外贸函电句型整理.

Chapter Two Establish Business Relations第二章建立业务联系

? 1. Self-introduction 自我介绍

（1）We are… 我们是(we are pleased to inform you that we are…)

（2）This is to introduce… as…现介绍…为…(we have the pleasure to introduce…as… )

（3）We write to introduce… as…写信介绍..为…

(4) Our company is specialized in 我们专营…

Examples:

? We are an experienced exporting company dealing primarily in computers and have good connections with local manufactures.

? We are pleased to inform you that we are well established as a large importer of camer as in China. ? This is introduce/We write to introduce ourselves as one of the largest textile importers in our country. ? We have handled this commodity for more than 30 years and have connections all over the world. ? 2. Source of information 信息来源

（1）The name and address of your company has been given us by…

由…方提供给我们贵公司的名称和地址

（2）We have your name and address from…我们从…处得知贵方名称和地址

（3）We owe your name and address to…我们由…方得知贵方名称和地址

（4）Through the courtesy/On the recommendation of… 承蒙…介绍,…

Examples

? The name a nd address of your company has been given us by the Bank of China in Taiyuan. ? We have your name and address from the British Chamber of Commerce.? We owe your name and address to Zhejiang’s Trade Directory.

? Through the courtesy/On the recommendation o f Johnson Co., Ltd. in your city, we are given to understand that you are one of the leading importers of light industrial products in your country. ? 3. Initial intentions初步意向

（1）to establish business relations with… (to establish a business relationship with… )与…建立业务关系

（2）to enter into business relations with …同上

（3）to desire to expand the business with 渴望与...拓展业务关系.

Examples

We wish to establish business relations with you for the sale of our products in your country.

We are willing to enter into business relations with you by equality and mutual benefit.

Specializing in the export of Chinese foodstuffs, we desire to expand the business with you.

? 4.References 参阅提示

(1)As to our credit standing, please refer to …,who , we feel , will be glad to furnish you with any

information you require.就我方信用情况,请询问…,我想对方会很高兴向贵方提供你们需要的任何信息.

(2)…Bank in your city will give you any information concerning our credit standing.

贵地某银行可以提供有关我方的资信情况.

(3) Our bankers are ….我们的银行是…

Examples

? As to our credit standing, please refer to the Industrial and Commercial Bank of China, who , we feel , will be glad to furnish you with any information you require.

? The Bank of China in your city will give you any information concerning our credit standing. ? Our bankers are the Agricultural Bank of China, Beijing Branch.

? 5. Actions and Requests行动和要求

? (1) For your reference, we enclose our latest catalogue and price list. 随函附上最新的产品目录及价格单供你方参考.

? (2) Enclosed are our catalogue and price list covering the complete line of our goods.

随函附上涵盖我们全部商品的目录和价格单.

? (3)To give you a general idea of …, we are sending you, under separate cover, a brochure and a price list.为了让贵方对…有一个总体了解,我们将另函寄发一本宣传册及价格单.

? (4) We appreciate sth./your doing sth.对于贵方…我们将十分感激

? (5) We are thankful/grateful to you for sth.同上W e would be most grateful if you …? (6 ) Please let us have all necessary information regarding your products for export.请提供给我们你方出口产品的所有必要信息.

? Examples:

? We appreciate your forwarding the latest catalogue and price list.

? We are thankful/grateful to you for informing us your specific requirements.

? We would be most grateful if you could provide us with a list of reliable business firms in your area, which might be interested in our products.

? 6.Expectation 期待

? (1) Thank you in anticipation for your fa vorable cooperation and assistance to the above.对贵方的良好协作事先表示感谢.

? (2) We are looking forward to your early reply.期望贵方早日答复.

? (3) We shall be glad to hear from you .期盼您的回复.

? (4) Your early reply would be very much appreciated.对贵方的尽早答复将不胜感激. Chapter Three Inquiries询盘

? 1.Interest and Desires (兴趣和需求)

? to be interested in sth. /to be of interest to sb.对…感兴趣 to take/have/feel interest in sth. ? to be in the market for sth. 要购买…

? to be in urgent/great need of sth. 急需…

? Examples

? 1.Your products are of great interest to one of our clients in Shanghai, who wishes to have your quotations for the items described below. ? 2.We take interest in your Canned Goods and wish to have the catalogues.

? 3.We are in the market for the Mechanical Toys illustrated in your catalogue.

? 4.We are in urgent need of Frozen Rabbit you displayed in this exhibition.

? 2.Enquires (询盘)

? to enquire for 询购to make (send, fax, cable…) an enquiry for询购

? to have( receive) an enquiry for 有…的询盘 to quote sb. a price for/on 就…报价给… ? to state( indicate)…表明

? Examples

1.A client of mine enquires for 100 cases Black Tea.

2.After receipt of your catalogue, we’ll make enquiry for the items which are of interest to us.

3.We have an enquiry for 50 tons of Chemical Fertilizer. May I please have your latest price list and catalogue?

4.Please quote your best CIF Singapore prices for each of the following items, inclusive of our 3% commission.

5.When quoting, please state your terms of payment and discount you should allow on purchase of quantities of not less than 100 dozen of individual items.

Exercises

? 1.我们上海的一位客户对你们的产品很感兴趣.

? 2.我们对你们目录中说明的机械玩具有需求.

? 3.我们急需你们此次展会上展出的冻兔.

? 4.收到你们的产品目录后,我们会针对感兴趣的产品进行询价.

? 5.请对以下每项产品报最低的CIF新加坡价,含3%佣金.

? 6.报价时请表明结算方式及所能提供的折扣.

? 1.We take interest in your Canned Goods and wish to have the catalogues.

? 2.We are in great need of your lowest quotations for Frozen Rabbit.

? 3.A client of mine enquires for 100 cases Black Tea.

? 4. Please quote your lowest FOB Shanghai prices for 1000 boxes of Chocolates, indicating terms of payment and delivery schedule.

Chapter Four Offers 发盘

? 1.提及对方来信

(1)to thank you for your enquiry for..感谢你方对某产品的询价

(2)in reply (to one’s enquiry)兹回复（某人询盘）

(3)to welcome your enquiry of/dated欢迎你们…日的询盘

Examples

1.We thank you for you enquiry for our products dated Mar. 10th.

2.In reply to your inquiry of Nov. 14th, subject to your reply here within one month, the following offer:

3. Welcome your enquiry of March 5th, 2011, and we have pleasure in offering you at HKD 11000 per M/T FOB Hong Kong

? 2.报价

(1)to offe r sb. firm for quantity of sth. at…price 以…的价格向某人报某物的实盘

(2)to offer somebody something FOB ,CIF, etc.同上

(3)to make sb. a firm offer on CIF/FOB/CFR…basis 给某人以…价格报价

Examples

? 1. We offer you firm for 300 sets of Microwave Ovens at USD35.00/Set CIF Karachi.

? 2. Please offer us 150 dozens Chinese Cotton Underwear CIF Hong Kong.

? 3. We are making you a firm offer on CFR Rotterdam basis.

3.效力及有效期

(1)without engagement (obligation) 不受约束 (2)subject to our final confirmation以我方最后确认为准

(3)subject to goods being unsold以货物未售出为有效 (4)for your reference供你方参考

(5) subject to your reply reaching us by (before)…以你方在…前复到有效

(6) subject to your reply (acceptance )reaching us within … days 以你方在…日内复到有效

(7) This offer is firm (valid, good, open, effective) for … days.该盘有效期为…天Examples

1.We make you the offer without engagement

2. This offer is subject to our final confirmation.

3.This offer is firm for 10 days.

4. We confirm having faxed you a firm offer for the following goods, subject to your reply reaching us by April 6th.

5.This offer is firm, subject to your reply reaching us within 10 days.

Translation

1.感谢你方三月十日对我方产品的询购。

2.该发盘有效期为10天

3.我们确认已向贵方传真下列商品的实盘，以4月5日前复到有效。

4.兹回复，我方现报价如下，以你方在一个月内回复有效。

5.由于在展会上收到了大量订单，我们不能保证在三个月内交货。

6.兹通知我们已报的是最低价不会考虑任何还价。

7.我们希望在几天内就收到你们的订单，这样可以把你们的订单安排到我们最早的生产计划里。

1. We thank you for your enquiry dated Mar. 10th for our products.

2. This offer is valid/good/firm/open for 10 days.

3. We confirm having faxed you a firm offer for the following goods, subject to your reply reaching us by April 5th.

4. In reply, we are making you, subject to your reply reaching us within one month, the following offer:

5. Owing to the large orders we have taken at the exhibition we cannot promise delivery within three

months.

6. Please note that we have quoted you our competitive price and are unable to entertain any counter offer.

7. We hope that we may have your order within the couple of days so that we can put your order in our

earliest product schedule.

CHAPER FIVE COUNTER OFFERS还盘

? 1.Regret your inability为不能接受对方报价表示遗憾

1)Although…, we regret( to state) that…虽然…，我们很遗憾（的说）…

2)While/Much as…, we are regretful that…虽然…，我们很遗憾…

Examples

1.Although we appreciate your prompt offer, we very much regret to state that our end-users here find your price out of line with the prevailing market.

2.While we appreciate your intention, we are regretful that we cannot entertain any fresh orders for the article at present, due to heavy demand for the goods.

? 2.Counteroffer还盘

(1)to counteroffer还盘 (2)to make a counteroffer还盘

(3)be out of lin e with the market …与市场不一致

(4)cann’t/be unable to entertain business at…price 不能考虑按…价格成交

(5) not to see one’s way clear 不能做…

Examples

1.To step up the trade, we counteroffer as follows, subject to your confirmation reaching us before the end of April:

2. Much to our regret, we cannot entertain business at your price, since it is out of line with the prevailing market.

3.We are regretful that we can’t see our way clear to entertain your counter-offer, as the price we quoted is quite realistic and reasonable.

VI Translation

1.虽然对你们的及时报价表示感激，但很遗憾我们的最终用户觉得你们的价格与现行市价不相符。

2.为了促进贸易，我们做出以下还盘，以你方确认于四月底之前到达我方为准。

3. 很遗憾我们不能接受你方还盘,因我们所报的价格非常实际合理。

4.由于市场疲软，我们希望你们充分考虑一下我们的还盘。

5. 有信息显示你们产品的价格比邻国的高出18%。

6.由于市场仍然坚挺且呈上升趋势，我们建议你们充分利用这个对你方有利的市场行情。

1.While we appreciate your prompt offer, we very much regret that our end-users here find your price out of line with the prevailing market.

2. To step up the trade, we counteroffer as follows, subject to your confirmation reaching us before the end of April:

3. We are regretful that we can’t see our way clear to entertain your counter-offer, as the price we quoted is quite realistic and reasonable.

4. As the market is declining, we hope you will consider our counteroffer most favorably.

5. There is some information indicating that the price of your products is 18% higher than of your neighboring countries’ origin.

6. As the market is still firm with an upward tendency, we would suggest that you take full advantage of the

market in your interest.

Chapter Six Conclusion of Business交易的达成

? 1.Reply to orders/offers回复订单或发盘

(1)to accept one’s order/offer 接受某人订单/发盘

(2)to confirm acceptance of one’s order/offer确认接受某人订单/发盘

(3)to confirm having placed with you the following order:确认已向贵方订购如下:

(4)to sign and return one copy of…for one’s file签退一份…供某人存档

Examples

? 1. We are pleased to accept your order dated Aril 5th.

? 2. We confirm acceptance of your order at your revised price.

? 3. We confirm having placed the order with you for 7000 tons coal on the following terms and conditions: ? 4. Please sign and return one copy of S/C No.123 for our records as soon as possible. ? 2.Execution of an order/a contract执行订单或合同(1)to execute (fulfill) an order/a contract 执行订单/合同(2)to work on an order/a contract 同上

(3)to ensure the fulfillment of an order/a contract 保证订单/合同的执行

? 3. Emphasizing 强调

(1)As…, we find it necessary to stress the importance of 由于…,我们觉得有必要强调…的重要性

(2)Emphasis has to be laid on the point that.. 需强调的一点是…

Examples

? 1.We assure that we will fulfill the obligation of the contract.

? 2.As we are in urgent need of the goods, we find it necessary to stress the importance of making punctual shipment within the validity of the L/C.

Translation

? 1.随函附上我们的购货确认书一式两份。请尽早将一份签字并回寄给我们以供存档。? 2.非常感谢贵方同意给予我们5%的降价。

? 3.按照你方要求，我们将于五月初安排中国银行广东分行开立以你方为受益人的相关的不可撤销信用证。? 4.由于急需货物，我们有必要强调一下，按照信用证有效期内按时安排装运很重要。? 5.如果该批货最终使我们十分满意，大批订单将随之而来。

? 6.如果数量超过1000套，你们将会获得3%的折扣。

? 7. 我们确认已向贵方按下列条件订购7000吨煤。

? 8.我们保证会履行合同中的义务。

? 1. Enclosed please find our Purchase Confirmation in duplicate. Please sign and return one copy back to us for our file at your earliest convenience.

? 2. We appreciate your allowing us a 5% reduction in price.

? 3. At your request, we will arrange for the establishment of the relevant irrevocable L/C with Bank of China in Guangdong in your favor at the beginning of May.

? 4. As we are in urgent need of the goods, we find it necessary to stress the importance of making punctual shipment within the validity of the L/C.

? 5. If the shipment turns out to our entire satisfaction, substantial orders will follow. ?

6. A discount of 3% will be allowed, if the quantity is more than 1000 sets.

? 7. We confirm having placed the order with you for 7000 tons coal on the following terms and conditions: ? 8. We assure that we will fulfill the obligation of the contract. CHAPTERSEVENTERMSofPAYMENT第七章结算方式

? 1.Urging Establishment of L/C催证

? to expedite/rush (the establishment of) an L/C加速开立信用证

? to enable sb. to effect shipment 使某人能发货

?to conform to…与…一致

?hold sb. responsible for…要某人对…负责

Examples

1.Please expedite the L/C ASAP so as to enable us to effect shipment within the stipulated time limit.

2.Please see to it that the L/C stipulations conform strictly to the terms of the contract so as to avoid subsequent amendment.

3. If you fail to open the relevant L/C before May 10th, we shall hold you responsible for any loss we may suffer.

2.Establishment of L/C开证

(1) to arrange to issue/open/establish an L/C 安排开立信用证

(2) to make arrangement with sb. to open/establish an L/C 安排某人开立信用证

(3) to establish/open an L/C with通过银行开立信用证

(4) to draw a draft on sb.向某人开立汇票

Examples:

1. We shall be very glad if you arrange to open for our account an irrevocable L/C for the amount of USD4,000 in favor of ABC Co..

2. Please see to it that you make arrangement with your bank to establish the relevant

L/C before May 15th.

3. We write to inform you that we have established the L/C with Bank of China in your favor.

4. You have authority to draw a 60 days draft on our bank against this credit for the amount of your invoice.

3. Choice of Terms of Payment 选择付款条款

?payment by…用…方式支付

?under (on)…terms 按…方式

?on…basis 按…方式

? to make an exception( or as an exceptional case)破例

?to remit…by 以…方式汇款

Example

1. We accept/adopt payment by D/P at sight.

Our usual terms of payment are by L/C.

We would like to make payment by T/T in advance.

2. We regret that we are unable to consider your request for payment under D/A terms.

3. In view of our long business relation, we will make an exception to our rules and accept payment on D/P basis.

4. In order to save a lot of expenses on opening L/C, we will remit you the full amount by T/T when the goods purchased by us are shipped on board.

Translation and conversion

1. 请尽早加速开立信用证以使我们能在规定的期限内安排装运.

2.如果在五月十日前还没有开出相关信用证,我们将要求你们对就此所导致的损失负责.

3.请确保在五月十五日之间安排你方银行开立相关信用证.

4.考虑到我们长期的合作关系,我们破例接受采用D/P方式结算.

5.我们想采用电汇预付来结算.

1.Please expedite the L/C ASAP so as to enable us to effect shipment within the stipulated time limit.

2. If you fail to open the relevant L/C before May 10th, we shall hold you responsible for any loss that we may suffer from it.

3. Please see to it that you will make arrangement with your bank to establish the relevant L/C before May 15th.

4. In view of our long business relation, we will make an exception to our rules and accept payment on D/P basis.

5. We would like to make payment by T/T in advance.

Chapter Eight L/C Amendment信用证的修改

1.Amendment of L/C改证

(1) to find discrepancy 发现不符点

(2) not to conform to/with …与…不相符

(3) to make amendment 修改

(4) to amend…as 将…改为

(5) to amend…(so as) to read 将…改为

(6) to increase (reduce)…to 将…增加（减少）到

(7) to delete (insert)…删去（加上）

(8) ……是…而不是…

2. Extension of L/C展证

(1) to extend…to将…延长至

(2)to ask for extension of…要求延长…

(3)to have sth. extended until…将…延至

Examples:

1.We have received your L/C No.730 under Contract No.123. On checking up the clauses, we have found the following discrepancies in it.

2….,but we regret to say that the following two points do not conform to the terms stipulated in the contract.

3.According to the L/C we received, the payment was to be made at 60 d/s. But it should be made at sight as per the contract. Therefore please make amendments to the L/C as stated.

4.Please amend the L/C as allowing partial shipment.

5.Please amend the amount of the L/C to read “ 2% more or less”.

6.Please reduce the quantity to 150 cases instead of 155 cases.

7.Please delete the clause “by direct steamer” and insert the wording “Transshipment and partial shipment are allowed”

8.Shipment is to be made during June/July instead of “on or before 30 June”.

9.Please extend the shipment date and validity of your L/C to May15 and June 1 respectively, thus enabling us to effect shipment of goods.

10.We are faxing you today calling for a ten-day extension of the L/C covering your Order No.371 for 30 M/T Activated Carbon.

11.Please have the L/C No.419 extended until June 4 so that we may make shipment without fail.

Please check the L/C with the contract below and then write a letter to ask for the amendment to the L/C. ? 所给信用证：

Copenhagen Bank

Date: Jan.4,2011

To: Bank of China, Beijing

we hereby open our irrevocable Letter of Credit No.112235 in favor of China Trading Corporation for account of Copenhagen Import Company up to an amount of GBP 1455.00(SAY POUND STERLING ONE THOUSAND FOUR HUNDRED AND FIFTY FIVE ONLY) for 100% of the invoice value relative to the shipment of:

150 m/t of Writing Paper Type 501 at GBP 97 per m/t CIF Copenhagen as per your S/C No. PO-5476 from Copenhagen to China port.

Drafts to be drawn at sight on our bank and accompanied by the following documents marked “x”:

(x) Commercial Invoice in triplicate;

? (x) Bill of Lading in triplicate made out to order quoting L/C No.112235, marked FREIGHT COLLECT; ? (x) One original Marine insurance Policy or Certificate for All Risks and War Risk, covering 110% of the invoice value, with claims payable in Copenhagen in the currency of drafts.

? Partial shipments and transshipment are prohibited.

? shipment must be effected not later than 31 March 2011.

? This L/C is valid at our counter until 15 April 2011.

PO-5476合同主要条款：

? Seller：China Trading Corporation

? Buyer：Copenhagen Import Company

? Commodity：Writing Paper

? Type：501

Quantity：150 m/t

? Unit price：GBP 97 per M/T CIF Copenhagen

? Total amount：GBP 14550.00

? Shipment：before Mar.31,2011 from China port to Copenhagen

? Insurance：the seller should insure against All Risks and War Risk for 110% of the invoice value ? Payment：by an irrevocable L/C payable by a sight draft to reach the seller one month before shipment and remain valid for negotiation in China till the 15 days after shipment.

Dear Sirs,

While we thank you for your L/C No.112235, we regret to say that we have found some discrepancies. You are, therefore, requested to make the following amendments:

1. The amount both in figures and in words should respectively read GBP 14550.00 (SAY POUND STERLING FOURTEEN THOUSAND FIVE HUNDRED AND FIFTY ONLY);

2. “From Copenhagen to China port” should read “From China port to Copenhagen” ;

3.The Bill of Lading should be marked “Freight Prepaid” instead of “Freight Collected”;

4. Delete the clause “Partial shipments and transshipments prohibited”;

5. “This L/C is valid at our counter” should be amended to read “This L/C is valid at your counter”. Please confirm the amendment by fax as soon as possible.

Yours faithfully,

XXX

Chapter Nine Packing And Marks包装和唛头

1.Packng (包装)

(1)to be packed in ( cartons, bags…),…to…(货物)包装在（纸箱、袋子…）里，每…装… （箱、袋等）

(2)to have sth. packed in 将某物装…

(3)to be lined with 内衬…

(4)to stand ( endure, withstand, put up with) 承受，经受

(5)to be susceptible to ( breakage, damage by moisture, heat or rust) 易于（破损、潮损、热损或锈损等）

(6)to be assorted 被搭配

Examples:

1.Our Raincoats are now packed each in a polythene bag, and then in a cardboard box, 120 boxes to a carton.

2. Garments packed in the cartons lined with plastic paper are not susceptible to damaged by. moisture.

3.The package for export goods should be strong enough to stand rough handling during transit.

4. Our towels are packed in cardboard boxes each containing 12 with red, yellow and white equally assorted, 24 boxes to a carton.

2.Marking（刷唛）

(1)to mark 刷上，刷唛

(2)to be stenciled or printed (with…)被印上…

(3)to have the marking 标上…,有…标记

(4)to indicate 显示，标出

Examples:

1.You are required to mark the shipping marks on all the cases as per our instruction.

2.Each package should have the marking ”Fragile”.

3.Please mark our initials SCC in a diamond, under which the port of destination and our order number should be stenciled.

4.It’s not to indicate the name and address of the consignee on each package, as shipping marks comprises the initials of the bu yer’s name.

Translation ?

1.我们的雨衣需单独用塑料袋包装,然后再放在纸板盒里,120盒为一箱.

2. 裤子装在有塑料内衬的箱子里不易因受潮而损坏.

3.出口货物包装应足够结实以能承受运输途中的野蛮装卸.

4.每个纸板盒里装12个塔,按红黄白三色平均搭配,24盒为一箱.

5. 你方需按我们的指示将唛头刷在所有的盒子上.

6.请将我们的首写字母SCC刷在一个菱形里,并在其下印上目的港和订单号.

7.唛头包括买方的名称,而在每个包装上没有显示出收货人的名称及地址.

1.Our Raincoats are now packed each in a polythene bag, and then in a cardboard box, 120 boxes to a carton.

2. Garments packed in the cartons lined with plastic paper are not susceptible to damaged by. moisture.

3.The package for export goods should be strong enough to stand rough handling during transit.

4. Our towels are packed in cardboard boxes each containing 12 with red, yellow and white equally assorted, 24 boxes to a carton.

5.You are required to mark the shipping marks on all the cases as per our instruction.

6.Please mark our initials SCC in a diamond, under which the port of destination and our order number should be stenciled.

7.It’s not to indicate the name and address of the consignee on each package, as shipping marks comprises the initials of the buyer’s name.

Chapter Ten Shipment and Transportation装运及运输方式

1.Shipping Instructions装船指示

(1)to be ready for shipment 备妥待运

(2)to ship goods by S.S. 由…轮装运货物

(3)to book shipping space 订舱位

(4)to charter a ship 租船

(5)to advance (postpone) shipment提前(推迟)装运

1.The above mentioned goods are ready for shipment. Please give us your shipping instructions ASAP.

2. Please try your every means to ship our goods by s.s. “Peace” which is due to arrive at Hamburg on or about Jule 8.

3.Please book the necessary shipping space in advance to ensure timely dispatch of the goods ordered.

4.As requested, we have charted a ship of 100 tons of Small Red Beans for return voyage from Shantou, China to Tokyo, Japan.

5.Please advance the shipment to June to enable us to catch the busy season.

2.Shipping Advise装船通知

(1)to advise (inform, notify) sb. 通知某人(2)to effect shipment装运(3)to be transshipped (at) 转船

(4)to make a partial shipment 分批装运

3. Shipping Documents(装运单据)

(1)shipping documents covering…的装运单据

(2)to be sent through…bank由某银行转交 (3)to be airmailed空邮

1.We are glad to advice you that the following shipment is effected by us, please arrange insurance concerned.

2.The consignment are to be transshipped at Antwerp.

3.If you desire earlier delivery, we can only make a partial shipment of 50 tons of rice in June and the balance of 50 tons in July.

4.The full set of the shipping documents covering the consignment you ordered are being airmailed to you through the Bank of China after the goods are shipped. Translation

1.以上货物已备托待运.请尽快下达装运指示.

2.请尽全力将我们的货物装到?°和平号?±船上,该船预计在六月八日左右抵汉堡.

3.请提前预定必要的舱位以确保能够及时发货.

4.按照要求,我们已为100吨小红豆租了一艘从中国汕头到日本东京的往返航程船.

5.请提前到六月装运以便我们能赶上旺季.

6.很高兴告知你们以下货物已装船,请安排相关保险事宜.

7.货物在安特卫普转运.

8.如果你们要求提前交货,我们只能6月份分批装运其中的50吨大米, 其余50吨将于7月装运.

9.在货物装运后,你方所订购货物的全套海运单据会由中国银行航空邮寄给你们.

Chapter Eleven Insurance

1.Arrangement of Insurance办理保险

(1)to insure All Risks/W.P.A./F.P.A.投保一切险/水渍险/平安险

(2)to insure (cover)…against为某货物投保…险别

(3)to cover (effect, take out, arrange, provide) insurance… 投保…

2. Clarifying the payment of premium保费支付申明

(1) the premium for… will be for one’s account有关…的保费将由某人来承担

(2) We shall refund to you the premium upon receipt of your debit note.

一收到索宽通知我们就将保费偿付给你们.

1.Generally We insure All Risks on CIF basis.

2.We have insured the goods against All Risks.

3. As requested, we have covered insurance on the goods against W.P.A. and Breakage for 110% of the invoice value with the People’s Insurance Company of China.

4.The extra premium for the additional coverage beyond the normal insured amount of 110% of the invoice value will be for your account.

Chapter 12 Complaints and Adjustments

1.Stating and investigating the problems描述及调查问题

(1)We regret to inform you that… 很遗憾通知你方…

(2)On examination, we have found that..经检验,我们发现…

(3)On going into the matter we find that…通过对该事件的调查,我们发现

例句：

1.We regret to inform you that Case No. 36 is broken.

2.On examination, we have found that only 90 cases were received.

3.On going into the matter we find that a mistake was indeed made in the packing through the neglect of the packer.

2.Making a claim and asking for settlement.提出索赔,并要求理赔

(1)向某人就货物…提出索赔…

to claim on/against sb. for sth. on the goods

to claim a compensation… from sb. for…on the goods

to make/file/lodge/raise/submit/register/put forward/place a claim with/on/against sb. for…on the goods

(2)向某人就某事提出申诉

to complain to sb of/about sth.

to make/lodge/lay/file a complaint against/with sb. about sth.

(3) 要求某人赔偿…

to compensate for…

to hold sb. responsible for

1. We have to claim against you on the shipment for a short-weight of 5 tons

2. The buyer has lodged a claim on the seller for compensating of USD1,300 for inferior quality.

3.Apologize for the inconvenience

(1)We are sorry for the trouble caused to you by...

(2)We apologize for the inconvenience caused to you by...

Examples:

1.We apologize for the inconvenience caused to you by non-delivery.