回复模板
一、询盘回复模板
催促下单，库存不多
Dear X,
Thank you for your inquiry.
Yes, we have this item in stock. How many do you want? Right now, we only hav e X lots of the X color left. Since they are very popular, the product has a high ri sk of selling out soon. Please place your order as soon as possible. Thank you!
回应买家砍价
Dear x,
Thank you for your interests in my item.
I am sorry but we can’t offer you that low price you asked for. We feel that the pr ice listed is reasonable and has been carefully calculated and leaves me limited pr ofit already.
However, we’d like to offer you some discounts on bulk purchases. If your order is more than X pieces, we will give you a discount of xx% off.
Please let me know for any further questions. Thanks.
断货 (out of stock)
Dear X,
We are sorry to inform you that this item is out of stock at the moment. We will cont act the factory to see when they will be available again. Also, we would like to recom mend to you some other items which are of the same style. We hope you like them a s well. You can click on the following link to check them out.
http://www.aliexpress…
Please let me know for any further questions. Thanks.
因为周末导致回复不够及时,先表示歉意，因为错过了最佳24小时回复时间所以可通过主动打折的方式赢取客户。
Dear X,
I am sorry for the delayed response due to the weekend. Yes, we have this item in sto ck. And to show our apology for our delayed response, we will offer you 10% off. Pleas e place your order before Friday to enjoy this discount. Thank you!
Please let me know if you have any further questions. Thanks.
关于支付
选择escrow，提醒折扣快结束了
Hello X,
Thank you for the message. Please note that there are only 3 days left to get 10% off by making payments with Escrow (credit card, Visa, MasterCard, moneybookers or Weste rn Union). Please make the payment as soon as possible. I will also send you an additi onal gift to show our appreciation.
Please let me know for any further questions. Thanks.
合并支付及修改价格的操作
Dear X,
If you would like to place one order for many items, please first click "add to cart", th en “buy now”, and check your address and order details carefully before clicking “submi t”. After that, please inform me, and I will cut down the price to US$X X. You can refre sh the page to continue your payment. Thank you.
If you have any further questions, please feel free to contact me.
提醒买家尽快付款模板
Dear X,
We appreciated your purchase from us. However, we noticed you that haven’t made th e payment yet. This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the soon er you will get the item.
If you have any problems making the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or c ancel the order.
Thanks again! Looking forward to hearing from you soon.
Dear X,
We appreciate your order from us. You have chosen one of the bestselling products in our store. It’s very popular for its good quality and competitive price. Right now, we on ly have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.
We noticed that you hadn’t finished the payment process for the order. We’d like to offer y ou a 10% discount on your order, if you purchase now, to ensure that the product d oesn’t s ell out. We will ship your order within 24 hours once your payment is confirmed. If you need any help or have any questions, please let us know.
Best Regards,
(your name)
PS: We are one of the biggest suppliers on AliExpress. With more than 3 years’ experie nce in world trade, we are able to provide the best prices, the highest quality and the
superior service. We inspect our products before shipping them out and provide a 1 yea r warranty for all products. We promise to give you a full refund if the products are n ot as described.
If you have any questions, please contact us; we are happy to help you.
订单超重导致无法使用小包免邮的回复
Dear X,
Unfortunately, free shipping for this item is unavailable; I am sorry for the confusion. Free Shipping is only for packages weighing less than 2kg, which can be shipped via China Post Air Mail. However, the item you would like to purchase weighs more than 2kg. You can either choose another express carrier, such as UPS or DHL (which will include shipping fees, but which are also much faster). You can place the orders separately, making sure each order weighs less than 2kg, to take advantage of free shipping.
If you have any further questions, please feel free to contact me.
海关税 (customs tax)
Dear X,
Thank you for your inquiry and I am happy to contact you.
I understand that you are worried about any possible extra cost for this item. Based on past experience, import taxes falls into two situations.
First, in most countries, it did not involve any extra expense on the buyer side for similar small or low-cost items.
Second, in some individual cases, buyers might need to pay some import taxes or customs charges even when their purchase is small. As to specific rates, please consult your local customs office.
I appreciate for your understanding!
因为物流风险，卖家无法向买家国家发货时给出的回复
Dear X,
Thank you for your inquiry.
I am sorry to inform you that our store is not able to provide shipping service to your country. However, if you plan to ship your orders to other countries, please let me know; hopefully we can accommodate future orders.
I appreciate for your understanding!
已发货并告知买家
Dear X,
Thank you for shopping with us.
We have shipped out your order (order ID: xxx) on Feb. 10th by EMS. The tracking number is xxx. It will take 5-10 workdays to reach your destination, but please check the tracking information for updated information. Thank you for your patience!
If you have any further questions, please feel free to contact me.
Best Regards,
(Your name)
物流遇到问题
Dear X,
Thank you for your inquiry; I am happy to contact you.
We would like to confirm that we sent the package on 16 Jan, 2012. However, we were informed package did not arrive due to shipping problems with the delivery company. We have re-sent your order by EMS; the new tracking number is: XXX. It usually takes 7 days to arrive to your destination. We are very sorry for the inconvenience. Thank you for your patience.
If you have any further questions, please feel free to contact me.
Best Regards,
(Your name)
如果买家希望提供样品，而贵公司不支持样品时，可以这样回复
Dear X,
Thank you for your inquiry; I am happy to contact you.
Regarding your request, I am very sorry to inform you that we are not able to offer free samples. To check out our products we recommend ordering just one unit of the product (the price may be a little bit higher than ordering by lot). Otherwise, you can order the full quantity. We can assure the quality because every piece of our product is carefully examined by our working staff. We believe trustworthiness is the key to a successful business.
If you have any further questions, please feel free to contact me.
Best Regards,
(Your name)
二、与买家的第一次亲密接触，如何留下好印象，拿订单？！
回复关键点汇总：
1、及时回复很重要——经常检查注册邮箱，并在买家发送询盘的24小时内回复最有效果！
2、回复内容要专业和完整——3C原则
3、格式要规范——别忽略问候语，结束语等细节
速卖通为大家精心整理了系列回复模板，顶到20楼后放出，大家给力啊！
详细回复技巧：
1.回复时间注意事项：
今日事今日毕，24小时内回复询盘——欧美发达国家买家下单高峰期在美国时间8点到13点之间，也就是北京时间23点到凌晨3点之间，所以必须当天回复，在睡梦中订单就会悄然来袭啦！！！
注：如果不能回复询盘一定要给客户一个回应，告诉他已经收到询盘，目前不能回的原因和什么时候能够给客户答复。
2.回复原则——3C原则
Clearness(清楚)
Concisenes(简洁)
Courtesy（礼貌）
3.案例分析
第一回合
（1）需要思考的问题：
专业度professional (多了解自己的产品，在每一封邮件中体现您的专业度) 满足需求度meet demands
体现诚意show your sincereity
（2）回复邮件注意点
规范的格式（paragraphy, capitalization,spelling ,grammer…）
问候语——礼节、呼应
有问必答——某些问题暂时不能回答，要给客户解释原因，切忌避而不答
重点突出，意思明确
落款——要有完整称呼
第二回合
专业报价——完整且有针对性
专业图片——清晰、方便浏览和接收
问清客户需求——节省双方时间和精力
语气——会影响全局，要有礼貌
几个回合后
客户来邮件后
客户有多个问题一一作答，条理清楚
客户提出的专业问题尤其不能避而不答
涉及到产品证书、质量等级的问题最好主动提及
减少邮件往来的回合，提高效率
4.公司介绍
公司介绍怎么写？三行最适合且要有独特的卖点，放在开始和结尾都是可以的公司介绍三行How long? When？What？
5.讨价还价
第一次报价给自己适当留有空间
价格的合理性
与竞争对手相比
其他选择方案
6.无法满足对方需求时
一定要注意语调＋给出解决方案
总结
意识决定行为
重视你的每一客户，24小时内回复
赢在服务
注意沟通的语气和诚意，内容专业
细节很关键
仔细阅读客户邮件中每一句话，和每一封邮件
三、未付款订单指买家已经拍下商品，但尚未付款的订单
回复模板：
Dear X,
We appreciated your purchase from us. However, we notice d you that haven’t made the payment yet. This is a friendly reminder to you to complete the payment transaction as soon as possible. Instant payments are very important; the earlier you pay, the sooner you will get the item.
If you have any problems maki ng the payment, or if you don’t want to go through with the order, please let us know. We can help you to resolve the payment problems or cancel the order.
Thanks again! Looking forward to hearing from you soon.
Dear X,
We appreciate your order from us. You have chosen one of the bestselling product s in our store. It’s very popular for its good quality and competitive price. Right no w, we only have X lots of the X colors left. We would like to inform you that this product has a high risk of selling out soon.
We noticed that you hadn’t finished the payment process for the order. We’d like t o offer you a 10% discount on your order, if you purchase now, to ensure that the product doesn’t sell out. We will ship your order within 24 hours once your payme nt is confirmed. If you need any help or have any questions, please let us know. Best Regards,
(your name)
PS: We are one of the biggest suppliers on AliExpress. With more than 3 years’ e xperience in world trade, we are able to provide the best prices, the highest quality and the superior service. We inspect our products before shipping them out and p rovide a 1 year warranty for all products. We promise to give you a full refund if t he products are not as described.
If you have any questions, please contact us; we are happy to help you.
也可以通过提醒折扣到期，或者库存不多来刺激买家尽快下单
Please note that there are only 3 days left to get 10% off by making payments
Right now, we only have X lots of the X color left. Since they are very popular, the product has a high risk of selling out soon.
发完报价后跟进邮件范文
发完报价后1-2天没有回复-----跟进邮件1（确认是否收到），有条件的最好发完邮件后直接电话询问如果仍旧没有回复----一周后跟进邮件 2或者电话询问原因仍旧无回复，十天，半个月去邮件联系---跟进邮件 3 跟踪客户没必要非得要求形式，重要的是内容和跟进的点找准。 并非一定要死缠烂打，前提是让客户记住你，还能对你不厌烦；否则你就成了推销保险的了。跟进邮件 1 模板A Dear ***, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. I am waiting for your reply ASAP. Best regards Winnie． 模板B Hope you are fine, my friend. I haven't received any information from your side. My last quotation email is attached to avoid you missing it. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you. 如果客人还没有回信,一周后再问客人不回信的原因. 不同的情况做不同的回复。有客户电话号码的，最好能电话询问。有很多情况是客户出差或者休假，也要看下当地近期有没有什么节日。 跟进邮件2 模板A Glad to contact you again! Have you kindly checked my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. Your any comment about our offer will be appreciated, including price, quality, service. No matter if it is positive answer, It will be great help for us to meet your requirement. Waiting for your reply soon! 模板B Wish everything well with you and your company ! We are in receipt of your letter dated Aug 10 , and as requested to expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you to make selection. We send the quotation to you on Aug 11, any questions for our quotation. Hope to get your reply asap. Wish we will promote business as well as friendship! Best wishes ! Kevin 如果客户仍旧没有回复，并且电话也无法联系，有可能这个客户休长假，也很有可能客户找到了其他合适的供应商，或者是客户自己的订单没有谈妥。在之后的日子里, 不建议一直纠结原先的报价来问客户。可以把该客户作为潜在客户做维护，一个月或者两个月联系一次。可以就新设计问问客户的建议, 或者是发一些行业知识。重点是让客户记住你，知道你们公司是做什么产品的。同时又不会把你的邮件拉到垃圾箱去。如果客户之后有回复，也可以问问之前报价的情况。 跟进邮件3 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you. These days our new design of ceramic mug D-123 produced much favourable comment from European market. What do you think about it for your market? We will do much
回复邮件英语作文范文
假设你叫李华。远在英国的网友Tom想了解你对上网的看法。请根据下表提供的信息，用英语给Tom发一封100个词左右的电子邮件。 要求：1. 文章开头已给出，不计入词数； 2. 可适当增加细节以使全文流畅完整。 参考词汇：网校：net-school Advantages 1. 获得更多信息 2. 可上网校学习 3. 联系更加便捷 Disadvantages 1. 聊天、玩游戏费时 2. 仍有有害东西 Suggestions 1. 善于网上学习 2. 时间不宜过长 Dear Tom, I would like to give my opinions about being on the Internet. More and more middle school students are starting using the Internet, through which they can get a great deal of the latest information. They can enjoy lessons given by the teachers of net-schools at home. And it is easy and convenient to keep in touch with friends by sending and receiving e-mails. On the other hand, some students have spent too much time chatting and playing games on the net. And there is still something harmful to the students. At last, I suggest that students should be good at using the Internet for their studies and not be on line for long. Best wishes, Lihua
外贸邮件回复范文
收到客户询盘时的回复： Dear sir, We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below: The specification you required: The length: The diameter: The material ........ The price:XX usd /pes FOB(tian jin) I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you have any questions ,pls feel free to contact me.i will try my best Thanks and regards 签名 客户询盘模糊，向客户询问规格 Dear sir, Thanks for your inquiry of our XX(products).on dec.10th.and we are in XX filed for many years,so we are confident we can do it.but the specifications you given is still lack.such as the diameter,meterial,quantity and so on.....,so pls can you send us the details?the drawing(cad)is ok. After we confirmed,we are happy to provide you with our good quality and competitive price. Look forward your soonest reply, Thanks and regards 签名 针对客户的讨价还价的回复 Dear sir, Sorry for my late reply,i discuss with our boss for a long time, but regarding the price,it is near our bottom line,you know the market is changing everyday,and it is hard to cut more on cost as we need the products with best quality. But we treasure our first cooperation,so we allow you a 2%discount,this is the best i can do for you. I hope that if you have the will to cooperate,pls don’t just focus on the price,the most important is the quality,i think. If you any comments ,pls let me know. Thanks and regards Angela 这个得针对情况，如果利润真的不太高，就这样写没有关系，如果老板太黑了，就给点折扣，关于价格不是一封两封的邮件可以搞定的，总之灵活点啦 应对客户的迟迟不回复的邮件: Dear sir, Did you receive our quotation on dec12th?and no reply from you.i was waiting until all the
回复函范本
回复函范本 回复函普通用于别相隶属机关之间商洽工作、询咨询和答复咨询题，那么，下面是xxx 范文小编给大伙儿整理收集的回复函范本，供大伙儿阅读参考。 回复函范本1 (单位)对于参加《XXXXXX总体都市设计》的复函 XXXXXXXX规划局： 经我公司/单位仔细思考，情愿参加XX市规划局举办的《XXXXX设计及重点地区详细都市设计》方案征集项目，同意征集文书提出的各项要求，保证遵从各条事项。无异议。 项目组成员如下： 我公司相关的都市设计业绩有： 1、(仅列名称、规模、设计时刻) 2、 特此复函 (年月日) 附：设计单位相关资料 回复函范本2 山东xx市人民政府： xx市xx地下热水站负责人王泽清同志来信反映在地热治理中存在的咨询题，我部现作如下答复。 地热资源属矿产资源，分类上属于能源矿产。地热能是地壳内岩石(固相)、和流体(液、气相)中能被人类经济、合理地开辟出来的热量。地下热水中的水仅是传递地热能的一种媒介、载体，它只能带出地热能的20%，所以，地下热水应属矿产资源。这一结论在xxx年8月国务院法制局与地矿部联合召开的专家论证会上得到了与会专家和绝大多数部门代表的确信。 xxxx的地下热水之因此有较高价值，就在于它的温度和有益元素，这是区别于一般地下水的关键。关于地下热水这一珍贵的矿产资源，应按《矿产资源法》对某进行合理地开辟利用和爱护，使其发挥最大的经济效益。 综上所述，地下热水的开采活动必须纳入《矿交资源法》的法制轨道。我部希翼xx市人民政府尽快对场头地下热水治理站的咨询题依法予以解决。 地质矿产部 xx年xx月xx日 回复函范本3 商贸公司： 谢谢你们八月十三日的询咨询信。我们很高兴对皮鞋、皮包向您们报价。前封函中我们已说清了能够马上从仓库发货的品种。至于其他品种，我们所说的发货日期不过似乎的恐怕，但可不能超过所说日期一具月。 我们报价的所有品种都由高质量皮料制成，设计多样，色彩丰富，是能够满脚像您们这种高级时髦贸易的要求。 指望收到您们的订货，并寄上商品名目一份，您们也许会对我们的其他一些产品产生兴趣。它们包括皮手套和女用皮包。商品名目会给您们提供我们物资的基本事情，但别可能对您们的所有咨询题一一作答。如蒙再次来信详细询咨询，我们将乐意解答。 皮革制品营销部 20 年月日
英语回复往来邮件格式
General inquiry Dear __________, We are interested in your product of __________in a quantity of __________. Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of__________. We look forward to hearing from you soon. Sincerely, Reply to supplier's quotation Dear __________, Thank you for your message dated__________ Please send us details of your product specifications and price terms for shipment to the port of __________ by the way of __________. We are looking forward to your reply. Sincerely, __________ General Quotation Dear__________, We understand from your information posted on https://www.360docs.net/doc/cd7262398.html, that you are in the market for __________. We are a __________company specializing in exporting__________. We accordingly make the following offer: 1. Product Name: __________ 2. Packing: __________ 3. Quantity: __________ 4. Price: __________ 5. Payment: __________ 6. Shipment: __________ If any of our products are of interest to you, please let us know. We will be happy to give you a quotation upon receipt of your detailed requirements. We look forward to hearing from you soon. Reply to buyer's inquiry
回复函范本
回复函范本 回复函范本1 (单位)关于参加《XXXXXX总体城市设计》的复函 XXXXXXXX规划局： 经我公司/单位认真考虑，愿意参加XX市规划局举办的《XXXXX设计及重点地区详细城市设计》方案征集项目，接受征集文书提出的各项要求，保证遵从各条事项。无异议。 项目组成员如下： 我公司相关的城市设计业绩有： 1、 (仅列名称、规模、设计时间) 2、 特此复函 (年月日) 附：设计单位相关资料 回复函范本2 山东xx市人民政府： xx市xx地下热水站负责人王泽清同志来信反映在地热管理中存在的问题，我部现作如下答复。 地热资源属矿产资源，分类上属于能源矿产。地热能是地壳内岩石(固相)、和流体(液、气相)中能被人类经济、合理地开发出来的热量。地下热水中的水仅是传递地热能的一种媒介、载体，它只能带出地热能的20%，因此，地下热水应属矿
产资源。这一结论在xxx年8月国务院法制局与地矿部联合召开的专家论证会上得到了与会专家和绝大多数部门代表的肯定。 xxxx的地下热水之所以有较高价值，就在于它的温度和有益元素，这是区别于普通地下水的关键。对于地下热水这一宝贵的矿产资源，应按《矿产资源法》对某进行合理地开发利用和保护，使其发挥最大的经济效益。 综上所述，地下热水的开采活动必须纳入《矿交资源法》的法制轨道。我部希望xx市人民政府尽快对场头地下热水管理站的问题依法予以解决。 地质矿产部 xx年xx月xx日 回复函范本3 商贸公司： 感谢你们八月十三日的询问信。我们很高兴对皮鞋、皮包向您们报价。前封函中我们已说清了可以立即从仓库发货的品种。至于其他品种，我们所说的发货日期只是大概的估计，但不会超过所说日期一个月。 我们报价的所有品种都由高质量皮料制成，设计多样，色彩丰富，是可以满足像您们这种高级时髦贸易的要求。 盼望收到您们的订货，并寄上商品目录一份，您们也许会对我们的其他一些产品产生兴趣。它们包括皮手套和女用皮包。商品目录会给您们提供我们货物的基本情况，但不可能对您们的所有问题一一作答。如蒙再次来信详细询问，我们将乐意解答。 皮革制品营销部 20 年月日
回复客户邮件格式
开头： Dear XXX, 第一段： 1、给客户发新产品：问候+获得客户信息的途径（展会、网站） ·Glad to know you through Hong Kong Toys & Games Fair. ·Hope this email finds you well. ·I hope you are well. ·I hope all is well. ·We send you our best wishes. ·I obtain your business card from Hong Kong Toys & Games Fair ·My name is XXX. I work in the xxx department and am in charge of ... 2、回复客户邮件： ①感谢的： ·Thanks for your email.（感谢你的来信） ·Thanks for the quick reply.（感谢你快速回复） ·Thanks for getting back to me.（感谢你联系我） ·Thanks for the update on the situation.（感谢你更新情况） ·Thanks for the updated information. （感谢你更新信息） ·Thanks for gathering the information this week on this issue. （感谢你这周搜集关于这个问题的信息） ②抱歉的： ·Sorry I haven t got back to you sooner ,becouse……（回复邮件晚了，因为……） ·Sorry for the delay getting back to you ,becouse……（回复邮件晚了，因为……） ·I apologize if this was not made clear.（上封邮件没有说清楚） ·Apologies for the late/short notice.（临时通知） · · ③回复询盘 ·We welcome your enquilry of 日期and thank you for your interest in our products. ·We have received your enquiry of 日期with thanks,and are glad that your are interest in our product. · 第二段：回复的内容 XXXXXXXXXXX……………. 明天/晚点回复邮件怎么说? get back比reply常用 ·I will get back to you tomorrow/ later. · I'll check in with you tomorrow/ later. · 转发/抄送邮件怎么说? ·forward the email to someone(大部分中国人只会用这种) ·pass me the email(老外也经常用这种) ·中国人喜欢说cc,美国人直接说copy，cc是 carbon copy(复写纸)的简称 ·have put John on copy. (记住put on copy的固定搭配) ·You can copy Steven going forward.
商务英文邮件用语
商务英文邮件用语 1.I am writing to confirm/ enquire/ inform you… 我发邮件是想找你确认/询问/想通知有关…… 2.I am writing to follow up on our earlier decision on the marketing campaign in Q2. 我写邮件来是为了跟进我们之前对第二季度营销活动的决定。 3.With reference to our telephone conversation today… 关于我们今天在电话中的谈话…… 4.In my previous e-mail on October 5… 在之前10月5日所写的邮件中提到…… 5.As I mentioned earlier about… 在先前我所提到的关于…… 6.As indicated in my previous e-mail… 如我在之前邮件中所提到的…… 7.As we discussed on the phone… 如我们上次在电话中所说的…… 8.From our decision at the previous meeting… 如我们在上次会议中所决定的…… 9.As you requested… 根据贵方要求…… 10.In reply to your e-mail dated April 1, we decided… 回复贵方4月1日的邮件，我方决定…… 11.This is in response to your e-mail today. 这是对您尽早发来的邮件的回复。 12.As mentioned before, we deem this product has strong unique selling points in China. 如先前所述，我们认为这个产品在中国有强有力且独一无二的销售点。 13.As a follow-up to our phone conversation yesterday, I wanted to get back to you about the pending issues of our agreement. 追踪我们昨天在电话中所谈，我想大幅你我们合约的一些待解决的议题。 14.I received your voice message regarding the subject. I’m wondering if you can elaborate i.e. provide more details.
外贸邮件回复常用语
产品报价 （一）客户主动询价，我方报价 Dear Mr./Ms XX Thanks for your inquiry about XX products by e-mail dd xxxx, 2007! Now we here kindly quote you our best XX price as following: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others: Pls review the above price and let us know your confirmation in an early date. Looking forward to hearing from you soon （二）我方主动询价，向客户报价 Dear Mr/Ms XX We have met somewhere / we knew your inquiry about XX products on alibaba. We are pleased we can supply them, now we here kindly quote you our best price as follows: Products name: Specification, weight and size: Packing: Payment: Delivery time: Shipment fee: Quantity: Validity: Others: Pls review the above price and let us know your confirmation in an early date.
回复函范文
回复函范文 无意见回复函范文 ____局关于对《__________监管方法（暂行）（征求意见稿）》回复的函 _________办公室： 《_______________监管方法（暂行）（征求意见稿）》符合__________实际，操作性和针对性较强，有利于安全生产工作有效开展，专门对_______________等人员集聚场所的消防安全起到有效监管作用，能够进一步提升__________场所的主体责任意识。我局对《_______________监管方法（暂行）（征求意见稿）》无意见。 _________局 201____年____月____日 信访回复函范文 文先生： 您好您在《ｘｘ市政府系统公开电子信箱》的信访件（渝建委信箱〔20ｘｘ〕640号）收悉。现就您关于ｘｘ区天城东路原天城档案局宿舍楼产权咨询题的信访事宜，回复如下： 收到投诉件后，区城乡建委立即组织人员展开调查，并向相关方面了解情况。经查，你所投诉的天城东路原天城档案局宿舍楼，建设业主为ｘｘ区档案局，建设手续证载项目名称为ｘｘ区档案局移民迁建工程，属于移民迁建项目，不属于法定的商品房，不能适用于商品房的相关政策。据该项目建设业主区档案馆反映，该项目前期建设手续齐全，目前已完成环保、防雷、人防、园林、消防、质量单项验收，因规划标高咨询题不能完成规划验收，导致至今不能为购房户办理房地产权证。 为进一步核实情况，我委与区房管局取得联系。经查，区房管局至今未收到该项目申办房产权登记所需的相关资料，一旦该项目申请办理房地产权登记的资料齐备，区房管局将及时办理。为此，建议您可直截了当向建设单位咨询相关手续的办理情况和进展。 此外，为引导市民理性消费，长期以来，区城乡建委坚持不间断地开展购买商品房公益宣传，买期房请看《商品房预售许可证》，购买无预售许可证的期房，由买卖双方依法承担法律后果。以此引导市民理性购房，维护房地产市场的正常秩序。 在此感谢你对城建工作的关注和支持 此复
英文电子邮件格式及范文技巧
英文电子格式及X文[技巧] 英文电子的基本要素是主题、称谓、正文、结尾用语及署名。 电子最重要的部分是主题，假设我们都是很忙的人，在打开阅读时，第一眼看到的就是的主题。所以，主题应当做到言简意赅并突出重要性。英文的主题需要注意不超过35个字母，将位于句首的单词和专有名词首字母大写。比如:Some questions about C++.在比较正式的格式中，需要把每个单词的首字母大写(介词、冠词除外)。 称谓如果是第一次给对方写信，那么称谓最好用“Dear+全名”，这样会让人感觉比较正式。如果对方以非正式口吻来信，我们也可以类似非正式地回复。比如:“Hello/Hi Lillian”。在实际通信中可能遇到不知道对方XX，可以用“Dear+对方头衔”，如“Dear President”，或者“Dear+Sir/Madam”形式。英国人习惯在称呼后加“，”，美国人习惯在称谓后加“:”，有时也可以不加任何标点，是具体情况而定。 在书写正文时，把最重要的事情写在正文最前面或者内容较长时写在第一段。为了让收件人阅读比较舒服，我们需要注意正文结构的美感，段落最好控制在两三段之内。如果一封电子涉及多个信息点，我们可以采用分条目的方法，如符号、小标题、编号来使得想要表达的内容层次清晰。内容应注意单词的拼写、大小写、标点、语法等。所谓以小见大。 结尾语在正文之后添加。注意一般结尾语中只有第一个单词首字母大写而剩余单词都小写，此处与称呼不同。 一般电子: Sincerely, Sincerely yours,
私人电子: Regards, Best wishes, Best regards, With best wishes, Wish best regards, Yours, Cheers, As ever, With love, Affectionately, ...... 在正文最后需要署名，可以写全名，也可以只写名字。需要辨明性别时可以在XX后面注明(Mr./Ms.)。对于咱们中国人，为了区分姓和名，可以把我们的姓的字母全部大写，例如XIONG Lillian.如果写信人代表的是一个组织或部门，应在名字下一行写上自己的职位、所属部门。 中常用词汇: 附件attachment I am attaching the report.我把报告放在了附件中 I've forwarded your to Alice.我已经将你的转发给转发forwarded Alice 保持联系 stay /keep in touch 对方告知决定. Please let me know your decision as soon as possible. 写信给别人时一般常用How are you been recently? 回复别人时一般常用I am happy to receive your .
外贸邮件回复范文-外贸老手示范(1)讲解
1.无法提供客户想要的产品时回复Dear Thank you for your enquiry of 12 March cate 9 cable. We appreciate your efforts in marketing our products and regret very much that we are unable to supply the desired goods due to excessive demand. We would, however, like to take this opportunity to offer the following material as a close substitute: Cate 5, US$__ per meter FOB Shanghai, including your commission 2%. Please visit our catalog at https://www.360docs.net/doc/cd7262398.html, for more information on this item. If you find the product acceptable, please email us as soon as possible. Sincerely, 2.对客户一般讯盘的三种回复 Dear Mr. Jones: We thank you for your email enquiry for both groundnuts and Walnutmeat CNF Copenhagen dated February, 21. In reply, we offer firm, subject to your reply reaching us on or before February 26 for 250 metric tons of groundnuts, handpicked, shelled and ungraded at RMB2000 net per metric ton CNF Copenhagen and any other European Main Ports. Shipment to be made within two months after receipt of your order payment by L/C payable by sight draft.
回复邮件模版
询盘多阶段跟进模板 第一封回盘发出，几天过去了，客户没有回复，建议用下面模板跟进： Dear ***, For several days no news from you, my friend. I am writing for reminding our offer for items of ***dated on***according to your relative inquiry, Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on service of you in near future. Looking forward to your prompt response. Best wishes 附上之前的邮件 十天左右过去，客户还是没有回复，用以下模板再跟进： Dear ***, How are you? Hope everything is ok with you all long. I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptitive price. By the way, how about your order with items of ***? If still pending, we would like to offer our latest price to promote an opportunity to cooperate with each other. If there is anything we can help to you, we shall be much than pleased to do so. Looking forward to your prompt response. Best wishes (最好把第一次发给客户的邮件内容和客户最初的询盘附在邮件下方以提醒买家。简便方法：可直接转发第一封回复邮件。收件人写明买家的Email.) 如果半个月，三封邮件出去，客户仍然没有回复，可以考虑把宝贵的时间用在跟进新意向客户身上；将这家客户作为储蓄客户，定期推荐新样、展会邀约等。
建议英文商务邮件范文英语商务邮件写法
建议英文商务邮件范文英语商务邮件写法 Dear all，（顶格写） （空一行） We are going to have a meeting about the arragement of our pany's opening ceremony. The details are as below:（第一句话清晰明了的交代事件，不多说一句浪费任何人的时间。） (分段再空一行，还是顶格写） 1.时间 2.地点 3.主持及参加人员 （重要信息这样分点写可以大大节约你在工作中的同事们的时间，又交代得很清楚） Thanks and Best Regards（这样的祝语任何人通用）
姓名 部门 ___ （注：格式上没行都是顶格写，分段就空一行，内容应简洁明了，表达到位。） 如果你只是抄送给其中一个人的话,那你就写主要收件人的名字。如果是两个人的话,可以把两个人的名字都写上去.例如 dear XX and XX或者你可以直接写 dear all。 在一定程度上可以，但需要注意的是，抄送相对于直接发送本身，约束力会小很多。抄送会给对方产生“我”可以答复也可以不答的印象。 如果公司人想通过抄送来引起上司的重视，自己心里应该掂量一下抄送的事情本身是否足够敏感，能否引起重视。其实，直接发送邮件或者走到对方办公桌前进行面对面的交流，效果会更好。 抄送示例
抄送的意思就是收到的人可回（邮件）可不回（邮件），可看可不看的邮件，也就是说你的邮件可以发给多人，让多人同时收到你的邮件！ 例如： 你想发邮件给一位老师，抄送给一位同学 可以在收件人一栏填写老师的电子邮件地址 在抄送一栏填写同学的电子邮件地址 这样两人都能收到邮件了！ 参考资料： 二.给领导的邮件怎么写： 1.范例 Subject: Presentation skills course
外贸函电 邮件回复 模板!!
开头： Mr. Hemant, 先生 Have a nice day Good day Thanks for your email Thank you very much for your email Thank you for your reply Thanks for your kind support to me first. Thank you for your inquiry. Thank you very much for your kind enquiry to us. Thank you for your order No.2012001 结尾： Your favorable reply will be highly appreciated. We are at your service at all times. Should you have any questions, pls feel free to contact us. Thank you for your attention and looking forward to your prompt reply We look forward to hearing from you soon. We look forward to the opportunity of being of service of you. We hope to hear from you soon we will be waiting for your confirmation We appreciate your comments and looking forward to working together with you soon. I f you have any enquiry and need our help, please don’t hesitate to contact me. Look forward to your further comments soon. 附件： Enclosed is our quotation sheet Enclosed is the proforma invoice, please confirm. The latest catalog enclosed Attached Attachment 报价： your enquiry is having our immediate attention and we hope to make you an acceptable offer in a few days. 我们正在研究你方的询盘几天便可以给你合适的报盘 our best offer is given below We''ll let you have the official offer next Monday. 下星期就给您正式报盘。 还价： this is our rock-bottom price, we cannot make any further concessions 这是我们的最低价,我们不能再让了 Moreover, We''ve kept the price close to the costs of production. 再说，这已经把价格压到生产费用的边缘了。 our price is fixed at a reasonable level我们的价格定的很合理
回复函范文
回复函文 第一篇 xxxx先生: 五月二十日有关第645号定单的来信收到。 得知错运货物，本公司感到抱歉。正确的货物已安排空运，应于一周运抵。有关文件将加函寄上。 烦请暂存错运给贵方的货物。 如有任何疑问，欢迎与本公司联络。对于是次错失，谨再次表示歉意。 销售部主任 xxxx年5月20日 第二篇 劳动部办公厅关于因工伤残人员享受护理费的条件等问题的复函(劳办发[20XX6]113号) 省劳动厅： 你厅请示如何掌握因工伤残人员享受护理费的条件等问题的便函收悉，经研究，答复如下： 二、伤残人员护理依赖五项条件的具体掌握问题，要由劳动鉴定委员会根据鉴定医生的意见研究确定。 20XX年12月17日 第三篇
关于同意省、自治区、直辖市地震局管理机构 依照国家公务员制度管理的复函 中国地震局： 你局《关于省、自治区、直辖市地震局管理机构依照国家公务员制度管理的函》(中震发人〔2002〕223号)收悉。根据《国务院关于印发〈国家公务员制度实施方案〉的通知》(国发〔1993〕78号)的有关规定，经研究，同意省、自治区、直辖市地震局管理机构列入依照国家公务员制度管理围。 依照国家公务员制度管理后，各项人事管理依照《国家公务员暂行条例》及其配套法规进行，并按国务院颁发的《国家公务员制度实施方案》等有关规定认真组织实施。在实施中注意以下问题： 一、严格界定人员围。依照公务员制度管理只限于行使国家行政权力、依法执行公务的人员。其他人员不列入依照公务员制度管理的围。 二、依照公务员制度管理后，不改变单位事业编制性质，编制管理仍按国家现行有关规定执行。 三、依照公务员制度管理后，除人员工资执行机关职级工资制外，其他经费管理办法暂不改变。 四、依照公务员制度管理后，不得实行企业、事业单位的职称、工资及奖金等人事管理制度。 二○○二年七月十五日 (人事部人函〔2002〕82号)