酒店英语口语实训教案

酒店英语口语实训教案
酒店英语口语实训教案

酒店管理实训教案

( 2013 - 2014 学年第 1 学期)实训名称:酒店英语口语实训实训专业:酒店管理

实训班级: 12级酒店管理1班

指导教师:

审核人:

注:每个项目一份教案,一式两份,一份交院部存档,一份自用。内容较多时可另外附纸。

酒店日常英语口语

酒店日常英语口语 1 Welcome to our hotel! 欢迎光临(我们酒店). 2 Welcome, sir/madam! 欢迎光临. 3 Good morning/afternoon/evening. 早上/下午/晚上好! 4 Front Office/Restaurant/Recreational Meeting Room/Guestroom/Operator, May I help you? 您好,总台/餐厅/康乐中心/总机(我能为您做些什么?) 5Blue Coast, May I help you? 您好,蓝色海岸(我能为您做些什么?) 6 May I have your name/room number, please? 您可以告诉我您的姓名/房号吗? 7 One moment, please./just a moment/wait a moment! 请您稍候。 8 Thanks! 谢谢您! 9 My pleasure! 不用客气! 10 Sorry to keep you waiting. 对不起让您久等了. 11 Do you speak Chinese/English? 请问您讲中文/英文吗? 12 Do you have a reservation? 请问您有预订吗? 13Show me your passport or identification, please. 请出示一下您的护照或证件。 14 How would you like to pay? In cash or by credit card? 您用什么方式付款,是用现金还是信用卡? 15.Do you want to separate check? 你们是分开埋单吗? 16 please show me your credit card. 请出示您的信用卡. 17 Please sign here. 请在这儿签字。 18 Here is your charge please. 这是找您的零钱。 19 This way, please. 这边请。 20 Follow me, please. 请跟我来。 21 After you, please. 您先请。 22 Hope you enjoy your stay! 希望您在这里过得愉快! 23 Hope you have a good trip! 祝您旅途愉快! 24 Good luck! 祝您好运! 25 Have a nice day!祝您一天愉快! 26 Here you are. 给您。 27 Sorry . 对不起。 28 Not at all. 没关系。 29 Of course. 当然可以。 30 Pardon? 请您再重复一遍,好吗? 31 No problem. 没问题。 32 Excuse me. 对不起,打扰一下。

办理入住酒店英语口语对话

办理入住酒店英语口语对话 【篇一】办理入住酒店英语口语对话 (A:Receptionist/the waitress B:Guest) A: Good afternoon. Welcome to Qingdao Sea-view Garden Hotel. Can I help you, sir? B:Well, I’m~~~ from `````. I’d like to check in, please. A: All right. Do you have a reservation with us, sir? B:Sorry, I didn’t book any room before. I would like to know which standard room do you have ? A: Wait a moment, please。 We have triple room, standard double room, and standard single room. What kind of room do you need? B :what’s the price for standard double room? A:oh,sir。the price for standard double room is 288 Yuan。 B: What! Why is so expensive? A:yes,sir。Our hotel is an international 5-star chain hotel,and adopts international standard price。triple room is 476 yuan, is 288 yuan, and standard single room is 136 yuan. all the room has TV, AC (air conditioner), free internet access and breakfast. Oh, excuse me ,the dinning room locates at 6th floor, between 7am to 9am.

酒店前台英语口语

酒店前台英语口语 一.概述 在酒店里所使用的英语会话,基本上是属于商业英语,与日常生活会话中所使用的英语略有不同,较注重礼节。正式英语通常会让人误解为极艰深的英语,其实,只要套用一定格式的句子和单词,就可以了。例如: 非正式英语正式英语 What’s your name? May I have your name? 您贵姓?请问您贵姓大名? Do you want some tea? Could you like some tea? 您要喝茶吗?请问您想喝茶吗? Over here, please. Could you come this way please? 这边请。请您往这边走好吗? * 不要说OK, Sure, Yeah等等,而要说Certainly, Sir. * Hey, uh-huh, Hang on 等等,也不适合在酒店中使用。 * 别说“I don’t know.”回答“不知道”是非常不礼貌的说法。 可以说“just a moment, please. I’ll check that for you.” (请稍候,我来帮您确认),然后请有能力处理的人前来协助。 * 对男性客人,尊称为Sir; 面对女性客人时尊称为Ms. 在招呼客人时,最好说“Excuse me, Sir(Ms)”, 不要直接称呼Mr.或Ms. 至于称呼小孩,可以直接使用Excuse me,但是不可以直接称呼boy或girl. * 正视对方的眼睛,以显示出你的信心和诚意。但必须注意,注视对方的眼睛,并不是无理地盯着对方看。* 在面对语言不通的外籍人士时,一定要多加利用手势和肢体语言。但是使用手势时要特别小心,因为对于不同国家、民族而言,手势的意义也大不相同。 二.基本待客英语 (一)在正式的英语表现里,疑问基本句型可分为下列四种: 1. May I ~ 2. Could you ~ 3. Would you ~ 4.Shall I ~? 只要理解这四种基本的句型,就可以处理大部分业务上的状况。 1.自己要做什么事时,就使用May I ~ May I have your name, please? 请问尊姓大名 May I have your check-out time, please? 请问您什么时候结帐离开? May I see your passport, please? 请让我看一下您的护照好吗? May I know your nationality, please? 请问您的国籍是什么? 2.麻烦客人时,可使用Could you ~ Could you fill out the form, please? 请您填写这张表格好吗? Could you write that down, please? 请您写下来好吗?

酒店宾馆常用英语口语900句

酒店宾馆常用英语口语900句 目录 酒店宾馆常用英语口语900句 (1) 问候客人(一) (1) 问候英语(二) (2) 问候客人(三) (3) 换房续住(四) (7) 问询服务(五) (9) 行服务(六) (12) 总机服务(七) (15) 结账与兑换服务(八) (18) 订票服务(九) (23) 餐饮服务(十) (24) 餐厅服务(十一) (26) 点菜服务(十二) (28) 餐厅值台服务(十三) (31) 结账服务(十四) (32) 酒吧服务(十五) (35) 清扫客房(十六) (41) 客房送餐服务(十七) (42) 赔偿与更换服务(十八) (44) 事物招领服务(十九) (46) 客房维修(二十) (47) 洗衣服务(二十一) (49) 在饭店医务室(二十二) (54) 在饭店购物中心(二十三) (55)

问候客人(一) 1.Good morning,sir. 早上好,先生。 2.Good afternoon,madam. 中午好,太太。 3.Good evening,sir. 晚上好,先生。 4.Good night,madam. 晚安,夫人。 How are you?你好吗? Fine,thank you,and you?很好,,您呢? Fine,thanks. 很好,。 5.How do you do?您好? How do you do!您好! 6.Welcome to our hotel. 欢迎光临我们饭店。 7.May you enjoy your stay in our hotel. 祝您住店期间愉快。 8.Hope you had a good trip. 希望您旅途愉快。 9.Hope you have a good journey. 祝您旅途愉快。 10.It’s nice to meet you,sir. 见到您很高兴,先生。 11.Pleasant to meet you,sir. My name is……见到您很高兴,先生。我叫××× 12.Welcome you back,sir. 欢迎您回来,先生。 13.Nice to see you again,madam. 很高兴又见到您,夫人。 14.Goodbye,thank you for coming. Please come again. 再见,感您光临,希望您再次光临。 15.Have a nice day. 祝您今天愉快。 16.Have a good evening. 祝您度过一个愉快的夜晚。 17.Have a good weekend. 祝您周末愉快。 18.Good night and have a good rest. 晚安,祝您休息好。 19.Good night and pleasant dreams. 晚安,祝您做个好梦。 20.Good night and rest well. Hope you will come back tomorrow.

酒店实用英语口语如何用英语订房办理入住

酒店实用英语口语,如何用英语订房、办理入住? 安格英语导读:外出旅游、商务出差都离不开“住”的问题。在国内还好,要是到了外国,你能够用英语流利地完成订房、入住整个过程吗?相信这对许多职场白领来说还是有些困难的,今天就和安格英语老师一起从酒店客房口语到各种酒店客房说法以及订房、办理入住需要用到的实用英语口语! 在入住酒店的时候,我们首先需要与前台沟通订房适宜,以及办理入住等步骤。在这个步骤中我们首先要学会的是如何选择房型: What kind/type of room do you like/prefer? 请问你要订哪种房间? We have single rooms, double rooms and suites and deluxe suites and Presidential suites. 我们旅馆里有单人间、双人间、套房、豪华套房及总统套房。 I want to reserve a single room with shower. 我想预订一间有淋浴的单人房间。 Could I book a double room with bath? 我可以预订一间有浴缸的双人客房吗? I'd like to make a reservation for a suite with both shower and bath. 我想预订一个既带淋浴又带浴缸的套房。 I'd like a room with a view. 我想要一个风景较好的房间。

I'd prefer a quiet room. 我想要一个安静点的房间。 I'd like a room facing the sea/the mountains. 我喜欢朝向大海/群山的房间。 在预定房间的时候,前台工作人员还会询问你关于逗留时间、早餐、叫醒服务及一些基本的个人信息,以下的句子是安格英语老师认为你必须听得懂,最好还能说得出来的句子:工作人员: What name is the reservation under? 您预订时用的名字是? May I see your passport, please?请出示你的护照。 How long will you be staying here?你在这儿停留多久? Are you planning on checking out tomorrow? 您打算明天就离开吗? I'm afraid you can't check in until after 4:00 pm. 恐怕您只能在下午四点以后才能入住。 Complimentary breakfast is served in the lobby between 8 and 10 am. 您可以在早晨8点到10点到大厅享受住宿附送的早餐。 I'll give you two room keys. 我会给您两套房间钥匙。 The dining room is on the main floor at the end of the hall. 餐厅在一层大厅最里面。 The weight room and sauna are on the top floor.

酒店饭店英语口语大全 前台服务

酒店饭店英语口语大全前台服务 Part 1 Counter Services 前台服务 Unit 1 预订房间Room Reservation 经典句型: What kind of room would you like? 您要预订什么类型的房间? How long do you plan to stay? / How many nights? 您打算住多久?/ 您住几个晚上? I’m sorry we are fully booked for 22nd. 很抱歉,22号那一天的客房都已经订出去了。 A single room is $ 70 per night, with 15% service charge. 单人间每晚70美金,另加15%的服务费。 模仿对话: A: Good morning. Can I help you? B: I’d like to book a room in your hotel. A: What kind of room would you like? B: I’d like to book a single room for August 18th. A: Please hold on. I’ll check our reservations. (After a while) I’m afraid we have no single room vacant on that day. What about a double room instead. B: That’s fine. Thanks you. ---------------------------------------------------------精品文档---------------------------------------------------------------------

酒店英语口语

营销部 1.Which kind of room would you prefer,a double or twin ?/what kind of room do you want? 你需要什么类型的房间,单人房还是标间? 2.May I have your name , please?请问你的姓名? 3.What can I do for you ?我能为你做些什么吗? 4.How long will you be staying ?你打算住多久? 5.How many people are there in your party?你的团队有多少人? 6.Is it just for tonigh?就住今晚吗? 7.When do you need the room ?你什么时候需要房间呢? 8.I'm sorry, but we are all booked for next week.对不起,我们下星期的预定全满。 9.I'm afraid we have no double rooms available.我们没有标间了。 10.When did you make the reservation? 你需要预定什么时候的? 11.Could you fill out the registration card, please? 请你填写登记卡 12.Does this include breakfast? 这里面包含了早餐吗? 13.Thank you very much------Don't mention it ./ you are welcome. 14.Would you like to register now?你现在要登记吗? 15.May I see your passport /ID Card, please? 我能看下你的护照、身份证吗? 16.Will you be paying in cash?你付现金吗? 17.Your room number is ,The bellboy will show you the way there. I hope you enjoy your stay. 你的房号是,保安会为你带路,希望

酒店常用英语口语-前厅英语

酒店常用英语口语:前厅部用语 (1)Have you a reservation? 您预订过吗? (2)May I have your name and room number? 您能告诉我您的名字与房间号码吗? (3)Here is your room key. 给您房间钥匙。 (4)Please pay at the cashier's desk over there. 请去那边帐台付款。 (5)Are these your baggage?May I take them for you? 这些是您的行李吗?我来帮您拿,好吗? (6)I'm afraid our hotel is fully booked on that date. 对不起,我们饭店那一天的客房全部订满了。 (7)Your room is confirmed for that day. We look forward to serving you. 您要的那一日房间已经确认了。我们期待着为您服务。 (8)I'll cancel Mr Bell's reservation from February 27th for three nights. 我将取消BELL先生从2月27日开始3个晚上的预订。 (9)May I reconfirm your departure date? 我可以再次确认您的离店日期吗? (10)I'm sorry,madam. We don't have any vacancy at the moment. 对不起,小姐,我们现在没有空房间。 (12)How many pieces of luggage do you have? 请问您有几件行李? (13)Is there anything valuable or breakable in your bag? 您包里有贵重或易碎物品吗? (14)You can get your money changed at the cashier's Desk.. 您可以去收款处兑换钱。 (15)Could you take a message for her,please? 你能不能为我给她留信口信? (16)Just a moment,please,sir. I'll put you through. 请稍等一下,先生。我马上为您接通。 (17)For outside calls,please press 9 first and when you hear the dialing tone,press the number you want. 打外线请先按9,听到声响后再按您所要的号码。 (18)How would you like to make payment,sir. 先生,请问您将如何付款? (19)Here is your change and receipt,sir. I'll send a bellman up to get your luggage. 先生,这是您的找钱和收据。我马上叫行李员上去取您的行李。 (20)The rate of your room will be paid by your host unit while the others

酒店餐饮常用英语口语

酒店餐饮常用英语口语 酒店英语情景对话:安排就坐 Seating Guests 安排就坐 Waiter (W): Good evening, madam and sir, welcome to our restaurant.晚上好,先生女士,欢迎光临。 Have you a reservation, sir? 请问有预订吗? Guest(G):I’m afraid I haven’t. Have you a table for two?没有,有没有两个人的桌。 W: I’m sorry to say that we haven’t got any vacant seat at present. Would you please wait in the lounge for about five minutes? I’ll seat you if the table is ready. 很抱歉,现在没有座位了。请你在休息室等5分钟,可以吗?如果桌子准备好了,我会通知你。 G:It sounds nice.Nancy,let’s go to the lounge then.(Five minutes later.) 听起来不错NANCY。我们去休息室吧。(5分钟后) W:I am sorry to have kept you waiting,madam and sir.Now we have a table for you.Would you step this way,please? 抱歉让您久等了,先生女士们,现在有一张桌子给你们了。 G:(Mr.Smith suddenly catches sight of a table near the window.)May we sit there a table by the window? (突然间有一张靠窗的桌子进入了SMITH先生的视线)我们可以坐那张靠窗的桌子吗? W:Oh,that table has been reserved.那後桌子已经被订了。 G:It’s a pit y.太可惜了。 W:Well,the table in the corner is quite good.It’s near the band platform.There will be a performance during the meal time.You could enjoy it comfortably. 那张角落的桌子真的很好,靠近条形讲台的那张。用餐期间会有表演看的,你会觉得很

酒店常用英语口语100句

酒店常用英语口语100句 Greetings (打招呼) 1、Good morning ,sir(madam) 早上好,先生(小姐) 2、Good afternoon ,ladies and gentlemen 下午好,女士们,先生们. 3、Good evening ,miss Price 晚上好,普莱丝小姐. 4、How are you today ,Mr Brown ? 你今天好吗?布朗先生. 5、I’m quite well ,thank you. 我很好,谢谢你. 6、Hs good to see you again ,sir(madam) 再次见到你真高兴,先生(小姐) 7、Nice to meet you ,sir. 见到你真高兴,先生. Titles(称呼) 8、Are you Mrs.Best? 你是贝丝特夫人吗? 9、You must be professor Ford. 你一定是福特教授. 10、May I know your name,sir(madam)? 我可以知道你的名字吗?先生(小姐). 11、Here’s a letter for you ,Dr white.

怀特医生,这儿有你的一封信. 12、you’re wanted on the phone,Captain Smith.史密斯船长,有你的电话. 13、Welcome to our hotel, miss Henry. 欢迎来到我们酒店,享利小姐. 14、May I be of service to you,Mr Baker ? 我能为你服务吗?贝克先生? 15、Can I help you, Ms Blake? 我能帮你吗?布雷克小姐? 16、Would you take the seat ,young lady ? 请坐,小姐, Offering Help 主动提出帮助 17、May I help you ? 18、Can I help you? 我能帮你吗? 19、What can I do for you ? 我能为你作什么? 20、May I take your bag for you? 我可以为你拿你的手提包吗? 21、May I help you with your suitcase? 我能帮你拿你的箱子吗? 22、Would you like me to call a taxi for you ? 你需要我为你叫一辆出租车吗? 23、Thank you very much. 非常感谢 24、Thanks for the trouble . 麻烦你了 25、It’sv e ry kind of you?

酒店入住常用英语(一)

前厅——登记入店 美联英语提供 入住客人: I reserved a room for tonight.我预定了个房间。 I’d like a key to room 809,please.请给我809房间的钥匙。 Is there a room available for tonight今晚有空房间吗 Can you help me with this form你能帮我填这张表吗 [ Do you have anything to declare有什么需要报关的吗 I’d like to reconfirm my flight我想确认一下我的机票。 What time does the dining room open餐厅什么时候营业 When will it be ready什么时候能准备好 Can you keep my valuables你能帮我保管贵重物品吗 Please bring me a pot of boiled water请送一壶热水. May I have a wake-up call早晨能叫醒我吗 A wake-up call, please.请提供叫醒服务。 \ Can I borrow a hair-dryer我可以借一下电吹风吗 The room next door is noisy.隔壁太吵。 Could I possibly have another room key我能再要一把房间的钥匙吗 I locked myself out.我把自己锁在门外了。 Would you send someone up请派位服务员来一下 以上安格英语老师介绍的酒店实用英语口语是办理入住手续及一些相关服务时大家需要了解的口语,当我们在酒店内享受自助餐或是其他服务时,服务员往往会向我们推荐一些其他的项目、或是让我们对他们的服务作出评价,下面一些句子是大家必须了解的: 1、What kind of rooms(foods) would you like to have 您需要什么样的房间(吃什么样的菜) 、 2、Here is a brochure of our hotel and tariff. 这是介绍我们饭店的小册子和价目表。 3、We'll give you a 10%(ten percent ) discount. 我们给您九折优惠。 4、We'll offer tour guides complimentary breakfasts. 我们给陪同提供免费早餐。 5、We accept your terms. 我们接受您的条件。 " 6、May I introduce myself 让我介绍我自己。 7、May I present you a litter souvenir 请接受我们的一点小纪念品。 8、Let's drink to our friendship! 为我们的友谊干杯!

酒店常用英语口语150句

酒店常用英语口语150句 发布时间:2009年02月28日来源: (福建美食网)作者: (https://www.360docs.net/doc/f6472257.html,) [饭店培训]酒店英语口语150句 欢迎和问候语: 1) Good morning(afternoon, evening),sir(madam). 早上(下午、晚上) 好,先生(夫人) 。 2) How do you do ? 您好!(初次见面) How do you do ? 您好! Glad to meet you . 很高兴见到您。 3) How are you ? 您好吗? Fine ,thanks. And you ? 好的,谢谢。您呢? 4) Welcome to our hotel(restaurant, shop). 欢迎您到我们宾馆(餐厅、商店) 来。 5) Wish you a most pleasant stay in our hotel . 愿您在我们宾馆过得愉快。 6) I hope you will enjoy your stay with us . 希望您在我们宾馆过得愉快。 (客人刚入店时) I hope you are enjoying your stay with us . 希望您在我们宾馆过得愉快。 (客人在饭店逗留期间) I hope you have enjoyed your stay with us . 希望您在我们宾馆过得愉快。(客人离店时) 7) Have a good time ! 祝您过得愉快! 电话用语: 8) Imedp Hotel, Front Desk. . EDP联盟大酒店,前厅。您找谁? Can I help you ? 9) Sorry , I’ve dialed the wrong number.对不起,我拨错号了。 10) May I speak to your General Manager? 能和你们总经理说话吗?Speaking. 我就是。 11) Sorry. He is not in at the moment . 对不起,他现在不在。 Would you like to leave a message ? 您要留口信吗? 12) Pardon ? 对不起,请再说一遍好吗? I beg your pardon ? 对不起,请再说一遍好吗? 祝贺语: 13) Congratulations! 祝贺您! 14) Happy birthday! 生日快乐!

【入住酒店常用的英语口语】 入住酒店常用英语

【入住酒店常用的英语口语】入住酒店常用英语 1.Yes,we do have a reservation for you. 对了,我们这儿是有您预订的房间。 2.Would you please fill out this form while I prepare your key card for you? 请您把这份表填好,我同时就给您开出入证,好吗? 3.What should I fill in under ROOM NUMBER? 房间号码这一栏我该怎么填呢? 4.Ill put in the room number for you later on. 过会儿我来给您填上房间号码。 5.You forgot to put in the date of your departure. 您忘了填写离店日期了。 6.And here is your key,Mr.Bradley.Your room number is 1420. 给您房间的钥匙,布拉德利先生。您的房间号码是1420。 7.It is on the 14th floor and the daily rate is$90. 房间在14层,每天的房费是90美元。 8. Please make sure that you have it with you all the time. 请务必随时带着它。 9. My business negotiation has progressed much more slowly than I had

expected. 我的业务谈判进行得比我原先预料的慢了许多。 10. I wonder if it is possible for me to extend my stay at this hotel for two days. 感谢您的阅读!

酒店常用的英语口语练习【三篇】

酒店常用的英语口语练习【三篇】 【导语】作为酒店每天都会遇到形形色色的客人和状况,为了提高酒店的服务质量获得客人的认可和满意就需要从各方面提高酒店工作人员的素质和能力。其中就需要酒店工作人员掌握一定的酒店英语口语,让国外的客人满意。下面是由小编整理的酒店常用的英语口语练习【三篇】,一起来了解下吧! 【篇一】酒店常用的英语口语练习 (1) Please wait a second. I’ll transfer itfor you. 请稍等一下,马上为您转接过去。 (2) Because you are checking out two daysearly, You need to give us two cash vouchers back. 您比原定退房的时间提前了两天,所以我们需要收回二张现金券。 (3) There is a great garden and pond behind the hotel,which is suitable for exercise and having a walk 酒店后面有很漂亮的花园和水塘,那里是非常适合跑步和散步的地方。 (4) This money is damaged .I’m afraid wecan’t change it, this is according to the hotel rules. 您的钱(纸币)上有裂口(污迹),按酒店的规定,我们不能为您兑换。 (5) I’m sorry that you could not get cashby credit card here . I can book a car take you to the bank to get some cash. 不好意思,酒店规定不可以用信用卡来套取现金,如果您需要,我可以安排车送您去银行(ATM 机)上提取现金。 (6) What denominations would you like? 你想要什么面值的人民币呢?

酒店前台常用英语口语

酒店前台常用英语口语 Wele to the XX Hotel. 欢迎光临XX酒店。 May I help you with your bags/luggage, sir? 我来帮您提包吧,先生? How many pieces of luggage do you have? 您有多少件行李? I’ll show you to the Front Desk/ Lobby. 我来带您去前台/大堂。 This way, please. 这边请。

There are too many people here, could you wait in line for registration, please? 人挺多的,您请排队等候登记,行吗? Please enjoy your stay/Have a nice stay with us. 祝您愉快。 Can I help you? 有什么可以帮到你吗? How may I assist you? 有什么可以帮到你吗? What kind of room would you like, sir? 先生,您要什么样的房间?

Please wait a moment. I have to check if there is a room available. 请稍等,我查一下有没有空房。 Enjoy your stay with us. 希望您在我们这里入住愉快。 May I know your name and your room number, please? 我可以知道您的名字和房间号码吗? Excuse me, sir, could you spell your name? 请问您的名字如何拼写? Here’s your room key. 这是你的房间钥匙。 I’m sorry to keep you waiting, sir.

最新酒店入住酒店英语口语情景对话

Bell boy: Good morning sir ,welcome to The ritz-carlton Shanghai! 早上好,欢迎来到上海丽思卡尔顿酒店 Guest: Good morning,How are you? 早上好,你好吗? Bell boy: Pretty good,How many pieces of luggage do you have? 非常好!请问您有几件行李呢? Guest: Just one behind in the taxi! 就是出租车后面的一件! Bell boy: Have you made a reservation ,sir? 请问您有预定吗? Guest: Absolutely! 没错! Bell boy: This way sir! I will show you to the reception. 这边请先生,我带您去前台办理入住!

R: Good afternoon.Welcome to the Yunshan Hotel.May i help you,sir? 下午好。欢迎来到云山饭店。先生需要我帮忙吗? G: Yes.I'd like to check in,please. 是的,我想登记入住。 R: Certainly,sir.May i have your name,please? 好的,先生请告诉我你的姓名? G: Yes,it's Charlie White. 查理怀特 R: Do you have a reservation with us,sir? 先生,有向我们预订吗? G: Yes,for tonight. 是的,今晚 R: Just a moment,please.I'll check our reservation record...Thank you for waiting,sir.Your reservation is for a single room for three nights.Could you fill in the registration form,please?

酒店、餐厅服务常用语及词汇英文版

酒店英语常用语 1、Welcome to the Guangdong Foreign Businessmen Club/Hotel. 欢迎光临外商活动中心。 2、Welcome to our restaurant. 欢迎光临我们酒店。 3、We’re glad to see you again. 我们很高兴能再见到您。 4、May I have your name, please? 请问您叫什么名字? 5、Your initials, please? 请问您的名字首写字母? 6、May I have your first name? 请告诉我您的名字。 7、May I take your order now? 我现在为您下单好吗? 8、May I have your room number? 请您告诉我您的房间号,好吗? 9、May I have your signature, sir?……here please. 先生,请您把名字签这儿,好吗? 10、May I know who I’m talking with?(打电话时用) 请问您是哪位? 11、May I ask who is next? 请问下一位是哪位? 12、May I be of service, madam? 请问这位夫人,我能为您做些什么? 13、May I recommend our……, sir? 先生,我能为您推荐我们…… 14、May I help you with……madam? 夫人,我能帮您做…… 15、Would you like me to book a ……for you? 需要我为您订…… 16、Would you like to sit by the window? 您喜欢坐在靠窗边的位置吗? 17、Would you like to have a cup of tea? 来杯咖啡如何?

酒店日常英语句

酒店日常英语句

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酒店日常英语 1、can I help you!我能帮你吗? 2、May I come in?我可以进来吗? Comein, please. 请进。 3、Please don't come in. 请不要进来。 4、Just a moment(aminute),please.请稍等一下。 5、I'msorry to disturb you.MayI clean the room,sir? 对不起打 扰你了,我来打扫一下房间好吗? 6、All right.Come in,please.好的,请进来。 7、Please clean it when I am out.我马上要出去,请等一会儿打扫。 8、May I change the water of the the rooms now?我现在可以换水吗? Yes,please.请换吧。 9、Some of my friends will come and see me this afternoon.Will you please give me some more hotbottlesand tea cups?下午我有几位朋友来访,请给加些热水瓶和茶杯。 10、Well, we'll send tea into the room when the visitors come. 好,客人来访我们会端进来的。 11、By the way,is there any mail for me?顺便一下,有我的邮件吗? 12、No.If there is,I'll give it to you in time. 没有。如果有的话,我 会及时给你送来的。 13、Why did you come in without my permission?你为什么没经我允许就进 来了? 14、I come and make the bed. Shall I do it now or later?我来做夜床,你看 是现在做还是等会儿做? 15、Since you have come,you may do it now? 既然来了,现在就做吧。

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