酒店岗位英语名称2

酒店岗位英语名称2
酒店岗位英语名称2

综合部comprehensive department 或general department

市场营销部sales & Marketing Division

市场营销总监Director of Sales and Marketing

行政部Rear-Service Department

行政部 ADM.Dept

人事部 HR Dept

人事主任Personnel Officer 人事部经理Personnel Manager

人力资源开发总监Director of Human Resource

行政和人事部 administrative and Human resources department 人力资源及培训部Human Resource & Training Dept.

培训部经理Training Manager 培训主任Training Officer

督导部经理Quality Inspector

总行政办公室Executive Office

行政管家Executive Housekeeper

行政副管家Assistant Executive Housekeeper

办公室文员Order Taker

财务部Accounting

财务总监Financial Controller 财务部经理Chief Accountant

成本部经理Cost Controller 总出纳Chief Cashier

销售部Sales Department

销售部经理Director of Sales、 Sales Manager

销售主任Sales Officer 高级销售代表 Senior Sales Executive

销售代表SalesExecutive销售中心主任Sales Center Supervisor 销售部联络主任Sales Coordinator

资深销售中心预订员Sales Center Senior Reservation Clerk

宴会销售经理Banquet Sales Manager

宴会销售主任Banquet Sales Officer

公关部Public Relation Department

公关部经理Public Relation Manager、 P.R.Manager

公关部主任Public Relation Supervisor公关代表 P.R. Representative

预订部Reservation Department

客务部Room Division

宾客关系主任Guest Relation Officer

客户经理Account Manager 高级客户经理Senior Account Manager 客房总监Director of Housekeeping 客房高级主任Senior Supervisor

楼层主管Floor supervisor

楼层领班Floor Captain 客务主任Guest Relation Officer

客房服务员Room Attendant

前厅部Front Office Department

前厅部经理Front Office Manager

前厅部副经理Asst . Front Office Manager

大堂副理Assistant Manager

礼宾部经理Chief Concierge 礼宾主管Chief Concierger

行李员Bellboy 女礼宾员Door Girl 礼宾司Door Man

管家部Housekeeping Depar

餐饮部Food & Beverage Department

餐饮部经理F&B Manager 餐饮总监F&B Director

西餐厅经理Western Restaurant Manager

中餐厅经理Chinese Restaurant Manager 咖啡厅经理Coffee Shop Manager

餐饮部秘书F&B Secretary 领班Captain 迎宾员Hostess

服务员Waiter ,waitress

传菜Bus Boy, Bus Girl

行政总厨Executive chef 中厨师长Sous Chef(Chinese Kitchen) 西厨师长Sous Chef(Western Kitchen) 西饼主管Chief Baker

康乐部Recreation and Entertainment Department

商场部Shopping Arcade

商场部经理Shop Manager 商场营业员Shop Assistant

工程部Engineering Department

工程总监Chief Engineer

工程部经理Engineering Manager

值班工程师Duty Engineer

保安部Security Department

保安部经理Security Manager

保安部副经理Asst. Security Manager

保安部主任Security Manager

保安员Security Manager

电脑部Electronic Data Processing Dept

电脑部经理EDP Manager

资深美工Senior Artist 美工Artist

采购部 Purchasing Dept.

采购部经理Purchasing Manager 采购部主管Purchasing Officer

总经理General Manager 常务副总经理Deputy General Manager 接待主管Chief Concierge 接待员Receptionist

车队主管Chief Driver

出租车订车员Taxi Service Clerk

洗衣房经理Laundry Manager

GM---GENERAL MANAGER 总经理

DGM---DUTY GENERAL MANAGER 副总

DOR---DIRECTOR OF ROOMS 客务部总监

AM---ASSISTANT MANAGER 大堂经理(住店时投诉可以找的人)FIN---FINANCE 财务部

DOF---DIRECTOR OF FINANCE 财务总监

DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部

FOM---FRONT OFFICE MANAGER 前厅部经理

FD---FRONT DESK 前台

CONC---CONCIERGE 礼宾部

BC---BUSINESS CENTER 商务中心

F&B---FOOD&BEVERAGE 餐饮部

ENG---ENGINEERING 工程部

HK---HOUSEKEEPING 客房部

HR---HUMAN RESOURCES 人力资源部

酒店各职位英语名称

酒店各职位英语名称 董事长:Director 收银主管:Cashier Officer 总经理:General Manager 信贷主管:Loan Officer 总经办:Executive Office 应付主管:Payable Officer 总经办主任:Director of Executive Office 应收主管:Receivable Officer 车队长:Chief Driver 会计主管:Accounting Officer 行政干事:Executive Affairs 成本主管:Cost Control Officer 医生:Doctor 仓库主管:Storeroom Officer 司机:Driver 收货主管:Receiver Officer 文员:Clerk 采购主管:Purchasing Officer 护士:Nurse 电脑工程师:Computer Engineer 查核员:Auditor 财务部:Financial Division 收货员:Receiver 财务部总监:Financial Controller 收银员:Cashier 财务部经理:Chief Accountant 信贷员:Creditor 电脑部经理:EDP Manager 应付员;Payable Clerk 查核部经理:Auditing Manager 会计:Accouter 会计部经理:Accounting Manager 出纳员:Teller 成本部经理:Cost Controller 工资员:Payroll Control 采购部经理:Purchasing Manager 成本员:Cost Control 查核主管:Auditing Officer 仓管员:Storeman 电脑操作员:Computer Operator 采购员:Purchaser 人事培训部Human Resources & Training Division 人事培训部总监:Human Resources Director 市场营销部;Sales & Marketing Division 人事部:Personnel Department 市场营销部总监:Director of Sales and Marketing 培训部:Training Department 销售部经理; Sales Manager 人事部经理:Personnel Manager 销售部副经理:Asst. Sales Manager 培训部经理:Training Manager 高级客户经理:Senior Clients Manager 人事助理兼后勤总务: Personnel Officer 策划经理:Planning Manager 培训部主任(人事干事):Training Officer 公关部经理; Public Relations Manager 人事文员:Clerk 销售主任:Sales Officer 翻译兼英语教师:English Translator & Teacher 公关主任:Public Relations Officer 文员:Clerk 员工餐厅主管:Staff Canteen Supervisor 员工餐厅领班:Staff Canteen Captain 房务总监:Rooms Division Director 厨师:Cook 前厅部:Front Office Department 厨师助理:Cook Assistant 管家部:Housekeeping Department 员工宿舍领班:Staff Dormitory Captain 前厅部经理:Front Office Manager 宿舍管理员:Staff Dormitory Keeper 接待处经理:Reception Manager

酒店礼宾部常用英语(全面版)

酒店礼宾部常用英语汇编重要词汇: 礼宾部 Concierge 行生 Bell man 门童 Doorman 行 Luggage 行架 Luggage rack 行存放处 Luggage Depository 行车 Baggage trolley 司机 Driver 电梯 Elevator 洗手间 Toilet 机场 Airport 火车站 Railway station 商场 Shopping center 超市 Super market 小费 Tip 雨伞 Umbrella 接机服务 Pick-up 行寄存 Check baggage 叫早服务 Morning call 自助早餐 Buffet breakfast 往前直走 Straight on 常用词汇: 五星级酒店 Five-star hotel 前厅部 Front office department 总台 Front desk 总机 Operator 商务中心 Business center 游泳池 Swimming pool 西餐厅 Western restaurant 中餐厅 Chinese restaurant 大堂吧 Lobby lounge 桑拿 Sauna 会议室 Meeting room 停车场 Parking lot 总经理 General manager 经理 Manager 大堂副理 Assistant manager [AM]

宾客关系主任Guest relation officer [GRO] 主管 Director 领班 Supervisor 楼层服务员Room waiter 总台接待 Receptionist 维修人员 Repairman 货币兑换change money 明信片postcard 洗衣袋Laundry bag 小心轻放Handle with Care 请勿倒立Keep Top Side Up 常用句子 1.Are these your baggage? 这些是您的行吗? 2.Is this everything, sir? 这是全部东西吗,先生? 3.May I take them for you? 我来帮您拿好吗? 4.Let me help you with your luggage.让我来帮您吧。 5.I hope I'm not disturbing you.我希望没有打扰您。 6.Just a moment, madam. I'll bring them to you right away. 等一会儿,夫人。我马上送来。 7.The bellboy will show you to your room, sir. 先生,行生会送您到房间的。 8.Here is your room key. 给您房间钥匙。 9.You may leave your luggage in the Concierge. 您可以把行放在礼宾部。 10.Would you like to check your luggage here? 您要寄存行吗? 11.Don’t worry, your luggage will be sent up at once. 别担心,您的行很快就会送上去的。 12.When you check out, please call NO.6849 and we’ll help you with your luggage immediately. 如果您要

酒店各部门英文

酒店各部门英文 housekeeping dept 客房部 参考资料如下: 董事总经理Managing Director 经济师Economist 总经理General Manager 副总经理Deputy General Manager 驻店经理Resident Manager 总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary 总经理室Executive Office 机要秘书Secretary 接待文员Clerk 副总经理Vice General Manager 总经理助理Assistant to General Manager 总经理秘书Secretary to general Manager 行政秘书Executive Secretary 行政助理Administrative Assistant 人力资源开发部Human Resources Division 人事部Personnel Department 培训部Training Department 督导部Quality Inspection Department 计财部Finance and Accounting Division 财务部Accounting Department 成本部Cost-control Department 采购部Purchasing Department 电脑部E.D.P. 市场营销部sales & Marketing Division 销售部Sales Department 公关部Public Relation Department 预订部Reservation Department 客务部Room Division 前厅部Front Office Department

酒店各职位英语名称

酒店各职位英语名称

酒店各职位英语名称 董事总经理Managing Director 经济师Economist 总经理General Manager 副总经理Deputy General Manager 驻店经理Resident Manager 总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary 总经理室Executive Office 机要秘书Secretary 接待文员Clerk 副总经理Vice General Manager 总经理助理Assistant to General Manager 总经理秘书Secretary to general Manager 行政秘书Executive Secretary 行政助理Administrative Assistant 人力资源开发部Human Resources Division 人事部Personnel Department 培训部Training Department 督导部Quality Inspection Department

计财部Finance and Accounting Division 财务部Accounting Department 成本部Cost-control Department 采购部Purchasing Department 电脑部E.D.P. 市场营销部sales & Marketing Division 销售部Sales Department 公关部Public Relation Department 预订部Reservation Department 客务部Room Division 前厅部Front Office Department 管家部Housekeeping Department 餐饮部Food & Beverage Department 康乐部Recreation and Entertainment Department 工程部Engineering Department 保安部Security Department 行政部Rear-Service Department 商场部Shopping Arcade

酒店礼宾部常用英语对话,值得收藏!

酒店礼宾部常用英语对话,值得收藏! 泛瑞翻译 一、门童英语 Goodmorning, sir. Welcome to our hotel. 早上好,先生,欢迎光临。 Goodafternoon, madam. Are you going to check in? 下午好,女士,您打算登记入住吗? Pleasecheck in at the reception desk in the lobby. 请到大堂接待处登记。 Wouldyou like a taxi? 您想叫出租车吗? Whereare you going, sir? 先生,您打算去哪里? Ittakes about ten minutes by taxi. 坐出租车大约要10分钟。 Just amoment, please. I’m sure a taxi will be available in a few minutes.请稍等,过几分钟就会有出租车的。 There’sparking space in the garage. 停车场有空位。

Parkingis free for guests of the hotel. 宾客免费停车。 If youdon’t know how to come back, give us a call. 如果您不知道怎么回来,可以给我们打电话。 Have apleasant trip, sir. 先生,祝您旅途愉快。 二、行李员英语 May Itake your luggage for you? 我来帮您拿行李,好吗? Just amoment, please. I’ll bring a luggage cart. 请稍等一下,我去推一辆行李车来。 Don’tworry, sir. Your luggage will be sent up at once. 先生,别担心,您的行李很快就会送上去。 Whenyou check out, please call number 32 and we’ll help you with your luggageimmediately. 如果您要离店,请拨打32,我们会马上帮您运送行李。 Howmany pieces of luggage do you have? 请问您有几件行李?

2021年酒店面试的英语问题及答案

酒店面试的英语问题及答案 导语:酒店的英语问题有哪些?以下是精心为大家的有关酒店面试的英语问题及答案,希望对大家有所帮助,欢迎阅读。 1、你喜欢和什么样的人/经理一起工作? What kind of people/manager do you like to work with? 这个问题主要是看你能否融入这个团队,同时,你喜欢一起工作的人通常往往是你本身性格的一个折射,意思就是你喜欢一起工作的人往往性格和你相似,所以这个时候面试人也想要知道你是如何看自己。如果你面试国际性的酒店,往往可以说I like working with people who are open-minded, active and easy-going(这只是一个例子),也可以按照自己的性格以及你面试的岗位回答。 2、如果我酒店雇用你,你觉得可以为酒店带来什么样的贡献? What kind of value/contribution will you bring in if you join our hotel? 可以大胆谈谈自己的优势,尤其是根据自己的。可以说:If I get chance to join XXX hotel, I believe that my rich

experiences in XXX(擅长的方面) can bring extra value to XXX hotel. Because/Since...(因为...谈自己以前的经历). 这个问题的关键是你能说出个一二来,而且面试官想要知道你是否知道自己的优势在哪。 3、How would you handle difficult or fussy customers? 你是如何应对麻烦或者挑剔的客人的? 这个问题算是酒店面试最常见问题之一了。其实关于应对挑剔麻烦的客人,你的回答可以遵循以下6个关键词来组织自己的语言,然后还可以举一个以前发生过的例子,来证明你指导如何应对麻烦和挑剔的'客人。 *Respect/尊重 *Empathy/同理心,站在客人的角度思考(I will put myself in the customer's shoes, and try to see the situation from his/her perspective) *Listen/倾听

酒店各部门职位英文名

市场营销部sales & Marketing Division 销售部Sales Department 公关部Public Relation Department 预订部Reservation Department 客务部Room Division 前厅部Front Office Department 管家部Housekeeping Department 餐饮部Food & Beverage Department 康乐部Recreation and Entertainment Department 工程部Engineering Department 保安部Security Department 行政部Rear-Service Department 商场部Shopping Arcade 人力资源开发总监Director of Human Resources 人事部经理Personnel Manager 培训部经理Training Manager

督导部经理Quality Inspector 人事主任Personnel Officer 培训主任Training Officer 财务总监Financial Controller 财务部经理Chief Accountant 成本部经理Cost Controller 采购部经理Purchasing Manager 采购部主管Purchasing Officer 电脑部经理EDP Manager 总出纳Chief Cashier 市场营销总监Director of Sales and Marketing 销售部经理Director of Sales 公关经理P.R.Manager 宴会销售经理Banquet Sales Manager 销售经理Sales Manager 宴会销售主任Banquet Sales Officer

酒店面试的英文自我介绍

酒店面试的英文自我介绍 i am . i was born in . i graduate from senior high school and major in english. i started learning english since i was 12 years old. my parents have a lot of american friends. that’s why i have no problem communicating with americans or others by speaking english. in my spare time, i like to do anything relating to english such as listening to english songs, watching english movies or tv programs, or even attending the activities held by some english clubs or institutes. i used to go abroad for a short- term english study. during that time, i learned a lot of daily life english and saw a lot of different things. i think language is very interesting. i could express one substance by using different sounds. so i wish i could study and read more english literatures and enlarge my knowledge.

酒店各部门英文缩写

酒店各部门英文缩写 总经理办公室:GM 人力资源部:HR 财务部:FN 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M 市场传讯部MC Marketing Communications DEPARTMENT 酒店各职位英文缩写 GM---GENERAL MANAGER 总经理 DGM---DUTY GENERAL MANAGER 副总 DOR---DIRECTOR OF ROOMS 客务部总监 AM---ASSISTANT MANAGER 大堂经理 DOM---DIRECTOR OF SALES&MARKETING 销售部总监 FO---FRONT OFFICE 前厅部 FOM---FRONT OFFICE MANAGER 前厅部经理 CON---CONCIERGE 礼宾部 BC---BUSINESS CENTER 商务中心 F&B---FOOD&BEVERAGE 餐饮部 ENG---ENGINEERING 工程部 HR---HUMAN RESOURCES 人力资源部 FN---FINANCIAL DEPARTMENT 财务部 FC---FINANCIAL CONTROLLER财务总监 行政总厨 A.T.K Administrative total kitchen

收益管理经理 Revenue Manager RECP---RECEPTION 接待处 HSKP---HOUSEKEEPING DEPARTMENT客房中心酒店职位英语 董事长 Board Chairman (Director) 董事总经理Managing Director 经济师Economist 首席会计师 Chief Accountant 总经理General Manager 副总经理Deputy General Manager (Vice) 驻店经理Resident Manager 总经理行政助理Executive Assistant Manager 总经理秘书Executive Secretary 总经理室Executive Office (G.M office) 机要秘书Secretary 接待文员Clerk 副总经理Vice General Manager 总经理助理Assistant to General Manager 总经理秘书Secretary to General Manager 行政秘书Executive Secretary 人力资源部Human Resources Division 人事部Personnel Department 培训部Training Department 质检部Quality Inspection Department 员工关系部 Staffing Relationship Department 人力资源开发总监Director of Human Resources 人事培训经理P&T Manager 人事部经理Personnel Manager 培训部经理Training Manager 质检部经理Quality Inspection Manager

酒店英语:五星级酒店的各个部门名称中英文对照(上)

美联英语提供:酒店英语:五星级酒店的各个部门名称中英文对照(上) 导学:我们都知道五星级酒店是所有酒店里更加高档、奢华的一类,而且里面的部门众多,非常复杂,下面美联小编就来给大家介绍酒店英语-五星级酒店的各个部门名称中英文对照,希望对你有所帮助。 酒店各部门英文缩写 总经理办公室:GM 人力资源部:HR 财务部:FN 餐饮部:F&B 客房部:HSKP 工程部:ENG 保安部:SEC 康乐部:ENT 前厅部:FO 销售部:S&M 市场传讯部MC Marketing Communications DEPARTMENT 酒店各职位英文缩写 GM---GENERAL MANAGER 总经理 DGM---DUTY GENERAL MANAGER 副总 DOR---DIRECTOR OF ROOMS 客务部总监 AM---ASSISTANT MANAGER 大堂经理

DOM---DIRECTOR OF SALES&MARKETING 销售部总监FO---FRONT OFFICE 前厅部 FOM---FRONT OFFICE MANAGER 前厅部经理 CON---CONCIERGE 礼宾部 BC---BUSINESS CENTER 商务中心 F&B---FOOD&BEVERAGE 餐饮部 ENG---ENGINEERING 工程部 HR---HUMAN RESOURCES 人力资源部 FN---FINANCIAL DEPARTMENT 财务部 FC---FINANCIAL CONTROLLER财务总监 行政总厨 A.T.K Administrative total kitchen 收益管理经理Revenue Manager RECP---RECEPTION 接待处 HSKP---HOUSEKEEPING DEPARTMENT客房中心 酒店职位英语 董事长Board Chairman (Director) 董事总经理Managing Director 经济师Economist 首席会计师Chief Accountant

前台常用英语100句

酒店总机常用英语及技巧 一、接听外线电话: 2)电话铃响三声接起,中英文清晰报出酒店名称: 早上好,龙轩大酒店。请问有什么可以帮到您! Good morning, LonSun hotel. How may I assist you ! 2) 转接时,对来电方: 请稍等!Hold on, please ! 3) 电话占线时: 对不起,电话占线,请您稍后再拨。 Sorry, the line is busy , please call back later ! 4) 转入电话无人接时: 电话没人接,您是否需要留宿? There’s no answer. Would you like to leave a message ? 5) 转入客房电话: A 请问您找哪位?Who would you like to speak to ? B 对不起,没有这个姓名的客人。 Sorry, there’s no guest with that name. C 您能告诉我他是住客还是访客? Excuse me for asking but is he a visitor or a botel guest? 6) 内容没听清或不确定时: A 请您再说一遍好吗? Would you like to repeat the number ? B 请您大声一点好吗? Could you speak a little louder , please ?

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