英语听力教程4答案

Unit 1 Shopping and Banking Online

Part 1 Getting ready

B: drop shopping mouse feet retailing

street get done third-party online

30% mails Britain gift-buying 50% net period C: Major points Details

1. the site

2. merchant Addresses/phone number/call up

3. Strict safety measures

Part 2 Net shopping under fire

A. delivery delivery

delivery charges

personal information 87%

returning goods 47%

order 35% dispatch 87%

money back two

B． Summary:

convenience choice obstacles complete trust build consumers’ trust mature payment service Part 3 Banking at home

A: Outline

1. C: limited opening hours

2. Online banking services

D: getting current information on products

F: e-mailing questions to the bank

3.A: competing for customers

4.A: having no computer at home

B: 1. It is banking through the Internet.

2. “Online banking” offers convenience which appeals to the kind

of customer banks want to keep.

3. Banks most want to keep people who are young, well-educated, and have good incomes.

Part 4 More about the topic

B: English Good Customer Service American Good Customer Service

1. in a pleasant environment 1. human side

2. second to none a.

family/…/occasions in life

3. different customers b. a partnership

Example:

take a look at everything

alternatives 3. repeat business

sales

come to sales assistants

4. first contact with the customer

Part 5. Do you know …

1. c

2. b

3. c

4. c

5. c

6. b

Unit 2 Hotel or B&B

Part 1 Getting ready

1. hot food: fried egg

2. coffee tea jam cooked

3. dinner, bed and breakfast

4. the room plus all meals

5. Value Added Tax

Part 2 A touch of home

Outline

1. B&B

A. bed and breakfast

B. 15000

C. advantages over big hotels

2. A. meeting different people

3. Several features of Suit Us

A. built in 1883

B. …famous guests

4. A. B&B not suitable for some people

Part 3 Renting a car

https://www.360docs.net/doc/b04375131.html,rmation about the customer

A family of three + camp equipment

Leaving on Fir., July 7th

Returning on Mon., July 10th

…

Best choice: a Pinto station wagon

Regular rate: $

Special weekend rate: $

Pick up: after 4 p. m. on Fri.

Return: by 10 a. m. on Mon.

Mileage rate: first 300 miles free, then 12 cents per mile

Other costs: Insurance $ 10

Sales tax 8%

Deposit $ 100

B: a compact car/ a station wagon/ automatic transmission/ current models/ pick up/ return the car/ special weekend rate/ regular rate/ unlimited mileage/ insurance sales tax/ a full tank of gas/ deposit/ lowest rates

Part 4. More about the topic

A: 1. suite: a large room with a partition to separate the bedroom area from the sitting room area

2. twin room: a room with two single beds for two people

3. Penthouse: a well-furnished and luxurious suite at the top of the

building

4. Lounge or sitting room: a room not used as bedroom, where guests

may read, watch television, etc.

5. single room: a room occupied by one person

6. double room: a room with one large bed for two people

Part 4 Do you know…

B： 1. F 2. T 3. F 4. F 5. T

Unit 3 “Planting” Money

Part 1 Getting ready

B: 这部分没有给答案

C．

Part 2 National teach children to save day A: Time: Thursday, April 17

Purpose: teaching children how to save money

Way of teaching: 2500 bankers making 5000 presentations

B: 1. Making savings visible and real: building up savings in a piggy

bank/ opening children’s own bank

savings account.

2. Encouraging children to save as much as they can: putting 25 cents

away for every dollar

the children earn

3. A first step toward learning to budget: giving children an

allowance and part of

it going

into their own savings.

4. Making savings and investing fun: giving children play money to

“invest”in stocks they can track

in local newspapers

Part 3 Credit cards

A: Outline

1.The importance of credit cards

2. Nature

A. “charge”—paying at a later date

B: “limit”

3. The potential disadvantages—expensive

A. easy to make lots of purchases on card

B. likely to pay a tremendous amount of interest

4. The benefits

B. helpful for emergencies

C. good for travel

Part 4 More about the topic

A: Exercise 1

Column A Column B

1. 3

2 1

3 2

Exercise 2: Answer the following two questions.

1. “Spending priorities” refers to the following situation:

Americans are spending so much of their income on ever larger houses and cars that they can’t afford to spend on social programs or infrastructure repairs.

2. By doing so, one would feel happier, would have fewer disputes of work and lower levels of stress hormones in their blood. One gets sick less often and dies at an older age.

B: Summary:

Mr. Cox, the vice president of the Federal Reserve Bank of Dallas,…, of Myths of Rich and Poor, sees the positive side to the increased prosperity of … Americans are better off than they were 30 years ago. Here … :

Technological …created hundreds of gadgets that …both easier and more pleasurable, for example, cellular and cordless phones, computers, answering machines, and microwave ovens;

Today … about 3/4 have washing machines, half have clothes dryers, 97% have color televisions, 3/4 have VCRs, 2/3 have microwaves and air conditioners, 3/4 own their own automobile, 40% own their own home, half have stereo systems.

Part 5 Do you know …

A. Tokyo, Osaka, Oslo, Zurich. Hong Kong, Copenhagen, Geneva, Paris, Reykjavik, London

B. 1. The euro has appreciated against the US dollar.

2. Persistent economic turmoil.

3. Tehran.

4. The Economist team checks prices of a wide range of items—from

bread and milk to cars and utilities—to compile this report.

5. Business clients use it to calculate the amount of allowances

granted to overseas executive and their families.

Unit 7 Fame and Fortune

For the tape script, you can download the file beside.Click here to download the file with tape script.(Or right click & “save target as”) Part I Getting ready

B. Keys:

1： magazine 2： newspaper 3： Microsoft Company 4： successful 5： richest

6： 3rd 7： 1955 8： Washington 9： computers 10： 13 11： baseball 12： football 13： computer programs 14： perform 15： high

16： computer language 17： Basic 18： valuable 19： office

20： home 21： established 22： 1975 23： three 24： computer software 25： established 26： nternational 27： usiness 28： achines 29： 1981 30： personal computer 31： operating system 32 ： 129 33： computer companies

34： Windows 35： easier 36： officials 37：

38： thousands of millions of dollars 39： 16 000 40： 48 41： 30 42：100

Part II Bill Gates’ new rules

A. Keys:

1: quailty

2: re-engineering

3: velocity

B. Keys: