酒店情景英语对话

酒店情景英语对话
酒店情景英语对话

English Drama of Hotel Management English Actress: 殷云梓08304311 欧阳玉昆08304312陈雪08304315

余月琴08304316 刘会娜08304325

Scene I:CHECK IN

A:Receptionist B:Husband C: Wife

A: Good afternoon. Welcome to Holiday Inn. What can I do for you, sir?

B: Well, I’m Sheldon copper from New York. I’d like to check in, please.

A: All right. Do you have a reservation with us, sir?

B: Yes, we booked a standard room a week ago.

A: Wait a moment, please. Mr. Copper. I’ll check our reservation card…… Sorry, we don’t have a record of your reservation.

C: What! It’s impossible. We made the reservation with your hotel by phone that day.

You should check again.

A: Yes, madam. May I know which one of you made the reservation?

C: Sure. It’s me.

A: And in what name did you make your reservation?

C: Oh, honey. I forgot that I have the room reserved in the name of mine instead of yours.

B: What a bad memory you had!

C: Sorry. It’s penny copper. Please check again.

A: Yes, madam. Just a moment, please……Yes, we do have your reservation. You have booked a standard room with breakfast for two nights. Is that correct?

C: That’s right!

A: Would you please let me see your passport and visa?

B: Certainly. Here you are.

A: Thank you, sir. Could you please fill in the registration card?

B: Sure. Here it is. Is it all right?

A: Yes, thanks. Your room number is 2222. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay.

B&C: Thank you.

Scene II: COMPLAINT

A: Bellman B:Husband C: Wife D: Housekeeper

A: Good afternoon, sir. Welcome to our hotel. I’m a bellman here. I’ll show you to your room now. What’s your room number?

B: My room number is 2222.

A: All right. Come this way, please. May I help you with your luggage?

B: It’s very kind of you.

A: Here is room 2222. May I have your key?

B: Sure. Here it is.

A: Thank you, sir….. I’ve opened the door. After you, please.

B: Thanks.

A: Here is your key, sir. If you have any problems, please call the reception. I wish you a most pleasant stay in our hotel.

C: Oh, Jesus.

A: Is there anything wrong, madam?

C: The bathroom is total a mess.

A: Oh, I’m awfully sorry to hear that. We do apologize for the inconvenience caused.

We usually check every room before guests check in. I’ll speak to the person in charge and ask him to take care of the problem.

C: OK. Please solve it as soon as possible.

A: I appreciate your understanding very much. Thank you

After a while, the housekeeper knocks at the door.

C: Who’s there?

D: Housekeeper, madam.

C: Come in

D: Good afternoon, madam. I’m awfully sorry for my carelessness. I do apologize for the entire problem.

C: It’s ok.

D: May I know what the problem is?

C: The shower doesn’t have hot water and the tub is dirty. The floor is all wet and there is no towel, not even toilet paper.

D: Sorry. We might have overlooked some points. I’ll have the shower fixed, the tub cleaned, the floor dried and the toilet paper sent to your room immediately.

C: Thank you.

D: You’re welcome.

Scene III: LAUNDRY SERVICE (the next day afternoon)

A: Valet; B: Guest

A: Good afternoon, laundry department. Can I help you?

B: Yes. I want to have my dress dry-cleaned and ironed. And I want it sent back before 6 tonight because I need to attend a cocktail party this evening.

A: It’s already 2 p.m. I’m afraid it’s too late for today’s laundry. Would you like express service? It only takes 3 hours.

B: How much is the charge?

A: We charge 50% extra for express service. That would be 100 Yuan.

B: Ok, I’ll take the express.

A: Yes, madam. I’ll send someone to pick up your laundry at once. Please put the dress in the laundry bag under the bathroom sink.

B: All right. Thank you very much.

A: It’s my pleasure. I’m always at your service.

After a while, the valet knocks at the door.

A: Laundry service. May I come in?

B: Come in, please.

A: Good afternoon, madam. I’m coming here to pick up your laundry bag.

B: Here you are.

A: Please tick on the form whether you need clothes to be washed, dry-cleaned, ironed and mended.

B: Sure. Here it is. Do you know this is express service?

A: Yes, madam. I will send it back before 6 as you asked.

B: Thanks.

A: You’re welcome.

Scene IV: CHECK OUT (after two nights)

A:Receptionist B:Husband C: Wife

A: Good morning, sir. Can I help you?

B: Yes, I’d like to check out.

A: May I know your name and room number, please?

B: Sheldon copper. Room 2222

A: Just a moment, please, Mr. Copper. I’ll draw up your bill for you….. Here is the bill, sir. It’s 1080 Yuan in total. Please check it.

B: I’m sorry. What is this for?

A: That’s the laundry service what Mrs. Copper asked for yesterday, sir.

B: Honey, is that correct?

C: Yep, it’s express service which charges 50% extra.

B: That’s fine. Here is my visa.

A: Could you please sign here?

B: All right.

A: Thank you and here is your receipt. Hope to see you again. We hope you have a nice trip.

B&C: Thank you very much.

酒店前厅服务英语口语情景对话

Dialogue A Individual clients check in(散客入住) G=客人R:=接待员 R:Good afternoon. Madam.Welcome to Grand Park Kunming .May I help you? 下午好,欢迎光临昆明君乐酒店,请问有什么可以帮到您? G:Yes, I’d like to check-in .please. 我要登记住宿。 R:Certainly, Madam. May I have you name, please? 好的,小姐。能告诉我您的姓名吗? G:I’m Christine.Nolan 我叫克莉丝汀?诺兰 R:Do you have a reservation, Ms. Nolan? 诺兰小姐,请问您预定了房间吗? G:Yes, form today. 是的,预定了。从今晚开始。 R:OK, Ms .Nolan, please show me your passport. 好的,诺兰小姐,麻烦您出示一下您的护照。 R:(双手接客人证件) R:(扫描客人证件后双手归还客人) R:Just a moment, please. I’ll check our reservation record. (After a while)Thank you for waiting. Ms. Nolan. Your reservation is for a business single room for one night, the room rate is ¥800 that including two breakfasts. Is that all right? 请稍等,我查一下预定记录。(过了一会)让你久等了,诺兰小姐,您预定了一个晚上的商务单间,房价¥800(房价用手指给客人不要说出报价),含两份早餐是吗? G:Yes. 是的 R:Print out the registration form? 打印住宿登记表。 (再次与客人确认姓名,来店离店日期,房号,房价和早餐数等信息并礼貌的让客人在登记单上签名) R:You stay here one day, the deposit is ¥1500,you want pay for credit card or cash? 您住一天,押金是¥1500,请问您是刷卡还是付现金呢? G:By Credit Card. 刷卡。 R:OK, Ms. Nolan, please show me your credit card, I’ll brush ¥1500 of per-authorization(预授权)as your deposit. Do you have a password of your card? 好的,诺兰小姐请您出示一下您的信用卡,给您刷¥500的预授权做您的押金,请问您的卡有密码吗?(刷卡前先核实是否为有效的信用卡,有无客人签名) G:Yes. 有密码 R:OK, please input the password. 好的,请您输一下密码。 R:(刷卡后双手将卡还给客人,礼貌的让客人在POS单上签名并再次告知刷卡的金额)R:This is for you to brush a ¥1500 per-authorization, please sign in POS list to confirm.

酒店英语情景对话精编版

日常用语(句子): 酒店常用英语 Restaurant 酒店里面的称为餐厅,酒店外的可以叫饭馆或者餐馆都可以 B&B 家庭式酒店 Boutique hotel 精品酒店 Resort 度假村 King-size 特大号床 Queen-size 大号床 Twin beds 双床房 Single bed 单床房 Double room 双人间 Single room 单人间 Suite 套房 Studio suite 公寓套房 Adjoining room 相邻房 Connecting room 连通房 Executive Floor 行政楼层 Bellboy 行李员 Concierge 礼宾 Receptionist 前台接待 Reception/Front desk 前台 Coach 旅游大巴 Reservation 预订(不是预定) Doorman 门房门童 Housekeeping staff 客房清洁人员 Room service 客房服务,有时特指客房送餐服务 Ground 花园 Tip 小费 Service charge 服务费 Turn down 开夜床服务(指的是傍晚的时候再次整理房间,使客人晚上睡的舒服) Executive room 商务房 Shuttle bus 班车 Do Not Disturb Sign /DND sign请勿打扰牌 Please Make Up sign /PMU sign 请收拾房间牌 check-out 退房 check-in 登记入住 lobby 大堂 Owner response: 业主回复 基本信息 23.May I have your name, please? 请问您贵姓? 10.Which dates would you like to book? When will you check in and check out? 请问您需要订哪一天?什么时候入住及退房? 59.What time do you expect to arrive, Sir? 请问大概什么时候到酒店,先生? 46.What time will the guest be arriving? 客人大概什么到达酒店? 11.How long will you stay in our hotel? 请问您打算逗留多长时间? 36.Could you h old the line, please? I’ll check our room availabilities for those days. 麻烦请您稍等,我们查询那段时间的房态。 37.Just a minute, please I’ll check our booking situation. 麻烦请您稍等,我需要查询我们的房态。 73.Just a moment, please. I’ll check the availability for you. 麻烦请您稍等,我查询能否可以提供给您。 41.Could you hold on for a moment please? I’ll check our reservation record. 麻烦请您稍等,让我查询我们的预订纪录。 72.How many people are there in your party? 与您同行有多少人? 50.I’ll arrive one day early. Is that OK? 我那天早点到,可以吗?

酒店英语对话

1、Have you a reservation? 您预定过了吗? 2、May I know your name and room number? 您能告诉我您的名字与房间号吗? 3、Here is your room key. 给您房间钥匙。 4、Please pay at the cashier’s desk over there. 请去那边帐台付款。 5、Are these your baggage? 这些是您的行李吗? May I take them for you? 我来帮您拿好吗? 6、Housekeeping, may I come in? 客房服务员,我可以进来吗? 7、Leave your laundry in the laundry in the laundry bag behind the bathroom door. 请把要洗的东西放在浴室门后的洗衣袋中。 8、I hope I’m not disturbing you. 我希望没有打扰您。 9、One moment, madam. I’ll bring them to you right away. 等一会儿,夫人。我马上送来。 10、I’ll send for an electrician( doctor...) 我给您请电工(大夫……)。 餐饮部: 11、Sit down, please. Here is the menu. 请坐,给您菜单,先生。 May I take your order, sir? 您要点菜吗? 12、What would you like to have, coffee or tea? 您要喝咖啡还是茶? 13、Would you like to have any wine with you dinner? 您用餐时要喝点酒吗? 14、Service hours are: (餐厅)供应时间是: 7:00a.m.to 9:00a.m.for breakfast. 早餐7点到9点。 11:30a.m.to1: 30p.m.for lunch. 午餐11点半到1点半。 6:30p.m.to 8:30p.m.for dinner. 晚餐6点半到8点半。 15、Here is the bill. Please sign it. 这是您的账单,请签字。 前厅常用英语 欢迎和问侯语 1)good morning (afternoon,evening),sir(madam).2)how do you do!how do you do!glad to meet you.3)how are you ?fine,thanks.and you?4)welcome to our hotel.5)wish you a most pleasant stay in our hotel.6)i hope you will enjoy your stay with us.i hope you enjoy your stay with us.i hope you have enjoyed your stay with us.7)have a good time. 电话用语 8)good morning.this is concierge(bussiness center,reservation,front desk...),benson is speaking.may i help you ?9)sorry,i\'ve dialed the wrong number.10)may i speak to your general manager?11)sorry.he is not in at the moment.12)would you like to leave a message?13)pardon?i beg your pardon? 祝贺语 14)congratulations!15)hppy birthday!16)hppy new year!17)merry christmas!18)have a niceholiday!19)wish you every sucess! 答谢和应答语 20)thank you very much.21)thank you for your advice(information,help).22)it\'s very kind of you. 23)you are welcome.24)not at all./don\'t mention it.25)it\'s my pleasure./with pleasure./my pleasure.26)i am at your service. i\'malways at your service.27)thank you for staying in our hotel.28)thank you for your understanding. 道歉语 29)i\'m sorry./i\'m very sorry.30)excuse me.31)i\'m sorry.it\'s my fault.32)sorry to have kept you waiting.33)sorry to disturb you.34)excuse me for interrupting.35)i\'m sorry about this36)i apologize for this.37)that\'s all right./it doesn\'t matter./it\'s nothing./let\'s forget it. 征询语 38)may i help you? yes,please.39)what can i do for you?40)is there anything i can do for you?41)please let me know if there is anything else i can do for you.42)please wait a moment(minute).43)may i use your phone? yes, of course./certainly. 指路用语 44)go upstairs/downstairs.45)it\'s on the second(third...)floor.46)excuse me.where is the washroom(restroom)?47)excuse me.where is the elevator(lift,clinic,restaurant)?48)this way,please.49)after you,please.50)turn left/right.51)it\'s in the lobby neat the main entrance.52)go straight ahead.53)go down to the lobby.54)turn left at the first corner.55)sorry ,i\'m not sure.if you\'ll wait a minute,i\'ll be glad to find out for you. 提醒用语

酒店英语情景对话

酒店英语情景对话;唤醒服务 句型: 1.I'm going to Tianjln early tomorrow morning. 我明天一大早要去天津。 2.So I would like to request an early morning call. 因此我想让你们明天早上叫醒我。 3.At what time would you like us to call you tomorrow morning? 您想让我们明天早上什么时候叫醒您? 4.But I have to be at the conference room of the Garden Hotel in Tianjin by 10 o'clock.但我是10点钟必须赶到天津花园宾馆会议室。 5.That means that I'll have to be on the road by 7 o'clock at the latest. 就是说我明天早晨最迟也要7点钟上路。 6.In that case,I would like you to call me at 5∶45? 那样的话,你们明早5点45分叫醒我好吗? 7.OK.So we will wake you up at 5∶45 tomorrow morning. 好,那么我们明早5点45分叫醒您。 8.Will you do me a favour,Miss? 小姐,能帮个忙吗? 9.I wonder if your hotel has the morning call service. 不知道你们饭店是否有叫早服务。 10.Would you like a morning call? 您要叫醒服务吗? 11.I want to go to the Bund to enjoy the morning scenery there. 我想到外滩去欣赏那儿的景色。

酒店英语情景对话经典

A: What can I do for you, sir? 先生,您要来点什么? B: What have you got this morning? 今天早上你们这儿有什么? A: Fruit juice, cakes and refreshments, and everything. 水果汁,糕点,各种茶点等等,应有尽有. B: I'd like to have a glass of tomato juice, please. 请给我来一杯西红柿汁. A: Any cereal, sir? 要来点谷类食品吗,先生? B: Yes, a dish of cream of wheat. 好的,来一份麦片粥. A: And eggs? 还要来点鸡蛋什么的吗? B: Year, bacon and eggs with buttered toast. I like my bacon very crisp. 要,再来一份熏猪肉和鸡蛋,我喜欢熏猪肉松脆一点. A: How do you want your eggs? 您喜欢鸡蛋怎么做? B: Fried, please. 煎的. A: Anything more, sir? 还要什么别的东西吗,先生? B: No, that's enough. Thank you. 不要了,足够了.谢谢. Dialogue 2 (A couple waiting to be seated in a crowded restaurant) (一对夫妇在拥挤的餐厅外等待就座) A: Do you have a reservation, sir? 请问您订位了吗?先生,太太? B: No, I am afraid we don't. 没有. A: I'm sorry. The restaurant is full now. You have to wait for about half an hour. Would you care to have a drink at the lounge until a table is available? 很抱歉,餐厅已经满座了.约要等30分钟才会有空桌.你们介意在休息室喝点东西直至有空桌吗? B: No,thanks. We'll come back later. May I reserve a table for two? 不用了,谢谢.我们等一会儿再来.请替我们预定一张二人桌,可以吗? A: Yes, of course. May I have your name, sir? 当然可以.请问先生贵姓? B: Bruce. By the way. Can we have a table by the window? 布鲁斯.顺便,我们可以要一张靠近窗口的桌子吗? A: We'll try to arrange it but I can't guarantee, sir. 我们会尽量安排,但不能保证,先生. B: That's fine. 我们明白了. (Half an hour later, the couple comes back.) 半小时后,布鲁斯夫妇回来了. A: Your table is ready, sir. Please step this way. 你们的桌子已经准备好了,先生,太太.请往这边走. Dialogue 3 A: Waiter, a table for two, please. 服务生,请给我一张两人的桌子. B: Yes, this way please. 好的,请跟我来. A: Can we see the menu, please? 能让我们看一看菜单吗? B: Here you are. 给您. A: What's good today? 今天有什么好吃的? B: I recommand crispy and fried duck. 我推荐香酥鸭. A: We don't want that. Well, perhaps we'll begin with mushroom soup, and follow by some seafood and chips. 我们不想吃香酥鸭.或许我们可以先吃蘑菇汤,然后再要点海鲜和土豆片. B: Do you want any dessert? 要甜品吗? C: No dessert, thanks. Just coffee. 不,谢谢. 咖啡就行了. (After a few minutes.) 过了一会儿.

酒店情景英语对话LIST

Remark n.陈述、言语Nerve n.神经 Realization n.实现Operation n.经营 Ruin υ.崩溃、毁灭Reservation n.预订Register υ.登记、注册Assign υ.分配、指定Baggage n.行李Distribute υ.分发 Deliver υ.投递、递交Occupancy n.居住、占用Currency n.货币efficiency n.效率personality n.个性 smart α.活泼的、精明的appearance n.外表 good manners 彬彬有礼adaptability n.适应性figure n.数字 settle υ.解决、安定complaint n.投诉、抱怨soothe υ.安抚 financial α.财政的、财经的satisfaction n.满意

Reservation n.保留、预定 Suite n.套房 Roman α.罗马的 Presidential α.总统的 Confirm υ.进一步确定、证实Discount n.折扣 Program n.议程、节目Reception n.接待,欢迎Expense n.花费、经费、费用charge υ.收费 reservationist n.预订处值班员deluxe n.豪华 list n.表、目录、名单 rate n.价格等级 flight n.飞行、航班conference n.会议 guarantee υ.保证 check n.支票 Doorman. 门卫人员 Tag n.标签 registration n.登记、注册receptionist n.接待员 bellman n.应接员 prefer v.喜欢 recommend v.推荐、介绍、建议tiring a.使疲劳的

酒店情景对话(英语·前台·入住)

English Drama of Hotel Management English英语话剧酒店管理英语 Service Counter (A:Receptionist/the waitress B:Guest) A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir? B: Well, I’m~~~ from `````. I’d like to check in, please. A: All right. Do you have a reservation with us, sir? B: Sorry, I didn’t book any room before. I would like to know which standard room do you have ? A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? B :what’s the price for standard double room? A:oh,sir。the price for standard double room is 288 Yuan。 B: What! Why is so expensive? A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am. B:OK, I know now。i’d like to check in a standard double room. A: All right. how many days are you planning to stay? B: oh, I want to stay here for 3 days. A: one moment, please. Sir,please show your ID ,just like driver's license, passport or ID card。 B:here you are。 A:wait a moment ,please。 Could you please fill in the registration card? B: Sure. Here it is. Is it all right? A: Yes, thanks. Your room number is 202. Here is your key. The room bellman will show you to your room. I hope you will enjoy your stay. the check-out time is 1pm of forth day later。 B: Thank you. A:you’re welcome。Good luck。

酒店电话订房英语对话

酒店电话订房英语对话 如何用英语打电话订房情景对话篇一 C:Good morning, this is the Front Desk.May i help you,sir?早上好,这是前台。需要我帮忙吗,先生? G:yes,i'dlike to reserve a room. 是的,我想要订个房间 C:Thank you,Sir.For which date? 谢谢,先生。订哪一点的? G:From November 9th 11月9日起 C:For how many nights? 住几晚? G:For two nights. 两晚 C:How many guests will there be in your party? 有多少人和你一起? G:Just my wife and i 仅仅和我的妻子 C:Which kind of room would you prefer,a double or a twin?

你想订哪种类型的房间,一张双人床还是两张单人床的? G:A twin,please 两张单人的吧 C:Could you hold the line,please?i'll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer? 能稍等下吗?我将帮你查一下这几天我们的客房供应情况,让你久等了,我们这有一间1000元和1500的,你喜欢哪一种? G:We'll take the one at RMB15OO Yuan. 我们要1500的那间吧 C:Certainly,sir.Could you give me your name,please? 好的,先生,请你告诉我你们的姓名吗? G: Yes,it's John Davis,D-a-v-i-s. 是的,约翰戴维斯,D-a-v-i-s. C:Mr.Davis.May I have your phone number,please? 戴维斯先生,你能告诉我你的电话号码吗? G:Yes,the number is 01-5639-1875. 电话是01-5639-1875 C:What time do you expect to arrive,sir? 什么时候到呢,先生?

酒店常用英语对话

酒店常用英语对话 1、Good morning/afternoon/evening, sir/madam. 早上/下午/晚上好,先生/女士。 2、Good night. 晚安。 3、Have a good time! 祝您过得愉快! 4、Wish you a most pleasant stay in our hotel. 愿您在我们酒店过得愉快! 5、I’m sorry. 对不起,很抱歉。 6、Excuse me. 打扰一下,对不起。 7、Sorry to have kept you waiting. 对不起,让您久等了。 8、Just a moment, please. 请稍等一下。 9、I apologize for this. 我为此道歉。 10、Can I help you. 我能帮您吗? 11、It’s very kind of you. 您真客气。 12、Thank you. 谢谢您。 13、You are welcome. 不用谢。 14、I am at your service. 乐意为您效劳。 15、Turn left/right. 往左/右转。 16、 This way, please. 请这边走。 17、 It’s on the second floor. 在二楼。 18、 Happy birthday! 生日快乐! Happy New Year! 新年快乐! Merry Christmas! 圣诞快乐! 19、 May I come in? 我可以进来吗?

20、 May I know your room number and name? 我能知道您的房间号码和姓名吗? 总台 基本句型 一、预订服务 Good morning. This is Room reservation. May I help you? 早上好,客房预订处,我能为您做什么? What kind of room would you like to reserve ? 您想订哪种类型的房间? A single room or a double room ? 要单人间还是双人房间? For which dates do you want to book the rooms ? 您想订哪几天的房间呢? What time will you be arriving? 您将在何时到达? May I know your name ? 您能告诉我您的名字吗? How long will you be staying? 您将要住多久? I’d like to confirm your reservation. 我要确认一下您的预订。 I’ll check the room availability. 我查查客房预订情况。

有关交通的英语口语情景对话

有关交通的英语口语情景对话 Part One: Expressions 1.Can't you see there's a line?你没有看到有一条线吗? 2. You haven't taken the bus before?你以前没有坐过公车? 3. Besides, you should let old people on first.除此之外,你该让老人先上(车)。 4. Excuse me, how do I get to Wall Street?打扰一下,去华尔街怎么走? 5. You should be able to find it from there.在那儿你就可以找到了。 6. Let the people off the train before you get on.乘坐火车先下后上。 7. It's faster than taking the bus or the subway.这比坐公车或搭地铁快。 8. Can I help you?有什么可以效劳吗? 9. Would you like a window or an aisle seat?你要靠窗的还是靠过道的座位? 10. I want an aisle seat.我要一个靠过道的座位。 Part Two Dialogues 1. Buses 坐公车 A: Hey, buddy, can't you see there's a line?B: Oh, sorry. I didn't know. A: What? You haven't taken the bus before?B: No, I'm afraid not. A: Well, you have to wait in line like everyone else. Besides, you should let old people on first.B: Sorry. A: It's all right. Where are you going?B: I wanted to see the White House. A: Oh, well you don't want this bus, anyway. It goes to Georgetown.B: Oh, no. A: It's all right, though. Just get off at the next stop and catch the 79A.B: Oh, well thank you very much. A: You're welcome. A: 嘿,朋友,你没看到有一条线吗?B: 哦,对不起。我不知道。 A: 什么?你以前没有坐过公车吗? B: 没有,恐怕我真没有。 A: 那么,你必须和其他人一样排队等候。而且,你应该让老人先上(车)。B: 很抱歉。 A: 没什么了。你去哪里? B: 我想去瞧瞧白宫。 A: 哦,可是,你不用坐这趟公车的。这车是开往乔治敦的。B: 噢,糟糕。 A: 不过也没关系。可以在下一站下车改坐79A.B: 噢,好的,很感谢你。 A: 不客气。 2. Subways & Urban Railways地铁和市区铁路 A: Excuse me, how do I get to Wall Street? B: Take the A train south to the Liberty Ave. stop. You should be able to find it from there. A: I'm sorry, but how do I know the subway train is going south? B: The southbound A trains say Brooklyn. A: O.K., so it's this one? B: Yeah. Hey? What are you doing? Let the people off the train before you get on. A: Oh, sorry. B: Jeez. Tourists. A: 打扰一下,请问去华尔街怎么走? B: 坐往南开的A 列车到自由大街站。在那儿你就可以找到了。 A: 抱歉。我如何知道地铁是往南开的呢?B: 往南开的A列地铁上写着“布鲁克林”。 A: 噢,所以就是这列了。B: 对了。嘿,你在干什么?坐车先下后上。 A: 噢,抱歉。B: 天哪,这些游客。 3. Taxicabs 出租车 A: Oh, no. We're going to be late for the meeting.

酒店情景对话(双语版)

第一组酒店情景对话 A Hello,this is wanjiali hotel,is there anything I can help you,madam? 你好,这里是万家丽国际大酒店,请问您需要什么服务 B Yes, I'd like to book a room. 我需要预订一间房 A Sure,we have different type of rooms,which would you like to choose? 我们酒店有不同类型的房间,您需要哪种房间呢? B I'm not very certain,could you give me a brief introduction,please? 我不是很确定,你能不能给我做一下简单的介绍? A Ok,our hotel provides standard single room and double room,accordingly,we also have special treatment for VIP. 好的,我们酒店提供标准单人间和标准双人间,除此之外还有对贵宾的特殊套房 B Thank you,I want to reserve a single room which is better located between 4th floor to 7 floor.Well,I need the personnal in your hotel to open the window and clean the room before I arrive there.Is that ok? 谢谢,我想预定一间单人标准间,最好是介于4楼到7楼之间的。嗯,我需要你们的工作人员在我到达九点前打开窗户并打扫房间,可以吗? A Ok,sir,I already taken some notes about your requirements.Now let me check the room on my computer.Well,one standard single room in 6th floor and the number is 0603,need clean and open the window,anything else? 好的,先生,我已经记下了你的要求。我先在电脑上查询一下。嗯,6楼的603房间,需要打扫并打开窗户,还有什么要求吗? B Thanks,how much does it cost? 谢谢,房间费用是多少钱 A That is 580 RMB 房费是580元 B Don't your hotel have discount? 你们没有折扣吗? A I'm terribly sorry,sir.If you need a discount,you should be our VIP and stay here for at least 3 days. 非常抱歉,先生。如果你想打折必须是我们酒店的协议客户,并且至少住三天 B OK,that's alright!

2021年酒店英语情景对话

酒店英语情景对话 1.Have you used any hotel services this morning or had breakfast at the hotel dining room,Mr.Green?格林先生,今天早晨您是否用过旅馆服务设施,或在旅馆餐厅用过早餐? 2.Yes,my friend and I just had breakfast at the dining room,but we didn't use any services.是的,我的朋友与我在餐厅刚用过早餐,但是我们没有使用过任何服务设施。 3.The total for the eight days is five hundred sixty yuan and eighty fen.8天来总计是560元8角。 4.I think I'll take the one with a front view then.我想我还是要阳面的吧。 5.How long will you be staying?您打算住多久? 6.We'll be leaving Sunday morning.我们将在星期天上午离开。 7.And we look forward to seeing you next Tuesday.我们盼望下周二见到您。

8.I'd like to book a single room with bath from the after-noon of October 4 to the morning of October 10.我想订一个带洗澡间的单人房间,10月4日下午 到10月10日上午用。 9.We do have a single room available for those dates.我们确实有一个单间,在这段时间可以用。 10. What is the rate, please?请问房费多少? 11.The current rate is$ 50 per night.现行房费是50美元一天。 12. What services e with that?这个价格包括哪些服务项目呢? 13.That sounds not bad at all. I'll take it.听起来还不 错。这个房间我要了。

口语情景对话

订机票英语口语情景对话 A:Good morning . The United Airlines . what can I do for you. B:Yes, I'd like to make a reservation to Boston next week. A:When do you want to fly? B:Monday ,september 12. A:We have Fliight 802 on monday .just a moment please.Let me check whether there're seats available.I'm sorry we are all booked up for Flight 802 on that day. B:Then ,any alternatives? A:The next available flight leaves at 9:30 Tuesday morning september 13.shall I book you a seat? B:er... it is a direct flight, isn't it? A:Yes it is . You want to go first class or coach? B:I prefer first class, what the fare? A:One way is $176. B:Ok i will take the 9:30 flight on Tuesday. A:A seat on Flight 807 to Boston 9:30 Tuesday morning. is it all right.sir? B:Right .can you also put me on the waiting list for the 12th? A:Certainly.may I have your name & telephone number? B:My name is Lorus Anderson.you can reach me at 52378651. A:I will notify you if there is cancellation. B: Thank you very much. A:My pleasure. Key Sentences 1. Leisure Travel Agency. May I help you? 2. I'd like to make a plane reservation to Shanghai,China. 3. Let me see what's a vailable…yes,Air China has a flight on March 28th at 7∶30 in the evening. 4. I'll need an economy ticket.

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