客户满意度问卷调查表

TO:

ATTN:Ref.No.:

Thank you very much for your continuous support and kindest consideration.

In order to optimize our business relationship, to supply high quality products and provide quality service for you, we appreciate you to complete this questionnaire and give your precious comment. Thanks in advance!

承蒙贵公司一直以来的支持和关照，十分感谢!

为了优化与贵公司之间的业务关系，同时更好地为贵公司提供优质的产品和服务流程而作此调查。恳请贵公司在百忙之中

抽出宝贵的时间在此问卷上提出宝贵的意见。谢谢!

Questionnaire on Customer Satisfaction

客户满意度问卷调查表

A:Completely Satisfied很滿意

B:Very Satisfied滿意

C:Satisfied較滿意

D:Dissatisfied不滿意

E:Very Dissatisfied非常不滿意

1. Product Quality產品質量

1.1:Visual外觀TEAMWISE Other suppliers

a:Visual inspection result 貴司對我司產品外觀工藝滿意程度？A A

Your Comments:B B

C C

D D

E E

1.2:Function功能

a:Is the function of our product within your specification expectation? 我公司的產品性能是否達至預期？A A

Your Comments:B B

C C

D D

E E

1.3:RMA返修機

a: F.A.Report feedback to customer on time? 不良分析報告反饋的是否及時？A A

Your Comments:B B

C C

D D

E E

b:Is rework cycle time acceptable? 返工周期是否可接受？A A

Your Comments:B B

C C

D D

E E

c:Is packing and shipping time acceptable? 出貨包裝是否適用及准時？A A

Your Comments:B B

C C

D D

E E