三人商务谈判模拟对话

三人商务谈判模拟对话
三人商务谈判模拟对话

三人商务谈判模拟对话

谈判者的首要任务就是收集信息,从而增强创造力。这就意味着应指派专门成员负责;倾听;、;记笔记;,倾听者无须操心在会晤中的发言问题,从而尽可能多地理解对手的偏好。下面整理了三人商务谈判模拟对话,供你阅读参考。

三人商务谈判模拟对话:实战对话R:How about15%the first six months,and the second six months at12%, with a guarantee of3000units?

D:That;s a lot to sell,with very low profit margins.

R:It;s about the best we can do,Dan.(pause) We need to hammer something out(敲定)today.If I go back empty-handed,I may be coming back to you soon to ask for a job.(smiles)

D:(smiles)O.K.,17%the first six months,14%for the second?!

R:Good.Let;s iron out(解决)the remaining details. When do you want to take delivery(取货)?

D:We;d like you to execute the first order by the31st.

R:Let me run through this again:the first

shipment for1500units,to be delivered in27days, by the31st.

D:Right.We couldn;t handle much larger shipments.

R:Fine.But I;d prefer the first shipment to be 1000units,the next20xx.The31st is quite soon----I can;t guarantee1500.

D:I can agree to that.Well,if there;s nothing else,I think we;ve settled everything.

R:Dan,this deal promises big returns(赚大钱)for both sides.Let;s hope it;s the beginning of a long and prosperous relationship.

三人商务谈判模拟对话:情景对话 1. Ms Kang: welcome to Shenzhen, Ms Bai. How was your flight from San Francisco?

Ms Bai: we hit some severe turbulence crossing the International Date Line, other hand that, my flight was smooth sailing.

Ms Kang: please follow me. I will escort you the Hilton plaza next to the international trade center.

Ms Bai: that would be perfect. I have a slight jet lag and could use some shuteyes. Perhaps we can wait till morning to discuss business.

Ms Kang: no problem. I;ll look foreword to closing our deal tomorrow. If time permits you to stay longer in Shenzhen, I;ll be happy to show you around the city. As you know, Shenzhen is one of china;s fastest

growing special economic zone and most liberated trade area in the country.

Ms Bai: so I;ve heard. I will take you up on that offer.

Next morning

Ms Kang: zaoshanghao, Ms Bai.

Ms Bai: excuse me.

Ms Kang:zao shang hao means good morning in Chinese .did you have a nice rest?

Ms Bai :yeah, my hotel suite was very comfortable. And zao shang hao to you also.

Ms Kang: I;ve made arrangement in the private guest room for us to resume our negotiation.

Ms Bai: great. Now, let;s get down to business.

Ms Kang: in response to our enquiry last month, you clearly reiterated the reasons for a personal meeting.

Ms Bai: yes indeed, with such a large order at stake, I think it is sensible to go over all the particulars.

Ms Kang: I can understand the wisdom in taking such a preventive measure. Please rests assured that our long-term relationship and mutual understanding has not changed.

Ms Bai: I appreciate your kind gesture. Please accept my apologies for the late development. Due to unforeseen circumstances, our

management had to reassess our production of

;ng gadget; mainly because of the sudden sharp turn of the market.

Ms Kang: are you referring to the sudden fluctuation of the RMB against the dollars?

Ms Bai: that is only part of our concern. The prevailing factor is that the Brazilian XYZ enterprise will enter the world market to produce the same product.

Ms Kang: I see. Can you give me an indication as to a price that you consider workable?

Ms Bai: taking into consideration of these too major factors, we like to suggest that you increase your concession from 5 to 12 percent.

Ms Kang:that would be out of the question. Our company has never made such a reduction even in light of the worst economic condition. You know that the world market demand for the ng gadget have increased at a rate of 4.5 percent each year for the past 5 years. At the same time, the resource manufactured here in china and South Africa to produce the ng gadget has not kept pace with the increased demand and the dwindling supply of natural resource.

Ms Bai: yes, we realize the supply is being squeezed. However, I like to point out the conditions that must prevail in order for our company to stay competitive in this market. As you know, the Brazilians have the comparative advantage in the labor cost of production. In other word, we

must pay a much higher price to produce the same unit of ng gadget. The sharp slowdown of the US economy has diminished our profit margin in the last three quarter. In view of these current predicaments of our production line to Mexico.

Ms Kang: I see. Let me suggest that you make a counter offer more in line with the international market price and the current market condition.

Ms Bai : perhaps if we can agree to come halfway between 5 to 12 percent. This mat be more feasible for us to since our operating margin is already being squeezed to the limit.

Ms Kang: I will call a special executive meeting tomorrow morning to propose your counter offer to our board.

Ms Bai : thank you for giving this request special consideration.

Ms Kang: I will let you know ASAP the outcome of our discussion. It is in our best to have something definite by noon tomorrow.

Ms Bai: thank you Ms Kang. I will be in my suite awaiting your call.

Next day

Ms Kang ; good morning, Ms Bai

Ms Bai: good Morning

Ms Kang; good news. We have a majority consensus to accept your counter offer.

Ms Bai: terrific. Can you have the papers ready by tomorrow

morning?

Ms Kang:that will be a problem

Ms Bai: is it possible to effect shipment by the middle of July?

Ms Kang: the cargo vessel leave port every other month from Shenzhen .i believes the days are in the first week of August. Anyway,I can assure you that shipment will be made no later than august 7th. You will get a copy of trust receipt once the shipment is delivered.

Ms Bai: ok, that;s settled. I;ll see you tomorrow at 9:00am sharp to sign the documents.

国际商务谈判情景对话

Jason: Nice to meet you, my name is Jason Brown, the human resource manager of Pangda Company, this is our general manager Jason. Jerry: Nice to meet you, Mr. Brown, I am Jerry White the deputy of Qihang training company and this is my assistant Neil. Jason: Glad to see you Neil. Now that we are all here, let's begin the talk, shall we?Jerry: That is OK, Mr. Brown. Since we have receive your request, we have made a proposal on the training project, can we show it to you right now? Jason: Y es, please. Neil: Well, we have prepared a variety of training projects and we plan complete it in 100 days. The cost of this project will depend on the types of training, the manage training will cost 600 ponds per day and the sale training will cost 500 ponds per day. If you don't have any questions, we would like start this agreement at any time you like. Jason: We truly consider your company will do a good work and have no question on the training project, But I'm a little worried about the prices you're asking. Jerry: Y ou think we about be asking for more? Jason: That's not exactly what I had in mind. We think the price is a little high, as a matter of fact, our company will send dozens of people in this training. We want you can reduce the price with number up. Jerry: I am sorry, we can not agree it. As the training prepared, we will begin the class no matter how many people attend it. It really makes no difference. Jason: Y es, we know this problem; however, with so many people trained dozens of days, it is really a volume sale. We need a discount is reasonable. Jerry: OK, we can understand you, in that case, we'd like give you a 5 percent discount if you can attend 80 days' training; if more than 100 days, we can give you another 5 percent discount. Jason: Thank you for your understanding, but as a large company, many things may happen in some days, it is really difficult for us to ensure 80 days no more than 100 days. We will appreciate it very much if you can reduce 100 ponds per day.

商务谈判对话

模拟商务谈判对话 模拟我方谈判代表:董云琦杜晓婷董越 模拟对方谈判代表:闫冬雪徐润宁齐琪 正式开场 董云琦(我):你好,我是新型绿茶公司外联部经理姜雪,今天很荣幸能代表我们公司与贵公司商洽保健项目合资合作事宜。 闫冬雪(对):你好,你好,我是李佳、代表鼎盛建材公司负责与贵公司的合作项目。 (双方友好握手三秒) 杜晓婷(我):听说贵公司近来生意挺红火的嘛,希望能与贵公司合作,借点财气,沾点喜气啊,哈哈。 齐琪(对):哈哈,南副总真会说话,承蒙一些多年来一直支持我们的老顾客的关照,我们公司目前的经营状况在同行业里面还算佼佼者吧。这次还打算与贵公司合作,在保健项目这块领域拓展一下,水往地处留,人往高处走,公司要横向发展嘛,哈哈。 董越(我):我们公司能受到贵公司的青睐,是我们的荣幸啊。不过说实话,你们选择保健品这一块作为拓展领域,真是明智啊。近来随着我国改革开放的春风吹遍祖国大江南北,人们的生活水平就像爬山虎一样,一天天向上攀啊,在满足了基本的生活需求后,自然就把心思放在了提高生活质量上,而保健品恰恰是

提高生活质量的先行军啊。保健品越来越被人们所熟知,所喜爱。尤其是绿茶,这东西可以与灵芝相媲美啊。 徐润宁(对):说得对,说得对,这就是我们选择与贵公司商洽的原因所在啊。那我们就进入正题吧,我们这次是抱着十二分的诚意来与贵公司谈判的。请贵公司开个价吧。 杜晓婷(我):既然你们这么爽快,那我也就不好扭扭捏捏的啦。我们要价150万,不知贵公司意下如何。 徐润宁(对):说实话,这可不是一个小数字啊,恐怕我们不能接受啊。 董云琦(我):可能贵公司还不了解我们公司的情况,如果了解了,就会觉得这是物有所值啊。 闫冬雪(对):但这个要价确实太高,这样吧,我们对你们目前的资产情况还不是很了解,可否详细的解释一下。 董越(我):没问题,这是我们的疏忽,我们应该事先讲清楚的。正好我带来了我们公司的资产情况分析书,上面有详细的介绍,您可以看一下。您一边看,我一边说吧。我们公司现有的品牌,生产资料,宣传策划,营销渠道等一系列有形资产和无形资产,估算价值为300万元人民币。具体来说,我们公司成立这么多年来,已经形成了自己的品牌,我们称之为品牌绿。而且我们已经注册生产“健生牌”绿茶,这个品牌得到了广大消费者的喜爱和支持,市场调查表明,“健生牌”有很好的口碑。第三,我们已经初步形成了一系列较为顺畅的销售渠道,在全省××连锁药房及其它大型超市、茶叶连锁店都有设点,销售状况非常好。所以,你们对我们的销售状况不用任何质疑,请绝对放心。 闫冬雪(对):但不知贵公司注意到没有,现在绿茶保健品已经如雨后春笋般充斥着市场,每一个都说得很好,消费者也是没法评判其好坏。换句话说,现在市场竞争这么激烈,贵公司怎么能保证将这个品牌在市场上打响。

商务谈判情景对话1

即学即用的商务谈判情景英语对话(一) A: So, thank you for coming, everyone. It's really a pleasure to see you all here. First of all, may i suggest you take a look at the agenda i sent you? Would you like to make any comment on that? B: Yes, i wonder if we can begin with shipment question first. We really need to come to an agreement on that before anything else. A: That's true, but it's also a very difficult issue. That's the reason why i put it last. I thought it might be a good idea for us to start with the points we have in common. We'll move on to the shipment issue after that. B: All right. That sounds reasonable. A: Well, before we go any future, I would like to say strongly how i feel that it's in both our interest to reach an agreement today. The market is becoming even more competitive and our combined strength will give us some big advantages, not least in terms of the dealer network. Now, i think Richard would like to say a few words about that. 1. make comments on sth 对某事进行评论 Example: Would you make comments on our women's garments in current design?您对我们流行女装款式有何评论 Oh look very nice! 哦,看起来很漂亮 2. have sth. in common: 有共同点 Example: The two firms have very little common in selling strategies. 这两家公司在销售策略上没有什么共同点。

商务谈判情景对话2

商务谈判情景对话(二) as far as sb./sth. be concerned: 就什么而言; 至于 Example: As far as i am concerned, i agree with Jack on this point.就我而言, 我同意杰克的观点. As far as color is concerned, Tom prefers black. 就颜色而言, 汤姆更喜欢黑色. Dialogue 3 A: Will you have a cup of coffee, Mr. Wang? B: No. Don't bother, please. A: Of course, i don't know Smith at all, but you've got to be on your guard against George. I told you about our negotiating with him in New York three years ago, didn't I? B: I am sure you did. Can we focus on the final packing today, Mr. Brown? We mustn't get stuck in the price. They are going to knock us down. We have got some room to maneuver. A: That's right, George is the head of Marketing Department. B: What we must keep in mind is that we can make a concession if they push us on staff cut. A: Oh we don't need to worry about that, Mr. Wang. We will just play it by ear. 点睛注释 1. be on one's guard against sb./sth. 小心,防范 Example: We must be on our guard against pickpockets on a bus.在公交车上我们要小心扒手。

商务谈判对话

(准备好礼物、签约合同、双方谈判者的名牌,两国国旗) 1、进场、落座(握手欢迎,面带微笑) A1.B1总,您好!欢迎欢迎欢迎(随行人员:您好,您好,您好……) 2、寒暄 A1.B1总你们今天辛苦了。昨天晚上休息得怎么样,还习惯吗?对我们的安排还满意吗? B1.贵公司给我们安排的酒店非常舒适。 A1.饭菜还和您胃口吗? B1.哈哈哈,中国饮食文化博大精深,昨天我们真是大饱口福呀~ A1.我们公司呢特意给您准备了一份中国小礼物(起立,双手递上),希望您能够喜欢(此处应该有礼物,加亮!!) B1.(起立,双手接过)A1总,您真是太客气了,礼物我非常喜欢。 3、切入主题,介绍谈判代表 A1.再次欢迎各位谈判代表来中国进行业务洽谈,希望我们这次能够合作愉快。B1总,那我们现在可以开始了吗? B1.好的,可以开始了。 A1.首先呢,我想请我的助理来介绍下我方的代表。 A2.(起立)现在呢,由我来介绍下我方的代表。这是我方总经理A1(A1起立,你们好); 这是我方市场部经理A3,这是我方采购部部长A4,这是我方技术总监A5,还有这是我方法律顾问A6。我是总经理助理A2,你们好!(坐下) B1.现在呢由我方秘书来介绍一下我方的人员。 B2.这是我们的执行总监B1(B1起立,大家好),这是我们的销售部经理B3,这是我方财务总监B4,这是我方技术总监B5,还有这是我方法律顾问B6。我是助理B2。(坐下) 4、双方进行第一轮磋商(旁白A2) B1.在前期的谈判中,我们对你方提出的合同价格并不是十分满意,为了尽快促成合作,我方在“十一”之际与贵方谈判,希望这次双方能达成一致的意见。 A1.我方对贵方所表现的诚意再次表示感谢。经过慎重的考虑,决定在原来的报价基础上再提高10万美元,也就是225万美元。您看怎么样? B4. 贵方报价实在太低,恕我们对这次报价很难认同。我方建议合同报价为240万美元。 下面由我公司的销售部经理B3给出最新的市场调查情况。 B3. 好的,下面由我来说一下。我公司一直致力于开发高端的技术产品,研发的技术产品在美国、欧洲以致世界市场上都得到很好的反响。根据市场部分析,近年来我公司在中国市

商务谈判对话情景模拟.doc

商务谈判对话情景模拟 想要让你的谈判有好的结果,就一定要学会阐述利害关系。许多人在说中文时,往往可以巧舌如簧,但是你会用英语进行谈判吗?下面我整理了商务谈判对话情景模拟,供你阅读参考。 商务谈判对话情景模拟:情景对话 A: Hello? Ms. Patterson? This is Bill from Workmate calling. I’m just wondering if you had a chance to look over the estimate I sent for your gala(晚宴) dinner project next month... As I said in my email, we can help you with production according to your needs, but we will only be able to give onsite(现场的) management support services on a limited basis. B: Oh, yes. I reviewed your estimate. But it seems like the project blueprint(项目计划) you sent with the estimate is not quite what we had in mind. Did you get a copy of the specs for this project? A: Yes, I have several copies, but they’re all different versions(版本)... The latest I have is version , is that correct? B: No. Later we decided to opt(选择) for the prior outline, version 7. A: Hold on, let me pull up your version 7 requirements... Oh yes, no wonder our estimate is a little different from what you had in mind. I see the version 7 also includes 6 additional hostesses

商务谈判模拟对话

一、人物介绍: 大家好,我方是此次空调设备的采购团,我是财务总监,负责此次谈判中的财务问题。今天,我方出席本次谈判的有我方主谈:李翠,此次谈判全权代表;法律顾问:李婧,负责谈判及合同的法律问题。我们的团队是非常优秀的团队,相信我们一定可以取得此次谈判的成功!场景一:开局寒暄 A:欢迎你们来到我们公司,路上辛苦了。 B:不辛苦不辛苦,你们公司很漂亮啊。 A:还可以吧,江西是一个美丽的城市,这里风景独特、气候宜人,还希望您多在我市歇息几日,同时也好让我校略尽地主之谊。 B:早就听说了你们江西的庐山,那有时间一定要去领略一番。 A:好说好说。不知道你们这次来打算留几天啊,我们尽快给您安排一下旅游行程怎样? B:感谢贵公司的一片好意,但由于我们公务还比较繁忙,就不宜多打扰了。 A:理解理解……那我们就尽快办完正事吧。 场景二:中期谈判 甲:我方政府预计将购买100台空调,以方便办公使用。经政府批准,我们便与贵公司取得联系,以便我校对贵公司的产品有更加详细的了解。 乙:谢谢贵校的赏识,那我就现介绍一下我公司的产品情况吧。我公司属于国内大型的家电企业,以生产和销售“海尔”品牌为主的空调产品。这是该几款产品的详细资料。 (递资料) 甲:(翻阅产品资料)贵公司的产品确实不错,不知贵公司产品是否能达到我方的配置要求?乙:我公司产品都是按照国家标准生产,并且通过国家产品质量检查,产品品质是绝对保证的。但不知贵校所说的配置有什么特殊要求? 甲:贵公司可以参考一下这份分析资料。(递资料) 乙:(翻阅资料)我公司在生产时也综合考虑了这类因素,所以在产品配置上是绝对符合标准的,还请贵校不用担心。而且我们会按照该要求加强产品配置生产的。 甲:我们通过私下探讨,看中了贵公司XX型号空调,产品感觉很不错。 乙:当然这款可是今年的热销产品,许多商家都已经脱销了,货源可能很紧张。不过,最近我们新到了一批YY型号的空调,比xx型号各方面的功能更优越。你们可以看看.(递给对方一张宣传单) 甲:这个……,我们再仔细看看,倒是挺吸引人的,似乎不错啊 东西倒是挺好,不知道价格怎么样啊? 乙:官方报价是4000。 甲:等等!价钱这么高?比我们选定那款高1000呢,是不是太贵了,好像不太合适。 乙:我们这可是原装的,质量有保证的! 甲:我们还是要之前这款吧。 乙:既然如此,我们也不强求,只是个建议嘛! 场景三:最后磋商 甲:在我们收集的资料中,贵公司报价偏高。我们这里有一份同系列产品的报价表。希望贵公司参考一下,提出一个令我方容易接受的价格。(递报表) 乙:(翻阅资料)我方报价是考虑了多方面因素的综合报价,比如贵方的一些特殊的配置,这些配置在生产上需要增大一定的生产投入。 甲:但在报价表中,别家报价比贵公司低1%左右,产品的配置也符合我们的要求。而且现在我方只是先试购一部分,如果效果很好,我方将大量购置。还望贵公司给出合理报价。乙:考虑到贵方的实际需要和我们的长期合作,我方同意降价1%。

商务谈判情景模拟实训方案

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Dialogue 2:Negotiation on Commission and Agency Situation: Miss Huang, a Chinese handicraft sales company and Mr. White, a sales manager of a handicraft company in Abuja, Nigeria are talking about the commission of agency. Huang: 怀特先生,很高兴见到你。最近怎么样? White: Glad to meet you too. What can I do for you?(我也很高兴见到你。能为你做些什么吗?) Huang: 根据我们的协议,这个月就是试销期的最后一个月了。我想是时候讨论中国北方独家代理权的问题了。 White: Yes. Your sales performance in the trial period is good and the plan of advertising and promotion have been well practiced. Your company is qualified for the sole agency in north of China.(是的。在试销期内,你们的销售业绩很好,广告和宣传计划也有效地落实了。你们公司可以做我们公司在北方的独家代理了。)Huang: 太好了。能得到你的认可我们很高兴。我们谈谈代理合同的细节吧?White: Yes, of course. As we have talked befote, the territory to be covered is the north of China. How about the commission fee?(好的,当然。就像我们先前谈过的,代理区域是中国北方。你收取多少佣金?) Huang: 在试销期内,佣金是4%。我认为可以提高到7%。 White: The rate of commission is too high. The commission fee we provide to other agencies is 5%. If they know we give you a 7% commission, it will be embrassing.(佣金太高了,我们给其他代理商的佣金是5%。如果他们知道了,就很尴尬了。)Hunag: 我认为我们公司的销售策略和宣传策略都是很好的,这一点可以从我们的销售业绩中看出来。而且,和其他代理商相比,我们的木雕销量是最多的。White:There is some truth in what you said, but we can only give you 6% commission. (你说的有些道理,但是我们只能给你6%的佣金。) Huang:超过定额每多销5000件,多给我们0.5%的佣金,这样可以吗?White: Ok. For every 5000 pieces sold in excess of the quote, you will get 0.5% commission . (好吧,每超过定额5000件,我们就多给0.5%的佣金。) Huang:Good. Thank you for your consideration.(太好了,谢谢你的关照。) White: 我们会起草合同,如果没有问题,下午签字吧? Huang:Fine. We look forward to happy and successful cooperation between us.(好的。希望我们今后合作愉快。)

商务谈判情景模拟实训方案

中国公司收购美国服装厂商务谈判策划方案 1、谈判双方公司背景 甲方公司(中国) 以生产服装为主,且有一定的资金积累,想在美国办厂扩大规模。 乙方公司(美国) 以服装生产为主,并有一定的技术实力和销售渠道,但由于资金不足,面临破产,寻求投资方。 2、谈判团队组成 甲方公司(中国) 总经理:张星 财务部经理:姜梦莎 总经理秘书:王欣 乙方公司(美国) 总经理:丁飞 财务部经理:刘泽琪 三、双方利益及优劣势分析 甲方(中国)公司核心利益:1、以优惠的价格收购乙方(美国)公司,取得该方的技术及销售渠道。 2、保持双方合作关系。 乙方(美国)公司利益:1、用最高的价格,增加利润。 2、促成双方合作关系。 甲方(中国)公司优势:1、有多个供货商可供我方选择。 2、我方是一个迅速发展的公司,并有一定的资金支持。 甲方(中国)公司劣势: 1、我方对美国服装市场行情不很了解,技术和销售渠道的欠缺。 乙方(美国)公司优势: 1、有一定的技术实力和销售渠道。 乙方(美国)公司劣势: 1、由于资金不足,面临破产,急需寻求投资方。 4、谈判目标 (1)最理想目标收购价: 甲方(中国)公司:150万美元 乙方(美国)公司:200万美元 (2)可接受目标收购价: 甲方(中国)公司:155万美元 乙方(美国)公司:180万美元 (3)最低目标(底线): 甲方(中国)公司:160万美元 乙方(美国)公司:160万美元 五、谈判程序及具体策略

(一)开局阶段:相互谈判成员介绍。寒暄问候。入场,注意礼仪和服装;1、目标:为谈判营造良好的氛围,明确共同议程、议题并约定共同规程,熟悉 对方人员的表达方式、风格、心理特征、思维方式,展示我方诚意。2、策略: “宠辱不惊,稳如泰山”——一方态度既不过于殷勤热情,以免给对方发出我方急于达成协议的错误信号,很可能造成对方在接下来的谈判持强硬态度,给谈判造成困难;也不可过于冷淡,以免对方认为我方无诚意而制造麻烦消极谈判。无论对方在开局阶段给以我方何种态度何种对待,我方均应保持风度,以不变应万变,切不可轻易暴露己方底线及相关机密信息。 开局策略及分析 (二)报价阶段:双方提出各自要求,明确谈判方向。明示与报价是谈判双方提出并明确交易条件的谈判过程,内容包括: 1、目标:双方提出最优期望目标,同意兼并意向,并了解双方代表团总体及各个方面具体的最高期望值,尽可能获知双方代表团底线承受水平,为下一阶段磋商明确目标和具体方略。 2、策略: (1)“以逸待劳,金蝉脱壳”——看准一方表团在报价过程中出现的薄弱点, 在谈判未进入实质性的讨价还价阶段之前,化小疏忽为小胜利,为进一步磋商 逐步增加己方砝码;将谈判引入对公司有利的方向,避实击虚,化被动为主动。 (2)“明修栈道,暗渡陈仓”——首先提出一方的报价要求,从正面与对方代表团进行正面交锋,步步为营,稳扎稳打,切不可冒失暴露己方的底价承受水平,力求吸引并牵制对方主要的注意力;一方可以在针锋相对的较量的同时,用隐蔽的迂回的委婉的方法,尽量抓住对方表团的疏忽与漏洞,并尽力旁敲侧击的打探到对方的谈判底线。 (3)“留有余地, 以退为进”——在谈判中,一方先表明所有的要求, 对方耐心听完,抓住其破绽,再发起进攻,迫其就范。有时在局部问题上可先作出让步, 以换取对方在重大问题上的让步; (三)磋商阶段:双方合理的利益转让,向共同利益点靠拢。在双方的互相试

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