饭店英语试卷
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试卷代号： 座位号
2011-2012学年度第一学期期末考试
《饭店英语》试题
一、选择题(每小题1分，共35分)
1． How much does the continental breakfast （ ）?
A ．need
B ．use
C ．cost
D ．take
2． Thank you, sir.（ ）can we expect you?
A ．What time
B ．At what time
C ．When
D ．Who
3． ----- Can you come on Monday or Tuesday?
----- I'm afraid （ ）day is possible. A ．either
B ．neither
C ．some
D ．any
4． （ ）does the restaurant of your hotel close?
A ．What time
B ．What times
C ．How long
D ．How often
5． （ ）tea have we?
A ．how much
B ．how many
C ．how long
D ．how far
6． “Where is your college located, John?”
“It is （ ）.” A ．on the Fifth Avenue B ．on Fifth Avenue C ．in Fifth Avenue
D ．at Fifth Avenue
7． All right , I （ ）you in no time.
A ．fetch
B ．bring
C ．take
D ．get
8． Dr. Bethune began to work the （ ）he arrived at the front.
A ．moment
B ．place
C ．way
D ．reason
9． Good evening, sir. I'm the Head Waiter and I'd like to apologize for our carelessness.
May I （ ）it （ ）for you? A ．clean out B ．clean up C ．clean skin
D ．clean cut
10． Green tea is not fermented while black tea is fully （ ）.
A ．fermented
B ．fermenting
C ．ferment
D ．ferments
11． I think it should （ ）open till midnight.
A ．stay
B ．hold
C ．save
D ．persist
12． I'll take the raw fish but my wife doesn't care for it. Could she have （ ）else
instead? A ．anything B ． everything C ．something
D ．some
13． I'm afraid （ ）water will change the color and flavor of food.
A ．boil
B ．boiled
C ．boils
D ．boiling
14． In some cases, guests often （ ）separate checks.
A ．need
B ．use
C ．ask for
D ．want
15． In the evening, many guests like to eat （ ）candlelight.
A ．with
B ．along
C ．in
D ．by
16． It was hard to decide which room was the （ ）.
A ．large
B ．larges
C ．largest
D ．more larger
17． Please （ ）your dialogs with guests.
A ．put through
B ．continue
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C ．hold on
D ．transfer 18． The amount will be （ ）your final room bill.
A ．added up to
B ．added
C ．added to
D ．added up
19． The Caspian Sea, a salt lake, is （ ）any other lake in the world.
A ．largest
B ．the largest
C ．larger than
D ．the larger than
20． The coffee is （ ）, sir?
A ．complimentary
B ．complimented
C ．complimenting
D ．complicated
21． The food was dreadful. I'd like a （ ）.
A ．abate
B ．at a discount
C ．rebate
D ．discount
22． The guest is （ ）on the telephone now.
A ．talking
B ．speaking
C ．telling
D ．saying
23． The waiter will be （ ）you in a moment.
A ．with
B ．around
C ．by
D ．round
24． The wine （ ）very well with white fish.
A ．develops
B ．goes
C ．get on
D ．evolves
25． This cake was （ ）sugar, flour, butter and eggs.
A ．make from
B ．make of
C ．make out
D ．make out of
26． This is the （ ）course. There is dessert to follow.
A ．full
B ．complete
C ．all
D ．whole
27． We have all kinds of Chinese food at your （ ）.
A ．choose
B ．choice
C ．select
D ．choosing
28． We might charge the bill to the wrong room （ ）.
A ．by mistakes
B ．error
C ．false
D ．by mistake
29． What is the price （ ）for the set menu?
A ．bound
B ．scope
C ．range
D ．confine
30． When a guest （ ）the restaurant needing assistance, ask him if you can help.
A ．want
B ．ask
C ．need
D ．would like
31． Which （ ）would you prefer, A or B?
A ．flavorous
B ．scent
C ．flavor
D ．spice
32． Would you call me when you're （ ）to order?
A ．arranged
B ．prepare
C ．ready
D ．provide
33． Would you like （ ）something to drink?
A ．make
B ．come with
C ．have
D ．start with
34． Would you mind （ ）the extra in cash, please?
A ．pay
B ．pays
C ．paid
D ．paying
35． You'll have a lot of fun having the meal （ ）cooking it yourselves.
A ．when
B ．while
C ．during
D ．and
二、翻译题(每小题2分，共20分)
1、 预定
2、收据、收条
3、签名
4、办公楼
5、行李
6、201房间
7、洗衣 8、豪华套房
密 封 线 内 不 要 答 题
9、赔偿 10、发票
三、阅读题(每小题2分，共30分)
Passage 1
In the 1900’s, American townspeople usually washed and brushed their teeth and combed their hair in the kitchen. Or they kept a water pitcher (大水罐)and a wash basin in their
rooms and took care of these things there.
The bathtub was a wash tub(澡盆)filled with water from the stove. If you were small enough you could sit down by drawing your knees to your chest. Otherwise, you washed yourself standing up.Often all the women and girls in the family bathed together. Then the men and boys did. In most families this was Saturday night because Sundays they went to church.
A small number of families did have running water. But that depended on whether there was a water system where they lived and on whether they could afford the plumbing(水管设施). Some people had bathtubs in their homes as early as 1895. But many others did not have their first bath in a bathtub until 1910 or later when they were fifteen or sixteen years old.
1． In the first paragraph, "took care of" means （ ）.
A ．kept
B ．looked after
C ．used
D ．kept and used
2． In order to use the water from the stove, there be a pipe connecting the tub with
the stove. （ ） A ．must
B ．seemed to
C ．needn't
D ．should
3． Which of the following statements is true? （ ）
A ．Males and females in the family took turns using the bathtub.
B ．Some bathtubs were big enough for many people to bathe in at the same time.
C ．All the women and girls of a family could bathe together standing up in the tub. When several family members bathed together, they did not use the bathtub. 4． Americans owned a bathtub as early as 1895. （ ）
A ．Many
B ．Not all
C ．All
D ．Few
5． We can infer(推断)that the plumbing at that time. （ ）
A ．cost little
B ．was more expensive than a water system
C ．was too expensive for every family to afford
D ．was not necessary
Passage 2 The General Manager
As in any business ，there must be one person responsible for the overall operation. That person is the general manager, sometimes, particularly in the larger hotels, called the managing director.
In the past ，possibly into the l930s, the hotel manager was primarily a genial host, personally greeting the guests and seeing to it that they were properly cared for. But as the banks (through bankruptcies and foreclosures), corporations, conglomerates, and other business organizations began acquiring hotels, this image began to disappear. The first concern of executives and stockholders of these companies was that the property show a profit. As a result ，a new type of innkeeper emerged, and today the successful general manager is a highly trained person, capable of directing a complex business enterprise.
Running a hotel is a full-time, 24-hours-a-day, seven-days-a-week operation. The hotel is never closed-there can be no time off, no holidays. Someone representing management, and some members of the operating staff, must be on duty every hour and every day of the year. No broad policy could possibly cope with the many diverse situations that occur daily in any given hotel.
The general manager is the person responsible for defining and interpreting the policies established by top management. In addition, the successful manager must implement and improve them and, on occasion ，may be forced to completely disregard them. To perform these duties properly requires a working knowledge of all phases of hotel operation ．No one can properly give or explain an order without some idea of what is involved. The quickest and easiest way for an executive to lose the respect of the employees is to give instructions without understanding their implications or the amount of time necessary to carry them out. In fact, we believe it is impossible to properly and intelligently supervise anyone without having at least a general idea of that person ’s duties and responsibilities.
6． What ’s a hotel manager ’s responsibility? （ ）
A ．Administrative affairs
B ．Overall operation
得分 评卷人
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C ．Several main departments
D ．Greeting the guests 7． A general manager should （ ）.
A ．define the policies
B ．interpret the policies
C ．implement the policies
D ．be capable of directing a complex business enterprise
8． There are always persons in charge working in the hotel round the clock because
（ ）.
A ．staffs are working in the hotel
B ．there are always things that happen unexpectedly
C ．they want to know the general ideas of the staffs
D ．they want to greet the guests
9． A successful manager is the person who can implement and improve （ ）.
A ．hotel facilities
B ．surrounding environment
C ．policies established by top management
D ．relations between hotel and guests 10． In the context of the passage, genial means （ ）.
A ．kind
B ．polite
C ．warm
D ．Generous
Passage 3 Restaurant services
There are mainly five kinds of restaurant services. They are gueridon service, silver service, plate service, buffet (self-catering) service and takeaway service. The first three kinds of services are sit-down services and a buffet service can be both a sit-down one and a stand-up one.
Take away service is usually associated with snack bars and fast food outlets. In gueridon service, the waiter must always be well-trained and skilled for he has to perform such things as filleting ，carving and cooking special dishes in front of the guest ．In silver service ，the food is prepared in the kitchen and brought to the guest ’s table on a silver tray. In plate service, the waiter takes the plated meal from the service hotplate and then put the plate on the guest ’s table. All that he has to do is to make sure that the correct lid is laid and the necessary accompaniments are available on the table. In buffet service ，a guest picks his or her own tray and cutlery from one end of the service table and chooses whatever dish he or she 1ikes.
Two forms of meals are distinguished ：a la carte and table d ’hote. An a la carte meal is ordered course by course from a menu where each item has a separate price while a table d ’hote meal has a fixed price for a complete meal or several courses.
11． Which of the following can be a stand-up service? （ ）
A ．Gueridon service
B ．Silver service
C ．Plate service
D ．Buffet service
12． Why is a takeaway service usually associated with snack bars? （ ）
A ．The food in snack bar is easy to takeaway
B ．People go there by cars
C ．Snack bars can be found anywhere
D ．Snack bars offer self-catering
service
13． What meal is it when you can order your dishes separately? （ ）
A ．Buffet
B ．1a carte
C ．Table d’hote
D ．Plate service 14． In the context of the passage, available means （ ）.
A ．necessary
B ．can be got
C ．helpful
D ．served
15． In the context of the passage ，distinguished means （ ）.
A ．well-known
B ．made out
C ．separated
D ．different
四、写作(15分)
设计情景对话：你是一名饭店的服务人员，有一位顾客向你询问“哪里可以买到衣服”，你告诉他最好去和平路，并告诉他怎样走、价格如何等等相关的信息。（要求：100个词以上。）
饭店情景英语期末考试试卷
饭店情景英语期末考试试卷 班级：姓名： 2009 —2010学年第二学期期末考试试卷（共 100 分） I. Translate the following phrases (1’*20=20’) 1. 多功能厅 2. 家外之家 3. 过路客人 4. 东方明珠电视塔 5. 代看小孩服务 6. 电话号码本 7. 做晚床8. 休息厅酒吧 9. 头一道菜10. 大食客 11. easy over 12. a highly organized commercial entity 13. a senior citizen 14. For your information 15. back and forth 16. operational department 17. go through the formalities 18. DDD 19. group cohesiveness 20. Chateau Haut Lafite II. Complete the following dialogues: (2’*10=20’) Dialogue 1 Hostess (H): Good morning, Hilton Restaurant. Guest (G): Good morning. I’d like to book a table for this Saturday. H: Certainly, sir. ? G: Eight. H: And ? G: At 7 p.m. H: Sorry, sir. ? G: Let me see. OK, 8 o’clock will be all right. H: Thank you, sir. ? G: Mr. Young. H: So it’s Mr. Young, . G: That’s right. Thank you. H: Thank you for calling, Mr. Young. Dialogue 2 Waiter: Good morning. Can I help you? Guest: Yes. . Waiter: Chinese or western? Guest: Chinese breakfast. Give me . Waiter: All right, sir. Anything else? Guest:? Waiter: Yes, they are very delicious, especially the sliced noodles and the seafood noodles.
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饭店英语期末考试A卷
甘肃联合大学2009 —2010学年第 2学期期末考试 《饭店英语》试卷A 学院 级 专业 班 学号 姓名 1、空房 2、候房单 3、房态 4、行李部领班 5、免费服务 6、turn-down service 7、delivery record 8、run errands 9、a la carte 10、hostess Ⅱ .Give the terms or phrases according to the meanings ：（10 minutes ） 1. Meant for single or more occupancy. It has a sitting room connected to one or more bedrooms. ( ) Ⅰ.Translate the following terms or phrases into English or Chinese : （10 minutes ）
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《饭店英语》试题答案 b
I. Word Translation. （1’×10＝10’） II. Comprehensi on Questions (2’×5=10’) Which of the following is not a part of the Housekeeping Department? A. Kiosk B. Laundry C. Health club D. PA 2. Which of the following is the receptionist ’s work? A. Check-in B. Make bed C. Clean the room D. Turn-down service 3. Which of the following is not the tableware that usually used in western food? A. chopsticks B. knife and fork C. dessert plate D. napkin 4. Which of the following is the service that the Front Desk offers ? A. Room service. B. Photocopying. C. Reservation D. Baby-sitter 5. In a formal western party, the “Gentleman of Honor” is usually seats in the A B
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D. chef II.Match the words. (10 %) 1. deluxe double A. 前厅部 2. group reservation B. 餐桌装饰 3. table decorations C. 豪华双人间 4. the Front Office D. 刀削面 5. Sliced noodles E. 团体预订 III. There are 5 incomplete statements here. You should fill in each blank with the proper form of the word given in each brackets. (10 %) 1.The ______(crew)are paid to do all the word on the ship. 2.We finally (yield)_____to their argument. 3. Among those (presence)______at the meeting are some foreign experts. 4.He gives very little money to his wife out of (selfish)_____. 5.We use a ______(global) in our geography lessons. IV. Complete the following dialogue. (10 %) A: Room service,____1_____? B: I’m going to London tomorrow morning. So I would like to request _______2____. A:_____3______, at what time would you like us to call you tomorrow morning? B: At 6 sharp , please. _____4____, please. I don’t want to disturb my neighbors. A: OK. So we will ____5_______at 6:00 tomorrow morning. V. Translate the following sentences. (20%) 1. 我想预订一间有淋浴的单人房间。 2. 一楼有个商店。 3. 布朗先生说他在房间里等您。 4. 您忘了填写离店日期了。
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饭店实用英语试题二及答案 I. Choose the best answer. (10%) 1．Please put your used ____ in the basket and leave unused ones hanging on the rack. A. dishes B. towels C. menus D. keys 2. If you need a midnight snack there's a _____ full of potato chips on the floor. A. bellboy B. kitchenette C.cot D. vending machine 3. I’m sorry. I _______ the lamp beside the bed. Can you send a repairman? A. break B. breaks C. broken D. broke 4. _______ is the ticket to Paris? A. How many B. How much C. How far D.How much cost 5. Before Mr. White went to bed he_______ the lights. A. switched off B. turned on C. closed D. opened II. Match the words. (10 %) 1. the Housekeeping Dept A. 酒吧服务员 2. the locker room B. 客房送餐服务 3. bartender C. 长途电话 4. room service D. 更衣室 5. long distance call E. 客服部 III. There are 5 incomplete statements here. You should fill in each blank with the proper form of the word given in each brackets. (10 %) 1. He told a story that lacks(continuously)_____. 2. I've ______(reinforce) the elbows of that jacket with leather patches. 3. My father wanted me to become a (profession)________doctor, but he felt disappointed in the end. 4. Long before I went there, Africa was alive in my (imagine)______. 5. I couldn't understand her apparent _______(uneasy).
《饭店英语》期中考试试题
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