外贸订单跟进常用模板资料

外贸订单跟进常用模

板

一．询问客户对报价的看法

二．Dear

三．xxx,

四．

五．Hope everything goes well with you！

六．

七．Have you kindly checked my offer? Hope they are workable for your market! It is regret that I haven't received any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply.

八．

九．If there is anything we can do for you, we shall be more than pleased to do so.

十．

十一．Hope we can build good cooperation with you and your company.

十二．

十三．Best

十四．regards

十五．

十六．

十七．

十八．二．追问客户的评价，求回复

十九．Dear

二十．xx

二十一．

二十二．How are you recently?

二十三．

二十四．Several days no news from you have you got my enquiry for xxxx? Fully understand that

二十五．you are too busy to reply us. But we are still await for your comments. We need 二十六．your feedback to go ahead. Thank you in advance.

二十七．

二十八．Many thanks and best regards.

二十九．

三十．

三十一．

三十二．三．本着小强精神，保证客户收到了报价，重发报价

三十三．Hello,

三十四．xxx,

三十五．

三十六．Wish you have a nice day!

三十七．

三十八．May I ask whether you have received my quotation? Now I am sending it again, if you have any other ideas. Please feel free to contact me. We will do much better if you can

give any advices to us.

三十九．

四十．Waiting for your favorable reply soon!

四十一．

四十二．Best

四十三．wishes

四十四．

四十五．

四十六．

四十七．四：利用报价的有效期给客户一点压力

四十八．Hello,

四十九．xxx,

五十．

五十一．Hope everything goes well! It’s Judy.

五十二．

五十三．We are in receipt of your inquiry dated on xxx and quote you as follow: XXXXXXX . 五十四．pls kindly check whether price is workable ? Becasue price will be invalid on xxxx.

五十五．

五十六．Wish we will promote business.

五十七．

五十八．Best

五十九．regards.

六十．

六十一．

六十二．

六十三．五：最后一次寻求客户对所询价产品的意见，附上产品目录表

六十四．Good day! My friends, Judy again.

六十五．

六十六．My quotation of xxx you might have received and considered. Could you kindly advise your comments at your earliest convenience?

六十七．

六十八．Enclosed is the E-catalog of Kington, please kindly check! If there is any item you are in need of, please contact me! I’ll be more than pleasure to offer the information you want.

Thanks…

六十九．

七十．I am of service at any time!

七十一．

七十二．BR

七十三．

七十四．

七十五．六：待客户在目录表中发现适合他们市场的产品

七十六．Hello,

七十七．my friends,

七十八．

七十九．Have u received and checked the E-catalog send in my last email? Hope they are workable for your market! If you find some product really attractive to you, please feel free to contact us. We are more than pleasure to offer you with more information that you want.

八十．

八十一．If you want to estimate the products show, yes, sample can be sent for your

reference!

八十二．

八十三．We hope can establish a good business relationship with you in the near future.

八十四．

八十五．Best

八十六．regards

八十七．

八十八．

八十九．

九十．七：时不时的问下是否有新的询盘或者订单

九十一．Dear xx

九十二．

九十三．I hope you are doing good.

九十四．

九十五．Have you got any new orders ? pls keep me posted if yes, i will send you our updated price for your review.

九十六．

九十七．Best regards.

九十八．

九十九．

一○○．

一○一．八：对于较大的客户我们也可以主动提出提供免费样品哟

一○二．

一○三．Dear xxx,

一○四．

一○五．Free sample can be sent for your

一○六．reference if you need. How's your opinion?

一○七．

一○八．As our serveral communication, I

一○九．hope that we can build a cooperation between us.

一一○．

一一一．Waiting for your reply.

一一二．

一一三．Best wishes

一一四．

一一五．九：最后的绝招

一一六．Dear

一一七．xxx,

一一八．

一一九．I have sent you email many times before but have not received any reply from you so I am guessing the emails have not reached you.

一二○．

一二一．Could you please drop me a short note if you receive this message and also please tell me if you have any interest in our products? I don’t want to keep bothering you if you don’t

have any interest

一二二．

一二三．Best

一二四．regards

一二五．

一二六．

一二七．

一二八．十：新产品上市就是很厉害的时候了哦

一二九．Dear

一三○．xxx

一三一．

一三二．Good morning !

一三三．

一三四．It is glad to inform you that we have lanched xxx ,which with xxxx优势特点 such as perfect design, low noise, light weightxxxx.

一三五．

一三六．Attached with xx and xx for your reference and pls have a try in your market if possible.

一三七．

一三八．Best

一三九．regards.

一四○．

一四一．xxxx

一四二．

一四三．

一四四．

一四五．十一：告知客户价格表的调整

一四六．Dear

一四七．xxx,

一四八．

一四九．How are you? Long time no contact and hope everything goes weill with you.

一五○．

一五一．Our products and quotation had updated .Would u pls check our new quotation with new items in attachments ?If have any questions,pls contact me freely.

一五二．

一五三．Best

一五四．regards.

一五五．

一五六．

一五七．

一五八．十二：看看可不可以转换订单吧

一五九．Hello,

一六○．xxx,

一六一．

一六二．Now I am writing for keeping in touch with you for further business.

一六三．

一六四．If any new inquiry, welcome here and I will try my best to satisfy you well with competitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin

一六五．

一六六．

一六七．

一六八．可选邮件：

一六九．

一七○．1.客户过节，送祝福

一七一．Dear

一七二．xxxx

一七三．

一七四．Happy xxx and we wish you, your family, company enjoy your holidays.

一七五．

一七六．As for xxx, if you need any info,pls contact me at any time. We will try our best to

satisfied with your requirements.

一七七．

一七八．May god bless you and have a nice day.

一七九．

一八○．

一八一．2.给客户发送一封关心的信，提醒客户注意休息，身体健康

一八二．Deer

一八三．xxx,

一八四．

一八五．Good

一八六．day!

一八七．

一八八．Happy the coming new year! I know that you will be much busy than before. But, please renmenber to keep enough rest! As all of us know, healthy is the most inportant in

your life.

一八九．

一九○．Best

一九一．regards

一九二．

一九三．

一九四．3.如果我方过节的话

一九五．Dear

一九六．XXXX

一九七．Sorry for re-troubling you.

一九八．

一九九．pls find my pervious email below. Could you kindly check by return today. Because we will on holiday from xx to xx and my email access may be limited.

二○○．

二○一．Thank you in advance.

二○二．

二○三．Best

二○四．regards.

二○五．问客户有没有收到邮件

Dear XXX,Your goods have been finished, Kindly see attached images to check!

(附几张大货图，很有说服力）please make payment of balance asap

so that we can deliver them soon!直截了当。。

Dear XXX,

Kindly please let known if our previous mail (dated) has reached you. Regards,

vic_yyh2009

Please give me the model if you have any interest of our product.

What type of equipments do you need?

Please let me know,I will send the quoted prices to you

Please inform us if you have any complaint or suggestion

about our products or service.We will feedback to you

as soon as possible and your satisfaction is guaranteed.

We apologize for all the inconvenience caused.

However, if the email disturb you, please reply a blank email,

and we will stop emailing you

以下是一个网络例子

Hope you are fine, my friend.

It is regret that I haven’t receive any information from your side. May I have your idea about our offer? We will try to satisfy you upon receipt of your reply. As we don’t want to lost a good customer like you!

If there is anything we can do for you, we shall be more than pleased to do so. Hope we can build good cooperation with your.

如果客人还没有回信,一周后再问客人不回信的真实原因.(一般情况,70%客人会告诉你原因) Glad to contact you again!

Have you kindly check my offer? Hope they are workable for your market! Sorry that we still don’t receive any information from you. I would apprreciate for your any comment about our offer, including price, quality, sercive. No matter if it is positive answer, It is great help for us to meet your requirement.

Waiting for your favorable reply soon!

之后的日子里,可以尝试新产品的报价,刺激下客人的神经，以例为证，往下看：

我通常是这样写的：

good day!

my quotation of digital photo frame you might have received and considerated. could you kindly advise your comments at your earlier convenience?

if the products isnot your are expecting,pls advise me your details requirement, i will re-offer asap.

i am of service at any time!

但是，不同的客人，我会变换着写邮件，让客人知道我们公司，产品的存在．我不会把客

人缠得太紧，约十来天给他一封邮件我通常这样回复的：

Dear ***,

Wish you have a nice day!

May I ask whether you have received my quotation?Now I am sending it again,if you have any other ideas.Please feel free to contact me.We will do much better if you can give any advices to us.

I am waiting for your reply ASAP.

Best regards

Wennie．

但是，想成功可不是容易的事情．

dear sir

have you received our quotation of …, if you have any further question,please don’t hesitate to contact us.we are waiting for you comment about our quotation.

we hope that we can establish a good business relationship with you in the nearest future.

your prompt reply will be appreciate.

回复A：直接去函敦促 Dear Hugo Chu, Wish everything well with you and your esteemed company ! We are in receipt of your letter dated Aug 10 , and as requested was expressed you 3 catalogues for our refrigeration goods . We hope they will reach you in due course and will help you in making your selection . Wish we will promote business as well as friendship! Best wishes ! Kevin

回复B：先写邮件问清情况。本人觉得先写邮件问清情况，简单的询问，如HAVE YOU RECEIVED MY P/I, IS THERE ANY QUESTION OR PROBLEM WITH YOU? 再问何时开L/C 或汇订金过来…..如客户没回复，那你应该(很有必要)打个电话过去问清情况。是价格问题还是临时发生改变? 客户是中间商，还在等最终客户的确认？还是其它问题？然后根据情况做一些措施看能否挽回这一张订单。

Dear Sir, Good morning! Hope you have got a wonderful weekend! For several days no news from you, my friend. Now I am writing for reminding you about our offer for item of **** dated ** ** ** according to your relative inquiry. Have you got (or checked) the prices or not? ( You can add some words to introduce your advantage of your product or something else to attract the customer). Any comments by return will be much appreciated. It will be our big pleasure if we have opportunities to be on severice of you in near future. Looking forward to your prompt response, Thanks and best regards, Yours Faithfully Kevin

回复C：如果仍然没有回音的话，可以在一、两个月后再写一封信。 Dear Sir, Now I am writing for keeping in touch with you for further business. If any new inquiry, welcome here and I will try my best to satisfy you well with comptetitive prices as per your request. By the way, how about your order (or business) with item ***? If still pending I would like to offer our latest prices to promote an opportunity to cooperate with each other. Thanks and best regards, Kevin