销售常用英语口语

销售常用英语口语
销售常用英语口语

行销是台湾常用的说法,其意思类似营销,两者都综合行销企划(决策)与销售执行,即想与做的结合。销售和行销(营销)的分界看了「行销是什么?」(Kotler,商周出版)的第一章和导言部份(导言前那段访问也满有料的)。我写下有关销售和行销的分界。销售和行销的分界是要很清楚的,尤其是在现今销售的超竞争商战中。导言一开始就开宗明义的说:「今日,企业面临的主要问题不在商品短缺,而在顾客短缺…」。

1. 如何招徕顾客

普通次第:招待—问候—寻觅相关话题—理出商谈眉目。所以,打招待很次要,不管顾客有没有表现购置意愿,您都该当上前问候一句:“What can I do for you?”或“May I help you?”,也可说:“Can I be of any assistance?”,假如是熟客,可复杂说声:“Good afternoon, madam. Something for you?”

2. 如何打开话题

假如顾客不置可否或表现出不耐烦的样子,决不可轻言保持,可以先说:“Everybody is welcome here, madam. Whether she buys or not.(这里欢送任何人光临,买不买都没联络)”,然后坦率地问:“Are you looking for something?”。

3. 如何拉近间隔

首先表达本人身份,以致可以交换名片,然后说些常用客套话,为当时的采购铺路。一句:“Would you mind my recommending?”非常有用。

4. 如何游说购置

初次见面就开门见山、口若悬河的做法已经掉队。当你要说服顾客时,最好用“Well, let me tell you why.”作为正文商品用处、优点的开场白。

5. 如何展示商品

可以说:“Please take a look at this.”或“That one, madam?(那个好吗?)”合作产品加以阐明时,则用“As you can see, ~(正如您所见,~)”

6. 如何推延工夫

争取工夫以便临时抗战要有技巧,再心急也要说“Please take your time”(渐渐看/观赏)或“Go right ahead, please.”(随便观赏)。根据情况也可经过闲谈进入主题,让顾客有必定工夫考虑。

7. 如何选取工具

广告信函、海报、虐待卷等都是出售的有效辅佐工具,所谓“百闻不如一见”,

一边看商品,一边听正文,才更易进入情况。所以“I'll send you our D.M.”(我会寄给您产品的广告信函)很有说服力。

8. 如何使用店铺倒闭

店铺倒闭和周年庆典都是很好的鼓吹机遇,由于本店新倒闭,因此给予优惠,或进一步阐明“If you would kindly recommend our establishment to your friends, the favor will be grea tly appre ciated”(假如您将本店引见给您朋友,本店将非常感激)

9. 如何劝客户放松购置

店铺出清存货时是购置价廉物美的货物的好机遇,您可以说“I understand there's not much left over”(存货未几)

10. 如何承受电话预定

除非是熟客,单方足够怀疑,否则,餐馆、旅店普通的电话应对方式是“What time can we expect you ?”(您几点来?)

11. 如何给仆人菜单

餐厅里,引领顾客落座后普通递上菜单“Good evening, sir. Here's the dinner menu”捎待一会,再讯问“May I take your order ?”(您要来点什么?)

12. 如何引仆人入座

可以先讯问“How many people, please ?”(请问几位?)以及“Do you have a reservation ?”(您订位了吗?),接上去就该当“Where would you prefer to sit ?”(您喜爱坐哪?)而引仆人入座了

13. 如何招待顾客

应主动说“Ho w do I address you?”,然后再中止下一办法。

14. 如何让顾客稍候

成功的采购是要建立优良耐久的效能。忙不过来时,热情地一句“Would you mind waiting for a while?”(不介意稍候顷刻吧?)足以奠定成功的根底。

15. 如何让顾客说“买”

单方谈得繁华的时分,说上一句“It's going to be the pride of our company.”(这将是本公司的侥幸)可以收到意想不到的奇效。

16. 如何促使顾客下决计

顾客犹疑未定时,您必须半途而废地游说,常用“Think about the advantages you will get.”(想想您能获得的利益)有益于出时顾客下决计购置。

17. 如何取出样品

顾客只要间接接触产品才有可以激起购置欲,所以“I have some sample”必须手口并用才有成效。

18. 如何针对多人游说

女xing购物经常形单影只,所以您要多角度揣测耗费者爱好。在叽叽喳喳的看法中,找出次要购置者,对她说“Please insist your taste and need.”(请保持您的档次和考虑理论需求)

19. 如何对付挑剔的顾客

挑剔的顾客主管熟悉极强,所以要避免反面辩论,实在不行,记得说句“I'm very sorry we couldn't help you, sir.”(很抱歉,我帮不上什么忙)。

20. 如何阐明品种完好

有时分,与其说得唾液横飞,不如用来阐明重点。仆人想晓得公司产品的品种时,必定地说上一句“Various”就已足够。

21. 如何让顾客试穿

展示商品的下一步就是顾客试穿了,可以说“Please try on whichever you like.”(随便试)或“Would you like to try it on?”(要不要试穿一下?)

22. 如何阐明用处

商品要买得好,采购员对商品必须有足够的理解,阐明使用办法的简易及商品的来用xing,经常有益于顾客下决计购置,所以一句“Well, the self-filling device is simple.”(这种主动充墨安装非常复杂)对您的采购术有触类旁通之效的。

23. 如何引见新产品

优良采购员除了要有说服力、自决心和洞悉顾客心思的才能外,还要能经常引见公司的最新或最畅销的产品。可以说“This is our newest product.”或“This is our most recently developed product.”(这是我公司最新产品),以致还可以夸大“They are of the newest patterns that can be obtained in town”(这个款式目前在市面上独一无二)。

24. 如何阐明产品特征

面对令人眼花纷乱的产品,特征是顾客考虑的要素之一。所以,把“Its durability will be an agreeable surprise to you.”(它的耐久xing将让您诧异)常挂嘴边是必要。

25. 如何引见设想师作风

顾客对衣饰的档次越来越高,所以必须控制顾客的非凡爱好,上面的句子就显得很次要:“Do you enjoy the Italian style?”(喜爱意大利款式吗?);“Let me introduce the designer's.”(让我为您引见设想师所设想的)

26. 如何帮仆人搭配

采购致胜的要害是要懂得搭配之道。平常的顾客已不是由于需求,或是由于短少而购置衣物,而是为了搭配原有物品,比方西拆卸领带,上衣配裤子等等。因此,“The gray one suits you well”(灰se比较合适您)之类的句子,就成了风行的采购用语。

27. 如何举荐特卖品

普通而言,每家商号都本人的特征或特制品,这句“It's our specialty”(这是本店的特制品)要用得很熟练。总之,不管是采购的商店,还是采购本身都要作风独具,才干立于不败之地。

28. 如何提出保证

保证有很多种,如保证期(warranty)、耐用xing(durability)、新鲜度(novelty)、价钱低(reasonable price)等等。可以使用“It has a five- year guarantee against mechanical defects”(机件保用五年)之类的语句。

29. 如何附送赠品

附送赠品是经久不衰的采购手法,因此,像“That includes an extra pair of shoelaces and a bottle of polish”(附送鞋带一对及鞋油一瓶)这类的说法是能讨顾客欢心的。

30. 如何谈论款式

与顾客谈论款式,既能对顾客表示尊重,又能捉住顾客的理论需求。像“How do you like this one?”(您觉得这件如何?)或“Will you not try that one?”(试试那件怎样样?)这类话语经常是谈论的前奏,假如能加上“This style is quite elegant, I think you'll like it.”这句话,则买卖更易成功。

31. 如何阐明使用办法

不管买卖能否达成,都要诲人不倦地向顾客正文使用办法,以建立互置决心。比方,要阐明水壶的使用办法,可以说“Could you pull out the black stopper of the pot before you pour, please ?”(倒水之前,先把水壶的褐se塞子拉开)。

32. 如何阐明留意事项

买卖的同时,该当将留意事项向顾客交待分明,免得日后发作纠葛事小,影响商誉事大。因此,像“You can exchange it provided it's clean”(假如还是干净的,可以请求退换)或“I'm sorry we won't refund you.”(很抱歉,我们概不退款)必定要表述分明。

33. 如何登门造访

登门造访顾客,发掘潜伏购置力,是必须的;而对付的第一句经常决议成败,因此老实亲密的“What's your pleasure if I may ask”之类的话不管如何是要说的。

34. 如何电话造访

电话造访也是必备伎俩之一,异常也需留意礼节和态度。普通先要讯问对方此时听电话能否便当,然后再阐明来意“I'll do my best for you”(我会尽最大勤奋来达成您的希望)

35. 如何说最低耗费

固然菜单都已标明最低耗费,除非想被炒鱿鱼,否则顾客问起来,还是得毕恭毕敬地答复“I'm afraid the minimum charge for any first order is ¥100”(我们的最低耗费是 100元),而不能说:“菜单上有,您不会本人看呀?!”

36. 如何回绝降价

顾客还价还价几乎是不可避免的事情,间接说no的采购员估量很少,所以你该当充分正文“We make so little on this line!”(这方面的东西我们没赔本)

37. 如何回绝小费

假如店铺规则不能收取小费,你可婉拒顾客:“It's so kind of you, sir. But we can't accept your tips”(教师您太好了,不过我们不能收取小费)

38. 如何阐明高/低价位

一分钱,一分货。假如顾客抱怨价钱太高,您可以说:“We have cheaper products if you want. But value depends on expense”(假如您情愿,我们有更低价的商品,但是价值完好取决于价钱高低)

39. 如何谢绝还价还价

假如没有议价的余地,态度固然要坚定,但口气仍要非常坦率:“We have but one price, sir.”(我们不二价的)或“Sorry we can't reduce the price, sir.”(很抱歉,我们没办法降低价钱)

40. 如何说分期付款

平常分期付款很风行,所以要学会说:“You can buy them by installment”

41. 如何正文分期付款

还要会正文:“You pay a down-payment of five hundred dollars, and then, within a year, one hundred f or each an every month.”(可以先付订金500元,然后在一年内,每月付100元)

42. 如何收取货款

假如是当场付清货款,就可以用到这个句子:“Could you pay at the Cashier's Desk?”(请到收银台付款)

43. 如何找零

下列句子要活学活用:“Thirteen dollars and twenty cents from one hundred dollars leaves eighty six dollars and eighty cents. You might see if that's all right, sir.”(收您100元,减去13元2角,应找您86元8角,请点下数目)

44. 如何开立发票、收据

东西卖出后,并非高枕无忧,开辟票、给收据、找零钱是一向作业,一句“Here's your receipt”当时,别忘了说声谢谢。

45. 找错钱了怎样办

谁都有出错的时分,这时态度必定要老实:“I'm very sorry for the mistake”,然后再说:“Here's the right change.”(这才是要找您的零钱数)

46. 标准买单方式

当顾客问你:“How much will this be”(几钱?),你可以说“Just a moment, please. I'll calculate that for you.”(请等一下,我算算看)

47. 正文税率及效能费

顾客的疑虑多针对效能费service charge(在国外还有税率tax rate),您的阐明必定要分明无误:“A 10% service charge have been added to your bill.”(账单已经加了10%的效能费)

48. 如何议价

假如情愿降价,可以使用however来转机语气:“However,……, we can give you a discount.”(但是,由于……,我们可以给您打折)

49. 如何虐待熟客

对熟客可以说:“Ordinarily we sell them for one hundred and fifteen dollars, but I'll make a concession.”(我们普通要卖115元,但您可以优惠)

50. 如何给新顾客打折

对新顾客可以说:“I can manage to give you a discount of ten percent, deeming it as a kind of expenditure f or advertisement.”(给您9折,当作是鼓吹费吧)

51. 如何阐明价廉物美

“It's indeed two-pence colored”(真是价廉物美)这句风行用语可是中外咸宜

52. 如何讲解免税商品

免税商品的标签普通会说明“It's tax-free”,当然,您首先要确认顾客能否属于观光客,可以说:“May I see your passport, please?”

53. 如何引见宝贵产品

宝贵产品普通价钱不菲,所以“A good product will always se ll.”(货好销路好)要比不断夸大“pretty good”更具说服力

54. 如何收取首付款

分期付款与收取其他货款并没有多大不同,后者除手续略微繁杂一点外,条件是“May I have some money as a deposit?”(您可以付部分订金吗?)

55. 支票付款时

当今,顾客逐步习气使用支票(check)或信誉卡(credit card)付款,面对这种情况,您要会说:“Of course you can pay by check.”

56. 如何阐明折扣

方式有多种多样,不过千万不要以为“15% discount to you.”是打一五折!

57. 顾客批量购置时

此时,普通会给对方优惠价,“I'll let you have everything at bed-rock prices”(每样东西我都以最低价给你)中的red-rock就是the lowest的意义

58. 如何使用大甩卖

这可是您大展本领的好机遇,“You may not have the same chance again.”(请勿错失良机)是使用频次最高的一句话

59. 如何添加零头

打折的时分,商品价钱普通会有零头,卖方多半会让步:“I will dispense with the odd five.”(我会把五元零头减去),或是在此句前做些正文“In order to show deference to our customers.”(为尊重顾客起见)

60. 如何阐明免费改正

衣服的改短(shorten)及改小(take in)多半是免费的,你可以向顾客说分明“We don't charge for this.”

61. 如何低价采购

告诉顾客,其购置量的大小决议折扣的高低:“If you buy more than four pounds, we can allow you ten percent discount”(假如您购置4磅以上,可以打9折)

62. 如何推介品牌

优良的采购员该当懂得在恰当的机遇,向顾客采购名牌产品,象“Are you interested in a particular brand?”(您有没有感兴味的品牌?)之类的引见xing开场白,要很熟习。至于PLAYBOY、issey miyake、LACOSTE、Christian Dior 等世界级名牌,只需晓得牌子的名字就行了,以致根本用不着采购。

第63招如何证实质地

有些特定商品,要证实其质量,有其非凡的鉴定法:假如是羊毛(pure wool), 您说:“let me prove it”(让我证实给您看)。接上去要做的是 strike a match and burn a thread of it(划根火柴,烧一条毛线)就分明了。

第64招如何附带采购

一个成功的salesperson除了要充实本人个方面的学问才能之外,还必须熟习各种采购手法,附带采购就是及其要害的一项。完成采购后,可说:“Now, what about something else?”或许“What next today?”(还要些别的吗?)经常能收到意想不到的成效。

第65招如何找出障碍出售的主因

“采购是由被回绝时开真个”,这句话是拉人寿安全功绩居全球之冠的 E.G雷塔门所说的名言。所以,被回绝时应如何打破障碍出售的主因是采购员必须多加锻炼的课题。买东西的人经常都喜爱在购物时征询对方看法,因此,您必须点明“Maybe you must rely on the opinion of your family.”(或许,您必须求*家人来做出决议)然后,顾客就会说出真正的缘由何在了。

第66招如何阐明本国制造或是国外出口

人们根本上都有喜爱外外货的心思,这是,采购职员可以辨别引见之,“This is made in China, but that isn't.”(这是zhong guo造的,那个是出口的)。

第67招如何请顾客改换别的款式

没有顾客指定要购置的物品时,千万不要到此为止,必须疾速反响:“Sorry, we haven't got that. Do you prefer Salem?”(抱歉,我们没有那个。您喜爱用Salem来替换吗?)这种持续保持主动出售的态度,才是制胜的不二法门。

第68招如何劝顾客定制

假如顾客在成衣柜上找不到适合的服装,您无妨倡议他定制一套,同时向他阐明定制的优点:“They are fitted to the body, and are much more carefully finished”(非凡合身,手工也比较精巧)

第69招如何阐明货物可换

普通而言,货物出门,概不退换。但是,假如商品的确有瑕疵,普通可以在必定工夫内改换。这时您要说:“We'll exchange it, of course.”(当然,我们会帮您换)

第70招如何保证修缮

信誉优良的厂家关于所售的商品都有足够的保证,由于生意不是只做一时,而是耐久的,因此您会用到:“The guarantee provides for free service and parts.”(保证免费修缮)。

第71招如何保证适用

假如对本人采购的产品有足够的决心,您当然可以拍着胸脯对顾客说:“If they do not fit perfectly, I will have another suit made for you.”(假如有一点点分歧

身,我可以为您另外做一套。)采购员保证适用的话,极易说服顾客,由于反面的保证必定是令人称心的。

第72招如何实地操纵

现场实地操纵产品的功用,关于采购者来说,是非常必要的锻炼。假如顾客要您 have it operated(请您操纵一下)时,您就可以立即派上用场:“Now you see how interestingly it works.”(如今本人可以看看,它转动得多风趣。)

第73招如何列明购物清单

仆人少量量购置时,您最好能为其列明一张清单,然后征询顾客看法,反复一遍才算半途而废:“I will give you a bill listing all of them”(我会给您一份列明所购物品的账单)

第74招如何散装零买

像餐具之类的东西,大都要成套购置比较合算,采购职员普通会说:“It must cost more if you just want a single cup”(假如您只买一个杯子,价钱会比较贵)基于贪小低价的心思,顾客大多会成套购置的。

第75招如何包装成礼品

顾客为送礼而购置的商品,相对重视包装。因此,您最好在得知顾客是要送礼之后,用这句:“Gift-wrap it for you”(让我替您包装成礼品吧)主动、主动常能让您立于不败之地。

第76招如何帮顾客辨别寄送

采购者的效能是随时随地的,因此当仆人的物品要辨别寄送到两地时,您当然得说:“I'll send them for you sepa rately.”(我会替您辨别寄送的)从买卖的细节中,可以考验出一个采购者的应变才能。

第77招如何确认商品学问

知己知彼,才干百战不殆。采购员必须晓得,出售的原动力次要在于您的采购术,而不是商品本身;因此,你的商品学问与经历,相形之下就显得分外次要。“Judging from past sales”(根据我的出售经历)是一很好的开端,接上去说:“I'd say you'll never have to call on your guarantee”(您永久都无需拿它来修缮)。

第78招如何感激熟客

关于熟客,采购员不必太过于恭敬客气,像这样说一句“I'm most pleased if you would like to see them, whether you are going to buy or not”(您只需观赏看看就可以了,不管您买不买,我都觉得很兴奋)就万事OK了。

第79招如何阐明便利疾速的效能

采购与广告是一体的,因此“I'll do my best as soon as possible.”(我会尽快为您提供最好的效能)这句话要经常辰刻挂在嘴上,才干有效展开采购权利。

第80招如何阐明停业工夫

阐明停业工夫是保证生意上门的条件,因此,“Our business time is from 10:00 AM to 9:00 PM”(我们的停业工夫是从早上10点到晚上9点)这类话几乎天天都用获得,采购员该当倒背如流。

第81招如何替顾客留话

古代商场上,电话应对是相当次要的一项。非凡在百货公司或餐馆里,常会接到要找仆人的外线电话,假如播送叫他来听,它却不在,您就要把他有礼貌地请求留言:“May I have the message?”

第82招如何替顾客传达

假如接到顾客的外线电话时,第一步就是要告诉对方“I'll page him for you.”(我会帮您呼唤他来接听)。

第83招如何疾速成交

谈生意提及钱,就离成交不远了。采购员处置钱财的方式必须晦涩果断,只需价钱公道、顾客称心、采购员就要手脚矫捷,立即接口说“Take you sixty dollars, sir”(收您60元,教师)交货找零,一次OK

第84招如何回绝退换

回绝顾客是一门学问,要采取坦率的声东击西法;比方顾客要退钱、换货等事项时,您只需说:“I'm sorry, it's our store rule.”(对不起,这是我们的店规—概不退换)不但能紧张处理成绩,还能建立优良的店风行规。

第85招如何因质量不良向顾客抱歉

采购员感到最尴尬的,莫过于出卖本身吹嘘举荐的商品之后,却因质量不良而遭顾客质问的。此时,最好的办法就是老实地认错:“I'm terribly sorry.”然后采取补偿措施“If you'll just wait a minute, I'll give you a new one.”

第86招如何夸大售后效能

夸大完美的售后效能,是辅佐顾客下决议的主因。“We assume all responsibility for service and repair.”(我们担任一切的效能和修缮事情)第87招如何感激惠顾

普通在成交之后,采购者都会说:“Thank you, please come again”(谢谢,请再度光临)之类的话,顾客大都线人能详,毫无觉得,假如您能用“You have been very helpful.”(谢谢您的辅佐)来替换,必能使顾客线人一新。

第88招如何处置抱怨

抱怨事情的处置进程中,稍有不当,成绩就会越来越严重;假如处置合宜的话,说不定“因祸得福”。首先,您该当先致歉“I am very sorry.”再接着说“I will find out the main reason as soon as possible.”(我会尽快查明次要的缘由)以示效率及担任。

第89招如何做好完美的售后追踪

“追踪一个顾客,胜过开辟十个顾客”是风行于采购界的名言。造访、DM、采购信、电话等适时的合作能让您疾速理解市场动态,普通而言,都列入材料卡片中,请顾客填好表格“Please fill out the list.”是和顾客保持联络的第一步。

第90招如何让顾客加价买商品

采购的诀窍在于如何活用问句。像“Do you want to see anything else?”(您想看看别的产品吗?)这类典型的发问,就是成功展开采购成功的要害。更进一步,把伎俩带入问句中,“What about this one?”(这个怎样?)以诱导顾客的想法。

第91招如何因应顾客非凡请求

顾客经常会说:“别人有,你们为什么没有?”假如您可以通融,而添加效能项目,则可以答复“Certainly, we sell coffee by weight, too”(当然,我们也可以按分量零售咖啡)。

第92招如何坦诚致歉

当您的产品出错,或许由于您本身的忽略,而形成顾客的称心时,“I'm very sorry for our carelessness”(很抱歉,这是我们的忽略形成的)这种坦诚的抱歉方式,多能完美处理一切纠葛。

第93招在保证期发作缺陷时

售出的商品在保证期限内缺陷时,当然得享用免费修缮的效能。因此,您会用到“Within a period of one year, any repair is free of charge.”(在一年的保证期内,修缮用度全免。

第94招提出处理方案

假如顾客以为质量不良,请求退钱而不愿换货时,您最好遵照“We can refund you”(我们会退钱给您)“顾客至上”关于采购员来说永久是对的。

第95招客满回绝定位的应对

“顾客盈门,纷至沓来”是每家商店的期望,但假如生意太好,您也只能说:“I'm afraid we are fully booked for tonight”(今晚的席位生怕已经订满了。)来婉拒上门的顾客,免得挤上加挤,影响效能质量。

第96招老顾客引见新仆人来时

老顾客的好处,就是会带新仆人来;此时出了称谢、套交情外,还可说“What a great insight you have”(您的目光真好!)既感激了顾客,也抬高了本人的身价。

第97招顾客拂袖而去时

采购员尽一切勤奋,仍然无法说服顾客购置,或碰上极端难缠的顾客时,要记住“和睦生财”,常用“I'm sorry I couldn't be of any help.”(很抱歉不能帮上忙)。

第98招处置节日礼品时

顾客要送礼之前,普通喜爱漂亮的包装,因此揣测送礼者的情意,是采购员必须研读的课程。引见礼品时,要这样用“Here is a display of our Christmas parcels”(这里是我们所摆设的圣诞礼品)

第99招保证称心

要做优良的采购员,必须对本人和出售的产品有十足的决心,才可以保证顾客

称心。普通这招“I'll promise to take it back or exchange it if you find it is not good.”

第100招非凡效能

顾客有非凡请求时,您必须立即答复“I would if I could”(假如可以的话,我必定效能)至于您能不能做获得,就在其次了。由于购置者开端讯问时,就是购置意愿到达低潮的阶段,因此,采购者应好好使用。

国际贸易英语口语

外贸英语专栏-国际贸易英语口语 Unit one Establishing Business Relations 建立业务关系 Brief Introduction 建立业务关系,实际上就是确定贸易对象。贸易对象选择得合适与否,决定着贸易的成败。在一般情况下,双方通过各自的介绍或第三者的介绍,先摸清对方的资金信用、经营能力和业务范围等重要条件,然后再进行实质性的业务商讨。贸易双方只有在相互了解、彼此信赖的基础上,才能进行积极地合作,并使双方贸易活动得以顺利地开展。 Basic Expressions 1. We’ve come to know your name and address from the Commercial Counselor’s Office of the Chinese Embassy in London. 我们从中国驻伦敦大使馆的商务参赞处得知你们的名字和地址。 2. By the courtesy of Mr. Black, we are given to understand the name and address of your firm. 承蒙布莱克先生的介绍,我们得知贵公司的名称和地址。 3. We are willing to enter into business relations with your firm. 我们愿意与贵公司建立业务关系。 4. Your firm has been introduced (recommended, passed on) to us by Maple Company. 枫叶公司向我方介绍了贵公司。 5. Our mutual understanding and cooperation will certainly result in important business. 我们之间的相互了解与合作必将促成今后重要的生意。 6. We express our desire to establish business relations with your firm. 我们愿和贵公司建立业务关系。 7. We shall be glad to enter into business relations with you. 我们很乐意同贵公司建立业务关系。 8. We now avail ourselves of this opportunity to write to you with a view to entering into business

外贸服装销售常用英语口语

外贸服装销售常用英语口语 欢迎光临!Welcome! 我可以为您服务吗? Hello, May I help you? 给您买还是给别人买?Is it for you or for others? 给男孩还是女孩?For boy or girl? 他/她多大了?How old is he/she? 这边有很多款,你自己可以挑选,看看有没有自己喜欢的。 It's a lot of styles here, you can pick out yourself, check these out, which is your favorite? 请问想买T恤还是牛仔裤? Excuse me, would you like T-shirt or jeans? 这件您喜欢吗?Do you like this one? / How about this one? 您喜欢这个款式吗?Do you like this design? 您喜欢什么颜色?What color do you like? 我们有红色、浅蓝和白色。We have red, light blue and white! 这个颜色怎么样?What about this color? 您穿多大型号?What is your size? 我找一件给您试试好吗?May I pick one that you can fit on? 您可以试试。You can try it on! 这个尺码穿得合身吗?Is this size fit you? / Is this your size? 试衣间在那里。The fitting-room is over there! 请随我来。Please follow me! 这件衬衣配你的裤子。This shirt can match your pants.

外贸跟单常用英语口语

跟单口语 1.What’s the size?多大尺寸?90X90 (Ninety by ninety)九十乘九十。 2.What’s the CMB? 体积多大?0.07M3 (zero point zero seven cube meter) 0.07立方米。 3.What’s the best/last price? 最低价是多少?¥2.5 (Two point five)] 两块五。4.How many designs?有几个款式? 3 designs .三个款式。 5.How many colors? 有几种颜色? 3 colors. Red, yellow and blue. 3种颜色,红、黄、蓝。 6.How many pcs one CTN?一箱装多少件?12 dozen, 144pcs. 12 12打,144件一箱。7.When shall we deliver?什么时候交货? 8.Where shall we deliver? 货送到什么地方?Where is your warehouse?仓库在哪儿? 9.30% deposit.付30%的订金。 10.Only one sample here. We can’t give you.这里只有一个样品,不能给你。11.Too expensive/much.太贵了。 12. Any discount?有折扣吗? 13.Cheaper?可以便宜一点吗? 14.Show me this!这个拿下来看看。 15.Good quality or ordinary quality?质量好的还是普通的? 16.¥180 for a set . 180元一套。 17.4pcs a set.一套4个。 18.What’s the minimum quantity?最小起订量是多少? 19.At least 1 CTN. 至少一箱/件。 20.There’s minimum quantity.有最小起订量。

外贸英语口语——关于合同签订

外贸英语口语——关于合同签订第十七讲签订合同 Signing a contract 备战词汇: Signature ['s?gn?t??] n. 签名,署名,信号 Concession [k?n'se?(?)n] n. 让步 Prepare [pr?'pe?] v. 准备 Clause [kl??z] n. 条款 Condition [k?n'd??(?)n] n. 条件,情况 Previous ['pri?v??s] a. 以前的,早先的 Draft [drɑ?ft] n. 草稿,草图 Modification [,m?d?f?'ke??(?)n] n. 修正

Comply [k?m'pla?] v. 遵守,遵从 Request [r?'kwest] n./v. 请求 Comment ['k?ment] n./v. (发表)意见 Cancel ['k?ns(?)l] v. 撤销,删去 Breach [bri?t?] n./v. 违背,违反 Termination [t??m?'ne??(?)n] n. 结束,终止 Particular [p?'t?kj?l?] a. 特殊的,特别的备战句型:我们现在签协议好吗? —OK, the agreement is ready for signature. 好的,协议已经拟好准备签字。

—We both want to sign an agreement, and we have to make some concessions to do it. 我们都想签协议,因此双方都要做些让步。 —I’m sorry, the agreement hasn’t been fully prepared. 对不起,协议还没完全准备好。 合同中的主要条款有哪些? —All terms and conditions will be the same as those in your previous agreement number Fxx. 所有条款与你们过去签的第Fxx 号协议规定的一样。 —The buyer shall open an irrevocable, confirmed and partial shipment letter of credit. 买方需要开除不可撤销的、保兑的、允许分批装运的信用证。 请过目一下协议稿,看是否有需要修改的地方。 —Well, it contains basically all we have agreed upon. 协议基本包括了我们商定的全部内容。

日常英语口语关于服装店里英文表达

日常英语口语:关于服装店里英文表达人靠衣装马靠鞍,逛街买衣服是购物的一个重要场景,那么,在商店购买服装时要经常用到哪些用语呢? 接待顾客常用的句子: Can I help you? 我能为您效劳吗? I'm just looking. 我只是随便看看。 I'm just browsing around. 我只是四处看看。 Please take your time. 请慢慢看。 Please yourself. 请便。 Please do so. 请随意。 As you please. 请随意。 Go right ahead, please. 请随意。 If you need any help, let me know. 您有什么需要帮助的尽管说。 Are you looking for something? 您在找什么东西? Where is the men's skop? 男装柜台在哪儿? I'm looking for the sweater counter. 我在找毛衣柜台。 Welcome,madam. Is there anything you want to buy here? 欢迎您,夫人。要买点什么东西吗? What kind of clothe would you like to see? 你想看什么样的衣服? I'd like a suit. 我想买件套装。 I need a shirt. 我要买一件衬衫。 I hope I can find a pattern she loves. 我希望能挑一种她喜欢的。

I'm looking for a ... bag. 我在找一种……包。 I want to buy a swim suit. 我想买件游泳衣。 I'm looking for a pair of trousers. 我想买条裤子。 They are over here next to coats and accessories. 它们在这边,在大衣和饰品傍边。 I'm sure you can find a satisfactory one. 我肯定你能挑中一件称心如意的。This jacket is for everyday wear. 这件短上衣供日常穿用。 Their designs are extraordinary and attractive. 它们的设计美观,很出色。You will surely look wonderful in it. 你穿着一定很漂亮。 What about these shirt? 这件衬衣如何? Then how about this one? 那么这件怎么样? Do you see anything you like? 看到你喜欢的了吗? Here. Look at this shirt. Try it on. 来这儿,看这件衬衫,试一试。 选款式常用的句子: We havr many patterms for you to choose from. 我们有许多式样供你选择。 We have a fresh stock of all kinds of swim suit. 我们刚进了一批各式各样的游泳衣。 This sweater is novel and fashionable in design. 这种羊毛衫款式新颖。Which style is the latest? 那种款式是最新的? Is this the latest fashion? 这件是最新款式吗? It's the latest fashion,very popular. 这是最新款式,非常流行。

英语面试口语 关于销售员职务

英语面试口语关于销售员职务 740.i came in answer to your advertisement for a salesperson. 我是来应征贵公司所招聘的售货员一职的。 741.i see.will you walk this way,please? 我明白了,请到这边来好吗? 742.what experience have you had? 你有什么经验呢? 743.i'm afraid i haven't had any experience in just this sort of work.i'm studying business administration in college.i want to get a job that would tie in with my studies. 这种工作我恐怕没有什么经验。我大学学的是商业管理,我想找一个与所学知识有关联的工作。

744.have you got any selling experience at all? 你有售货的经验吗? 745.i worked in a department store in a small town last summer vacation. 我去年暑假在一个小城镇的百货店工作过。 746.what subjects did you like most at university? 你在大学时最喜欢什么课程? 747.i like sales strategies most.我最喜欢销售策略这门课。 748.now ___ me about your educational background. 请给我讲讲你的教育背景。 749.i graduated from bei ___g college of merce. 我毕业于北京商学院。

常用外贸口语200句

常用外贸口语200句 1、 I've come to make sure that your stay in Beijing is a pleasant one. 我特地为你们安排使你们在北京的逗留愉快。 2 、You're going out of your way for us, I believe. 我相信这是对我们的特殊照顾了。 3 、It's just the matter of the schedule,that is,if it is convenient for you right now. 如果你们感到方便的话,我想现在讨论一下日程安排的问题。 4 、I think we can draw up a tentative plan now. 我认为现在能够先草拟一具临时方案。 5 、If he wants to make any changes,minor alternations can be made then. 如果他有什么意见的话,我们还能够对计划稍加修改。 6 、Is there any way of ensuring we'll have enough time for our talks? 我们是否能保证有充足的时间来谈判? 7、 So our evenings will be quite full then? 那么我们的活动在晚上也安排满了吗? 8 、We'll leave some evenings free,that is,if it is all right with you. 如果你们愿意的话,我们想留几个晚上供你们自由支配。

外贸英语口语大全(35)

外贸英语口语大全(35) It'sbettertodesignateTangguastheload ingport. 在塘沽装货比较合适。AmanagerofaJapaneseCompanyandastaffmem berofaChinesecorporationholdadiscussio

nontheloadingportatBeijingHotel. 中国公司一名业务员与日本公司的经理在北京饭店就装运港问题进行了洽谈。 We'dbetterhaveabrieftalkabouttheloadin gport. 我们最好能就装运港问题简短地谈一谈。YoumaychooseTianjinasportofshipment. 你可以选择天津作为交货港。HowaboutshippingthemfromHuangpuinstead

ofShantou? 把汕头改为黄埔交货怎么样?YouinsistthatDalianistheloadingport,ri ght? 您坚持把大连定为装运港,对吗?NowHuangpuisfineastheloadingport. 现在可以把黄埔定为装运港。Wearealwayswillingtochoosethebigportsa stheloadingports.

我们总希望用较大的港口作为装运港 We'dliketodesignateShanghaiastheloadin gportbecauseitisneartheproducingarea. 我们希望把上海定为装运港是由于它离货物产地比较近。Itmakesnodifferencetoustochangetheload ingportfromShantoutoZhuhai. 将装运港由汕头改为珠海对我们来说问题不大。

买衣服英语情景对话

买外套情景对话 甲May I help you ? 我能帮你吗? 乙Yes, please. I want to buy a coat for myself. 是的。我想给自己买件外套。 甲The coats are over there. This way, please. 外套在那儿呢。这边请。 乙The black coat looks good. Can I try it on? 那件黑色外套看起来不错。我能试穿一下吗? 甲OK. 好的。 乙Oh, It is too small for me! Do you have a larger one? 噢,这对我来说太小了。你们还有更大的吗? 甲Of course, let me see, here you are. 当然,给你 乙How much is this coat? 多少钱 甲It is ¥200

它要200元,! 乙I can’t buy with your price 这种价钱我不能买 甲This is foreign famous brand。Don’t you think about it? Well, make me an offer 这是外国货,进口的,你难道不考虑一下吗?这样吧,您出个价 乙The highest I would be willing to buy is ¥100 我最高可出100元 甲The lowest I would be wiling to sell is 150 我最低能接受的是150元 乙I t’s still too much. Can’t you make it any cheaper than that? 价格还是太贵了,就不能多降点吗? 甲Sorry, this is our lowest price. We can’t go any lower. 抱歉。这是我们的最低价,不能再让步了。 乙Are you sure ? 你确定

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They talked over at great length the matter of how to increase the sale of your products. 他们详细地讨论了怎样增加你方产品的销售。 Please furnish us with more information from time to time so that we may find outlets for our stationery. 由于对此货物的需求将不断增加,请提前补充货源。 They are doing their utmost to open up an outlet. 他们正在尽最大努力以打开销路。 Our demand for this product is steadily on the increase. 我们对该产品的需求正在稳步地增长。 We are sure that you can sell more this year according to the marketing conditions at your end. 根据你地的市场情况,我们确信今年你们有望销得更好。 Packing has a close bearing on sales. 包装对产品的销路有很大关系。

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