11个外贸业务邮件模板及精辟分析

11个外贸业务邮件模板及精辟分析
11个外贸业务邮件模板及精辟分析

11个外贸业务邮件模板及精辟分析

①发了开发信后客户没回音,催!

Dear ***,

Sorry to trouble you again!

Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd.

Thank you in advance!

Best regards,

Cindy

先写得委婉一点,把你上次写给他的邮件放在下面。如果他还是没回复,那就再重新发一遍,上面加上大写的红色或者粗体的“RE-SEND!!!”如果还是没消息,就打电话吧~

②展会上遇到客户写的开发信

Hi Alex,

How are you doing? Glad to get your name card from HK fair.

This is Sandy from ***. We specialized in Gensets, and all our products with CE/FCC/FCCID approved!

Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment.

Hope to get good news from you! Thanks.

Best regards,

Sandy

Sales assistant

Sandy,我要说一点,你的情况和其他朋友又不一样了。你在展会上拿到过客人的名片,而且客人曾经对某一款产品感兴趣,那简直是一个相当好的机会!只要你把握住了,成交可能性是很大的!这种情况下,你特别要标注出他在展会上选的东西,而且主动提供详细资料和报价,这一点至关重要!

客人很忙的,他可能在香港展上去过很多同行那边,问同一个产品,他会收到很多很多邮件,恐怕根本没空回复或主动联系你,所以你一定要主动出击,提供完整的资料和好的价格,然后跟进,赢得他的信任!如果像你刚才那样,问他是不是有兴趣,有兴趣你会给他详细资料,客人会觉得很烦的,觉得你怎么需要推一下动一下,做业务要学会主动,客人一个眼色,你就要能完成三四个动作。客人问你价格,你连详细参数尺寸包装材料都一并提供了。

客人问你说明书,你连设计稿和文字都完整无误地给他参考。客人需要彩盒,你不止给了他图片,还有准确尺寸的刀模图,连别的客人的彩盒也一并给他做设计参考。你说,客人是不是会对你印象很好?

③寄样品运费让对方出(到付)的委婉邮件

Hi ***,

Thank you so much for your kind reply!

Sure, samples will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I'll inform you the tracking number after parcel picked!

Please contact me if further questions. Thank you!

Kind regards,

C

④客户嫌价格高时,你的回复

政策:让他知道你的价格没有报高,不是人家一说便宜点,你嗖一下给人家少了一半价格,而是改变产品规格,比如包装由好的改次的,长度改短点,重量要少点,或者功率低点。Dear Kelvin,

Thank you so much for your kind mail!

Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3%. That is, EUR2.13/pc. Pls don't worry about the quality. Price is important, but quality counts for much more!

Here is just a little change, the original length of the flashlight is 102mm, and now we just make it short, 89mm instead! And then, the total cost will be reduced 3% because of the material saved!

All the luminosity and the body look the same! I think it's workable for both of us. Any comments?

Best regards,

C

⑤发了PI后客户没回信,催!

Hi ***,

Sorry to trouble you again!

Regarding the PI dated on ***, could you pls sign and confirm by return asap? Because we need plenty of time for arranging mass production!

It's a long time since I have got your reply last time. How is everything going on? If anything changed, pls keep me posted!

Thanks and best regards,

***

⑥寄了样品,并且感觉客户应该是满意的,但是他没有回音,这时你可以发这个邮件:Dear ***,

Sorry to trouble you again!

Regarding the project we discussed last time, could you pls confirm by return today? Because we need plenty of time for mass production. P/I will be sent to you asap after your confirmation.

If anything changed, pls keep me posted! Thank you!

Best regards,

***

或者简单版

Dear ***,

What about the final decision about our samples? We need your comments to go ahead! Thank you!

Kind regards,

Renee

*** Co. Ltd.

Tel: ***

Fax: ***

Mail: ***

Web: ***

⑦客人死命砍价时回复的邮件

这时你不能一下子给人家底价,可以用采购数量来给他打个小折,这样就算价格低了,数量上也补点进来。

Dear sir,

Pls find the re-checking the price as follows:

1) Super grade, USD***, give you a special discount of 2%

2) A grade, USD***, similar as super grade, but price much more competitive. Hope we can deal. Thank you!

Rgds,

***

⑧你客户是中间商,他需要等其客户回应之后才能再和你联系,没事时发个邮件让中间商客户别把你忘了。

Hi Johnny,

Thank you for your prompt reply!

Please keep me posted for further details.

Kind regards,

***

⑨客户要来中国看你们厂了!激动时别忘记发邮件确认彼此联系方式呀!

Hi ***,

I'm so glad to hear that you'll be in China soon, and hope to have a face-to-face meeting with you!!!

Could you pls give me your time schedule and cell phone number? We'll arrange to pick you up from the airport!

My cell phone is ***. Pls call me if any questions. Thank you!

Kind regards,

***

⑩客户给你的价格太低做不了,给他可以选择的方案。

Dear kelvin,

Thank you for your kind mail! But unfortunately, this price also unworkable for us.

I sincerely hope to have business with you, pls realize our position. 2 suggestions as below:

1) everything keep the same, EUR2.45/pc, C&F air Stockholm

2) everything keep the same, EUR2.60/pc, with 3*AAA battery, C&F air Stockholm Comments, please. Thank you!

Rgds,

C

?客户明确对你说他的订单下给别人了,这时发封信感谢一下吧,生意不成交情在哈!

Hi ***,

Thank you soooooo much for your kind mail! I appreciate!

We sincerely hope to find a way to cooperate with you! If your customer would like to place the order to another vendor, that's ok! But if you have another chance in the near future, pls keep me posted! It's my pleasure to be on service of you! By the way, will you plan to visit China soon? I really hope to have a face-to-face meeting with you!

Take care! Hope everything goes well!

Thanks and best regards,

发完报价后跟进邮件范文

发完报价后1-2天没有回复-----跟进邮件1(确认是否收到),有条件的最好发完邮件后直接电话询问如果仍旧没有回复----一周后跟进邮件 2或者电话询问原因仍旧无回复,十天,半个月去邮件联系---跟进邮件 3 跟踪客户没必要非得要求形式,重要的是内容和跟进的点找准。 并非一定要死缠烂打,前提是让客户记住你,还能对你不厌烦;否则你就成了推销保险的了。跟进邮件 1 模板A Dear ***, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards Winnie. 模板B Hope you are fine, my friend. I haven't received any information from your side. My last quotation email is attached to avoid you missing it. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you. 如果客人还没有回信,一周后再问客人不回信的原因. 不同的情况做不同的回复。有客户电话号码的,最好能电话询问。有很多情况是客户出差或者休假,也要看下当地近期有没有什么节日。 跟进邮件2 模板A Glad to contact you again! Have you kindly checked my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. Your any comment about our offer will be appreciated, including price, quality, service. No matter if it is positive answer, It will be great help for us to meet your requirement. Waiting for your reply soon! 模板B Wish everything well with you and your company ! We are in receipt of your letter dated Aug 10 , and as requested to expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you to make selection. We send the quotation to you on Aug 11, any questions for our quotation. Hope to get your reply asap. Wish we will promote business as well as friendship! Best wishes ! Kevin 如果客户仍旧没有回复,并且电话也无法联系,有可能这个客户休长假,也很有可能客户找到了其他合适的供应商,或者是客户自己的订单没有谈妥。在之后的日子里, 不建议一直纠结原先的报价来问客户。可以把该客户作为潜在客户做维护,一个月或者两个月联系一次。可以就新设计问问客户的建议, 或者是发一些行业知识。重点是让客户记住你,知道你们公司是做什么产品的。同时又不会把你的邮件拉到垃圾箱去。如果客户之后有回复,也可以问问之前报价的情况。 跟进邮件3 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you. These days our new design of ceramic mug D-123 produced much favourable comment from European market. What do you think about it for your market? We will do much

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外贸全套英语邮件范文

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letter thanks dear mr. smith, i am writing to you just to tell you how very much i appreciate the warm wele you extended to my wife when she visited your country last week. the help and advice you gave to her, and the introductions you arranged for her, have resulted in a number of very useful meetings and i should like you to know how very grateful i am for all you have done to make them possible. i realized the value of time to a busy person like you and this makes me all the more appreciative of the time you so generously gave to her.. 敬爱的史密斯先生: 我写此信是想告诉您我是多么感激您在我太太上周访问贵国时给予他的热情款待。

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询盘多阶段跟进模板 第一封回盘发出,几天过去了,客户没有回复,建议用下面模板跟进: Dear ***, For several days no news from you, my friend. I am writing for reminding our offer for items of ***dated on***according to your relative inquiry, Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future. Looking forward to your prompt response. Best wishes 附上之前的邮件 十天左右过去,客户还是没有回复,用以下模板再跟进: Dear ***, How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptitive price. By the way, how about your order with items of ***? If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response. Best wishes (最好把第一次发给客户的邮件内容和客户最初的询盘附在邮件下方以提醒买家。简便方法:可直接转发第一封回复邮件。收件人写明买家的Email.) 如果半个月,三封邮件出去,客户仍然没有回复,可以考虑把宝贵的时间用在跟进新意向客户身上;将这家客户作为储蓄客户,定期推荐新样、展会邀约等。

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外贸老手的开发信模板 Hi Sir, Glad to hear that you're on the market for fiberglass. We specialize in this field for several years, with the strength of chopped strand mat and stitch chopped strand mat, with good quality and pretty competitive price. Should you have any questions, pls do not hesitate to contact me. FREE SAMPLES will be sent for your evaluation! Tks & br, Jack **** company (这里留下公司名、电话、传真、邮件就可以了,正文就可以写的很简单。) Tel: *** Fax: *** Mail: *** Website: http://www.####.com(请记住,如果你非要在里面加上网页链接,请放在签名里,不要放正文,让人感觉更像搞推销的,不太好。) 外国人版本Hey guy, XYZ trading here, exporting LANTERNS with good quality and low price in US.

Call me, let's talk details. Rgds, Rick Cell phone: *** 一:开发信后客户没回音,催!!!!Dear ***, Sorry to trouble you again! Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd. Thank you in advance! Best regards, Cindy 先写得委婉一点,把你上次写给他的邮件放在下面。如果他还是没回复,那就再重新发一遍,上面加上大写的红色的或者粗体的“RE-SEND!!!”如果还是没消息,就打电话吧~ 二:展会上遇到的客户开发信Hi Alex, How are you doing? Glad to get your name card from HK fair.

外贸函电 邮件回复 模板!!

开头: Mr. Hemant, 先生 Have a nice day Good day Thanks for your email Thank you very much for your email Thank you for your reply Thanks for your kind support to me first. Thank you for your inquiry. Thank you very much for your kind enquiry to us. Thank you for your order No.2012001 结尾: Your favorable reply will be highly appreciated. We are at your service at all times. Should you have any questions, pls feel free to contact us. Thank you for your attention and looking forward to your prompt reply We look forward to hearing from you soon. We look forward to the opportunity of being of service of you. We hope to hear from you soon we will be waiting for your confirmation We appreciate your comments and looking forward to working together with you soon. I f you have any enquiry and need our help, please don’t hesitate to contact me. Look forward to your further comments soon. 附件: Enclosed is our quotation sheet Enclosed is the proforma invoice, please confirm. The latest catalog enclosed Attached Attachment 报价: your enquiry is having our immediate attention and we hope to make you an acceptable offer in a few days. 我们正在研究你方的询盘几天便可以给你合适的报盘 our best offer is given below We''ll let you have the official offer next Monday. 下星期就给您正式报盘。 还价: this is our rock-bottom price, we cannot make any further concessions 这是我们的最低价,我们不能再让了 Moreover, We''ve kept the price close to the costs of production. 再说,这已经把价格压到生产费用的边缘了。 our price is fixed at a reasonable level我们的价格定的很合理

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