外贸订单跟进模板
.未付款订单的催款模板。（请根据您产品自身特点对描述内容进行修改）
Dear xxx
We have got your order of XXXXXX。 But it seemsthat the order is still unpaid. If there’s anything I can help with the price,size, etc., please feel free to contact me. After the payment is confirmed, Iwill process the order and ship it out as soon as possible. Thanks!
2.查看到买家付款完成的订单后，给买家发送订单确认邮件并且告知预计发货时间
Hi, xxx,
Thank you for your payment for orders xxxxxxx. We will be dispatching these it emswithin the next 3 days. If you have any questions or problems, contact usdir ectly for help.
3.填写了发货通知后告知买家当前状况，（订单号、发货单号、运输方式和发货日期）Hello, xxx,
We are happy to tell you we have dispatched your order! You can track itsprogr ess with the following tracking number: xxxxxx
You can also track the delivery of your order yourself here: http://www.xxxxx. com.
It usually takes about 30 days for your order arrive, but as this is theshoppi ng season, the logistics companies are very busy and some orders may takeslight ly longer to arrive.
If you have any questions or problems, contact us directly for help.
4.超过5天还未更新物流信息，让买家再等待
Dear xxx,
As we all know, it’s the busiest part of the shopping season and the logistic scompanies are running at maximum capacity.
Your delivery information has not been updated yet, but don’t worry- we will let you know as soon as an update is available.
Thank you for your patience!
5.货物退回，换物流方式重新给买家发货，并延长收货时间
Hello, xxx,
Due to the overwhelming demand for logistics this shopping season, the origina ldispatch has failed.
Don’t worry! We have already dispatched your orderwith a different logistics c ompany. You can track the new delivery of yourorder here: https://www.360docs.net/doc/135935274.html,. We have also extended the time period for you to confirm delivery.
If you have any questions or problems, contact us directly for help.
6.长时间在途，确认是否收到货物，减少买家未收到的担忧
Hello, xxx,
If you haven’t received your order yet, please don’t worry. We just checked the tracking information and it’s on its way!
Don’t worry about your money or your purchase either – if you do not receive your package, we will resend your order, oryou can apply for a full refund.
If you have any questions or problems, contact us directly for help.
7.距离确认收货超时还有1周，依然未妥投，告知买家物流的大致情况，并且告知买家会给他延长收货时间，请买家不要提交纠纷
Hello, xxx,
We have checked the tracking information and found your package is still intra nsit. This is due to the overwhelming demand for logistics this shoppingseason. We have also extended the time period for you to confirm delivery.
If you have any questions or problems, please contact us directly forassistanc e, rather than submitting a refund request. We aim to solve allproblems as quic kly as possible!
Thanks!
8.客户投诉产品质量有问题(表示歉意，并愿意配合解决问题，承诺下次购买能给予折扣)，请根据订单实际情况进行更改。
Dear xxx
I am very sorry to hear about that. Since I did carefully check the order andt he package to make sure everything was in good condition? Before shipping itou t, I suppose that the damage might have happened during the transportation.But I’m still very sorry for the inconvenience this has brought you. Iguarantee th at I will give you more discounts to make this up next time you buyfrom us. Tha nks for your understanding.
9.货物断货，推荐类似产品。（建议大家及时把断货的商品进行下架）
Dear xxx,
We are very sorry that item you ordered is out of stock at the moment. I willc ontact the factory to see when it will be available again. I would like torecom mend some other items of similar styles. Hope you like them too. You canclick o n the following link to check them out XXXXXX. If there’s anything I canhelp w ith, please feel free to contact us. Thanks!
10.折扣产品推荐
Dear xxx,
Thanks for your message. Well, if you buy both of the XXXX items, we can offer you a XXX % discount. Once we confirm your payment, we will ship out the itemsf or you in time.
Please feel free to contact us if you have any further questions.
Thanks & Best regards!
11.买家议价（填写希望买家购买的件数和您所能提供的折扣）
Dear xxx:
Thank you for taking interests in our i tem. I’m afraid we can’t offer you th atlow price you bargained as the price we offer has been carefully calculated a ndour profit margin is already very limited. However, we can offer you a XXX %d iscount if you purchase more than XXXXpieces in one order. If you have anyfurth er questions, please let me know. Thanks!
12.向买家推荐新品(圣诞节/新年等节日畅销产品推荐)
Dear xxx,
As Christmas/New year/…… is coming, we found XXXXXXXXXX has a large potentia
lmarket. Many customers are buying them for resale on eBay or in their retailst ores because of its high profit margin. We have a large stock of XXXXXXXX.Pleas
e click the following link to check them out XXXXXXXXXX. I
f you order morethan
10 pieces in one order, you can enjoy a wholesale price of XXX. Thanks.
13.货物在海关
Hello, xxx,
We have checked the tracking information and found your package has now arrive dat your country’s customs agency.
Please let us know as soon as your order arrives at your delivery address.
If your package experiences any delays at customs, please contact them toresolv e any problems.
Thanks!
14.货物已经处于签收状态，提醒买家进行确认收货并且给予好评
Hello,xxx,
The tracking information shows that you have received your order! Please makes ure your items have arrived in good condition and then confirm satisfactorydeli very.
If you are satisfied with your purchase and our service, we will greatlyappreci ate it if you give us a five-star feedback and leave positive commentson your e xperience with us!
If you have any questions or problems, please contact us directly forassistanc e, rather than submitting a refund request. We aim to solve allproblems as quic kly as possible!
Thanks!
好的沟通能减少很多与买家之间不必要的纠纷，我们需要很好的利用我们的沟通方式，结合我们客观的优质产品和服务，大力提升交易量以及买家的回头率。以上模板仅供参考，请结合具体订单和情况进行修改使用。
（转自外贸帮手网）
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外贸跟进模板
一．Hi, how are you? Did you get my email? I have no further information from you,pls let me know your idea, ok? Thank and best regards Coco 二．询问客户对报价的看法 Dear xxx, Hope everything goes well with you！ Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you and your company. Best regards 二．追问客户的评价，求回复 Dear xx
How are you recently? Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards. 三．本着小强精神，保证客户收到了报价，重发报价 Hello, xxx, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Best wishes
外贸询盘跟进邮件范文
外贸询盘跟进邮件范文 一、买家询盘为泛问所有产品 询盘格式通常如下： We are interested in all your products, could you please send us more information and sles about your products and price list? 可参考如下模板回复： DearSir/ Madam, Thanks for your inquiry at Alibaba.. We are professional supplier for plush toys at petitive price, located in Nanjing City, Jiangsu Province. Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you??re interested in. We have great interest in developing business with you, should you have any inquiries or ments, we would be glad to talk in details through MSN：XXX\ mails or any way you like. (附件内容可挑选一些公司主打产品)
外贸订单跟进常用模板
一．询问客户对报价的看法 Dear xxx, Hope everything goes well with you！ Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you and your company. Best regards 二．追问客户的评价，求回复 Dear xx How are you recently? Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need
your feedback to go ahead. Thank you in advance. Many thanks and best regards. 三．本着小强精神，保证客户收到了报价，重发报价 Hello, xxx, Wish you have a nice day! May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Best wishes 四：利用报价的有效期给客户一点压力 Hello, xxx,
外贸客户邮件跟进
Hope you are fine, my friend.It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you!If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you. 如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%的客人会告诉你他的原因) Glad to contact you again!Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.Waiting for your favorable reply soon! 之后的日子里,可以尝试新产品的报价,刺激下客人的神经. 我通常是这样写的：good day!my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience? if the products isnot you are expecting,pls advise me your details requirement, i will re-offer asap.i am of service at any time! 但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客人缠得太紧，约十来天给他一封邮件我通常这样回复的： Dear ***,Wish you have a nice day!May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.I am waiting for your reply ASA P.Best regardsWennie． 但是，想成功可不是容易的事情． dear sir have you received our quotation of ..., if you have any further question,please don't hesitate to contact us.we are waiting for you comment about our quotation.we hope that we can establish a good business relationship with you in the nearest future.your prompt reply will be appreciate. 回复A：直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin 回复B：先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HA VE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来.....如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。 Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some
外贸订单跟进模板
.未付款订单的催款模板。（请根据您产品自身特点对描述内容进行修改） Dear xxx We have got your order of XXXXXX。 But it seemsthat the order is still unpaid. If there’s anything I can help with the price,size, etc., please feel free to contact me. After the payment is confirmed, Iwill process the order and ship it out as soon as possible. Thanks! 2.查看到买家付款完成的订单后，给买家发送订单确认邮件并且告知预计发货时间 Hi, xxx, Thank you for your payment for orders xxxxxxx. We will be dispatching these it emswithin the next 3 days. If you have any questions or problems, contact usdir ectly for help. 3.填写了发货通知后告知买家当前状况，（订单号、发货单号、运输方式和发货日期）Hello, xxx, We are happy to tell you we have dispatched your order! You can track itsprogr ess with the following tracking number: xxxxxx You can also track the delivery of your order yourself here: http://www.xxxxx. com. It usually takes about 30 days for your order arrive, but as this is theshoppi ng season, the logistics companies are very busy and some orders may takeslight ly longer to arrive. If you have any questions or problems, contact us directly for help. 4.超过5天还未更新物流信息，让买家再等待 Dear xxx, As we all know, it’s the busiest part of the shopping season and the logistic scompanies are running at maximum capacity. Your delivery information has not been updated yet, but don’t worry- we will let you know as soon as an update is available. Thank you for your patience! 5.货物退回，换物流方式重新给买家发货，并延长收货时间 Hello, xxx, Due to the overwhelming demand for logistics this shopping season, the origina ldispatch has failed. Don’t worry! We have already dispatched your orderwith a different logistics c ompany. You can track the new delivery of yourorder here: https://www.360docs.net/doc/135935274.html,. We have also extended the time period for you to confirm delivery. If you have any questions or problems, contact us directly for help. 6.长时间在途，确认是否收到货物，减少买家未收到的担忧 Hello, xxx, If you haven’t received your order yet, please don’t worry. We just checked the tracking information and it’s on its way! Don’t worry about your money or your purchase either – if you do not receive your package, we will resend your order, oryou can apply for a full refund. If you have any questions or problems, contact us directly for help.
外贸跟进客户邮件模版
外贸如何跟进客户邮件最新模版 1.Dear Jain, How is everything going? As the samples were sent out and received last week,may I know if you got the samples yet?How do you like it?We are appreicated your feedback of the samples so that we can go to the next steps. （或者把samples 改成quote,details） Looking forward to your reply. Best Regards and Thanks, Celeste 2.Hi Jain, Do you see my offer?What is your opinion?（Is there any updated information about xx？Do you have any news for xx?Any comment about our xx ?) Is there anything I can do at this stage to support you?we will be obliged if you kindly let us know. Have a nice day.Thanks. Celeste 3.Hi Jain, Glad to contact you again! Sorry that we still don't receive any information from you. I would appreciate for your any comment about our offer, including price, quality, service. No matter if it is positive answer, It is great help for us to meet your requirement. Waiting for your favorable reply soon! Best regards. Celeste 4.Hi Jain, Good day. Still no answer from you,how about the xx samples or quote?Fully understand you are busy,but I need to confirm the xx with you(it is my job responsibilty to follow up you and collect the clients' comment to improve my work and offer you quick response)
外贸跟踪邮件范文
询问客户对报价的看法 Dear xxx, Hope everything goes well with you! Have you kindly checked my offer Hope they are workable for your market! It is a regret that I haven’t received any information from your side. May I have your idea about our offer We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you and your company. Best regards. 追问客户的评价，求回复 Dear xxx, How are you recently？ Several days no news from you, have you got my enquiry for xxx Fully understand that you are too busy to reply us. But we are still waiting for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards. 本着小强精神，保证客户收到报价，重发报价 Hello,xxx, Wish you have a nice day! May I ask whether you have received my quotation Now I am sending it again. If you have any other ideas, pls fell free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon! Best wishes
外贸业务跟进客户模板
（跟进客户1） Dear friend, How’s everything going? I am Kelly from YIYATE Technology Company; I acquired your information from the data of our store, hoping that we can establish a long-term business relationship with each other. My dear friend, recently, there are a series of promoting activities in our store. Therefore, if you are interested and at the demand of TV box products, please contact me without hesitation. (Trade Manager: cn1510638549) It would be my pleasure to help. What’s more, I can apply more reasonable discount for you according to your order. It would be really my honor to do business with you. Thank you so much! Have a perfectly nice day! Any early reply would be highly appreciated! Yours truly, Kelly Yu （跟进客户不回） Dear friend, Good day!
外贸邮件模板大全
1.向顾客推销商品 D e a r S i r:M a y1,200 1 Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that i t i s t h e b e s t m o u n t a i n b i k e a v a i l a b l e. E n c l o s e d i s o u r b r o c h u r e. Y o u r s f a i t h f u l l y 2.提出询价 D e a r S i r:,200 1 We received your promotional letter and brochure today. We believe that your would do well here in the Kindly send us further details of your prices and terms of sale. We ask you to make every effort to quote at competitive prices in order to secure our business. We look forward to hearing f r o m y o u s o o n..
史上最全订单跟进英文模板
史上最全订单跟进英文模板 1.未付款订单的催款模板 Dear xxx, We have got your order of xxxxx,But it seems that the order is still unpaid.If there`s anything I can help with the price,size,etc.please feel free to contact me.After the payment is confirmed,I will process the order and ship it out as soon as possible.Thanks! 2.查看卖家付款完成的订单后，给买家发送订单确认邮件，并告知预计发货时间。Hi,xxx, Thank you for your payment for orders xxxx.We will be dispatching these items within the next 3 days. If you have any questions or problems ,contact us directly for help. 3.填写了发货通知后告知买家当前状况（订单号,发货单号，运输方式和发货日期）Hello,xxxx, We are happy to tell you we have dispatched your order!You can track its progress with the following tracking number:xxxx. You can also track the delivery of your order yourself here:https://www.360docs.net/doc/135935274.html, It usually takes about 30 days for your order arrive, but as this is the shopping season ,the logistics companies are very busy and some orders may takes lightly longer to arrive . If you have any questions or problems.contact us directly for help. 4.超过5天还未更新物流信息,让买家再等待。 Dear xxx,
外贸订货单模板
外贸订货单模板 篇一：外贸公司订货合同单普通样板 NO.00000001 订货合同单客户Client:_________________________________________ 订货日期Issue Date:_______________________ 电话Tel:___________________________________________ 交货日期Delivery Date:_____________________ 地址Add:__________________________________________ 交货方式Delivery Terms:____________________ 篇二：外贸订单跟进常用模板 一．询问客户对报价的看法Dear xxx, Hope everything goes well with you！Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. If there is anything we can do for you, we shall be more
than pleased to do so. Hope we can build good cooperation with you and your company.Best regards 二．追问客户的评价，求回复Dear xx How are you recently?Several days no news from you have you got my enquiry for xxxx? Fully understand that you are too busy to reply us. But we are still await for your comments. We need your feedback to go ahead. Thank you in advance. Many thanks and best regards. 三．本着小强精神，保证客户收到了报价，重发报价Hello, xxx, Wish you have a nice day!May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can give any advices to us. Waiting for your favorable reply soon!Best wishes 四：利用报价的有效期给客户一点压力Hello,
外贸客户跟踪信模板
以下是一个外贸朋友跟踪客户时用的方法，觉得不错，大家可以借鉴一下。欢迎大家积极思考，提出更好、更完整的跟踪思路。 1，报价后好几天没回复。可以询问是否收到，收到了对价格有什么看法？对产品有什么建议？。。。。。。 Sample one: Dear xx Sorry to trobule you. Several days no news from you have you got my enquiry for xx ? Fullyunderstand that you are too busy to reply us.But we are still await advance. Many thanks and best regards. xxx 2, sample 1发出去后如果客户还没回复就这样跟进。因为报价单里面有对价格限制有效期所以可以以此跟踪 Sample two: Dear xx Hope everything goes well ! We are in receipt of your inquiry dated on xxx and quote you as follow: XXXX . pls kindly check whether price is workable ? Becasue price will be invalid on xx. Wish we will promote business.
Best regards. xxx 3,如果碰到节假日也可以跟踪下。 sample 3 Dear XX Sorry for re-troubling you. pls find my pervious email below.Could you kindly check by return today ?Because we will on holiday from xx to xx and my email access may be limited.Thank you in advance. Bset regards. XX 4,如果客户遇到客户国家节日也可以借此恭维一番。加深映像。 Sample 4 Dear xx As for xxx, if you need any info,pls contact me at any time. We will try our best to satisfied with your requirements. May god bless you and have a nice day. xxx 5,然后就是交货期，稍微的给他一点压力，催促他尽快下单。 Dear xxx Hope you everything goes well.
11个外贸业务邮件模板及精辟分析
11个外贸业务邮件模板及精辟分析 ①发了开发信后客户没回音，催！ Dear ***, Sorry to trouble you again! Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd. Thank you in advance! Best regards, Cindy 先写得委婉一点，把你上次写给他的邮件放在下面。如果他还是没回复，那就再重新发一遍，上面加上大写的红色或者粗体的“RE-SEND！！！”如果还是没消息，就打电话吧~ ②展会上遇到客户写的开发信 Hi Alex, How are you doing? Glad to get your name card from HK fair. This is Sandy from ***. We specialized in Gensets, and all our products with CE/FCC/FCCID approved! Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in attachment. Hope to get good news from you! Thanks. Best regards, Sandy Sales assistant Sandy，我要说一点，你的情况和其他朋友又不一样了。你在展会上拿到过客人的名片，而且客人曾经对某一款产品感兴趣，那简直是一个相当好的机会！只要你把握住了，成交可能性是很大的！这种情况下，你特别要标注出他在展会上选的东西，而且主动提供详细资料和报价，这一点至关重要！ 客人很忙的，他可能在香港展上去过很多同行那边，问同一个产品，他会收到很多很多邮件，恐怕根本没空回复或主动联系你，所以你一定要主动出击，提供完整的资料和好的价格，然后跟进，赢得他的信任！如果像你刚才那样，问他是不是有兴趣，有兴趣你会给他详细资料，客人会觉得很烦的，觉得你怎么需要推一下动一下，做业务要学会主动，客人一个眼色，你就要能完成三四个动作。客人问你价格，你连详细参数尺寸包装材料都一并提供了。 客人问你说明书，你连设计稿和文字都完整无误地给他参考。客人需要彩盒，你不止给了他图片，还有准确尺寸的刀模图，连别的客人的彩盒也一并给他做设计参考。你说，客人是不是会对你印象很好？ ③寄样品运费让对方出（到付）的委婉邮件
外贸报价单模板
第二章：报价单的主要内容 一、报价单的头部（Head） 01，卖家基本资料（举例） 工厂标志（Factory Logo） 公司名称（Company） 详细地址（Detailed Address） 邮政编码（Post Code） 联系人名（Contact） 职位名称（Job title） 电话号码（Telephone No.） 传真号码（Fax No.） 手机号码（Mobile No.） 邮箱地址（E-mail Address） 聊天方式（Messenger Online） 公司网址（Website Address） 02，买家基本资料（举例） 工厂标志（Factory Logo） 公司名称（Company） 详细地址（Detailed Address） 邮政编码（Post Code） 联系人名（Contact） 职位名称（Job title） 电话号码（Telephone No.） 传真号码（Fax No.） 手机号码（Mobile No.） 邮箱地址（E-mail Address） 聊天方式（Messenger Online） 公司网址（Website Address） 03，报价单的抬头： 报价单标题（Quotation/Quotation Form/Price List） 参考编号（Reference No.） 报价日期（Date） 有效日期（Valid date） 二、产品基本资料（Product’s Basic information） 序号（No.） 货号（Item No.） 型号（Type） 产品名称（Product’s Name） 产品图片（Photo） 产品描述（Description） 原材料（Materials） 规格（Specification） 尺寸（Size） 长度（Length） 宽度（Width） 高度（Height） 厚度（Thickness）
外贸客户的跟进
We are pleased to have visited your website^^^^/直接针对报价 开发信不回跟踪^_^ (-_-) （^_^）~ ^.^ ~ ~*_*~ ^o^ 1.问原因 Dear Sire, Hope you are fine, my friend. It is regret that I haven't receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don't want to lost a good customer like you! If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with you. 2.还不回信,一周后问客人不回信的原因.(70%会告诉原因) Dear Sire, Glad to contact you again! Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don't receive any information from you. I would apprreciate for your any comment about our offer, Including price, quality, sercive. No matter if it is positive answer or not. It is great help for us to meet your requirement. Waiting for your favorable response soon! 3.之后,尝试新产品报价,刺激客人的神经. or 询问是否需要其它报价。 Dear Sire, good day! My quotation you might have received and considered. Could you kindly advise your comments at your earlier convenience? if the products isnot your are expecting, pls advise me your details requirement, I will re-offer asap.I am of service at any time! 注：不同客人换着写邮件，让客人知道公司/产品的存在．别缠太紧，10天1封。一．询盘泛问所有产品（购买意图一般，继续回复的重点追踪） 如下：Could you please send us more information and samples about your products and price list? 1.先发送目录，请求选择产品再报价： Dear XXX, Thanks for your inquiry at https://www.360docs.net/doc/135935274.html,. We are professional supplier for vacuum pumpat competitive price, located in WenLing City, ZheJiang Province. (附件挑选主打产品) Here is the attachment with some pictures of our products that may suit your requirements, for more, please check our website, and select the products that you’re interested in. We have great interest in developing business with you, May I have any inquiries or comments. we would be glad to talk in details through MSN：XXX \ mails or any way you like. 2. 发了目录后无回复.直接去函敦促 Dear XXX， Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you catalogue for our vacuum goods .