英语作文,投诉信

英语作文,投诉信

篇一：英文投诉信表达及例文

投诉信写作

写信投诉抱怨的题型很常见，怎样才能合理的表述不满，又能显得理由充分？下面介绍下这类书信的常用词汇和句型Complaint Letter

词汇：

complain against sb. about sth.投诉......

dissatisfaction with不满于......

put up with / bear / tolerate忍受

awful 糟糕的

poor service糟糕的服务

inconceivable不可思议的

out of one’s expectation令某人大失所望

look into / go into / investigate调查

incident / matter 事件

sanitary situation卫生条件

bad manners 不礼貌

disturbance干扰

nuisance 麻烦事

remedy 补救

solve解决

recurrence再次发生

句型：

1) I am writing to you to complain about ...

2) I am writing to express my dissatisfaction with...

3) There are some problems with the flat that I wish to bring to attention. For one thing, there is…For another,...

4) I can hardly bear /tolerate /put up with it any more.

5) I hope that the authorities concerned will consider my suggestions and improve the situation as best as they can.

6)I sincerely hope that it will review its management system, with the view to providing, better service to the public.

7) We trust that you will now consider this matter seriously and make an effort to prevent the recurrence of this kind.

8) We will appreciate your willingness to make up for the loss.

考研英语小作文模板：投诉信

投诉信1

结构要点投诉信是对产品或服务表示不满的信件，一般分三个部分：

1. 提出投诉内容；

2. 说明具体情况；

3. 提出解决办法。

Suppose you bought a woolen scarf(围巾) by mail order but later found a hole in it. Write a letter of complaint to describe that matter and require settlement. Do not

sign your own name at the end of your letter, using “Li Ming”instead.

To whom it may concern,

The woolen scarf I bought by mail order from your company arrived on time the day before yesterday. But when I checked it, I found a hole in the middle. I was astonished because the hole was obvious and I did not think you should neglect this deficiency when you delivered it. I have dialed your service number for several times and it was always busy.

Now this problem keeps worrying me. Can you change a new one for me as soon as possible? How shall I send this scarf back to you? Thanks for your consideration.

I am looking forward to your early reply.

Yours faithfully,

Li Ming

投诉信2

语言注意点投诉信应重点表明投诉的原因，叙事应客观、准确、简洁。最后提出的解决方法应切实可行。在表达自己的不满时，

语言要把握分寸，不失风度。Write a letter to complain about an unhappy experience in about 100 words to describe the matter and ask for the mistake to be corrected. Do not sign your own

name at the end of your letter, using “Li Ming”instead.

Dear Sir,

I am writing to you about a most unhappy experience. Last Tuesday morning, we

took a long route bus of your company from Dukou to Lijiang. The bus was scheduled to arrive in Lijiang at 7 o’clock in the evening, but it stopped midway at four p.m. for mechanical problems. The driver and the ticket seller could neither solve

the problem by themselves nor seek help from others.

Where we stopped was nowhere near a village. Up until 8 o’clock, another bus finally carried us to a shabby rural motel. We had to pay for our accommodation. The

room was too small and the quilt was so dirty. To our surprise, when we just managed to sleep at around 2 a.m., the driver came to wake us up—the bus had been fixed!I suggest that you look into this matter immediately and deal with it quickly and

properly.

Looking forward to your reply.

Yours,Li Ming

考研英语投诉信经典范文举例及点评

2005年12月27日09:26 来源：竞学网

范文之一

［Directions］: Suppose that you ordered a refrigerator but later found a

worrying problem. Write a letter of complaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using “Li Ming”instead.

Dear Sir,

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃to 9℃.

This problem has affected our normal life. Would you please let me know

whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.

Yours faithfully,

Li Ming

［文章点评］

这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。

范文之二

Dear Sir:

With reference to our order No. W98, the 120 computer sets supplies to the above order were delivered the day before yesterday, but we regret that 20 sets were badly damaged.

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile, we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely,

Li Ming

范文之三

Dear Mr. Chang:

On September 10, our order for 280 women's cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us. Sincerely yours,

Li Ming

一般说来，一封投诉信应包括三个最基本的方面：

1.投诉内容。一般放在信的开头。常用的表达法有：

I am writing to you about... which I received/bought ...

I am going to complain about ...

I am sorry to have to return with this letter... which I received/bought...

2.投诉原因。一般讲述对商品质量或售后服务不满意的地方。常用的表达法有：When we checked..., we noticed...

When I took... out of the bag and examined... closely, I found... When I unpacked... and tried to use it, it did not work.

3.希望得到的结果。常用的表达法有：

Please let me know what you intend to do in this matter.

I am returning... under separate post and look forward to receiving

a full refund of... In view of the inconvenience that this has caused, I feel you should...

Dear Sir，

I am writing to you for the mobile phone of Dephone-S250 I bought on 20th Apr.2008 at Tele Mall in Wuhan, P.R. China. Ten days after that, it didn’t ring and send short messages. Then I took it to the seller, but was told that the model had been sold out and I had to wait at least three months for a new one. Later I went to the repairman. He said since it was a new model in China,消息it was impossible to fix it without the right spare parts. I was so desperate on hearing that. How can I wait that long?

Therefore, I require that you send me a new one of the same model within a month. Thank you for your consideration. Sincerely yours,

Bu Manyi

投诉信

1 抱怨产品

You should spend about 20 minutes on this task. You have bought a washing machine. First you found that the machine damaged you

clothes, and you had it changed. Then you found that the new one seriously entangled the clothes. Write to the manager of the department store to complain about it. You should write at least 150 words.

Dear Sir or Madam,

A few months ago I purchased a washing machine (Sanyo XQB50-68) from your department store. After a few weeks I found that it had seriously damaged that clothes. I asked you to change one for me, which you did. Now I want to ask you to change this one for me again.

This one does not damage my clothes any more, but I have found that it tangles the clothes seriously and when it automatically begins to spin the water out, the machine shakes so heavily that it stops by itself. In the instruction booklet you have

篇二：英文投诉信写作指导

英文投诉信范文

生意不可能总是一帆风顺，不管企业多么细心、精心地处理业务往来，事故还是难以避免：货物可能送错了地方，可能在运输中受损或者延迟，等等，各种情况都可能发生。

当发生事故的时候，如果只是一些很快就能得到解决的小问题（比如保险、保证或是其他合同条款），一封日常投诉信就完全可以了。

由于这些小问题一般不会遭到对方的反对，日常投诉信只要清楚、明了、简要就行。下面是写日常投诉信所遵循的法则：

1. 开头就提出要求。

2. 详细解释此要求的原因。

3. 结尾要表示感谢对方的合作。

下面是一封日常投诉信的范例，请大家体会一下。

Dear Sir/Madam,

Please send us a correction on part of our order WP-11.

All the items we ordered arrived in excellent condition except for one model. It you refer to our original order (see the copy attached), you will note that we requested your fluorescent desk-lamps, Model 606. However, Model 608 reached us instead. For details, please see the inspection certificate issued by the Tianjin Commodity Inspection Bureau.

Will you kindly take back those you sent out and substitute them with an equal quantity (120 items) of Model 606? We would appreciate your attention to this matter promptly.

Yours faithfully

英文投诉信模板

Dear_______,

I am ______ (自我介绍) .I feel bad to trouble you but I am afraid that I have to make a complaint about_____.

The reason for my dissatisfaction is _______(总体介绍). In the first place,_______(抱怨的第一个方面). In addition, ___________(抱怨的第二个方面). Under these circumstances, I find it ________ (感觉)_______(抱怨的方面给你带来的后果).

I appreciate it very much if you could _______(提出建议和请求), preferably ______(进一步的要求),and I would like to have this matter settled by ____(设定解决事情最后期限).

Thank you for your consideration and I will be looking forward to your reply.

Yours sincerely

Li Ming

英文投诉信格式

学校受污染

【内容提示】

假如你是市一中的学生，名叫王红。你要向本市一家报刊编辑（editor）写封信，反映你校受污染的问题，呼吁有关部门采取措施，保护环境，防止污染。请你用下面的素材写100词左右的一封信。

你校位于山脚下，一条小河从旁边流过，院内树木四季常青，鲜花争艳，景色美似花园。但两年前，附近建起一家化工厂，排出大量污水、废气，造成校园污染，严重影响了师生健康。请有关部门出面解决这一问题。

【作文示范】

School Polluted

No. 1 Middle School

March 5, 1997

Dear Editor,

Our school lies at the foot of a mountain with a small river passing by. It used to look like a beautiful garden. There used to be green trees and all kinds of flowers in our school yard all year round. But great changes have taken place since a chemical works was built near our school two years ago. It produces poisonous gases and pours a large amount of waste water into the river. The terrible pollution has done great harm to us students and teachers as well as to the surroundings.

It＇s time for us to take steps to protect our surroundings and prevent them from being polluted.

Yours ever,

Wang Hong

【写法指要】

投诉信（letters of complaint）通常是写给厂家、商店、消费者协会、报界或厂家、商店的上级主管部门，揭发产品质量的低劣、服务态度的糟糕，抱怨不应出现的情况或问题等，以求得解决的信件。写投诉信要实事求是地把问题讲清楚，态度要冷静，做到

有礼貌，不能恶言伤人。

这封信的作者用的是对比法，先写学校的地理位置和原先学校的优美环境，后写化工厂建起后对学校造成的污染，最后提请报界呼吁保护环境的问题。写得有理有据，令人信服。

英文投诉信怎么写

投诉信结构公式右上角：日期左上角：称呼正文：第一段：表明自己的身份，说明写信目的，因何事投诉何人或机构。第二段：具体阐述投诉的内容和投诉的理由。第三段：提出解决建议并期望尽快解决，表示感谢。右下角：署名例（2002年1月）Directions : For this part , you are allowed 30 minutes to write a composition on the topic A Letter to the University President about the Canteen Service on Campus . You should write at least 120 words , and base your composition on the outline given below in Chinese :

假如你是李明，请你就本校食堂的状况给校长写一封信，内容应涉及食堂的饭菜质量、价格、环境和服务等，可是以表扬，可以是批评建议，也可以兼而有之。

参考范文

A Letter to the University President about the Canteen Service on Campus

Dec.20 , 2009

Dear President ,

My name is Li Ming . I am a junior from the Civil Engineering School . I venture to write you a letter to make a complaint about the canteen service of our school .

The focus of the complaint is the poor quality and high price of the food . On one hand , the rice is very hard , the steam bread is often cold , and the vegetables are always overcooked . On the other hand , the price of the food is so high that many poor students are burdened heavily . Under these circumstances , I find it impossible for us students to fully concentrate on the study and enjoy the campus life .

I will be very obliged if you can consider my complaint seriously . I do hope the service of the canteen will be much improved as soon as possible . Thank you for your time and kind consideration . Sincerely yours ,

英语投诉信范文之一

[Directions]：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using "Li Minginstead.

Dear Sir，

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great

pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it，we were surprised to find it was around 15℃，far from the standard temperture range from 0℃to 9℃。

This problem has affected our normal life. Would you please let me know whether or not you can send a re(转自：https://www.360docs.net/doc/eb9387033.html, 千叶帆文摘:英语作文,投诉信)pairman as soon as possible？I hope that my problem will get your kind consideration.

Yours faithfully，

Li Ming

[文章点评]

这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。

英语投诉信范文之二

Dear Sir：

With reference to our order No. W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely，Li Ming 英语投诉信范文之三Dear Mr. Chang：On September 10，our order for 280 women's cotton sweaters was duly received，but we

篇三：英语投诉信范文

英语投诉信范文

Directions: You found something wrong with the telephone bill you have received from the local post office. You made a call to inquire about this; however the person who answered the call was very rude. Write a letter of complaint to the manager of the post office, explaining the situation and giving your suggestions for improvement. Your letter should be no less than 100 words. You do not need to write the address. Don’t sign your own name at the end of the letter, use Donna instead. 英文投诉信模板

Dear ______,

①I am ______（自我介绍）. ②I feel bad to trouble you but I am afraid that I have to make a complaint about.

③The reason for my dissatisfaction is ______（总体介绍）. ④In the first place, ______（抱怨的第一个方面）. ⑤In addition, ______（抱怨的第二个方面）. ⑥Under these circumstances, I find it ______（感觉）to______（抱怨的方面给你带来的后果）.

⑦I appreciate it very much if you could ______（提出建议和请求）, preferably

______（进一步的要求）, and I would like to have this matter settled by ______（设定解决事情最后期限）. ⑧Thank you for your consideration and I will be looking forward to your reply. Yours sincerely,

Li Ming

范文

Dear Sir

I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.

However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted

me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.

I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.

An early response will be appreciated.

Sincerely yours,

DELL

译文

先生：

我写这封信是为了让你知道你们一个员工的服务态度。我收到你们上个月的话费单后发现有些计算错误，我觉得我被多收了两个国际长途费用。

但当我打电话询问客服部门时，接电话的女孩态度非常粗鲁。一方面她总是打断我的话，另一方面她甚至说错误在我。这样对待客户的态度实在让人难以接受。

我建议对这个女孩进行惩罚，另外告诉该如何对待客户。我希望她能向我正式?a href=“https://www.360docs.net/doc/eb9387033.html,/langzuowen/”target=“_blank” class=“keylink”>狼浮?/p> 请早日回复。

真挚的：DELL

范文之二

［Directions］：Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement，Do not sign your own name at the end of your letter，using "Li Minginstead.

Dear Sir，

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it，we were surprised to find it was around 15℃，far from the standard temperature range from 0℃to 9℃。

This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible？I hope that my problem will get your kind consideration.Yours faithfully，

Li Ming

［文章点评］

这封投诉信可以说写得非常好，结构很清晰，第一段首先肯定对方按时送货上门的做法，随后简述冰箱出了问题。第二段说明具体问题，第三段提出要求。

范文之二

Dear Sir：

With reference to our order No. W98，the 120 computer sets supplies to the above order were delivered the day before yesterday，but we regret that 20 sets were badly damaged.

The packages containing the computer sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the computer sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile，we have put the damaged computer sets aside in case you need them to support a claim on your suppliers for compensation.

Yours sincerely，

Li Ming

范文之三

Dear Mr. Chang：

On September 10，our order for 280 women's cotton sweaters was duly received，but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately，and the result shows