年终通信监理工作总结(en)

年终通信监理工作总结（Summary of Year-end Communication Supervision

Work）

在通信工程的不断发展下,通信监理也在逐渐的完善和创新,根据时

代的发展,通信监理实现了从不规范到规范的标。今天我给大家整理了年终通信监理工作总结，希望对大家有所帮助。（With the continuous development of communication engineering, communication supervision is gradually improving and innovating. According to the development of the times, communication supervision has achieved the standard from non-standard to standard. Today I have compiled a summary of the year-end communications supervision work for you, and I hope it will be helpful to you.）

年终通信监理工作总结范文一（Summary of year-end communications supervision work sample one）

在过去的一年里，在分公司与项目部领导的指导与带领下，我认真坚持正确的工作指导思想，树立"让业主满意"的的服务宗旨，尽心尽职，兢兢业业，努力完成工作。年的一月份至八月份末，在项目部王总的带领下，为电信业主做出了优质的服务，在监理工作中，严格要求自己，树立自身强烈的职业责任心，对待工作不马虎，不偷懒，尽自己最大的努力把监理工作做好，遇到不懂或者自己不确定

的事情，及时向公司中的经验丰富的老前辈请教，及时正确的处理好每一件事情。（In the past year, under the guidance and leadership of the leaders of the branch and project department, I earnestly adhered to the correct work guiding ideology, established the service tenet of "satisfying the owners", and worked hard to complete the work. From January to the end of August of the year, under the leadership of Mr. Wang from the project department, he provided high-quality services to telecom owners. In the supervision work, he strictly required himself, established his own strong sense of professional responsibility, and did not treat work sloppyly. Don't be lazy, try your best to do the supervision work well. When encountering things that you don't understand or you are not sure about, you should ask the experienced seniors in the company for advice and handle everything in a timely and correct manner.）

xx 年的 1 月份至 5 月份，电信分公司的工程项目为为主，为了配合业主参与"光网江苏"的竞赛计划，为了更好的为业主服务，在公司领导的安排下，顺利的拿到工程项目上岗证。在的工程建设项目的工作中，严格把握质量关口，定时定量的对已经完成改造的小区进行巡检，巡检过程中发现的施工工艺的问题，及时通知施工单位的相关负责人进行限时整改，同时以书面报告的形式上报业主。巡检工作的主要内容为：布放主干光缆的布放路由是否与设计相符、新

设专用光交的安装质量、光交内光缆的熔接以、光分路器箱内皮线光缆的施工工艺及标志牌的粘贴。并定时的将工作以周报的形式上报项目部，同时将的工程进度与完成的装机量以日报的形式上报业主。随后下半年又开展宽带提速的计划，在宽带提速的计划里，其中有 40 个综合点，260 个纯宽带点，并每月上报业主宽带提速的月份工作总价及下月的工作开展计划安排。（From January to May of xx year, the engineering projects of the telecommunications branch were the main ones. In order to cooperate with the owners to participate in the "Optical Network Jiangsu" competition plan, in order to better serve the owners, under the arrangement of the company's leaders, the company successfully won Work permit for engineering projects. In the work of construction projects, we strictly grasp the quality barriers, conduct regular and quantitative inspections on the communities that have been renovated, and promptly notify the relevant person in charge of the construction unit to carry out rectification within a time limit. At the same time, report to the owner in the form of a written report. The main contents of the inspection work are: whether the routing route of the main fiber optic cable is in accordance with the design, the installation quality of the new dedicated optical fiber, the fusion of the optical fiber cable in the optical fiber, the construction

technology of the optical fiber cable in the optical splitter box and Pasting of signs. And regularly report the work to the project department in the form of a weekly report, and report the project progress and completed installation volume to the owner in the form of a daily report. Later in the second half of the year, a plan to speed up broadband was launched. In the plan to speed up broadband, there are 40 integrated points and 260 pure broadband points. The total monthly working price for broadband speeding of the owner and the work development plan for the next month are reported every month. .）

对于有电缆拆旧的割接点，严格把握电缆拆旧部分，在施工前，要求施工单位对施工组织方案进行检查，对于施工单位提出存在材料使用变更的割接点，严格的根据施工现场进行查看。在电缆拆旧的工程中，以旁站的监理方式监理电缆拆旧过程，并记录电缆拆旧的电缆断长，在电缆入库时进行核实。每一项工程开工前，对工程主要计划的工程项目包括工程所用的材转自：料以及施工顺序做一些详细的了解，对现场施工的材料做明确的检验，根据建设单位交出的工程设计文本，与当日现场施工的情况做一个比较，最后向业主汇报当日的施工现场情况，让业主能够在第一时间了解工程的施工现场情况及施工进度。（For cutover points with cable removal, strictly control the cable removal part. Before construction, the construction unit is required to check the construction

organization plan. For cutover points proposed by the construction unit for material usage changes, check strictly according to the construction site. In the cable dismantling project, supervise the cable dismantling process in the supervision method of the side station, and record the broken length of the cable when the cable is dismantled, and verify it when the cable is put into the warehouse. Before the start of each project, the main plan of the project, including the materials used in the project, should be transferred from: materials and construction sequence, and a clear inspection of the on-site construction materials, according to the project design text submitted by the construction unit , Make a comparison with the on-site construction situation on the day, and finally report the construction site situation on that day to the owner, so that the owner can understand the construction site situation and construction progress of the project in the first time.）

在监理过程中，我主要抓住质量、进度、安全方面的控制，主要强调事前控制，预防为主，结合施工过程的旁站，若发现质量及安全隐患，及时以口头通知形式令施工单位进行整改。对于施工单位上交的竣工资料，要求施工单位上交属实的竣工文本，认真核实竣工文本中的工作量及其材料表，尤其是电缆竣工文本，核实电缆拆旧平衡

表与拆旧竣工图纸是否相符合，对于存在问题的电缆拆旧点，现场测量施工路由杆距，确保上交竣工资料的正确性。随后 9 月份初，在公司领导的安排下，我被调往徐州项目部，在孙总的带领下为徐州电信业主服务。我主要的工作就是徐州电信工程的几个试运行点的巡检工作，将几个工程发现的问题及现场照片上报公司相关的负责人。随后监理市区及新沂地区的 EPON 割接工程，每一批量的工程结束后，汇总各个点的存在的变更情况及电缆拆旧的现场施工情况，减少后续竣工资料变更的麻烦,并将变更情况及现场施工情况汇报给相关负责人。（In the supervision process, I mainly focus on the control of quality, schedule, and safety. The main emphasis is on pre-control and prevention. Combined with the side station of the construction process, if hidden quality and safety hazards are found, I will promptly order the construction unit to carry out oral notifications. Rectification. For the completion documents submitted by the construction unit, the construction unit is required to submit a true completion document, carefully verify the workload and material list in the completion document, especially the cable completion document, and verify whether the cable demolition balance sheet and the demolition completion drawing To be consistent, for the problematic cable removal point, the pole distance of the construction route shall be measured on site

to ensure the correctness of the submitted completion data. Then in early September, under the arrangement of the company's leadership, I was transferred to the Xuzhou Project Department to serve the Xuzhou Telecom owners under the leadership of Mr. Sun. My main job is to patrol several test operation points of the Xuzhou Telecom Project, and report the problems found in several projects and on-site photos to the relevant person in charge of the company. Subsequent supervision of the EPON cutover project in the urban area and Xinyi area. After each batch of projects is completed, the existing changes at various points and the on-site construction conditions of cable demolition will be summarized, so as to reduce the trouble of subsequent changes in completion data, and make changes Report the situation and on-site construction to the relevant person in charge.）

xx年即将过去，回顾这一年来的监理工作，体会最深的就是做好监理工作就必须严格认真，有较强的责任心以及较高的业务素质，虽然我很努力扎实的做好每一项工作，但是还是存在很多不足之处，对于监理记录的文字方面有所欠缺，以后自己会加强这方面的学习，提高文字编辑水平，以便更好的为公司服务。年的工作即将展开，我会时刻服从公司安排，响应公司的号召，保质保量的完成公司下达的任务，努力的提高自身的素质及业务水平，做到让公司放心，让

领导满意，为公司在监理行业树立良好的企业形象。我相信邮通的明天会更好。（The year xx is about to pass. Looking back on the supervision work in the past year, the deepest experience is that to do the supervision work must be strict and conscientious, with a strong sense of responsibility and high professional quality, although I work hard to do everything well. Work, but there are still many shortcomings. I have some deficiencies in the text of supervision records. I will strengthen my study in this area in the future and improve my text editing level in ord er to better serve the company. The year’s work is about to start. I will always obey the company’s arrangements, respond to the company’s call, complete the tasks assigned by the company with quality and quantity, and strive to improve my own quality and business level, so as to let the company rest assured, satisfy the leaders, and serve the company. Establish a good corporate image in the supervision industry. I believe that Postcom will have a better tomorrow.）

年终通信监理工作总结范文二（Year-end communication supervision work summary sample essay 2）

在监理公司的工作已经走过了接近半年光景。回顾走出大学校园，进入社会，投身工作的这半年时光，比较顺利地完成了从实习生再到一个监理员的角色转变。（I have been working in a supervision

company for nearly half a year. Looking back at the half-year of going out of the university campus, entering the society, and devoting to work, I successfully completed the transition from an intern to a supervisor.）

在领导的培养下，前辈的帮助下，同事勉励下，这半年我成长了很多;在自身的探索，学习，工作中，这半年我收获了很多。借此机会对这半年的工作进行总结，发扬优点再接再厉，发现错误及时改正，以便在日后的工作中不断提升，完善。（With the training of leaders, the help of seniors, and the encouragement of colleagues, I have grown a lot in the past six months; in my own exploration, study, and work, I have gained a lot in the past six months. Take this opportunity to summarize the work of the past six months, carry forward the advantages and make persistent efforts, and make timely corrections when errors are found, so as to continuously improve and improve in the future work.）

一、半年工作概况这监理公司这半年的工作，根据自身情况，可以划分为如下三个阶段（1. Overview of the work of the half year The work of this supervision company in the past half year can be divided into the following three stages according to its own situation）

1)辅助性工作阶段初入公司，因为初步接受监理工作，对工作程序不是很不了解，跟随公司的一些前辈进行现场的学习。（1) Auxiliary

work stage I first joined the company, because I initially accepted supervision work, and did not know much about the working procedures, I followed some of the company's seniors to learn on-site.）

也正是这段时间的工作，让我对通信工程的相关技术有了更深的了解，并且在前辈的帮助下对监理工作的性质，内容，程序等都有了一定认识，这些都为日后工作的开展打下了良好的基础。（It is also during this period of work that I have a deeper understanding of the related technologies of communication engineering, and with the help of my seniors, I have a certain understanding of the nature, content, and procedures of the supervision work. These are all for future work. The development has laid a good foundation.）

2)初入工程现场适应阶段一周之后我便独自一人进行现场的监理，最开始有找不到工地的时候，有回来已是黑夜的时候，但我没有气馁因为我相信自己一定可以做好。（2) I first entered the project site adaptation stage. A week later, I was alone in the on-site supervision. At first, when I couldn't find the construction site, sometimes when it was dark when I came back, I was not discouraged because I believed I could do it well.）

这段时间的工作是艰苦的，也是收获颇多的。这段时间正是因为工作压力大，强度高，提供了让自己最大限度实现自身价值的机会。在

顺利完成这期工程监理工作的同时，提高了业务沟通能力，增长了工作经验，了解了相关技术。（The work during this period is hard and it has been very rewarding. This period of time is precisely because of the high pressure and high intensity of work, which provides an opportunity to maximize their own value. While successfully completing the project supervision work in this phase, it has also improved business communication capabilities, increased work experience, and learned about related technologies.）

3)正式进入角色阶段通过工程现场中的不断工作，培训中的不断学习，以及两者相辅相成，理论联系实际，收获颇多。这段不短的时间里也基本适应监理工作，能够将生活，日常工作，工程密集时的工作安排妥当了。可以比较自豪地说正式进入了通信工程监理这一角色。（3) Formally enter the role stage. Through continuous work in the project site, continuous learning in training, and the two complement each other, the theory is combined with practice, and a lot of gains have been gained. During this not-short period of time, I have basically adapted to the supervision work, and can arrange life, daily work, and work when the project is intensive. It is relatively proud to say that he has officially entered the role of communications engineering supervision.）三、优点和不足人贵自省，通过回顾半年工作中，自己的一些表现，

自身存在的优点和不足体现的尤为清晰。在自己身上工作热情，学习态度以及克服困难等方面，一直以来都是值得发扬的优点。不足之处，也是正在解决的问题有如下几点：技术水平还很有限，工作上不够注重细节，面对复杂工作以及工作强度较大阶段显得还很浮躁，需要与同事协作的工作做得还不够好。（3. Strengths and Weaknesses It is very important for people to introspect themselves. Through reviewing some of their performances during the six months of work, their own strengths and weaknesses are particularly clear. The enthusiasm for work, the attitude of learning and the overcoming of difficulties in myself have always been merits worthy of development. The shortcomings and the problems that are being solved are as follows: the technical level is still very limited, the work does not pay enough attention to details, the face is very impetuous in the face of complex work and the stage of high work intensity, and the work that requires collaboration with colleagues has not been done. not good enough.）

四，20xx 的计划在今后的工作，努力改正自身不足，争取能够在不断学习中提高技术，达到胜任监理工作的水平;改掉做事不够细致的毛病，不在细节上丢分;以一个成年人应有的稳健，去面对工作出现的问题，冷静的解决问题;需要同事间相互协作的工作时，听从领导安排，积极配合同事。（Fourth, in the future work of the 20xx

plan, we will work hard to correct our own shortcomings, strive to improve technology in continuous learning, and reach the level of competent supervision; correct the problems of not being meticulous in doing things, and not lose points on the details; Some are steady, face the problems that arise at work, and calmly solve the problems; when work requires collaboration between colleagues, follow the leadership arrangements and actively cooperate with colleagues.）

无论是工作能力，还是对于工作相关技术，在这短短地半年中，都有了从无到有，从弱到强的极大提高。这半年的工作中，收获颇多，

在接下来的时间里，仍要不断学习，不断提高。积极为公司创造更高价值，力争取得更大的工作成绩，在工作中改正自身各个方面的不足。（Whether it is work ability or work-related technology, in this short six months, there has been a great improvement from scratch, from weak to strong. During the six months of work, I have gained a lot. In the following time, I will continue to learn and improve. Actively create higher value for the company, strive to achieve greater work results, and correct various deficiencies in the work.）

最后再次感谢，这半年里，各位领导，各位同事对我这个新人的关心、帮助。（Finally, thank you again, all leaders and colleagues for your care and help to my newcomer in the past six months.）

年终通信监理工作总结范文三（Year-end communication supervision work summary sample three）

一、围绕公司的中心工作开展各项竞赛活动。（1. Carry out various competition activities around the company's central work.）为确保今年公司各项任务的完成，首先与行政配合一起在全市范围内开展了以市场经营为重点，深入宣传促发展的"百日竞赛"活动，面对越来越激烈的市场竞争，员工寻找发展出路，在活动中，充分利用各方面的社会关系发展客户，宣传各项新业务，促进了发展，本次活动共发展用户4083户。（In order to ensure the completion of the com pany’s various tasks this year, first, together with administrative cooperation, the city-wide "Hundred Days Competition" focusing on market operations and in-depth promotion and development was launched. Faced with increasingly fierce market competition, employees Looking for a development path, in the event, we made full use of all aspects of social relationships to develop customers, promoted various new businesses, and promoted development. This event developed a total of 4,083 users.）

工会把公司的新业务、新政策的宣传工作当做一件大事来抓。为使市公司出台的各项新政策、新业务早日得到用户的使用，在全省开展的使用新业务信息点播等活动中，印制各类宣传品，编制各种小册子，我们组织三台宣传车对十五个区进行全面的宣传，大家身披缎带走街

串巷挨门挨户散发传单，讲解新业务知识，手把手的教，用户从不懂到懂，从不会到会，通过大家及时认真的宣传，各项新业务、新政策很快到了人人皆知，新业务使用率大增，截止8月份，ip业务渗透率达47%，移动秘书的使用率22.4%，来电显示普及率66.5%，信息点播使用率25.4%，达到了预期效果。（The union regards the company's new business and new policy publicity work as a major issue. In order to make the various new policies and new businesses introduced by the city company to be used by users as soon as possible, we will print various propaganda materials and prepare various brochures in the use of new business information on-demand activities carried out in the province. We organize three The propaganda vehicle carried out comprehensive propaganda on 15 districts. Everyone wore ribbons and walked around the streets and distributed leaflets from door to door, explaining new business knowledge, and teaching hands-on. Users never knew to understand, never came to the meeting, through everyone Propaganda in a timely and serious manner, various new services and new policies are soon known to everyone, and the utilization rate of new services has greatly increased. As of August, the penetration rate of IP services reached 47%, the utilization rate of mobile secretaries was 22.4%, and the caller ID was popular. The rate

is 66.5%, and the utilization rate of information on demand is 25.4%, achieving the expected results.）

经过这次大型宣传，使大家认识到宣传和不宣传就是不一样，通过走街串巷，锻炼了员工自身素质，熟练了业务知识，增强了经营认识，使业务发展、业务收入起到了明显效果。（After this large-scale publicity, everyone realized that publicity and non-publicity are different. By walking through streets and lanes, employees have been trained, they have become proficient in business knowledge, and have enhanced their business knowledge, which has made business development and business income have a significant effect .）

今年公司的业务发展十分繁重，公司领导决定在全市范围内开展全员营销活动，这一工作由工会牵头，我们首先制定全员营销方案，对全市90家集团客户分别承包到每位员工，大家合理安排业务发展与工作的关系，每天保证一定人数和时间在下面发展业务。每半月每人对所承包单位走访服务等情况进行总结，制定走访情况调查表，对拆机新增客户，联通用户新业务使用等情况及时了解掌握采取措施。在全员营销工作中，全体员工走出公司大门，为客户提供有特色的上门服务，宣传业务，发展客户，形成人人为企业负责的良好氛围，每个员工手中都有卡和工单，随时入网，随时办理，并做到跟踪服务，对预存款较少的用户定期进行通知和所包单位的联络员定期打电话，了解情况做到亲情服务。（The company’s business development this

year is very heavy. The company’s leaders decided to carry out all-employee marketing activities in the city. This work is led by the labor union. We first formulate all-employee marketing plans and contract each employee to 90 group customers in the city. Reasonably arrange the relationship between business development and work, and ensure a certain number of people and time to develop business underneath every day. Every half month, each person summarizes the visits and services of the contracted units, formulates a visits survey form, and timely understands and grasps the situation of new customers when dismantling the machine and the use of new services of China Unicom users and takes measures. In all-staff marketing work, all employees walk out of the company’s door to provide customers with distinctive door-to-door services, promote business, develop customers, and form a good atmosphere where everyone is responsible for the company. Each employee has a card and work order in his hand. Access the network, handle it at any time, and provide tracking services. Users who have less pre-deposits are regularly notified and the contact person of the contracted unit is called regularly to understand the situation and provide family-friendly services.）

大家利用节假日，走亲访友，集会等相聚的时候宣传发展业务，现在

每个员工都能利用各种场合宣传业务，无论是走在街上，办事说话都离不开宣传发展我们的业务，员工的这种敬业精神得到了很多人的赞扬。（Everyone uses holidays, visits relatives and friends, rallies and other gatherings to promote business development. Now every employee can use various occasions to promote business. Whether walking on the street or speaking, we cannot do without publicity and development of our business. This kind of professionalism of employees has been praised by many people.）

在营销工作中制定奖惩办法，上半年有8名发展业务能手分别奖励六百元、五百元、四百元、三百元，促进了业务发展，每月召开座谈讨论会，对在走访发现的问题、好经验办法及时沟通，在走访中为公司提出合理化建设的并被采纳的进行综合评比，对所包客户有集团性走失的给予处罚，通过全员营销活动使员工由坐商到行商，真正与客户面对面地交流，心与心地沟通，使员工确立企业靠员工发展，员工靠企业生存的观念。从2月份开始截止到月份全员营销共发展客户3674户，为公司增加了效益，（In the marketing work, rewards and punishments were formulated. In the first half of the year, 8 business development experts rewarded 600 yuan, 500 yuan, 400 yuan, and 300 yuan respectively, which promoted business development. We held monthly seminars and found out that Communicate in time with problems and good experience methods.

During the visit, the company proposed a comprehensive evaluation for rational construction and was adopted. Penalties were imposed on the contracted customers for group loss. Through all-staff marketing activities, employees were transferred from business to business. , Really communicate face-to-face with customers and communicate heart-to-heart, so that employees can establish the concept that the company depends on employee development and employees rely on the company to survive. From the beginning of February to the end of the month, the full-staff marketing has developed 3674 customers, which has increased the company’s benefits.）

为调动员工积极性、创造性，组织动员全体员工开展合理化建设技术革新活动，广大员工积极探索勇于实践，为企业出主意想办法，提出了有价值的意见建议，技术人员大胆创新刻苦钻研，共提合理化建议21条，技术革新五项，其中一项革新年节约资金160万元，被省公司评为一等奖，两项评为优秀奖，并被省公司授于技术创新合理化建议活动组织奖。通过开展合理化建议活动，发挥了员工的聪明才智，为企业创造了实际效益，同时也培养了员工爱岗敬业和主人翁责任感。（In order to mobilize the enthusiasm and creativity of employees, organize and mobilize all employees to carry out rationalization construction and technological innovation activities, the majority of employees actively explore and

practice bravely, think of ideas for the company, and put forward valuable opinions and suggestions, and technical personnel are bold in innovation and diligently study and propose rationalization There are 21 recommendations and five technical innovations, one of which saves 1.6 million yuan in innovation annually, was awarded the first prize by the provincial company, and two were awarded the excellence award, and was awarded the technical innovation rationalization proposal activity organization award by the provincial company. By carrying out rationalization suggestion activities, the employees' ingenuity has been brought into play, and actual benefits have been created for the company. At the same time, it has also cultivated employees' love and dedication and sense of responsibility as a master.）

二、提高员工素质，增强员工的服务意识（2. Improve the quality of employees and enhance their sense of service）

在发展任务繁重，竞争日趋激烈的形势下，与行政配合开展技术业务培训等活动，利用各种会议有针对性地开展思想政治教育，针对各个时期出台的新技术、新业务知识和政策等随时培训，使员工自觉地学习，刻苦钻研新业务知识，用先进的文化武装自己，稳定了员工队伍情绪，现在员工的技术业务学习已走向正规。（Under the situation of heavy development tasks and increasingly fierce competition,