Managementhandbuch 管理手册中英文对照

BOGE Rubber & Plastics

博戈橡塑管理手册Management Manual

版本：2.0

出版序号：2015-07

1 Content, Modifications, Approval1目录、修改说明、审批

1.1Content

The Management Manual is comprised of the

following chapters:

1.1目录

管理手册由以下各部分组成章节

Chapter章节

1 Content, Modifications, Approval............................

错误!未定义书签。

1、目录、修改说明、审批...........................................

错误!未定义书签。

2 General............................................................32、总则.. (3)

3 Organization.............................................................43、组织机构 (4)

4 Management system...........................................44、管理体系.. (4)

5 Responsibilities.......................................................55、职责权限 (5)

6 General Definitions.....................................................66、总体定义. (6)

Additional valid Instructions and Addenda....................9 附加说明及附录 (9)

1.2 Purpose 1.2修订说明

The following modifications have been made to the

previous edition:

- Chapter 2.2: norm added

- Chapter 2.3: “Retention” deleted / Energy

responsibility added

- Chapter 2.4: added

- Chapter 3: organization charts in N5

- Chapter 4.1: Title of the documents / pyramid /

note to GP changed

- Chapter 4.3: note to GP changed

- Chapter 4.4: note to GPs changed

- Chapter 5.4: department code changed, Q

responsibility of the location added

- Chapter 5.5: Environmental and energy

responsibility added

- Chapter 5.6: department code changed

- Chapter 5.8 environmental and energy policy and

targets added

- Chapter 6.3: Energy added

- Chapter 7.1: Title of the documents, local

documentation in N5

- Chapter 7.2: “Group related Addendum on

Environmental Protection” deleted

与前一版本相比，修改项点如下：

2.2 增加标准

2.3 删除“保留”，增加能源责任

2.4 新增

3 组织机构图

4.1 增加文件/图表标题，修改通用注释

4.3 通用注释修改

4.4通用注释修改

5.4 更改部门代号，增加分场所质量职能

5.5 增加环境及能源管理职责

5.6 更改部门代号

5.8 增加环境及能源管理政策及目标

6.3 增加能源管理

7.1 文件名称以及分场所记录更改

7.2 删除“环境保护相关的附录：

1.3 Approval 1.3审批

This version of the Management Manual is valid as of

July1st, 2015.

本管理手册版本自2015年1月1日起发布实

施

2 General2总则

2.1 Applicability 2.1适用范围

The instructions and processes described in this

manual are applicable to CSR New Material

Technologies GmbH and its subsidiaries, following

called out asBOGE Rubber & Plastics (BRP).

本手册中阐述的说明及过程适用于中国南

车时代新材料科技股份有限公司及其下属

子公司：博戈橡塑（BRP）。

2.2 Purpose2,2 目的

This manual describes the integrated management

system of the BOGE Rubber & Plastics.

The objectives of the system are:

- to ensure that all our products and services

meet the requirements of our customers,

- to provide documentary proof to our

customers and business partners that BOGE

Rubber & Plasticsmaintains an effective

management system

- to inform the division’s employees of

objectives, tasks, responsibilities, procedures

and available resources.

This manual meets ISO/TS 16949 specifications as

well as customer-specific requirementsand the

requirements of ISO 14001 / 50001and OHSAS

18001.

本手册描述了博戈橡塑的管理体系组成

体系的目的是：

-确保公司的产品及服务满足客户要求

-为客户或合作伙伴提供文件证明，证明博戈

橡塑管理体系有效

-向各部门员工阐明部门的目标、任务、职责、

过程以及可获取的资源。

本手册满足ISO/TS16949、客户和ISO 14001/50001

和OHSAS 18001的要求。

2.3Issue, Amendment and Retention 2.3 发布、修订和保留

This manual is a component of the BOGE Rubber &

Plasticsmanagement system. It is created and

validated by the division Quality Representative in

collaboration with the Environmental Representative

and approved by the BOGE Rubber & Plastics.

The manual is accessible to all BOGE Rubber &

Plasticspersonnel via the Intranet. The version on the

Intranet is the current edition. A printed copy of the

manual is for information only and is not subject to the

amendment service.

The content of this manual will be amended to

accommodate significant changes due to the

本手册为博戈橡塑管理体系的一部分。它有区

域的质量管理代表及环境管理代表联合起草

和评审，由博戈橡塑最高管理者批准。

本手册在内部局域网上对所有博戈橡塑员工

开发，网上能查阅到的版本为最新有效版本。

打印的纸质版本手册仅供参考且不允许修改。

当公司发生重大变更时，本手册也将随之变

更，以适应公司的发展，以及市场、客户或者

环境的变化

development of the division, its customers or

environmental circumstances.

2.4 Reference to natural persons 2.4 关于自然人

To the extent that reference is made to natural

persons only in the male gender, such reference

equally applies to female and male persons.

This applies to all processes and documents of

BOGE Rubber & Plastics.

从某种程度上来说, 自然人指的是只是男性

性别,这样引用同样适用于男性和女性。

这在博戈橡塑的所有过程及文件中同样适用。

3 Organization三组织机构

The BOGE Rubber & Plastics is divided into the

strategic business units:

- Plastics

- NVH Powertrain &CV

- NVH Car Chassis

The highest decision making body is management

board.

The structure and functions of BOGE Rubber &

Plasticsare depicted in functional charts. The current

organization charts are available in the Intranet / N5.

博戈橡塑分为以下几个战略业务单元：

-塑料

-牵引传动系统减震降噪

-汽车行业减震降噪

公司的最高决策组织是管理委员会。

博戈橡塑的具体组织机构和职能划分在职能

表中描述。现行的组织机构图可以在内部局域

网/N5上查阅。

4 Management system四管理体系

4.1 Structure 4.1 组成

The basis of the BOGE Rubber & Plastics

management system is the respective process

landscapes. These contain the processes that are

relevant to the organization. The processes may

include descriptive documents (Group Procedures

and Instructions, Local Procedures and

Instructions etc.).

博戈橡塑的基本构架由各个管理过程组成。这

包含了与组织相关的所有过程。这些过程可能

包含程序性文件以及指导性文件（集团程序、

集团指令、工厂程序和指令）。

Figure 1: Process and document structure and

applicability

表一过程及文档的组成结构及适用性。

The exact structure of the management system is

described in GP “Structure of the Managementsystem

具体的管理体系组织机构在通用注释“博戈橡

塑管理体系结构图”中描述。

of BOGE Rubber & Plastics”.

4.2The BOGE Rubber & Plastics Process

Model

4.2 博戈橡塑过程模型

The BOGE Rubber & Plasticsprocess model is

comprised of management, core and support

processes. It forms the highest common level of

the process landscapes for all locations.

博戈橡塑过程模型是由各个管理过程组成，包

括主要过程以及支持过程。它总成了各个工厂

的最高过程管理水平。

4.3Process Landscapes of the BOGE Rubber

& Plasticslocations

4.3 博戈橡塑过程划分

The process landscapes of the BOGE Rubber &

Plasticslocations are based on the process model

of BOGE Rubber & Plastics. They contain the

location-specific processes as well as the

overarching standard processes GP “Structure of

the Managementsystem of BOGE Rubber &

Plastics”.

博戈橡塑的过程划分是基于博戈橡塑的过程

模型来进行的。它们包括基地特有的过程以及

一切相互关联的支持过程，如通用注释中“博

戈橡塑的管理体系机构图”中描述。

4.4 Document Guidance 4.4 文件指南

The processes and documents in the BOGE Rubber

& Plasticsmanagement system are guided by the

specifications set forth in ISO/TS 16949 and DIN EN

ISO14001/50001. Guidance for these processes and

documents is described in the GP “Control of

documents”as well as in local instructions.

The production, approval, publication and

modification of these processes and documents

is described in GP “Compilation, review, approval

and modification of company standards”as well

as in local instructions.

博戈橡塑的管理体系的程序和文件是根据

ISO/TS 16949 和DIN EN ISO 14001/50001指

引的。程序和文件的指南在集团程序《文件控

制》和工厂指令中描述的。

这些程序和文件的编制、批准、出版和修改在集团程序

《公司标准编制、审核、批准和修改》和工厂指令中描

述。

5 Responsibilities

五职责

5.1 General 5.1 总则

Responsibilities (who defines the process, who works

in the process) for the BOGE Rubber &

Plasticsprocesses are defined in the process

landscapes of the individual locations as well as in

other applicable documents.

Responsibilities within the framework of the

organizational structure can be found in the

respective functional diagrams.

博戈橡塑的过程职责（由谁定义过程，谁执行

过程等）在各个独立工厂的过程分布以及相关

适用的文件中均有描述。

组织架构内的职责和权限可以在独立的职能

分配表中体现。

5.2 Management Commitment 5.2 管理承诺

The Board of Division Management demonstrates its 各个子公司的管理委员会将致力于发展和实

obligation to develop and implement the management

system as well as to continuously improve its

effectiveness by:

-Imparting the importance of meeting customer

requirements as well as legal and government

requirements

-Defining the quality/environmental/safety/energy

policy and ensuring that quality/environmental/

safety/energy objectives are defined

-Carrying out a management evaluation

-Ensuring the availability of resources.

This is documented in the management

processes of the BOGE Rubber & Plasticsprocess

landscapes.

施管理体系，同时坚持不断地采取以下措施提

升管理体系有效性：

--宣贯满足客户要求以及法律法规和地方政

府要求的重要性

--确保质量/环境/安全/能源政策有定义及实

施。

--实施一套管理评价体系

--确保资源的获取

这在博戈橡塑的管理过程文件中有记载。

5.3 Customer Orientation 5.3 客户导向

The Board of Division Management ensures that

customer requirements are determined and are

met with the goal of customer satisfaction. BOGE

Rubber & Plasticshas established processes in

order to ensure that customer requirements are

taken into consideration within the organization.

子公司管理委员会确保客户要求在内部识别、

传递、并确保客户要求能够满足。博戈橡塑建

立过程来确保客户要求在组织内部被考虑。

5.4 Management Representative 5.4 管理者代表

The BOGE Rubber & PlasticsManagement Board has

appointed a quality-/environmental-/energy

representative who has been granted authority to:

-Ensure that the Management system is

established, implemented and maintained in

accordance with relevant standards.

-Give the Board ofManagement an overview of

how the management system is performing as a

basis for its improvement.

-Ensure that awareness of customer

requirements is promoted.

The Quality Representative of BOGE Rubber &

Plasticsis the head of the "Quality,

Environment/Energy, Safety" department of BOGE

博戈橡塑实施了一套质量/环境/安全/能源管

理的体系，该体系能够;

--确保管理体系的实施并且保持其与相关标

准的一致性。

--向管理委员会展示管理体系的运行状况以

及改进的机会

--确保客户要求在内部识别和管理

博戈橡塑的管理者代表一般由“质量/环境/安

全/能源管理’部门的负责人担任。

工厂的质量代表是各个工厂的质量部门的部

长。

Rubber & Plastics.

The Quality Representative of the locations is the

head of the "Quality" department of the respective

location.

5.5 Management Representative for

Environmental Protection

5.5 环境保护管理者代表

The Executive Vice President charged with the

environmental protection function is entrusted with

this task.

The Environmental and Energy Representative of

BOGE Rubber & Plastics is the head of the "Safety,

Environment and Energy" department of BOGE

Rubber & Plastics.

分管环境保护的执行副总裁一般担任环境保

护管理者代表

博戈橡塑环境及能源管理者代表一般为博戈

橡塑“安全、环境、能源”管理部门的负责人。

5.6 Product Safety Representative 5.6 产品安全代表

The Product Safety Representative is the head of

the “Quality, Environment, Safety" department

of BOGE Rubber & Plastics.

博戈橡塑产品安全代表一般为博戈橡塑“安

全、环境、能源”管理部门的负责人。

5.7 Quality Management Organization 5.7 质量管理组织

The Quality Management Organization of BOGE

Rubber & Plasticswill ensure technical access of the

Quality Representative to all of the BOGE Rubber &

Plasticssites.

- The Quality Manager of BOGE Rubber &

Plasticshas the authority to issue instructions with

regard to technical issues vis-a-vis:

?the Quality Managers of the sites.

?all of the Quality Assurance departments

outside of the Quality Organization (e.g. in

the Development Department, in the

Purchasing Department ...).

?all of the issues involving the management

system.

He reports directly to the chairperson of the

management board.

- Each BOGE Rubber & Plasticssite has a Quality

Manager. He is a member of the site

management team and the Quality

Representative of the plant; he reports on a

technical basis to the Quality Manager of the

博戈橡塑的质量管理组织确保所有博戈橡塑

子公司的管理者代表能够了解公司的质量管

理状况。

--博戈橡塑的质量有权限对以下部门相关技

术性的问题提出评审意见

：分场所质量经理

：除质量部门以外的其他质量保证能力相关的

部门（例如：设计开发部门、采购部门等）

：所有与管理体系相关的过程

他直接向管理委员会主席汇报工作

--任何一个博戈橡塑旗下的公司都任命了质

量经理。他是一个分公司管理团队的成员，并

且是一个工厂的管理者代表；他向博戈橡塑总

部的质量经理汇报相关工作。

BOGE Rubber & Plastics.

5.8 Management policy and objectives 5.8 管理策略及目的

The BOGE Rubber & Plastics management

policydisseminated at all levels of the organization

and they are accessible to everyone on the Intranet.

Each manager of an organizational unit is responsible

for disseminating and implementing the policy within

his or her organization and for ensuring that all

employees understand and follow the policy.

The BOGE Rubber & PlasticsQuality Representative

will regularly review the implementation and

effectiveness of the quality policy on behalf of the

Management Board and evaluate its continued

appropriateness.

The BOGE Rubber & PlasticsEnvironmentaland

Energy representative will regularly review the

implementation and effectiveness of the

environmental, energy and safety policy on behalf of

the Management Board and evaluate its continued

appropriateness.

Objectives will be established within the

framework of the planning process and

adherence to those objectives will be measured

with appropriate key performance indicators.

博戈橡塑的管理策略根据组织层级不同，有不

同的级别划分，但在内部局域网中对所有员工

开放。

每一个小部门的经理负责在自己的部门/组织

宣贯和实施部门的经营策略，并且确保组织内

所有员工充分理解并且理解和追随经营策略。

博戈橡塑的每个质量管理者代表将代表管理

委员会定期对各部门的质量管理策略进展情

况以及运行的有效性进行评审，并评估经营计

划持续改进的机会。

博戈橡塑的每个能源环境管理者代表将代表

管理委员会定期对各部门的环境、能源以及安

全管理策略进展情况以及运行的有效性进行

评审，并评估持续改进的机会。

管理的目标将在策划过程的框架内进行描述，

并且这些目标将采取适当的关键绩效指标进

行衡量。

6 General Definitions

六一般定义

6.1 Outsourced Processes 6.1 外包过程

The processes, which are performed in

organizational units outside of BOGE Rubber

&Plastics,are defined on a location-specific basis.

那些在博戈橡塑集团以外进行的过程，成为博

戈橡塑工厂的外包过程

6.2 Maintenance of Confidentiality 6.2 保密性

Confidentiality and nondisclosure will be ensured

by using processes e.g. nondisclosure clauses

for employees and nondisclosure agreements for

customers, access restrictions for sensitive

areas, visitor restrictions as well as

nondisclosure conditions for suppliers.

使用过程将确保机密性和保密；如：员工保密

条款，与客户签订的保密协议，关键部位的门

禁管理，限制出入；参观限制以及向供应商保

密的条款。

6.3 Supplier Ratings 6.3 供应商评级

Suppliers (including service providers) will be

rated and selected based on their ability to fulfill

requirements, including quality management

requirements, environmental and

energy managementrequirements as well as other

specific requirements. The quality management

systems of the suppliers will be developed in

accordance with the specifications laid out in

ISO/TS 16949, and the suppliers will be evaluated

at regular intervals.

供应商（包括服务提供者）根据满足公司要求

的能力进行选择和评价，包括质量保证能力，

能源、环境管理的能力以及其他专业的要求

等。应督促和引导供应商质量管理系统逐步向

满足ISO/TS 16949的要求发展，并定期进行

评价。

6.4 Production Part Approval Process 6.4 生产件批准过程

Production part approval processes are

conducted with the customer. If the customer

requires it, the provisions of the production part

approval process (PPAP) of the AIAG or other

customer specific requirements will be fulfilled.

This includes additional approval processes for

“appearance-dependent” parts if they are

specified.

生产件批准过程是与客户共同完成的。若客户

有要求时，采购产品的生产件批准程序(PPAP)

需满足美国汽车工业行动集团以及客户的特

定要求。这包括在指定的情况下，额外采取“外

观检测”的批准程序。

6.5 Product Monitoring and Measurement 6.5 过程的监视和测量

Sample and functional testing will be performed at the

set intervals contractually agreed upon with the

customer. The results will be presented to the

customer if requested.

When using external testing or calibration service

providers, laboratories which meet the ISO/IEC

17025 or comparable standard will be used, or

laboratories that satisfy the requirements of the

customer.

样品及产品的性能检测将根据与客户约定的

时间间隔进行。如果客户要求时，检测结果将

提交给客户。

当采取外部检测以及计量检定时，需选择满足

ISO/IEC 17025或等同标准的实验室来进行，

或者满足客户要求的实验室。

6.6 Preventive Action 6.6 预防措施

In order to determine potential defects and their

causes, different methods are employed at BOGE

Rubber & Plastics. Some of the methods used

are: the compilation of FMEAs, the use of

experience gained with ongoing corrective action

and proposals from idea management,

theperformance of preventive maintenance and

advanced quality planning during project work.

Based upon the results of these methods,

measures to prevent defects are implemented if

为消除潜在不合格以及产生不合格的原因，博

戈橡塑采取不同的措施。这些措施包括：运用

FMEA；根据现在正在执行的纠正措施总结的经

验；以及有经验的人的意见或建议；采取预防

性维修以及项目前期质量策划等。若有需要

时，预防措施需要根据这些预防措施的结果进

行测量。测量的结果需要形成文件记录并评估

措施的有效性。

required. The results of these measures are to be

documented and their effectiveness is to be

evaluated.

7 Additional valid Instructions and

Addenda

七、附加说明及附录

7.1 Additional Instructions7.1 附加说明

In addition to this manual, the process landscapes of

BOGE Rubber & Plasticsas well as process-related

documents, generally in the form of Group

Procedures and Instructions,Local Procedures and

instructions are also valid.

The process landscapes as well asthe related

documents can be accessed on the BOGE Rubber

& PlasticsIntranet (N5).

除了本手册以外，博戈橡塑过程模型以及过程

管理相关的文件（程序文件及过程指导文件、

子公司过程指导文件等）也是有效的。

过程模型以及相关的文件均可在博戈橡塑公

司内部局域网（N5）上查阅到。

7.2Location-specific Addenda 7.2 特定要求

Site-related supplements to the management system

can be prepared in the form of local instructions and

processes. They are not permitted to conflict with the

policies in the higher-level processes and documents

(manual, group procedures etc.), however.

管理体系与基地相关的过程可以在子公司过

程程序文件以及过程指导文件总描述补充。然

而，他们不允许与更高层次的程序和文件(手

册,组织过程等) 相冲突。