) Otherwise, we may have to look elsewhere for our supplies.I'm afraid that if these conditions are not met, we may be forced to take legal action.If the outstanding fees are not paid by Wednesday, 13 April 2011, you will incur a 10% late payment fee. Closing:look forward to receiving your explanation of these matters.I look forward to receiving your payment.I look forward to hearing from you shortly. Politeness；he tone of complaint letters should not be aggressive or insulting, as this would annoy the reader and not encourage them to solve the problem. In addition, questions such as 'Why can't you get this right?' should not be included. Content The content should contain enough details so that the receiver does not have to write back requesting more. Legal action is not normally threatened in the first letter of complaint, unless the situation is very serious. Adjustment letter Acknowledging receipt of a complaint letter ；hank you for your letter of … regarding / concerning / in connection with … I refer to your letter of … about / relating to … Apology for the error or fault；We must apologise for …；We sincerely apologise for … ；Please accept our apologies for … ；I would like to apologise for the error made by our company in (verb+ing)； Accepting the Complaint We agree that the usual high standards of our products / services were not met in this instance. ； A short explanation of the fault ；Introductory phrase；As a result of our investigation, we found that... (Not: After our investigation...) Causes :The error was caused by … / was due to … ；Apparently, the problem was the result of … / resulted from … ；The cause of / reason for the mistake was …
(完整版)外贸英文邮件范文(免费版)
外贸业务全套英文邮件 第一步 1. 向顾客推销商品 Dear Sir: May 1, 2001 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价 Dear Sir: Jun.1, 2001 We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing from you soon.. Truly 3. 迅速提供报价 Dear Sir: June 4, 2001 Thank you for your inquiry of June the 1st concerning the Deer Mountain Bike. It gives us great pleasure to send along the technical information on the model together with the catalog and price list. After studying the prices and terms of trade, you will understand why we are working to capacity to meet the demand. We look forward to the opportunity of being of service of you. 交易的契机 4. 如何讨价还价 Dear Sir: June 8, 2001 We have received your price lists and have studied it carefully. However, the price level in your quotation is too high for this market, If you are prepared to grant us a discount of 10% for a quantity of 200, we would agree to your offer. You should note that some price cut will justify itself by an increase in business. We hope to hear from you
英文投诉信表达及例文
投诉信写作 写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型 词汇： . .投诉...... 不满于...... / / 忍受 糟糕的 糟糕的服务 不可思议的 ’s 令某人大失所望 / / 调查 / 事件 卫生条件 不礼貌 干扰 麻烦事 补救 解决 再次发生 句型：
1) I ... 2) I ... 3) I . , … ,... 4) I . 5) I . 6)I , , . 7) . 8) . 考研英语小作文模板：投诉信 投诉信1 结构要点投诉信是对产品或服务表示不满的信件，一般分三 个部分： 1. 提出投诉内容； 2. 说明具体情况； 3. 提出解决办法。 a (围巾) a . a . , “ ” . ,
I . I , I a . I I . I . . a ? I ? . I . , 投诉信2 语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满 时，语言要把握分寸，不失风度。 a 100 . , “ ” . , I a . , a . 7 o’ , . . . a . 8 o’, a . . . , 2 ., — ! I .
. , 考研英语投诉信经典范文举例及点评 2005年12月27日 09:26 来源：竞学网 范文之一 ［］: a a . a , , “ ” . , I . a . . . , 15℃, 0℃ 9℃. . a ? I . ,［文章点评］
这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。 范文之二 : . W98, 120 , 20 . . . 20 . , a . , 范文之三 . : 10, 280 's , 40 . , , . , a , . . ,
英语投诉信模板和范文
英文投诉信模板以及范文 一、英文投诉信模板 Dear ______, ①I am ____（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about____. ③The reas on for my dissatisfaction is __（总体介绍）. ④In the first place, ___（抱怨的第一个方面）. ⑤In addition, ___（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）. ⑦I appreciate it very much if you could ______（提出建议和请求）,
preferably ______（进一步的要求）, and I would like to have this matter settled by ______（设定解决事情最后期限）. ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely, Li Ming ^
二、英文投诉信范文 (Letters of Complaint) 【例一】 ; Dear Sir: With reference to our order No. W 98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but
投诉信回复范文
投诉信回复范文 投诉信回复范文 ｘｘ小区业主： 市政府网站转来题目为ｘｘ县ｘｘ小区业主的投诉信的群众信件办理意见表已收悉，经调查，现就有关咨询题答复如下： 一、20ｘｘ年城西有限责任公司以出让的形式取得该宗土地使用权（岚国用20ｘｘ出字35号），土地性质是综合用地。按照《中华人民共和国土地治理法》的规定综合用地使用年限是五十年，因此ｘｘ小区土地使用权也只能是50年。 二、20ｘｘ年6月，县住建局组织有关部门对ｘｘ小区二期工程的规划设计方案进行了评审会，与会人员对绿化、停车位、通风采光、消防安全、防洪通道等方面提出了修改意见。由于现场建设用地紧张和县城规划建设的实际情况，请你们予以理解。 三、小区商品房的质量咨询题 1、ｘｘ小区共有5幢住宅楼，结构形式均为砖混底框结构，图纸设计、图纸审查及开工建设均在20ｘｘ年4月往常完成。依照《安康市建设局关于进一步加强城镇建筑抗震防灾工作的通知》（安建发[20ｘｘ]15号）文件要求：从20ｘｘ年12月1日起，所有新建建筑都要禁止使用预制混凝土楼板。ｘｘ小区1-5号楼的开工建设时刻均在20ｘｘ年12月1日之前，不在文件规定的时刻之后，施工单位按照设计图纸施工、小卧房为预制混凝土板，客厅、厨房、卫生间及阳台为现浇混凝土楼板。 2、业主反映房屋墙体及楼板出现裂缝的情况，已通知由ｘｘ小区的物业公司配合开发单位、施工单位对小区住房可能存在的咨询题进行检查核实，并按有关规定和责任督促尽快予以妥善解决。 四、ｘｘ小区因规划核实和房屋竣工验收未完成，办证所需要提交的初始登记资料不全，故暂不能办理《房屋所有权证》。现已督催开发商要抓紧办理相关手续。 五、关于物业的咨询题，现由开发商组建设立的物业服务机构，经查确实存在服务不到位的咨询题，我局已督查进行整改。如小区业主对该物业公司服务不中意，能够自行组织召开业主大会，成立业主委员会，自行选择物业公司进行物业治理。关于物业收费标准，应由物价部门治理，住建局无权进行审批。 六、小区修建封闭围墙属于开发商的配套建设部分，业主或物业公司可督促开发商尽快完善，维护其利益。关于监控设施、密码安全门和可视电话设施的安装，物业公司可对上述设施做好预算，在小区内予以公示，然后召开业主大会表决。假如表决通过，能够申请住宅维修资金支付该笔费用。 七、业主与开发商之间应平等和气的以事实为依据协商解决有关咨询题，若开发商及物业服务损害了你们的利益，请宽阔业主应依法维护其合法权益。 ｘｘ县住房和城乡建设局 ｘｘ县国土资源局 公司职员投诉信回复范文 生产简先生、叶先生、行政谢先生、生产车间职员谭ｘｘ： 关于职员谭ｘｘ心声的回复： 1、公司一直以来是欢迎并鼓舞各职员以实名制方式提出自己的意见和建议，不管其意见和建议是对与错，假如是对的，我们作为主管的要去改进，错的要给职员耐心解释清楚，关心解决职员提出的困难，行政要组织并定期的召开职员代表沟通会，让职员畅所欲言反映心声并及时解决存在的咨询题，建立一个职员、主管、公司沟通机制，三厂要在职员打卡处设立总经理投诉信箱，给宽阔职员向公司反映咨询题或心声提供多一个反馈渠道。我建议给
英语投诉信万能句型
英语投诉信万能句型 英语投诉信万能句型40句 开头：写明目的：投诉。 1。i'm writing to you to plain about。。。 我写信是投诉。。。。。。 2。i'm li hua。i feel bad to trouble you but i'm afraid that i have to make a plaint about your restaurant。 我是李华。很不想给你添麻烦。可是，恐怕我不得不对你们餐馆进行投诉。 3。i want to expresmdissatisfaction about the woolen scarf i bought from your pany。 我想要表达我对从你们公司买的羊毛围巾的不满。 中间：说明投诉问题、后果，并提出合理提议。 1。in the first place，the food itoo saltand the water isn't served in
time。in addition，the music you broadcast itoo noisy。under these circumstances，i find it hard to sit here having dinner quietly。 首先，食物太咸，水没有及时端上来。并且，你们播放的音乐太吵了。在这样的环境下，我很难安静的坐在那里吃饭。 2。it arrived on time the dabefore yesterday。but when i checked it，i found a hole in the middle。i waastonished because the hole waobviouand i didn't think you should neglect thideficiency（缺陷）。 它是前天按时到的。可是当我检查时，我发现中间有个洞。我很震惊，因为这个洞和明显，我认为你们不应当忽略这个缺陷。 3。while i waon holidain hong kong about a week ago，i bought a green shirt for 300 hk dollarin your shop，but there seemto be something wrong with it。when it'washed，it fadein colour。now i can't wear it。 大概一周前我在香港度假的时候，我在你们店里花300港元买了一件绿色衬衫，可是看上去似乎有一些状况。当被洗的时候，它会掉色。此刻，我不能穿了。 4。i have dialed your service number for several timebut it waalwaybusy。
作文范文之英语考研小作文投诉信模拟题
作文范文之英语考研小作文投诉信模拟题
英语考研小作文投诉信模拟题 【篇一：考研英语投诉信模板】 一、信函写作：称呼、正文、落款 1、审题—-判断是个人书信事务公函 决定： 语域使用：正式：使用礼貌表达，不用缩略语(对公) 半正式：可以使用缩略和口语表达(对私) 非正式：(一般不考)——it depends 呼语：特定的写信对象：dear xx 不明确收信人：dear sir/madam, or to whom it may concern 2、正文 3、各种信函内容安排 2)投诉信 与投诉信比较：仍然以提建议为主，无需赞扬，直接表明写信目的—即提建议，最后无需感谢，只需表示期待改进。 a.基本结构 dear xx/to whom it may concern, 第一段：自我介绍，陈述事由，提出建议; 第二段：投诉细节(补救细节); 第三段：期待改进。 yours sincerely,
li ming b.投诉信框架 dear xx/to whom it may concern, i am xxx who…. i am writing to express my dissatisfaction/disappointment about…(投诉信). 具体事由. to improve the situation, it is advisable for you to take the following measures.to begin with,…细节一; moreover, …细节二。 we trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind. yours sincerely, li ming 【篇二：考研英语小作文冲刺集训之投诉信】 考研英语小作文冲刺集训之投诉信 距离最后的考试只有近两个月的时间，最后的冲刺序幕正式拉开。英语复习到这个阶段，最重要的就是作文。要想在最后的考试成绩中脱颖而出，现阶段就必须要把精力放在分值占在30分的写作上。 考研英语中大作文的要求是内容切题、表达清楚、文字连贯、句式多变和语言规范。小作文考察点在信息点的覆盖、语言的准确性、文章组织的连贯性上。 其中小作文占10分，分为求职信、祝贺信、道歉信、询问信、推荐信、感谢信、邀请信、辞职信等等二十多种应用文。每个类别都有相对固定的语言模式，都有固定词语要求。投诉信是当人们对某机构的工作人员或其服务不满时，向有关机构的主管或监督人员所做出的书
英语投诉信范文_投诉信英语范文写作
英语投诉信范文_投诉信英语范文写作 外贸员对于英语投诉信想必处理的比其它人还要多，毕竟接触的比较多。下面是小编给大家整理的投诉信英语范文，供大家参阅! 投诉信英语范文1 Dear Mr。Chang: On September 10，our order for 280 women s cotton sweaters was duly received，but we regret to say that 40 cotton sweaters in white color were seriously soiled。 We had the case investigated immediately，and the result shows the damage was due to improper packing，for which the suppliers are definitely responsible。 Needless to say，we have suffered a great loss from this，as we cannot sell the sweaters in this condition to our customers。We ask you to conduct investigation at your end and reply to us。 Sincerely yours， Sunny Lee 投诉信英语范文2 Dear Sir: With reference to our order No。W 98，the 120 puter sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged。 The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question。We unpacked the puter sets with care and can only assume that