广播词打印版(简)

爱丁堡空中乘务短训班学员广播词

（第一版）

广播词评分标准

广播总体要求

读音准确性 （30 分） 语音

发音清晰度 （20分）

语调

语调的掌握 （15分）

广播感 （10分）

语速 （10分）

朗读技巧运用 （15分）

服务类广播 安全类广播

专业 标准 严肃 沉稳 坚定

亲切 自然 个性化

目录

第一节：常用广播词

1.1.引导入座广播 (4)

1.2.欢迎词广播 (4)

1.3.关门前特殊情况广播 (5)

1.4.出口介绍广播 (6)

1.5.限制使用电子装置广播 (7)

1.6.安全示范广播.............................................8-9 1.7.关门前/后延误广播.......................................10-11 1.8.延误等待后再次安全检查广播 (12)

1.9.起飞前再次确认广播 (13)

1.10.针对空调制冷效果不佳的安抚广播 (14)

1.11.飞行上升阶段提示广播 (14)

1.12.1.颠簸 (14)

1.12.2.颠簸 (15)

1.13 飞行下降阶段提示广播 (15)

1.14.1.滑行提示广播 (16)

1.14.2.滑行提示广播 (17)

1.15.1.旅客不下飞机 (17)

1.15.2.旅客下飞机 (18)

1.16.等待机场摆渡车/客梯车/廊桥……………………18-19 第二节：国内航线广播词

2.1.起飞后安全提示广播 (19)

2.2.航线及服务介绍广播 (20)

2.3.行礼广播 (21)

2.4下降前客舱准备广播 (22)

2.5 落地前再次确认广播 (23)

2.6 下降旅客不安全行为提示广播 (23)

2.7 落地道别广播………………………………………24-25 第三节：特殊情况广播词

3.1 长时间延误广播 (25)

3.1.1 首次延误广播 (26)

3.1.2 延误期间信息通报广播 (27)

3.2 除冰广播 (28)

3.3 备降广播 (28)

3.3.1 备降前广播 (29)

3.3.2 备降落地后广播 (29)

3.3.3 备降后旅客不下飞机 (29)

3.3.4 备降后旅客下飞机 (29)

3.4 空中盘旋（复飞）广播 (30)

3.5 返航广播 (30)

3.6 航班取消广播 (31)

3.7 换乘飞机广播 (31)

3.8 广播找医生 (32)

3.9 广播找人 (32)

3.10 清点人数广播 (33)

3.11 对号入座广播 (33)

3.12 清舱广播 (33)

3.13 寻物启示广播 (33)

3.14 失物招领广播 (33)

3.15 飞机加油 (34)

3.16 飞机改变姿态后安抚广播 (34)

3.17 飞机地面等待期间旅客取消行程的广播 (34)

第四节：紧急情况广播词

4.1 客舱灭火广播 (35)

4.1.1 灭火时广播【部分机型预录】 (35)

4.1.2 灭火后广播 (35)

4.2 客舱释压广播 (36)

4.2.1 释压时广播【部分机型预录】 (35)

4.2.2 到达安全高度后的广播 (36)

4.3 有充分准备的水上/ 陆地撤离广播（时间≥10 分钟) (36)

4.3.1 广播迫降决定（接替机长广播） (36)

4.3.2 取下尖锐物品并安全检查 (36)

4.3.3 示范救生衣（仅限水上） (36)

4.3.4 介绍应急出口位置，脱出区域划分 (36)

4.3.5 示范防冲击安全姿势 (37)

4.3.6 补充广播 (37)

4.3.7 选择援助者，调整座位 (37)

4.3.8 调整客舱灯光广播 (37)

4.4 有准备时限的水上/ 陆地撤离广播( ﹤10 分钟) (38)

4.4.1 广播迫降决定（接替机长广播） (38)

4.4.2 取下尖锐物品并安全检查 (38)

4.4.3 示范救生衣（仅限水上） (38)

4.4.4 介绍应急出口位置，脱出区域划分 (38)

4.4.5 示范防冲击安全姿势 (39)

4.4.6 补充广播 (39)

4.4.7 调整客舱灯光广播 (39)

第五节：附录

5.1 月份和星期英语读法表 (39)

5.2 时间英语读法规则 (40)

5.3 节日一览表 (41)

5.4客舱设备中英文参考 (41)

1.1 引导入座广播（广播时机：上客通道堵塞时，广播时长30″）

各位女士、各位先生：

欢迎您搭乘爱航的班机，当您进入客舱后，请留意行李架边缘处（下方）的座位号并请对号入座，您的手提物品可以放在行李架内或前排座椅下方，请不要在紧急出口处放置任何您的行李物品，请您侧身安放行李以确保过道通畅。感谢您的合作。

Announcement during the boarding process

Ladies and Gentlemen，

Welcome aboard Edinburgh Airlines. Please take your seat according to your sea(t) number. Your sea(t) number is on the edge of/ below the overhead locker.The baggage and articles can be put in the overhead locker / or under the seat in front of you. When you arrange the Baggies, please keep the aisle clear / for others to go through.

Thank you!

Glossaries

ladies and gentlemen [leidiz] ['d?entlmen] 女士们、先生们

welcome aboard ['welk?m] [??b?:d] 欢迎登机

take your seat [si:t] 入座

according to [?'k?:d??]根据

on the edge of [ed?] 在……的边缘

Glossaries

in front of [fr?nt] 在……前面

baggage [?b?g?d?] 行李overhead locker [??uv?hed] ['l?k?] 行李架

aisle [a?l] 通道、过道

arrange [?'rend?] 安排；整理

go through [θru:]通过

1.2 欢迎词广播（广播时机：旅客即将登机完毕，广播时长40-60″）

各位女士、各位先生：

欢迎您搭乘爱航的班机, 并感谢会员的再次光临。本次航班是由飞往的ED 。飞行时间为。请您仔细核对登机牌，以免误乘航班。飞机抵达后，将停靠在机场号航站楼。

●【节日】今天是节，我们全体机组成员谨代表爱丁堡航空向各位旅客致以节日的问

候，恭祝您及您的家人节日快乐！

●【宽体机】机上娱乐系统在安全示范介绍后为您开启，祝您旅途愉快。

谢谢！

Boarding welcome announcement

Ladies and Gentlemen，

Welcome aboard Edinburgh Airlines from to , We would also like to express a special welcome / to our Club members. The captain has advised / that the flight(t) time is about hour(s) and minutes. We will be arriving at Terminal at Airport.

●Today is , we wish you a pleasant journey！

After safety demonstration is our in-flight entertainment.

Thank you!

Glossaries

express [ik'spres] 表达

special ['spe??l] 特别的Club members ['f?:t?u:n] [w??]会员captain ['k?pt?n] 机长

arrive at [?'ra?v] 到达

Glossaries

terminal ['t?:m?nl] 航站楼safety demonstration (video) [?dem?n?stre??n] 安全演示

（视频）

in-flight entertainment guide [?ent??te?nm?nt] 机上娱乐

（指南）

refer to [r?'f?:(r)] 参考，依据further information ['f?:e?(r)]

[??nf??me??n]

进一步消息

1.3 关门前特殊情况广播（广播时机：飞机关门前特殊情况的等待）

各位女士、各位先生：

目前我们正在等待：

1、部分旅客登机

2、部分转机旅客登机

3、飞机配平舱单（旅客名单）

4、旅客托运行李装载

5、加配旅客餐食

6、飞机加油

7、查找旅客行李（行李装载）

8、等待边防放行许可

9、等待机场廊桥撤离

请您在座位上稍事休息，感谢您的理解。

For special situation before close door

Ladies and Gentlemen，

We are waiting for:

1、some passengers to join us

2、some connecting passengers to join us

3、the flight’s required official paperwork

4、cargo loading to be completed

5、the catering team to finish loading meals

6、fueling to be completed

7、the ground staff to finish loading baggages

8、the customes and immigration clearance

9、pushing back

Please remain comfortably seated, and we thank you for your understanding!

Glossaries

waiting for [we?t??]等待connecting passenger [k?'nekt??] ['p?s?nd??(r)] 转机旅客catering ['ket?r??] / ['ke?t?r??]餐饮

customes and Immigration

clearance [?k?st?m?(r)] [??m??gre??n]

[?kl??r?ns]

海关和出入境手续

push back ['pu?b?k] 撤离official paperwork [?'f??(?)l]

[?pe?p??w?:k]

文书工作fuel ['fju:?l] 加油

1.4 出口介绍广播(广播时机：飞机关门后、播放视频《安全须知》前广播)

各位女生，各位先生：早上/中午/下午/晚上好：

欢迎您乘坐爱航的班机旅行。现在飞机舱门已经关闭，我们为您介绍紧急出口的位置：客舱内共有6/8/10个紧急出口，分别位于客舱的前部、后部和中部。

接下来，我们将为您播放安全须知，敬请关注。

Location of emergency exits

Good morning/ afternoon/ evening ladies and gentlemen，

To be safe, we will show you the location of the emergency exits.

There are six/ eight/ ten emergency exits / located at the forward, rear and middle of the cabin.

We will show you safety demonstration video / and appreciate your attention.

Glossaries

location [l?(?)'ke??(?)n] 位置emergency exit [?'m?:d??ns?] ['eks?t] 安全出口forward ['f?:w?d] 前部

rear [r??(r)] 后部

safety demonstration video ['se?ft?] [,d?m?n'stre??n]

['v?d???]

安全须知appreciate [?'pri:??e?t] 感谢

1.5 限制使用电子装置广播（广播时机：飞机关门后、人工安全演示前）

各位女士、各位先生：

现在舱门已经关闭，为了避免干扰飞机通讯导航系统，根据中国民航法规定，请您将手机包括具有飞行模式的手机及电子用品全部关闭。同时，请您全程不要使用或开启充电宝等各类锂电池移动电源。请系好安全带，收起小桌板，调直椅背，打开遮光板（787飞机：乘务员将统一调亮客舱舷窗，请保持飞机舷窗在明亮状态）。为了客舱环境的清洁和安全，在客舱及洗手间内禁止吸烟及使用如烟等同类产品。

谢谢！

Restriction of electronic devices

Ladies and Gentlemen，

The cabin door has been closed. To be safe, please turn off your mobile phones / and all electronic devices. Power bank and other portable charging devices / can no(t) be used during the whole flight. Please fasten your seat-belt, ensure that / your tables and sea(t) backs are in an upright(t) position / and open the window shades. Smoking is no(t) permitted during the whole flight.

Thank you!

Glossaries

turn off [t?:n] 关闭mobile phone ['m??ba?l] [f??n] 手机

electronic device [??lek'tr?n?k] [d??va?s] 电子设备

power bank ['pa??(r)] [b??k]充电宝

portable charging device [?p?:t?bl] [t?ɑ:d?] 便携式充电装置

Glossaries

whole flight [h??l] 全程

fasten your seatbelt ['fɑ:sn] [si:t belt] 系好安全带

in an upright position [??pra?t] [p??z??n] 在直立的位置window shade [?e?d] 遮光板permit [p?'m?t] 允许

1.6 安全演示广播（广播时机：人工广播安全示范）

各位女士、各位先生：早上/中午/下午/晚上好：

欢迎您乘坐爱航的班机旅行（乘务员行礼致意）。

现在，乘务员将为您介绍（救生衣）氧气面罩、安全带的使用方法和紧急出口的位置，请注意我们的示范和说明。

Safety Demonstration

Good morning/ afternoon/ evening ladies and gentlemen，

We will show you the use of （life vest）, oxygen mask, seat belt, and the location of the emergency exits.

Glossaries

life vest [vest] 救生衣

oxygen mask [??ksid??n] [mɑ:sk]氧气面罩

emergency exit [?'m?:d??ns?] ['eks?t] 紧急出口

【延伸跨水飞行时广播】

各位女士、各位先生：

救生衣在您座椅下面的口袋里。使用时取出，经头部穿好。将带子扣好系紧。在出口处时，您可以拉动充气阀门将救生衣充气，但在客舱内请不要充气。充气不足时，请将救生衣上部的两个人工充气管拉出，用嘴向里充气。

氧气面罩储藏在您头顶上方的壁板里，当发生紧急情况时，面罩会自动脱出，请您用力向下拉面罩，然后将面罩罩在口鼻处，把带子套在头上就可以正常呼吸。

每位旅客座椅上都有一条可以对扣起来的安全带，请您将安全带扣好并确认。如需要解开，只需将金属扣向外打开即可。您可以根据需要自行调节长度。

客舱内共有6/8/10个紧急出口，分别位于客舱的前部、后部和中部。

请不要随意拉动紧急窗口的手柄。客舱通道及出口处都设有紧急照明装置，紧急情况下请按指示路线撤离飞机。《安全须知》在您前排座椅背后的口袋里，请您在起飞前仔细阅读。

谢谢！

Your life vest is located under your seat. To pu(t) the vest on, slip it over your head. Then fasten the buckle and the straps tightly / around your waist. Please don't inflate while in the cabin. You can pull the tabs down firmly / to inflate before evacuation. If your ves(t) needs further inflation, blow into the tubes / on either side of your vest.

Your oxygen mask is stored / in the compartment above your head, and it will drop automatically / in case of emergency. When the mask drops, pull it towards you / to cover your mouth and nose, and slip the elastic band over your head, and then breathe normally.

Each chair has a seat-belt / that mus(t) be fastened / when you are seated. Please keep your seat-belt securely fastened / during the whole flight. If needed, you may release the seat-belt / by pulling the flap forward. You can adjust it / as necessary.

There are six/ eight/ ten emergency exits / located at the forward, rear and middle of the cabin.Please don’t pull the handle of emergency exits at will.

The lights located on the floor / will guide you to the exits if an emergency arises. For further information, please refer to the safety instruction / in the sea(t) pocket in front of you. Thank you！

Glossaries

slip sth.over [slip] [??uv?] 套过（某物）buckle ['b?kl] 搭扣，扣环

strap [str?p] 用带捆扎

inflate [?n'fle?t] 使充气膨胀

waist [we?st] 腰部

tab [t?b] 充气阀门；给…贴标签

Glossaries

pull ……down[pul] 拉下来firmly [?f?:mli] 稳稳的

evacuation [??v?kj?'e??n] 撤空;撤离;撤退;疏散

blow into [bl?u ??ntu?]吹进某物

tube [tju?b]管子

Glossaries

compartment [k?m'pɑ:tm?nt]隔间above [?'b?v] 上方

drop [dr?p] （使）落下;投下;

automatically [??:t?'m?t?kl?] 自动地

in case of [keis] 万一;防备

cover ['k?v?(r)] 覆盖，遮蔽elastic band [i?l?stik] [b?nd]橡皮圈

breathe [bri:e] 呼吸

Glossaries

securely [s?'kj??l?] 安全地;牢固地

release [r?'li:s] 放开

adjust [?'d??st] 调整

flap [fl?p] 金属板necessary ['nes?s(?)r?] 必须的

Glossaries

handle ['h?ndl] 手柄

at will [?t wil] 随意

on the floor [fl?:(r)] 地面

arise [?'ra?z] 出现

Glossaries

refer to [ri?f?: tu:] 涉及、参考safety instruction [?n'str?k?n] 安全须知seat pocket ['p?k?t] 座椅口袋

in front of [fr?nt] 在…前面

1.7 关门前/后短时间延误广播(广播时机：关舱门前/后等待时广播、等候时间在10分

钟)

各位女士、各位先生：这里是客舱经理（乘务长）广播。根据机长通知/如同机长所述，我们已经做好了起飞前的一切准备工作。但由于原因，我们正在等候起飞，【预计需要等待分钟左右】，请您在座位上稍加等候，机上娱乐系统已经开启，欢迎您收看录像节目，如果有任何需要，请与客舱乘务员联系，感谢您的理解。原因：

①航路流量控制/航路交通管制

② XX 机场跑道繁忙（我们的飞机现在排在第X 位）

③机场上空雷雨覆盖

④航路天气原因

⑤由于XX 地区大面积降雪/冻雨/能见度低/冰雹等原因

⑥飞机的货物还未装载完毕

⑦飞机除冰

⑧机场跑道除冰

⑨机械故障

⑩旅客临时取消行程，地勤人员正在查找他们的行李

Short time delay

Ladies and Gentlemen,

This is your cabin manager/ purser speaking. Our departure will be slightly delayed/ due to . We will keep you informed of our progress.The In-flight Entertainment System / will now be turned on for your enjoyment. During this time, please remain seated /and let us know if you need anything further.

① air traffic control

② heavy runway traffic at the airport; we are currently NO.___in line

③ worsening weather conditions in the airport

④ worsening weather conditions en route

⑤ worsening snowstorm/icy rain/visibility/hail in____(city)

⑥ cargo loading to be completed

⑦aircraft de-icing

⑧runway de-icing

⑨technical problem

⑩a passenger changed his or her travel plan/ which require us to re-prepare official paperwork ? completion of refueling

? some passengers to join us

? some connecting passengers to join us

? the flight’s required official paperwork

? the customes and immigration clearance

? the catering team to finish loading meals

? pushing back

【天气原因补充解释，可选择性广播以下英文部分：】This is for the safety of all on board. Our Captain is now in touch with our ground personnel for updates on the weather conditions. Following an improvement in the weather, we expect to depart at the earliest possible opportunity.

Thank you for your understanding and cooperation.

Glossaries

purser […p??s?] 乘务长

slightly ['sla?tl?] 些微地，轻微地

delayed [d?'le?d] 延迟keep …informed [?n'f??md]通知…

progress ['pr??gres] 进展，发展

Glossaries

entertainment system [ent?'te?nm(?)nt]

娱乐系统

['s?st?m]

enjoyment [?n'd???m?nt] 享受，乐趣

remain [r?…me?n] 保持

further ['f??e?] 进一步地

currently […k?r?ntl?] 目前；当前

Glossaries

worsening ['w??s?n??]恶化

en rout [??'ru:t]航途中

visibility [v?z?'b?l?t?] 能见度，可见性

hail [he?l] 冰雹completed [k?m'plit?d] 完成

de-icing [di'a?s??]除冰

Glossaries

technical ['tekn?k(?)l] 技术上的

re-prepare [ripr?'pe?] 重新准备

official [?'f??(?)l] [o'f???l] 正式的，官方的

completion [k?m'pli??n] 完成，结束Immigration clearance [?m?'ɡre??n]

通关检查

['kl??r(?)ns]

catering ['ke?t?r??]提供饮食及服务

1.8延误等待后再次安全检查广播(广播时机：飞机推出后广播)

【机长广播通知旅客可以起飞】各位女士、各位先生：感谢您的耐心等待，如同机长所述，我们的飞机很快就可以起飞了（我们的飞机已被允许起飞），

【无机长广播】各位女士、各位先生：感谢您的耐心等待，我们的飞机已经推出滑行很快就可以起飞了，

计划空中飞行时间。为了您的安全，请配合乘务员进行起飞前的客舱安全检查工作，请您坐好，系好安全带，收起小桌板（和脚踏板），调直椅背，靠窗的旅客请您协助将遮光板打开（787 飞机：乘务员将统一调亮客舱舷窗，靠窗的旅客请保持飞机舷窗在明亮状态）。请关闭所有电子设备，手机电源包括具有飞行模式的手机请全程关闭，请您将随身携带的小包放在前排座椅下方或行李架内，感谢您的合作！

Re-checking of safety after delay

【after captain’s take-off announcement】

Ladies and gentlemen, thank you for your patience. Per our captain’s notification earlier, our aircraft will take off shortly.

【no captain’s announcement] Ladies and g entlemen, thank you for your patience. We will be taking off shortly.

The flight(t) time to __ is about hour(s) and minutes.

In preparation for take off, would you kindly return to your seat / and fasten your seat-belt. Ensure / that your seat backs are in an upright position, footrests and tables stowed / and window shades are up. Please make sure/that mobile phones and all electronic devices are turned off. Carry-on Baggies mus(t) be stowed / under the seat in front of you / or in the overhead compartment.

Thank you!

Glossaries

patience ['pe??(?)ns] 耐心

per [p??]按照notification [,n??t?f?'ke??n] 通知in preparation for [,prep?'re??(?)n] 为……作准备fasten ['fɑ?s(?)n] ['f?s?n]扣住，系紧

幻灯片71

Glossaries

kindly ['ka?ndl?] 友好地，和善地

stow [st??] 收藏electronic device [?lek'tr?n?k] [d?'va?s] 电子装置overhead compartment [??v?'hed]

行李架

[k?m'pɑ?tm(?)nt]

1.9.起飞前再次确认(广播时机：客舱准备完毕后广播，夜间飞行，需广播

“调暗客舱灯光”后调解灯光)

飞机即将起飞，乘务员请就坐！Crew be seated.

各位女士、各位先生：

请再次确认安全带扣好，手机包括具有飞行模式的手机已关机。（在飞机起飞阶段请不要使用爱航定制的Mini-Pad，请将它放回至座椅背后的口袋中）。同时，请您全程不要使用或开启充电宝等各类锂电池移动电源。

【夜航关灯前】客舱灯光将调暗，如果您需要阅读，可开启座位处的阅读灯。

Glossaries

securely [s?'kj??l?] 安全地，牢固地

mobile phone ['m??ba?l] [f??n] 移动电话

switch off [sw?t?] 关掉，切断（电源）

portable ['p??t?b(?)l] 便携的，手提的

located [l?u'keitid] 处于，位于

dimming ['dimi?]变暗，调暗

safety broadcast

Ladies and Gentlemen,

We will take off shortly. Please make sure / that your seatbelt are securely fastened / and keep your mobile phones switched off. Power bank and other portable charging devices / can no(t) be used during the whole flight.

【night flight】We will be dimming the cabin lights. If you would like to read, please switch on your reading lights.

Thank you!

1.10.针对空调制冷效果不佳的安抚广播(广播时机：地面客舱温度较高时广播)

各位女士、各位先生：由于本架飞机在地面停留期间空调制冷效果不太理想，造成目前客舱温度较高，对于给您带来的不适，我们深表歉意，这种情况在飞机起飞后会很快缓解。

谢谢！

air condition problem

Ladies and gentlemen,

We are now waiting for departure, you may feel a little bi(t) ho(t) now / because the air conditioning system doesn't work well / before take off. We regret for this inconvenience / at the moment.And you'll feel better / after take off.

Thank you!

waiting ['we?t??]等待

departure [d?'pɑ?t??]离开，出发，启程air conditioning system [k?n'd???n??]空调系统regret [r?'gret] 遗憾，抱歉inconvenience [?nk?n'vi?n??ns] 不便，麻烦

1.11.飞行上升阶段提示广播（适用于旅客不安全行为提示广播广播时机：遇有旅客离开座位或需要服务时广播）

各位旅客：

现在是安全广播，飞机正在上升高度，为了您的安全，请客舱中站立/走动/打开行李架的旅客，立即回到座位上坐好/立即就近坐好(关闭行李架)并系好安全带，如果您需要帮助，请保留头顶上方的呼唤铃在明亮状态，待飞机平飞后我们将立即为您提供服务。

Ascending announcement

Ladies and Gentlemen,

As we are still climbing, please remain seated. Once we reach our cruising altitude, we will start our in-flight service.

Thank you for your cooperation.

climbing ['kla?m??]上升cruising altitude ['kru?z??] ['?lt?tju?d]巡航高度remain [r?'me?n] 保持

cooperation [k??,?p?'re??(?)n] 合作

1.1

2.1.颠簸广播（旅客不安全行为提示,广播时机：飞行过程中遇到颠簸广播）

各位旅客：

现在是安全广播，飞机正在颠簸，请客舱中站立/走动/打开行李架/排队上洗手间的旅客，立即回到座位上坐好/立即就近坐好并系好安全带。

security caution

Ladies and Gentlemen,

The captain has requested all passengers to return to their seats /and fasten their seatbelts.

Thank you for your cooperation.

captain ['k?pt?n] 机长

requested [r?'kw?stid] 要求

cooperation [k??,?p?'re??(?)n] 合作

1.1

2.2. 颠簸广播（颠簸）广播时机：飞行过程中遇到颠簸广播

各位旅客：受气流影响，飞机正在颠簸，为了您的安全，请客舱中站立/走动/打开行李架/排队上洗手间的旅客，立即回到座位上坐好/立即就近坐好并系好安全带。Turbulence

Ladies and Gentlemen,

We are passing through an area of turbulence, please return to your seat /and fasten your seat-belts. Please also avoid using the lavatory at this time.

【For continued turbulence:】

Now we are encountering continued turbulence.

① If you are using the lavatory, please hold on to the handrail tightly.

② We will suspend the cabin service / We are unable to serve hot drinks at this time.

③ Please ensure/ your children are securely buckled in their seats.

④ Use extra caution with liquids / when using an electronic device.

Thank you for your cooperation.

Glossaries

area ['e?r??] 区域turbulence ['t??bj?l(?)ns] 气流

avoid [?'v??d] 避免

lavatory ['l?v?t(?)r?] 洗手间

encountering [?n'ka?nt?r??]遭遇，碰到

continued [k?n't?nju?d]持久的，继续的

Glossaries

handrail ['h?ndre?l] 扶手，栏杆

suspend [s?'spend] 延缓，推迟

buckled ['b?kld] 扣紧的

caution ['k???(?)n] 小心，谨慎

liquid ['l?kw?d] 液体

1.13 飞行下降阶段提示广播（适用于旅客不安全行为提示广播）

（广播时机：飞机下降阶段如有旅客离开座位时广播）

各位旅客：

现在是安全广播，飞机正在下降高度，为了您的安全，请客舱中站立/走动的旅客立即回到座位上坐好并系好安全带。

Descending PA

Ladies and Gentlemen,

We will be landing shortly. For your safety, we ask that you return to your seat and fasten your seatbelt.

Thank you for your cooperation.

1.14.1 滑行提示广播（适用于旅客不安全行为提示广播广播时机：飞行滑行阶段如有旅客不安全行为时广播）

各位旅客：

我们的飞行正在滑行，为了您和他人的安全，请客舱中站立/走动/打开行李架/使用手机的旅客，立即回到座位上坐好,尽快就坐,关闭行李架,立即将手机电源关闭,当飞机完全停稳后，我们将调亮客舱灯光以作提示，感谢您的配合。

Descending PA

Ladies and Gentlemen,

The airplane is taxing now, for your safety, please return to your seat / and fasten your seat-belt take a nearest seat / and fasten your seat-belt/ close the overhead locker/ keep your mobile phones switched off

Thank you for your cooperation.

Glossaries

airplane ['e?ple?n] 飞机

taxing ['t?ks??]滑行

nearest ['n??r?st] 最近的overhead locker ['?uv?hed ]

行李架

['l?k?]

mobile ['m??ba?l] 手机switched off [swit?t] 关闭

1.14.2 滑行提示广播（适用于信息通报广播时机：飞行滑行阶段出现等候、低速等情况时广播）

各位女士，各位先生：

这里是客舱经理（乘务长）广播，由于__的原因，我们的飞机需要低速滑行/ 滑行一段时间/ 等待一段时间。请系好安全带，在座位上稍加等待。

当飞机安全停稳后，我们将调亮客舱灯光提示您，感谢您的耐心等待。

【①等待塔台指令②跑道繁忙③等待停机位④避让其它飞机⑤跑道除冰⑥等待地面引导】

Taxiing/ waiting for taxing

Ladies and Gentlemen,

This is your cabin manager (purser) speaking. Due to , we are now taxiing at low speed / taxiing / waiting for taxiing. Please remain seated and fasten your seatbelt / until we have reached the arrival gate, and the captain has switched off the Fasten Seat Belt sign.

Thank you for your cooperation.

【① the instruction from the control tower ② runway congestion ③ waiting for parking area ④avoiding other aircraft ⑤ deicing of the runway ⑥ waiting for ground guidance】.

Glossaries

cabin manager ['k?b?n] ['m?n?d??] 客舱经理purser ['p??s?] 乘务长

due to…[dju?]由于

instruction [?n'str?k??n] 指令

control tower [k?n'tr??l] ['ta??] 塔台

Glossaries

taxiing ['t?ksi?]滑行

low speed [l??] [spi?d]低速

arrival gate [?'ra?v?l] [ge?t] 下机门

captain ['k?pt?n] 机长Fasten Seat Belt sign [sa?n] 安全带信号灯

Glossaries

runway congestion ['r?nwe?] [k?n'd??st??n] 跑到繁忙parking area ['pɑrk??] ['?r??]停机位

avoiding [?'v??d??]避免

deicing [,di:'aisi?]除冰ground guidance [ɡra?nd] ['ga?d(?)ns]地面引导

1.15.1 旅客不下飞机（广播时机：本站旅客下机完毕后广播）

各位女士，各位先生：

继续前往__的旅客请注意，请您不要下飞机，在座位上休息一下，我们会尽快安排__的旅客上飞机，休息期间请您不要吸烟，需要帮助时请与我们联系。

【乘务换组时：很荣幸能伴随各位旅客共度这段美好时光，后续航班将由另一个优秀的乘务组继续为您服务，祝您旅途愉快。】

谢谢！

Wait on board

Ladies and Gentlemen,

Passengers continuing to / are requested to stay on board. We will take off shortly. Please don’t leave the cabin / and smoking is no(t) permitted. If there is any thing we can do for you, please let us know.

【There will be a change of cabin crew here. I would like to wish you a pleasant journey.】Thank you!

Glossaries

continuing [k?n't?nj???]继续

request [r?'kw?st] 要求stay on board [ste?] 在飞机上leave [li?v],[liv] 离开

smoking ['sm??k??]吸烟pleasant journey ['pl?znt] ['d??ni] 愉快的旅程permit [p?'m?t] 允许

1.15.2 旅客下飞机（广播时机：本站旅客下机完毕后广播）

继续前往__的旅客请注意：

接下来我们将安排大家在__机场休息等候大约__分钟的时间，请拿好登机牌或机票，您的贵重物品和小件物品请随身携带，大件物品可以放在行李架上。在候机楼休息期间，请留意在此登机的广播。

【乘务换组时：很荣幸能伴随各位旅客共度这段美好时光，后续航班将由另一个优秀的乘务组继续为您服务，祝您旅途愉快.】谢谢！

Waiting in the terminal

Ladies and Gentlemen,

Please take your boarding pass or ticket with you / and wait for about minutes in the terminal. Carry-on items may be left on board, but we suggest you / take all valuables and important documents with you. Please pay attention to the re-boarding broadcast.

【There will be a change of cabin crew here. I would like to wish you a pleasant journey.】Thank you!

Glossaries

boarding pass ['b?rd??] [pɑ?s]登机牌

ticket ['t?k?t] 机票

valuables ['v?lju?blz] 贵重物品important documents [?m'p?rtnt]['d?kj?m?nts] 重要文件

re-boarding broadcast ['br?dk?st] ['br?dkɑ?st]再次登机广播carry-on items ['k?ri?n] ['a?t?m] 随身物品

1.16 等待机场摆渡车（客梯车/廊桥）（广播时机：飞机到达远机位但摆渡车没有到位时广播）

各位旅客，

由于机场繁忙的原因，机场摆渡车（客梯车/ 廊桥）还未到达，请您在座位上稍事休息，待车辆（廊桥）到达后我们将立即安排您下机。

不便之处，敬请谅解。

Waiting for airport sEDttle bus

Ladies and Gentlemen，

We are still waiting for the sEDttle bus / passenger ramp / air bridge) to arrive at our aircraft. Please remain seated, and we will inform you to disembark / as soon as the sEDttle bus (passenger ramp/air bridge) arrives.

Thank you for your understanding.

Glossaries

waiting for ['weiti?] 等待

sEDttle bus ['??tl] [b?s] 摆渡车

passenger ramp [r?mp] 客梯车air bridge [ε?] [br?d?] 廊桥inform you to disembark [in'f?:m] [,disim'bɑ:k] 通知您下飞机

2.1 起飞后安全提示广播（广播时机：起飞后5分钟）

各位女士、各位先生：

这里是客舱安全广播。

现在是飞机起飞爬升的关键阶段，为了您的安全，请全程系好安全带，暂时不要离开您的座位。您的电子设备在安全带信号灯熄灭后可以使用，手机电源、电脑无线上网功能及蓝牙设备请您全程确保在关闭状态。

Safety Announcement(Domestic)(5 minutes after take-off)

Ladies and Gentlemen，

We are climbing now, for your safety, please keep your seat belt fastened while seated. Electronic devices can be used / once we reach our cruising altitude. Please keep your mobile phone, PC with wireless internet access, and blue-tooth devices switched off / during the whole flight. Cabin service will be started / when we reach the cruising altitude.

2.1 起飞后安全提示广播

我们将在飞机完全平稳飞行之后，为您及时提供服务。期间如您需要帮助，请保留头顶上方的呼唤铃在明亮状态。

谢谢！

If you need any assistance during this period, please keep your call button switched on.

Glossaries

climbing ['klaimi?] 上升；爬升electronic device [,ilek'tr?nik] [di'vais] 电子设备

cruising altitude ['kru:zi?] ['?ltitju:d]巡航高度PC with wireless internet

['wai?lis] ['int?net] ['?kses ] 具有无线上网功能的电脑access

blue-tooth devices [blu?] [tu:θ] 具有蓝牙功能的设备period ['p??r??d] 时期；期间

2.2航线及服务介绍广播（广播时机：飞机到达平飞阶段，安全带信号灯熄灭后）

亲爱的旅客朋友们：

这里是客舱经理（乘务长）__的广播，我们的飞机预计在（上午/中午/下午/晚上/凌晨）点分，到达机场。

【供餐广播，只发放饮料不读】稍后我们将为您送上精美的（早餐/午餐/晚餐/夜宵/便餐/快餐/点心）和各式饮品。

航线及服务介绍广播

【配备PAD的航班广播】为了丰富您的旅途生活，爱丁堡航空在国内率先全舱配发

mini-Pad ，内置电影、音乐、游戏、书籍等多种娱乐节目，mini-pad放置于您的座椅口袋中，使用完毕后，请您放回原处。

【机上销售广播】餐饮服务后，我们将为您提供机上商品销售服务，多款国际商品供您选择，敬请参阅《购物指南》。

航线及服务介绍广播

爱丁堡航空诚挚邀请您加入爱丁堡俱乐部常旅客奖励计划，您可通过累计积分，享受购票、入住爱航酒店等多种优惠。具体信息可向乘务员咨询。

旅途中如有任何需要，请随时与我们联系。

我将带领我的团队成员一如既往的为您呈现爱航的优质服务。祝您旅途愉快。

Service flow announcement (Domestic)

Ladies and Gentlemen，

Welcome aboard Edinburgh Airlines non-smoking flight from _ to _ . This is __speaking / and I am your cabin manager (purser) today. We are pleased to have you on board with us. We are expected to arrive at airport / at local time_ am/pm.

【Only for meal service】We will be serving you beverages and (breakfast / lunch / dinner/ Late Night Supper/ light meal/ refreshment/ snacks) soon.

【Mini-Pad】For your convenience of travel, we have prepared Mini-Pad for you. When you finish using it, please put it into the sea(t) pocket / in front of

you. We wish you a pleasant journey.

【In-flight sales】We will start the in-flight sales service after meal-service. For further information, please refer to the Air Shop Shopping Guide.

If you are no(t) yet a member of our Fortune Wings club, application forms are available from the cabin crew.

If there is anything we can do for you, please let us know. Enjoy your flight.

Thank you!

Glossaries

non-smoking [,n?n'sm?uki?]无烟

cabin manager ['k?b?n] [?m?n?d??(r)] 客舱经理

be pleased to [pli:zd] 高兴

beverages ['b?v?r?d?] 饮料

be expected to [?k'spekt] 预计

Glossaries

prepare [pr?'pe?] 准备in-flight sales [se?l] 机上销售AirShop Shopping Guide [ɡa?d]购物指南

yet [jet] 仍然application form [?pl?'ke??(?)n] [f??m]申请表available [?'ve?l?b(?)l] 可获得的

2.3行礼广播(广播时机：737 等单通道窄体机型，飞行时间60 分钟以上航班，飞机平飞后开始服务工作前)

亲爱的旅客朋友们：大家好!

欢迎您选乘爱航的航班旅行。您的每次乘机，都是对爱航的支持。“不期而遇，相伴相惜”，我们珍惜每一次与您相逢的缘分.